Santiago de Chile I…read morespent the month of January , 2015, in Chile. During my stay I spent some time in Viña del Mar, La Serena, and a couple of weeks in Santiago. While in Santiago I rented a furnished apartment with "Apart Santa Lucia." They run several buildings in the area and I was assigned to an apartment on the 11th floor of the building located at Carmen 110. Parking was available for an additional fee ( $ 3.00 USD ) per night. There is another "Apart Santa Lucia" building at San Isidro 45. The daily rate was somewhere between $ 56.00 and $ 58.00 USD. The main room of the apartment was facing the bright , hot , Santiago sun. The only curtain on the window was a sheer white see through curtain that did nothing to block out the warm Rays of the Santiago sun. Did I mention that it was HOT ? This accommodation will never do, I thought , I'll die here. Management was contacted and a young Portuguese speaking employee arrived who was able to solve the problem as there were no other apartments available at the time. He rigged up a make-shift canvass and hooked it up behind the sheer curtains to block out the hot Santiago sun. No air conditioning in the apartment but there was a fan. One of the three legs on the fan ( a stand up fan ) was broken preventing the oscillating fan from oscillating. I then used one of the ottomans in the room to balance the fan so that it would stand straight up and oscillate. Wasn't that great ? Now, on to the next problem. The two light bulbs in the front room were missing. One of the two light bulbs in the kitchen was missing. Both light bulbs were present in the bedroom where one presumably sleeps with the lights off ! The bedroom bulbs were larger than the other bulbs in the place so there would be no switching the bulbs around. The bathroom was missing one of the two bulbs in the room. All in all , it was a little dark in the apartment due to an insufficient supply of light bulbs. Of course, being a guy, I'm not afraid of the dark :) Nevertheless , Contacted management and was told , no problem, the fan would be replaced and new light bulbs would be purchased when the stores opened up. Huh ? Ya don't have any in stock ? As the days went by, no new fan, no new light bulbs. So, I broke open my piggy bank, removed a few pesos, and went to the store and purchased the requisite number of light bulbs. TA da , "Let there be light" , some one famous once said, and Voila ! There was light ! All grievances aside, the stay was a very pleasant one and the price was very affordable. The Santa Lucia Metro station is nearby for ease of movement around the city if traveling without an auto. Lovely Santa Lucia Hill is just down the street. Plenty of people walking around the neighborhood from dawn to after dark. If you like people watching, this is the place. There are 5 million people in Santiago and I swear , half of them are in and around the Santa Lucia area. There is an abundance of night life in the area with bars, restaurants, and stores all over the place. If you are lucky you might even catch sight of a "Stray dog" ( perro callejero ) strolling down the street. Ok, I'm kidding. Stray dogs and Latin America go together like ham and cheese. Seriously though, the apartment was more than adequate for my stay, conveniently located to many tourist attractions and not too far from a Lider grocery store where food can be purchased for home preparation. The apartment had a refrigerator , microwave , dinnerware, etc. All the comforts of home away from home. Except, no Wi-FI and no T V. Queeee ? But who watches T V when on vacation anyway ? Te amo Santiago ! I'll be back...

My mom and brother were coming to visit me during the Christmas holiday and we were deciding…read morebetween proximity (to me) or luxury for their lodging. That is when I remembered seeing what looked like travelers coming in and out of the apartment building right next to mine. After a quick search on Google I found Apart Santa Lucia and I went over to ask my questions (since their site kind of lacks info). Located on the second floor of the building is the headquarters of Apart Santa Lucia. I talked with them about the different options and they were super nice. They even let us see the different rooms. Not only do they have rooms available in the apartment building on Santa Rosa but they also have them in the newer buildings closer to the metro Santa Lucia. The good thing about being in contact with them beforehand as opposed to just reserving online was that they told me which rooms were their favorite (based on new installations, decor and view). Despite them suggestion one of their newer rooms on Carmen, I wanted my family to be right next to me, so they recommended room 1211 (if I remember correctly) as it had a somewhat good view and the decor was nice. They gave me special treatment since I am a neighbor and they moved the reservations around so I could get that room - I really appreciated it! For 27 mil (54 dollars a night) during holiday season - this was a steal! They only do room service every 3 days (as in clean, change towels and sheets) unless you ask and pay extra. Also, my family came in late (around 1am) and they made sure there was someone there to give them a key and let them in and the next morning they did check-in. Overall, a great experience. Although, don't get your hopes up too much. It is exactly what you would hope for: clean bed and room, good location but there is no above and beyond service. Also, my brother slept on the futon which was broken and was a pretty uncomfortable nights sleep so I recommend checking the beds before settling in. I am sure they will move you if there is availability. FYI they don't really speak English, but when I was in there they there was a girl who spoke Portuguese. Also, if you pay in dollars and are foreign (with proof of passport) you don't have to pay the 19% tax - ask them about it otherwise they will charge you.

Very nice, clean, modern hotel, excellent service, great location…read more We booked this hotel for our recent trip to Santiago for a few nights and had a great experience. The check-in was pretty easy. The hotel is situated right across the street from a beautiful, modern park with flamingos. Vitacura is a very swanky upscale neighborhood. From the hotel you can walk to several malls and the malls are high end, LV, Chanel and Hermes. Our room was on the 15th floor and the large windows gave us an amazing view of the hills and the urban neighborhood. The beds were really comfortable, very clean and the bathrooms had good water pressure. There's an outdoor pool pretty small inside the hotel, too cold to use in the winter time. The gym was also pretty new and had enough machines for most of my needs and it was empty. Complimentary hot breakfast buffet is included in the room rate which was very nice. There was a variety of different fruits every day, about 6-8 hot trays of different items, empanadas, eggs, bacon, fried rice etc. Different kinds of bread and toasts, along with 3 types of meat and 2 kinds of cheese. The cappuccino machine makes multiple different kinds of hot drinks and hot chocolate. Really nice to have. The rates are very reasonable. The concierge gave us a ton of super helpful information for places to visit and things to do, restaurants to eat at, and all his recommendation was awesome! Highly recommend!

Petty nice and expensive hotel, but not too nice look out of windows... low class apartments with…read morelaundry drying in their windows .... Rooms and showers are beautiful and very clean.

We would have rated this hotel very favorably had it not been for the fact that someone at the…read morehotel took my expensive coat. We stayed for two nights at the hotel and then had a private driver take us to Valparaiso where we stayed for two nights before departing on a cruise. I arrived at the hotel in Santiago with my coat, hung it in the closet, and left it there. As we were unpacking our bags in Valparaiso, I realized that I had left my coat in the closet. I immediately contacted them and they said that nothing had been sent to lost and found. I explained that I was absolutely certain that I had left the coat in the closet of our room and asked that they check. They showed no urgency in doing so and I stressed that I was departing on a cruise and asked again for them to check the room. They sent me a WhatsApp message stating that nothing was found in the closet of the room. I explained again that I was absolutely certain it was left in the closet and asked that they check with housekeeping. They never responded - and still haven't. Someone, most likely housekeeping, stole my expensive coat. I understand that lam responsible for leaving it - but I would have expected it would have been turned in by housekeeping and that my loss would have been taken more seriously. I recommend choosing a more honest hotel. There appears to be a disconnect between housekeeping and management. Verv disannointina end to our stav

We had an absolutely SPECTACULAR stay at Castillo Rojo!! The castle, location, beds, incredibly…read morekind and helpful staff, wine hour, breakfast, and awesome outdoor space made this a 5 star stay!! We would absolutely stay here again in a heartbeat - truly wonderful.