I was robbed! I've traveled all over the world and never been asked for proof of insurance before…read more When I told the counter clerk that not only did I buy insurance through Expedia, and that my American Express card covers anything other than that they would not rent me a car without charging me an extra $28.00 per day for insurance. My recommendation is to use Enterprise (and I'm wondering why I didn't this time, as I have in the past). Also, the clerk was not very nice. In fact, he was a jerk. He took a good 5 minutes to finish a call and then was cold and distant during the check in process. The kind of person who acts like they're better than everyone else.

The service at this Hertz location was terrible. The women working at the counter was extremely…read morerude and made me wait for a car when they had over 20 cars in the parking lot. I have the highest status with Hertz and this is the worst Hertz location I have ever used. This location and Appleton, WI location have the worst service that I have experienced nationwide. Both locations are hurting the reputation of Hertz. They obviously have problems if you check all of the on line ratings.

All I can say is this small budget car lot is as good as it gets in Oshkosh. The salesman Was…read morefriendly, I looked at several cars on the lot, He let me drive 5 of them before I found the one for me! There was no pressure he even let me use his computer to look up average retail price on 4 of those cars and he was under on all of them. That tells me that this is a fantastic place to save money and get a great deal! ( BTW the car i got was a steal almost 1500 under retail price!!) Tim. J

Very welcoming staff. Reasonable pricing. My wiper fluid stopped working and they got me an…read moreappointment quickly and fixed the issue in half an hour.

SURPRISE FEES!!! Terrible service from the older woman at the desk with short hair. Get in writing…read morethere will be no extra fees than what is quoted. Every other mechanic we have called has been hundreds cheaper even not including the hidden fees.

Don't go if you want decent service and honesty. Better off going to mom & pop shop that will treat…read moreyou the right way.

I love being able to walk into a dealership and have sales people help you rather than sell you…read more Jordan Leagjeld really took the time to hear what I was saying, not just what I was saying, but how I was saying it. I thought I needed one type of vehicle, but reality, it would not meet my needs. He found the perfect vehicle for me! Jeff Dobrounz helped with my financing, and even though I was approved, he kept at it and kept dropping the interest rate. WOW! saved me a fortune. If you want an honest sales person who will help you and not themselves, go to Bergstrom Subaru!

I had a very disappointing experience with this dealership. I purchased a used car that broke down…read moreafter just two days of normal use. When I contacted them to explain the situation, they refused to respond. I took it to another repair shop and they tried their best, however it was ultimately deemed irreparable. Finally got ahold of Zach 2 months later. There was no effort to remedy the issue or discuss any reasonable solution. They did offer to charge me $50.00 an hour to look at it AFTER telling me it had a catastrophic electrical failure. It felt like once the sale was complete, customer service no longer mattered. I understand that used cars can come with risks, but a vehicle failing almost immediately raises serious concerns about how it was inspected or represented before sale. I would strongly caution others to be very careful when considering buying a vehicle from this dealer. Make sure to get an independent inspection and understand exactly what you're getting into, because support after the purchase will not be there.

Run, don't walk, as far away from this "dealership" as you can. They will sell you a pile of crap…read morevehicle that gives you nothing but issues within a matter of days of driving it off the lot. The slogan listed on their website states "Driven to move you," however a more honest and accurate slogan would read "We run thick oil in our vehicles and cross our fingers that it makes it off the lot." These schmucks make Danny Devito in Matilda look like a reputable used car salesman. Save your time, money and sanity by steering clear of these guys!

Over last 10 yrs, have purchase & sold back a total of 4 vehicles with Don, Nick & Max. It doesn't…read morematter who sells you a vehicle, you get the same quality, attention and honest discussion. I've always felt like I got a good deal on a very good, low-mileage vehicle that will last. Kudos to the service/detail crew as the used vehicles look brand new when I received it. The one time I did have an issue with the oldest vehicle I purchased, Jacobsen stood behind it and I had no issue getting it fixed under extended insurance I took out on it. These are the reasons I had continued to purchase from Jacobsen, and will continue to in the future. Thank you Max, Nick & Don, excellent job in all facets of the vehicle purchasing process, much appreciated!

I've bought my last two vehicles from Jacobson Auto and, due to their incredible customer service,,…read moreI'll continue to buy from them. Don was exceptionally friendly, knowledgeable, and patient with me. He even stayed 20 minutes after closing to walk me through vehicle features and prep documents I could bring with me when I go to the bank. He ended up giving me a great price for my trade in too. I'm a lifelong customer.

STAY AWAY. I…read moreordered a 30X60 grade A tent with a liner and lights, as well as tables and premium padded folding chairs for my son's wedding. The liner was damaged and they didn't tell me until the day before setup. They offered a skylight panel, but when they put it up, it was the wrong size. I ordered side curtains with windows and they left without setting them all up. Every table was damaged and half the chairs were so filthy they wouldn't come clean. The needed to refund me for the liner and they offered a 50% refund on the chairs. It took five weeks to get the refund check and, when I finally did, it bounced.

From my first contact, to when Elite Tent Rentals pick up our rental items this company was a dream…read moreto work with. I called last minute to order tables, chairs and a bar for my mother in laws celebration of life. Keith responded quickly with a quote even though we were probably one of his smallest orders. The items we asked for were delivered on time, clean and made the celebration lovely. The pickup crew were friendly and efficient. I highly recommend working with this company they were professional and cost effective.

Finding an auto mechanic you trust is always a challenging process. Mark, the owner of this…read moreestablishment, has proven himself to be fair with pricing and great with his workmanship. They charge significantly less for services than anywhere else I have seen. They have serviced my vehicle 3 times , as I have an older car with over 200K miles on it. Sure, I suppose it is probably time to get rid of it and move on, but the affordable prices offered here justifies my decision to keep old reliable on the road for at least a little while longer. On my most recent visit (water pump going out), Mark and his staff stayed late on a Friday to get my car done so I would have it for the weekend! I was shocked when I got the call that day around 7PM, as I was fully expecting to not get it back until Monday. This level of courtesy is rare in any business, but especially rare in automotive repair. I would not dream of entrusting my vehicle to anybody else at this point.

I went here once and only once. I was given a quote and when I went to pay, the owner said "well, I…read moreforgot to add these, so it's now $___" How did you forget? It was a brake job! I didn't care how he said "well, it's $60/hr, where Midas will charge per job" and then charges me for 3.5 hours of work and it's done in 90 minutes. Lakeaire is the only place in Oshkosh I trust. They don't feed me BS.

Bought this car with 5000 miles on it. Paint looked like 40,000. Austin made it look better than…read moreit would be in the show room new. My son had his bright red chevelle done here, inside and out. The coating applied makes it so bugs come off with a spray bottle of water and a slight wipe. He hasnt "washed" his car in 2 years. Just a rinse from grimy days or a dust off so i took this there. Hoping this will clean up like that chevelle

Austin did an awesome job with two of my cars. Did the exterior of one and both interior and…read moreexterior of the other. There was not a spot missed. Awesome work for very reasonable price. Very professional yet personal. Definitely will be taking my cars here from now on.