I gave them the job even though they were twice as much as the other guy. Paid them in advance. 2 guys show up 2 hours late. They proceed to walk through my house on my new hardwood in their street shoes from my gravel driveway. I mention this and one guy says "WCB won't let us work in our socks" and with this, he proceeds past me like I don't exist. I stop the second guy and say "hey! I'm serious about protecting my floors". He says" we have never done that before, what are we supposed to do?" I told him to get another pair of shoes or cover the floor. On it goes, I wanted to throw them out of my house. WE covered the floor. The work they did is not good. You can see every seam and missed cuts here and there. They told me "thats just how the light hits it" and "get it steam cleaned and it will puff right up". My suggestion would be to get your flooring elsewhere. Sales and showroom are one thing but it all comes down to who they send to your house. In this case it was the wrong guys. read more