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    United Center

    4.0 (796 reviews)

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    The Front entrance
    Elizabeth S.

    Just visited the United Center Stadium . No games but to see Michael Jordan's statues. Love the area. Very clean . Unable to see tour to the arena. Anyway the experience of seeing it enough . Next visit.

    Section 303
    Miranda L.

    Concert Review! It's been years since I've been to United Center for a concert. They post all information before on socials detailing bag policy, event times, parking recommendations, merch station locations, etc. This concert, the gates opened one hour before the opener started. While this is a larger venue in Chicago, the seats still feel intimate with the artist. The acoustics were good but not great. Merch was on the first floor where crowds gathered most. When entering, you do need to go through a medal detector and bag check. Parking on site was close to $50 so we parked at a further away garage. This made getting home extremely easy after the concert as there was less traffic to deal with.

    Rush!!
    Jeff W.

    I love this place! Great location, you can get in and out of the place and general area quick! I was here for a once in a lifetime Rush concert. $3000.00 for two tickets and it was worth every penny. We had junk food that tasted like junk food so no surprise.... The facility was just fantastic! Clean restrooms and there were a lot of of them! All the workers were in a good mood and seemed to enjoy their jobs.... Overall terrific experience at the United Center.

    Sign outside along Madison
    Rob G.

    The United Center is one of my favorite places to watch concerts. They do a great job with sight lines, stage set ups and just great viewing. Recently saw Rush and was very impressed with my views both on the floor and 300 level. Other positive features - the AMEX entrance for me in with no lines and love that I get a discount at all the concession stands. Food options are decent and of good variety. Always pricy but what arena isn't these days.

    The United Center is a major venue with the resources to ensure its ADA accommodations work as intended, yet our experience was completely unacceptable. We exchanged our original tickets directly at the box office for ADA seating in the same level for the Ariana Grande concert, only to face significant structural and accessibility issues: Blocked Sightlines: Once the crowd stood, my daughter in her wheelchair spent the entire night staring at the backs of standing spectators with zero view of the stage. ADA speciifies Standing Spectators (Section 802.2.2): If spectators are expected or permitted to stand during an event (such as a concert), wheelchair spaces must provide lines of sight over standing spectators. Other issues worth mentioning, the aisle was too narrow to comfortably maneuver a wheelchair, here chair didn't fit in her spot, and she has a small chair, and there were no concession options on our level. Attempts to Resolve On-Site: We asked the section usher for assistance during the event. The usher offered to move us to an adjacent section with the exact same blocked sightline or told us we could leave the performance to walk to Guest Relations. My husband also called the venue during the event and left a message asking for help, but received no call back. It was unreasonable for the usher to tell us to go to guest services and miss even more of the concert, he should have remedied the issue for us. (contacted guest services) Follow-Up with Venue Management: My first phone call with UC was promising, she took responsibility, said things were handled poorly and would get back to me with a resolution. Then heard nothing for 3 weeks. Guest Relations staff finally got back to me and were dismissive. Staff deflected responsibility by blaming our initial ticket purchase, despite the fact that the venue box office issued the ADA seat. They also told us we should have "asked the people in front of us to sit down." Management claimed the venue was "100% compliant" and would "stand their ground." People don't complain or advocate because it's exhausting, so they settle. Please hold public venues like the United Center accountable for providing truly accessible seating, so that disabled patrons receive equal access and don't have to fight just to see the events they pay for. This was a dream concert for my daughter, it was a miserable experience. A refund of the face value of our tickets was offered (significantly less money than we paid, as it was a high profile concert) and tickets to return to see another show were offereed, which is comical as my daughter had such a horrible experience, why would we return. The offer doesnt address the ongoing ADA issues impacting wheelchair users. Accessibility challenges need to be properly addressed so fans aren't left paying full price for an unviewable show, along with travel flights, hotel etc.

    NCAA Men's Basketball Midwest Regionals 2026
    Cory S.

    My friend and I recently traveled to Chicago to attend the NCAA Men's Basketball Midwest Regional Semi-Finals & Finals (also known as the March Madness Sweet 16 & Elite 8). Every year, we choose a random venue and city to attend, and for our first time in years of this tradition, we decided to check out the United Center and Chicago. We went on a Friday to see two Sweet 16 basketball games (Michigan vs. Alabama and Iowa State vs. Tennessee) and then returned again on a Sunday to see the Elite 8 basketball game (Michigan vs. Tennessee) with the winner heading to Indiana for the Final Four. The games were electric, the United Center was a welcoming site, and it was easy to travel to and from (in general). We thought it was strange upon our arrival that the bag policy didn't allow clear bags that were a tad too big but it did allow unclear bags if small enough. We wish the American Express Lounge was open during our visit but I guess that is only during regular sporting events. The Uber Zone was also a bit complicated to figure out, but we eventually did. All in all, the entertainment in the concourses including great photo opportunities, the many food locations, and great merchandise locations. The United Center is an indoor arena on the Near West Side of Chicago and is home to the Bulls (NBA) and Blackhawks (NHL). Clearly, United Airlines is the corporate sponsor. It holds 23,500 people. There are 27 unique concessions restaurants located in the United Center including barbecue, chicken, pizza, Mexican, and other options. There are specific locations available for gluten-free and vegetarian food options, too. Some of the highlighted restaurants include Rocky's Bar, Queenie's Supper Club, FanDuel Lounge, Pepsi Grab N Go (and The Dashery & 4-Star Markets), and member's only dining like Chicago Stadium Club on the Lexus Club Level and Ketel One Club. For a special event, this location was great for the NCAA basketball tournament! I would certainly consider coming back to the United Center again in the future.

    Katherine K.

    I haven't been to the United Center in years, but it holds very fond memories for me. Lots of fun concerts, basketball games (go Bulls!), and hockey games (go Blackhawks!). The venue is easy to navigate and has plenty of parking at a cheaper rate than most stadiums. I took my guy to his first major league hockey game and we had a blast! It was very memorable and such a perfect way to end his first day in Chicago. I also couldn't believe my luck at finding an amazing Blackhawks leather jacket that was on sale!! Seriously couldn't believe my luck! Drinks and food are on par with other stadiums as far as price, quality, and options go. One of the cleaner stadiums I've been to as well.

    Leslie C.

    Fun sports venue! Easy to get to via multiple train lines. It feels like a place where every seat is a good seat. I loved watching hockey here this weekend when my Detroit Red Wings were in town. Cool pregame and intermission activities. Excellent variety of delicious food throughout the place. Plenty of clean restrooms. I look forward to next time.

    Darrel K.

    I believe this is my fourth time in the Windy City, and it gets better with every visit!! The first time was when I was in grade school, and I got to watch MJ & the Bulls live at the United Center. Doesn't get better than that, man. Didn't get a chance to catch a game this time, but I still had to go check out the arena! Funny, 'cause I just realized that the arena is the United Center - and I've recently switched to United Airlines because of the flight routes. I didn't even know the arena was owned by them or that their headquarters are now in Chicago. Wait - is the Obama Presidential Library completed? Can't believe I missed it on this visit... oops. There's always next time! And kids, have you ever dreamed of being POTUS?! Well, if you work very, very hard, set the right goals, and find the right mentors, anything is possible!!! Don't ever give up.

    John M.

    Updated review on attending a Blackhawks game. Expect to spend money! Parking is either $40 or $50..big increase from last year. Doors open 90 minutes prior to the game but you can enter The Atrium area earlier that has various bars and a huge gift shop. There is normally pre-game entertainment as well Lots of food options but very few Gluten Free options. We were in the 300 level and we only found 1 food vendor offering gluten free items but they ran out of food at the end of the 1st period???? Bathrooms are nice but my wife said no hot water in the ladies bathroom. Expect to pay above average drink prices..they had a Centennial Old Fashion in Rockys Bar that cost 55.00! Sight lines are good as well as the sound so if you want to see a professional sporting event or concert,the UC is still the place to go.

    Michelle A.

    First time here for a Blackhawks vs Utah Mammoth hockey game. My son scored some seat geek tickets that were pretty good in section 120 row 6, lower level. YOLO. I did buy a souvenir Blackhawks soda cup. The bathrooms were nearby. The tickets were on my son's phone and we left together so we could enter our section again. Period breaks were 18 minutes long and was able to make it back in time. Blackhawks won..At the beginning of the game they had a tribute to Indiginous tribes as some may take offense. The mascot is a black bird named Tommy Hawk. The Blackhawks won in overtime. Very organized Uber drop off and pickup area. Police also block street. It was a great experience with my son.

    Nikhita T.

    This place is huge and really nice! My team and I booked an I-Suite, and it was an amazing experience. There's a separate entrance with elevators and extra security. Has a guard in each elevator. The suite area has around 26-30 rooms with a dining area, bar, and seats. Each seat had a Bulls t-shirt, which was a cool surprise. There are tables for watching the game and a few more seats in front of them. We watched the Detroit Pistons vs. Bulls game, and it was so much fun! They also have a dessert cart that comes to every suite. Security is very good, and there's a separate for Uber pickups. You should definitely watch a game here!

    The Phish From Vermont
    Justin W.

    What a great freaking arena. I live in Los Angeles where we have Staples Center...I mean Crypto. It's very similar to the United Center in the fact it's really big and has a ton of basketball banners. What Los Angeles got wrong, Chicago got right. The food here is way better and the lines are far shorter. But what blew me away was the sound. I saw three concerts by the band Phish and the acoustics inside this huge room are incredible for a huge room. Staff are friendly, really the only bummer is the lack of cup holders in the seats. I hope to return here one day for more rock and roll fun (or maybe a game) to

    Benson Boone

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    5 months ago

    Safety not in the best neighborhood and expensive to park and eat. Better choices in the city

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    United Center Reviews in Other Languages

    Ask the Community - United Center

    My daughter and I are coming for a concert and don't know the area. Does anyone have a suggestion for a hotel near by?

    Not a great area around the center. I have never felt unsafe but stay downtown and uber out

    Do they offer food during concerts?

    Concessions are open during concerts but keep in mind there isn't a lot of room between seating rows and it's dark during the concert. Last time I was her for a U2 concert a woman in my row spilled beer and ketchup on me as she worked here way back… 

    Do they allow umbrellas to be bought in?

    HI Sue, It was no issue at all for me to bring my umbrella inside. In fact, It was raining the day we went last Tuesday and I didn't even give it a second thought. Nobody said anything to me about having it. I hope this helps.

    Never been to The United Center, or Chicago. I will be traveling alone to see a concert on a Saturday in August. I am making a long trip and want the best seat possible. Does anyone know how the General Admission line works? Any advice?

    Any popular concert at the United Center to get a decent seat you need to buy ahead of time. The walk up sales are generally not good, many shows are sold out, and you absolutely cannot trust ticket scalpers.

    Are there any age restrictions as to who's allowed to enter the venue for a music concert?

    No but they can't drink alcohol.

    What happens to all the hats after a hat trick?

    Generally they give the hats to charity. It is different at every stadium.

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    Review Highlights - United Center

    The first time was when I was in grade school, and I got to watch MJ & the Bulls live at the United Center.

    Mentioned in 199 reviews

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    Jazz Showcase - The photos alone are worth the visit!

    Jazz Showcase

    4.4(238 reviews)
    2.4 miSouth Loop
    $$

    I love this jazz club! Established in 1947, it's the oldest jazz club in Chicago and the second…read moreoldest in the country. As soon as I walked in, I could feel I was somewhere truly special. The dark lighting and swanky vibe creates a lovely ambiance. A variety of seating options, including sofas. Attentive service and excellent cocktails and mocktails. The musicians are incredible!

    This place has a magical feel IF you're into jazz. If you aren't a jazz lover, you just may become…read moreone here. Well, I love jazz and it's a great place to be. I came here for the first time knowing my grandparents started coming here in the 50's for date night jazz. This place was founded in 1947 and you can see they've preserved this place to keep that same feel with all the greats from the past... Count Basie, Dizzy Gillespie, George Benson, Lonnie Liston Smith, Hugh Masekela, Dexter Gordon, etc. (those are my favorites!). I saw the Kyle Swan Quartet. They were absolutely amazing. You see young and seasoned musicians that are so talented. I usually go to Birdland in NYC but this place, Jazz Showcase, is better to me because it feels more welcoming and like home here versus a production at a theater. We interact with the artists here-- well, they interact with us and make us feel like we are at home and like we are supposed to be there with them, not a performance transaction. $25+ for a show and booking online was a breeze. It's comfortable here, chairs are good and there's sofas in reserved areas but the whole seating area has a great view of the stage no matter where you're sitting. The staff seems gracious and kind of everyone who visits and genuinely wants you to have a great time. They see very selective in their talent that performs here... but why wouldn't they when they've been here for so long and had the best artists perform here?! I came the night that The only downside that may be for some people is they don't have food... only drinks. Me personally, I ate before and don't come for food, I come for the jazz... but they've got beer, cocktails, and other spirits. Macallan and Laphroaig for those who need a good whiskey. Come here if you're ready to relax and listen to great jazz with artists who know their craft. I'm coming back with friends... or even alone. Yeah, it's cool like that. ***Side note: the GPS may take you to the Main Street and you may not see the sign right away and actually have to turn the corner on Plymouth and walk down that side street to get to the end of the block (where the dead end/no outlet is).

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    Jazz Showcase
    Jazz Showcase - Omar Sosa performing

    Omar Sosa performing

    Jazz Showcase

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    Thalia Hall

    Thalia Hall

    4.2(179 reviews)
    1.8 miPilsen

    Went to Thalia Hall for the first time for wave to earth's lollapalooza after show and had an…read moreamazing experience! This is a small, intimate avenue in Chicago that hosts concerts, opera, and plays. There really isn't a bad seat in the venue! We were able to snag one of the larger opera boxes, which I highly recommend, especially if you're going with friends. Ours was on the left side and perfectly angled toward the stage, so we were incredibly close. The box seats up to six people and they even provide water for you, which was a nice touch. The venue also has a bar area and a balcony. For this show, the balcony was general admission. There are four large balcony boxes and two smaller two-person boxes, which would be super cute for a date or going with a friend. The staff were extremely friendly, and parking was surprisingly easy! We found street parking within about five minutes. They do serve food and drinks, though we didn't get any this time. Overall, the show was intimate, fun, and such a great experience. If I come back for another concert at Thalia Hall, I'll definitely try to get an opera box again.

    Fantastic venue in an old, vintage building. Loved the coffered ceilings and the intimate setting…read more We saw a string quartet play tribute to Metallica and even the balcony seats were great. Bathrooms are all genders with multiple stalls, so pee with all your friends. There are no urinals in that bathroom. Just private stalls They have a bar. Heavy pours. Need I say more?

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    Thalia Hall
    Thalia Hall - View from left bottom opera box

    View from left bottom opera box

    Thalia Hall

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    Sleeping Village

    Sleeping Village

    4.3(83 reviews)
    4.7 miAvondale
    $$

    Sleeping Village is a great spot! I came here for a concert a few weeks ago and it was an awesome…read moretime. The building is pretty unassuming on the outside and looks a lot smaller than it actually is. Once you're in, the main space indoors is a big open bar with some tables/booths and places to sit but also a lot of standing room. There is a big drink menu that is projected onto the wall that is pretty beer heavy, but there are some other options for non beer drinkers! I got a jalapeno ranch water that was really good. There is a large patio space that looks so fun for the summer. The concert venue is in the back. It's pretty small, but perfect for more intimate shows. We had so much fun!! This place really is such a gem, and I can't wait to come back for some drinks on the patio when the weather warms up.

    The name of this bar and venue is adorable. So nicely done right off the bat! Lots of seating for…read moresmall-medium sized groups. Two of which were having a great time when we arrived. We sat at the bar, because it's my default settings or my AuDHD need for routine. Very attentive bartender who greeted us right as we sat down. I'll be honest. I ordered a gin and tonic. My estimation is that this G&T was 75% tonic. I didn't say anything because I don't know what to say. I also do not like confrontation. The venue itself is fantastic! We were there to see KING MALA. ADORE EVERYTHING ABOUT HERE. My boyfriend sprung for VIP tickets. I have no money but meeting her was amazing. Highly recommend seeing a chow here. Intimate, great sound, and a bar inside who made me an on point G&T!

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    Sleeping Village - Bar

    Bar

    Sleeping Village - Beer

    Beer

    Sleeping Village

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    United Center - stadiumsarenas - Updated September 2026

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