This airport is genuinely impressive for a place with only seven gates. Security moves quickly,…read morestaff are friendly, and the terminal has far more food options than you'd ever expect from a small regional airport. It's one of those rare small terminals where you can grab something decent without feeling like you're settling. But then you head toward Gate 7. The moment you round that corner, the aesthetic shifts dramatically -- suddenly you're in a space that looks like a bus terminal waiting room from the 1980s, complete with bright lighting that shows off every inch of the well‑worn linoleum tile. And the narrow corridor that passes for the Gate 7 waiting area fills up fast, giving off the vibe of a crowded community‑services line where everyone is just trying to squeeze in and wait their turn. It's functional, but it's definitely the least polished corner of an otherwise great airport. Still, the overall experience is smooth, efficient, and surprisingly well‑equipped. For a small airport, it delivers a genuinely pleasant travel day -- quirks and all.

I absolutely love me a small, regional airport…read more This place is fantastic. It reminds me of the show "Wings" from the 90s. Carpet, friendly locals, like 10 gates, smallest car rental lot ever, bag pickup small and quick. Easy in and easy out. Everything is easy here. Nothing to stress.

I've been driving past this motel since the late 1980's on my route from the Mid-Atlantic and New…read moreEngland states to the Canadian Maritimes and was always intrigued. This is the first time I had the opportunity to spend a night as I had a rendezvous with dog rescue workers in Bangor (Wally #11). Lynn could not have been more welcoming nor more accommodating. The room was immaculate. As a woman traveling alone, safety and security are important factors to consider when it comes to overnight lodging. The Colony Motel surpassed all expectations. When and if the opportunity presents itself again, I'll be back. Additionally, I'll not hesitate to recommend the Colony Motel to family, friends, and in my social media chat groups.

Stayed here for two nights mid-September, both nights were last minute requests (the second night…read moredue to a hurricane moving in) and the owner, Lynn, was extremely accommodating. When she found out it was our anniversary, we came back to our room after dinner to a very thoughtful surprise in our room. Quiet setting, room was very clean, Lynn is very conscientious. This place was a very nice find.

I purchased tickets from Portland to Costa Rica. A couple days later I found out that I had…read moreselected the incorrect Portland! There was a stopover in Miami. The airlines would not let me change to the correct Portland but of course they would not. We wanted to purchase a ticket to Miami and catch the second leg of the flight but AA woyls not let me. I feel that I should have been reimbursed for the flight from Miami to CR since I had purchased a ticket from Miami to CR and was willing to buy a second ticket to Miami. We had flight insurance too. If other options are available I will never fly AA again. A Delta representative said they would have reimbursed me for the whole ticket and that they do it fairly often. Delta will now be my choice of Airlines.

trips cannot be upgraded with a credit for cash you've already paid American Airlines, even though…read morethe cash was paid using an American Airlines Citibank card. They're sitting there with my cash, and they want more cash To upgrade. How greedy. Guess I'll cancel my American Airlines card, it sure isn't doing me any good.

Johnny was super helpful and fun to talk to. I got stranded in Belfast, ME and there were no uber…read moreor lyft drivers responding at all. And no bus until the next day. I looked up local taxi services on yelp and found ABC. He answered the call right away and was willing to come to Belfast to take me to Bangor. Cheaper than what the Lyft and Uber apps were telling me too.

A seemingly good taxi service that is unfortunately marred by an incredibly unprofessional and rude…read moredriver. Johnny was very accommodating in our initial calls and kindly agreed to pick me up at 4am to get to the airport. About 15 hours before pickup, a friend offered to drive me to the airport so I texted Johnny to inquire if it was too late to cancel, fully expecting and accepting that it was probably too late and that I would gladly take his cab ride anyway, as his small business must be supported. Instead, Johnny decided to lash out with sarcasm, costing him my business as well as the future business of the Maine-based organization I am here to work with, once they saw these screenshots. I would have happily taken this ride if he had been straightforward about the inconvenience of last minute cancellations, but unfortunately his attitude has lost him many supporters here in Maine.

I don't really have anything to say about this service because they didn't provide any service. I…read morecalled multiple times to get a ride to the airport and they said they couldn't accommodate me. I used a friendly gentleman from A &M Taxi Service. He was promptly at my hotel as requested and I will use him again.

Got this taxi service from bangor to bar harbor. Full disclaimer: this gets a little political…read more It's 11pm, my ride pulls up around then. Old dude, smoking a cigarette. I don't care what drugs people choose to engage in off the clock but tobacco isn't my favorite by miles. I make small talk, he mentions the weather (it had been a rainy summer). He tells me it didn't used to be that way. The he goes on to tell me it's not CO2 emissions like the government wants you to believe- it's actually China spewing aluminum into the atmosphere to force it to rain. I sit in silence for about 20 minutes as he talks at me about this. I finally tell him, hey, it's midnight, I work tomorrow, please shut up. To his credit, he shuts up, then cranks up the radio. I don't know what channel this is but it's clearly recorded in some dude's basement- the speaker announces that scientists and doctors are hypnotizing us and using the placebo effect to trick us into thinking the Earth is getting warmer, hypnotizing people into getting heatstroke. Covid? Also placebo effect. There's an offhanded comment about how all the doctors and scientists wear transgender and ukranian flag pins (?). Like the guy is playing "offend x group" bingo or something. This goes on for the rest of the trip. Total ride was over a hundred bucks. Next time, I'll just get a hotel and take the $9 bus in the morning. Overall, wouldn't recommend this service unless you're doing research for a thinkpiece about how America's elderly gets brainwashed.

Diane is an amazing Travel Professional who is courteous, matches her clients up with the perfect…read moreproduct at the right price point for THEM, and makes sure that everything goes smoothly. If you are not booking any kind of travel with her, you are missing out on someone very special! There's only a few consummate Travel Professionals like her in the industry!

Off On Vacation not only planned one, but two international vacations. Diane B., the owner, was…read morefantastic about booking flights, hotels, rental cars, and other events, such as horse-back riding and even a Game of Thrones filming location tour. She was great about researching, listening to details, and answering any questions about my trips. I plan to use Off on Vacations for future trips, as they provide the best travel agent services for making my vacation dreams come true!

Joseph was amazing and added so much to an already incredible trip by providing local tips and…read moreinformation about Maine. We chatted the entire way from Bay Harbor to Bangor Airport. Such a pleasant ride! I called Bangor-Bay Harbor Express the day prior to my departure. Although no one answered, I got a text message instantly and sent an email to bangorbarharborexpress@gmail.com. I received a response within 5 minutes stating that he could take me to the airport. I received a few more emails that reassured me that Joseph would indeed be able to give me a ride! The morning of my departure, Joseph emailed me again to let me know he'd be there to pick me up at 9:30 am. He arrived a couple of minutes early, loaded my suitcase in his van, and drove me to the airport in time for my departure. Thank you for being so accommodating and reliable. I hope everyone else that uses your shuttle services has just as great of a time learning about Maine as I did. I loved hearing all the stories about your life here in Maine and all your encounters here. The local perspective is always the cherry on top! If you can help passengers figure out how to smuggle the blueberries on the airplanes - that would be super duper wonderful! :)

Booked a return shuttle in March for a trip in August, confirmed over email…read more When August came, we followed up multiple times over email to confirm the trip, to no response. Also phoned several times but the call was declined. Arrived at Bar Harbor and was stranded, so we had to book an Uber.