Excellent valet service provided by Luis and Tim--professional, courteous, efficient, and attentive.read more

Day 11 of our Dignity St. Joseph's 2026 Tour. There are five St. Joseph's review pages for 350 and…read more500 W Thomas Road. I have to sort out where to comment. Many of the 1 ratings on this page pertain to billing, Emergency Room experiences, and feelings of mistreatment. Our family member, several weeks ago, felt the imaging staff had no respect for her fragile body and curved spine. They knew what they needed to do, they had a long, busy, full night. The patient was a technical task needing solving. Some years ago, a doctor gave me his opinion from, as he said, "The view from 30,000 feet. " The view here from 30,000 feet is "Medical City". I do not know how many thousands of people "live" in this city from Janitors to food prep, nursing, brain surgeons and administrators. It is a complex place dealing with every aspect of human bodies, birth to preservation, and who is going to pay for these services and how. January, 2026 we learned, at a physical therapy center, the insurer of our family member withdrew Medicare Advantage coverage from them December 31, 2025. We scrambled. Elderly, on Medicare, we fell back on standard Medicare, but paid out of pocket for awhile. My heart goes out to people crushed between low pay and less than stellar medical insurance, and the medical institutions treating them, no matter the circumstances. We do not know what this hospitalization will ultimately cost our family. Care of our family member has been deep and wide. I think of thecduffering of my ancestors from falls, infections and the many diseases I get vaxed for. It is miraculous age. I see medications delivered at millionths of grams keeping a body functioning and relatively oit of pain. I am amazed. I see the teams assembled to work these medical miracles and I am amazed.

Trauma 1 center is amazing, responsive. They save lives. Witnessed this first hand. Appreciate…read morethere quick and skilled Drs, nurses in high stress situations

Mom was taken to ER and then moved to "OBSERVATION DEPARTMENT" . I must say our experience with the…read moreOB department was excellent every nurse every assistant and every tech were thoughtful kind and compassionate and the treated us like family. They knew what they were doing and most important they respected our needs. vs 2ND - FLOOR At 12am we were sound asleep and woken up by a transfer team to be moved to the 2ND -Floor. It was a nightmare. They said get up hurry up , telling us to throw everything on the bed , wheeled us up to the 2ND -Floor. No regard for patient sleeping and demanding we move now. We arrive to our new room only to have nurses and techs great us with a whirl wing of questions and protocols and procedures and we were barely awake. They made us feel like cattle/not sheep. It was unbelievable. 12am in the morning? Couldn't they waited till a reasonable time ?

United Health care is absolutely the worst coverage on this earth. No English or broken english if…read moreyou can even get the idiots on the phone. Let's start with you can't get a live person on the phone. You ask for the same information over and over. It is an act of congress to get anyone on the phone. They call my husband for my insurance needs. They don't call back in a timely manor. They deny every claim. They make things so miserable its not worth it. Health care is a scam and these are the biggest scammers out there. We have paid into this for years and they deny or want to send you to a subpar doctor. So not worth it. Then they wonder why things happen. I do understand it now why their CEO was shot. Bad health care and bad company. Its time to say goodbye to this garbage.

Why is it if im a new customer when i call to to inquire about about health insurance im able to…read moretalk to a person in the USA, however when im already a customer and have a question or a problem the only UHC repetitive that im allowed to talk to is in India/Philippines that you can't understand they have NO idea what IM talking about and gives me wrong information! WHY !

Great care team; everyone listened to what I had to say about managing my long-term chronic pain…read more Unfortunately, after only one office, it turned out the practice wasn't really in my insurer's network, so I had to move on. Drat!

This place is doing accchs scams. Kicked me off pain meds because "I don't want to get better" I'm…read morepermanently disabled, and this doctor JUST diagnosed me with scoliosis and then didn't even talk about my X-rays, decided to kick me off pain meds instead. Because I no longer have accchs. They are able to bill accchs $677 for every visit, but now that I pay cash they only make $179 per visit. They forgot to send in my drug tests multiple times! I knew I'd report them to the state board and accchs months ago. I've been talking about all the sketchy shit to my mom and disabled friend for months. So I knew I was going to report them from the start. I am apart of the reason the fbi shut down a ton of sober living homes for human trafficking and double billing. I hate when people break the law and don't follow rules! I'm autistic it's hard to ignore. It's very easy to see when an accchs scam is happening and I felt it happening the second he gave me 10mg oxycodone without starting me on 5mg first. And then he kept letting my pee tests expire and not send to lab. Today the doctor says he is cutting me off pain meds because they don't feel comfortable prescribing them long term. I asked them if I broke the pain contract, they said no. I later get an email saying I'm permanently discharged because I broke The pain contract. They kicked me out of their practice because I am self pay. Discrimination. They're also not billing using correct address' and he's practicing in multiple states with multiple address. I talked to my pharmacist right away and told them everything I experienced and they told me YES this doctor is doing illegal shit. 1/26/26 they said I no longer need to do drug tests to receive my meds, that's illegal. My pharmacist is helping me with filing the report to accchs and the state board. Oh yeah he also gave me a 14 day supply of meds but wrote on the bottle it was a 7 day supply of meds. So I felt like he was trying to trick me or something. I'm not a drug addict so I use my meds properly and this little weird shit he did, did not affect me, I never took more than I was supposed to. But prescribing meds wrong on purpose is illegal as well, malpractice. I've been on prescribed controlled substances since I was 8 years old, I am well aware of how it all works. I've been permanently disabled for 12 years also. And then he tried to get me to do as many x rays as possible before my insurance cut off. He found scoliosis and then cancelled me as a patient immediately. Why would someone do that? He wouldn't even discuss my imagining he ordered. He made me pay $179 to get discharged today. So yeah I knew immediately the second he prescribed meds wrong and gave me 10mg oxycodone right away that he was crooked and I WAS FUCKING RIGHT!!!! If you ever feel weird at pain mgmt ask the pharmacist about it. They can definitely reassure you if you experienced something illegal. Other than that, while I was being prescribed oxycodone for a few months, the appointments were fast and scheduled normally. Just nothing the doctor ever did was normal. Letting my pee tests expire multiple times, writing wrong medication information. Accchs would only allow a 7 day RX and he gave me 14 days and put 7 days on the bottle, so that's called LYING. Lying about how much you're prescribing. All I see is red flags at this place.

I am writing this review from my perspective and also on behalf of my husband who was the patient…read more My husband was a patient from 2/15/22 through 8/31/22. It was continuous with 2 hospitalizations during this time. He was hospitalized since Nov 2021 then transferred to this facility on a ventilator. He was very ill, facing one crisis after another on a daily basis. I visited daily- mostly evenings/nights. I observed firsthand how he was treated along with other patients. The respiratory department provided excellent care, the Director Amy always was available for all of my questions, Janice, the Nurse practitioner as well. Her bedside manners were wonderful- she is very caring and thorough. ALL of the Respiratory Techs are great. They worked endlessly to make sure my husband improved and was cared for. This proved to be difficult much of the time as he was very sick. But they always greeted him/us with a smile, they were patient with my questions and they truly cared. They honestly went above and beyond and we are so very grateful. The nurses were also great, they were patient and compassionate. Always willing to help. The CNA's work long hours, were at times short staffed, but they still always provided great care and service. The Physical & Occupational therapists did a great job working with my husband. They were patient and went at his speed. They were successful in getting him to stand and walk. Calli and her staff are wonderful and they really know what they are doing! This facility is not perfect... no place is. The rooms are a bit small but you make it work. The facility is clean, the staff really work hard and my husband says he felt like family were caring for him. It is difficult at times to get through to the nurses, but they are quite busy, sometimes short staffed as are other departments. But I would keep trying and would get through. You can also request an update at the end of each shift which makes it easier to speak to the nurse. We treated all staff the way we would like to be treated and we never had any issues during my husband's lengthy stay. All departments were accessible, they returned calls, they welcomed questions and concerns and they were very helpful. My husband was sad to leave but since he improved greatly, no longer on a ventilator and able to continue recovery at home, we sadly said good bye. Any imperfections this place may have was greatly compensated by all of the wonderful staff- the care and assistance they provided!

My brother was there for several months. He passed due to a bug he picked up. All his electronics…read moresuddenly disappeared. Phone, hearing aids, video game, chargers and usb blocks, even toys were missing. F this place

i had the stomach bug and they took good care of me…read more because i could not hold any fluids down so they gave me iv fluids and they explain what i have really well

I went to Banner Estrella Medical Center's ER for severe pain and ended up needing emergency…read moregallbladder surgery. Not exactly how you want your day to go, but honestly the staff made a really stressful situation so much easier. Everyone was super prompt, professional, and kind from the moment I arrived. I was in way too much pain to remember most names, but my nurse after surgery, Elijah, truly stood out -- he was incredibly patient, compassionate, and made sure I was comfortable and taken care of. Overall, it was a really good experience despite the circumstances, and I'm very grateful for the care I received. Huge thanks to the whole team.

I've had several procedures here in the last 15 years. The staff is friendly, professional,…read morethorough and communicative. Dr Mills is the best.

I came here seeking new GI care. I am not a fan of the office location and I think the waiting…read moreroom could use some updating. However, I was blown away with how thorough the doctor was in taking my health history, discussing my current health, future health, goals, etc. I learned more from one single appointment here than I have in 8 years at another GI health center. I will definitely be transferring my care to this digestive health center.

We stared off in the ER on Tuesday around 1pm and my wife got taken back within 30 minutes which is…read morelightning quick for an emergency room, we were able to get her an ultrasound and find out that she needed emergency surgery almost surely in about an hour but thats where the process slowed to a crawl, she then needed a special test that required 4 hours without water which as she was given medication in the er reset the clock, all in all it was 3am before we were told she was being admitted and needed emergency Surgery. From there it was nearly 12 hours, 2pm Wednesday before she got surgery and after that finally she got admitted to a room. The surgeon was amazing and they removed the gallbladder and she was discharged 1:30pm Thursday making the process all in aprox 48 hours. Besides the long time waiting around which is just how it goes in the hospital my only real gripe is they sent her home with zero pain meds less than 24 hours after major surgery full of fresh incisions which I think is crazy but fingers crossed she doesn't experience breakthrough pain that sends us back there.

DO NOT GO HERE; this is the most AWFUL hospital and i am DISGUSTED with how i was treated here…read more Honorhealth asked for feedback internally, to which I gave and have received no notification from them to connect with me and everyone should know how disgusting this place is and to avoid it at all costs. The nurses overall were incredibly rude and condescending. I was experiencing involuntary movements that I had never experienced before and was terrified I also experienced spasms that made it almost impossible for me to speak or answer questions at some points. When i got there ripped off my shirt and bra without my consent after they asked me and i couldnt responsd as they clearly noticed. They asked me to shake my head and i was trying to shake my head no but they ripped it off anyway, with multiple people watching including a male. One of the nurses dug her first into the middle of my chest and did not explain the purpose after i showed cleared pain and discomfort as a result; this left me bruised after my discharge. If you need to do that, fine i guess? but explain to someone why you think you need to do that. I heard degrading comments from the nurses to the patient next to me which shows their humanity immediately. Later, when I first needed to use the restroom I expressed i was unable to walk earlier when i was getting taken to the hospital so I was unsure how it would go now. The nurse was passive aggressive and asked how I get around at home to which my friend answered that I was carried there. He restated that he meant how I get around at home in general and she stated I can walk but clearly wouldn't be here If i wasn't having issues.. so not sure what his point was. ALL of the nurses were rude and condescending and even the DOCTOR. I can confirm this even further, over a month later after reviewing my disgusting chart notes left mostly by the doctor and some by nurses that I can break down here 1 -" PT called 911 for heart palpitations, EMS arrived and PT refused to answer questions". - I REFUSED to answer questions? I barely could speak on the phone to 911 at first and couldnt even hold my phone when EMS got there the spasms were so bad and I was becoming weaker and weaker. I wasnt REFUSING, i simply couldnt. 2- "Patient in moderate distress due to anxiety" - due to anxiety? crazy. it was later determined this was medication induced movements effects (these persisted to days btw, so definitely not anxiety!) but this hospital kept saying "due to anxiety" and even stated on my discharge paperwork. yeah ok. i know what my anxiety feels like 3 - "Patient has been seen speaking on the phone completely normally." Not ONCE did i speak on the phone until right before my discharge and I felt better. my friend that came with me had to call AND speak to my parents because i was physically unable 4-"PT had displayed purposeful shaking and stuttering." Absolutely DISGUSTING to state any of this was purposeful . I was in so much pain and confused and scared.. lack of compassion by this hospital shown yet again!! as stated above , my "purposeful shaking" continued for days after until meds were discont 5- "*When I went to administer Ativan- PT was initially okay with it and then stated "I am going to pass out" - oh, my bad!! let me just not communicate to the HOSPITAL staff that i feel like im going to faint? there are so many more things but theres a word count here. I could go on and on. This place is absolutely disgusting and youll get NO compassion or care from the staff here. The whole staff needs to be fired or the hospital shut down. Choose a different profession @ everyone that works there because you clearly dont know what patient empathy is. drive to a further hospital if you have to. Not only were they awful to me, they were to my dad when he got there and to my mother on the phone. They are straight up condescending and want to make up their own narrative of who they think you are when they know nothing about you. They should treat everyone equally regardless of why they think the patient is there.

I accompanied my sister to her ultrasound appointment, and the experience was deeply disturbing…read more The ultrasound provider, Alla, made multiple racist and inappropriate comments, apparently assuming we were white. Hearing those remarks in a medical setting was shocking and completely unprofessional. No patient--or family member--should ever be subjected to biased or discriminatory comments while receiving care. This experience left us uncomfortable and upset, and it seriously impacted our trust in this practice. I hope management takes this seriously and provides proper training and accountability.

I had a lovely experience with Dr Tang and the entire (Saturday) staff in the Pediatrics…read moredepartment. I also had a wonderful experience calling to book an appt. Our appointment went smoothly, the facility was clean and comfortable (temp). The sign in process was smooth (primarily done via text/phone) and the front desk staff was courteous and pleasant. The nurses were super nice, and the doctor was kind and thorough. No issues at all!

My spouse could not be in better hands. He is moving through their specialists now and we are…read moreformulating our plans for his Parkinson's. I worked very hard to get the initial appointments and their schedule was tight but we are in. He is having treatment now and it is starting to make a difference. Thank you Barrow for helping us.

3 attempts to arranage vist after both my doctors (GP and Cardiologist) referred me to them and…read morenone of that was received. Form the "we delete referral over 30 days" to really not caring, I gave up and go to someone that hopefully cares to provide service. It is buffling how are they considered top in the country f they cant even figure out a referral..