Great service and vehicles. Had an excellent experience with Reno Auto Warehouse Sandy was very…read morewelcoming.

thank you appreciate you guys for helping me out specially artis for forgetting me in the right carread more

The most petty upper management. They nitpick and complain about every single issue that occurs,…read morebut yet do nothing for the members or employees.

I have been with this credit union for 19 years. They have gradually gone downhill in their…read morecustomer service.`I have not been able to access my account electronically for a week. And every time I call member services I get put on hold for ever, and an apology and a different answer as to why my account is unavailable. Now I am told it may be enabled this afternoon or tomorrow. This place is beyond incompetant. Don't open an account with them. You will live to regret it.

The lobby was clean and inviting. The teller, Athena, was friendly and professional. She met my…read morefinancial needs and followed all the security procedures to assure my identity security. Thank you Athena.

We continue to have difficulty with their online system. Either the bill pay system is disabled, or…read morethe total online system is disabled. The lines are always long when you go to their south Reno branch, and the teller turnover is constant. You are lucky to find two or three tellers taking customers. I am currently looking for a new credit union (after 19 yrs. with GNCU).

Outstanding customer service, both the local and corporate staff have been excellent.read more

Unfortunately an associate at the Neil location discriminated against me and made me feel…read moreuncomfortable and anxious to the point where I needed a new bank. I felt so much anxiety to close the account because of this person. Luckily this other branch was available! Michelle helped me physically closed my account at Mill and she was great, let me be clear there!! Thanks!

I bought a used Jeep Wrangler sport in 2024. I do not remember the Salesman's name then. Well with…read moreour buy package we got a very good deal on an oil change package up to 4times a year with it. We religiously took her in every 3 months. Well in June, we went for our scheduled oil change. I was playing games on my phone while my Hubby was walking around looking. Well he walks up behind me and says, they have a soft top brand-new Jeep Wrangler sport if you want it. Now my other girl was an automatic hard top. This one was everything I was wanting in my older girl. We decided to look into it. Our salesman was Kenny Rose and he was awesome!! We were able to get a brand new one with the same exact oil special on her. So September we will be taking a trip to Reno for her 1st oil change. The Service advisor we have had for almost 2 years, we will keep for our oil changes. His name is Jared Phearson. I have a speech disability, and he has never had a problem understanding me. A very nice respectful person for sure. If I had 1 critique lol, fix the machines so you can pay with a card for sodas snacks etc. None of them were working, even the one with change was broke. We had been there almost 6 hours, the complimentary snacks they offer had been empty for hours and we had not eaten as we were going to lunch after the oil change. I just know for now on, take a soda and a snack with me lol This is my SadieBear!!

I have had great experience there. My go to is Kenny Rose…read more If I have any issues or questions he gets on it. He returns my phone calls. I am not ignored. He is great with customer service. He is very patient with me. Don't get me wrong all staff there is great, but I seem very comfortable calling him anytime of the day with any questions I have. Thank you Kenny for all that you do for me.

Found myself needing a car fast. I did not have a huge down payment at all, most places this would…read morehave been a problem but not here. There is really no haggle on the price, only downfall. They offer a warranty with their financing which seems pretty good. They promptly fixed the chips in the windshield the day I took the car home, Two days later they covered the battery the car needed for free even though it didn't come covered in the warranty. Automatic payments make it easy for me, I like the overall structure of the plans they have. They have plenty of cars to choose from on their lot though and I found something perfect for me that meets my needs. I have had the car 10 days and so far so good. Solid car, and I have piece of mind with the warranty. The only reason they did not get 5 stars from me is there is really no haggle room with pricing, a little high, and they are ruthless when you try. They have called me a few times to check up on me and see how the car is. customer service is good even after the sale which is amazing. Will update this as needed, as I have an ongoing relationship with them.

From the owner: The Right Away Difference…read more At Right Away we finance your future, not your past.. Our business is designed to provide you with much more than just a new car. We understand that you need reliable transportation for the entire life of your loan, and peace of mind that you made a good buying decision. We Say Yes * Reliable transportation * 2Year / 24,000 mile Roadside Assistance program included on all financed vehicles.. * Free Towing for the life of your loan within 100 miles of a store location * 5 Day or 500 Mile Money Back Guarantee * Extensive reconditioning and multi point inspection performed on every vehicle We understand that you need a dealer who supports you by finding financing you can afford with payments tailored to your paydays. * Payments you can afford * Payments tailored to your paydays * Low Down Payments We stand by you We understand that sometimes bad things happen to good people. We don't judge and we specialize in helping you rebuild your credit and get you back on your feet. If you have had trouble finding affordable financing we are here to help. * We report your good credit * We support you after the sale * Make all your payments on time and have the last $1,000 of your loan paid by us We Say Yes Serving the Buy Here Pay Here community in Fallon, Fernley, and Reno NV

If you want to be treated like you bank at a big bank with none of the amenities or services -…read moreGreater Nevada Credit Union is for you. This location does have a coin machine which is a bonus because most of the other ones do not. My mom and I came in here around 4:15 PM (they close at 5:00) to take care of adding me to her account as a beneficiary/joint person in case something were to happen to her. The place was pretty dead - lots of people who work there but very few other customers. We hand over our IDs to the teller and after hanging out for a few minutes - he lets us know that that service can only be done by appointment. We asked - even as a beneficiary? Yup. So a process that in many more advanced systems is an online form requires you to schedule an appointment even though they have several employees waiting around. So unbelievably frustrating! My mom closed her accounts awhile back and recently moved back to the area - when she did, she was re-added to my accounts because she was on several years ago when I was a minor. We asked if we could get that taken care of there? No. Also by appointment only. So we had to take additional time off work because the latest appointment offered is 3:45?! I wouldn't show up to the bank without an appointment and explicit outlines ahead of time of what you need because GNCU is definitely not customer centered.

Priscilla put a hold on a $300 check because they are a "new client." It's $300 and we are a local…read morebusiness who has had an open account for years with no issues on any of our previous checks for the entire history of the account. What terrible customer service for your small business clients. She couldn't even explain why (receipt says "large deposit" ??) - it is a local hospital who wrote the check as well.

We recently joined SPCU, after 19 years at another local CU. Since joining, we have had nothing but…read moregreat service from SPCU's staff. Bridget has helped me several times, and has been friendly, professional and knowledgeable. Everyone at the Neil Rd. branch has been great. The office atmosphere at that branch is so mush more organized and helpful than our previous CU. We are glad we switched.

Marlenne Lopez Reyes went far and beyond with her service for me , she was very knowledgeable and…read moreprofessional.