I'd give this shithole 0 stars if I could. Do not send your loved ones here. My dad stayed for…read moremonths and eventually passed away here. When I tried to move him out after a couple of months, the staff was of absolutely no help at all, and would not release him. When I tried to move my mom in with him, the administration did not inform the staff that she would be staying. Drop off day was a nightmare that no one should have to go through. This place is horrible! Taken from their website: This facility does not currently meet the minimum staffing ratios required by law. Updates will be made quarterly on this website.

Terrace has been my brother's home for close to 2 months…read more I was first impressed that the head nurse and an administrator take the time to interview the potential resident. They then check into the health / hospital records to determine if the person is a good choice for the Terrace. My brother had a seizure, brain bleed and possible stroke. He was also malnourished, which complicated his health. He needed physical therapy and a watchful eye. The Administration, nursing staff, CNA's, kitchen staff, Social Services, Activities personal, maintenance, as well as Physical Therapy, at Terrace are Professional, attentive, polite, courteous, kind and ever busy. The men and women who clean the facilities and handle all the laundry, are efficient, through, meticulous and also professional and kind. From my brother's first day all staff was inviting, encouraging, caring and often went beyond themselves, to serve him as well as other residents, by my observations. The food was tasty, healthy and plenty. Snacks were brought to the residents in-between meals, with tea or a protein drink. My brother was barely able to walk properly when he began his stay at the Terrace. He couldn't always remember my name. After an intensive Physical Therapy program his memory improved, he is able to walk numerous lengths of the hallway, and he is laughing again. He has a smile on his face and is forever thankful. He is gaining weight, his skin has healed. Our family has had bad experiences when parents, siblings or children have needed full-time nursing care. We were quite cautious when choosing a Physical Re-Hab facility for our brother. The Physical Therapy department has upbeat attitudes, encouraging their patients all along the path of healing. My brother was joyful going to his physical therapy sessions. He had therapy 6 days a week, most often twice each day. The department took special care to work on his memory as well as his telling time, reading & walking properly. Terrace is not a "locked facility" yet the staff is exceptionally diligent about keeping the residents safe and inside. This impressed me since my brother would have walked out and gotten lost, not knowing what he was doing. My bother received a "bracelet" to wear. This bracelet set an alarm off if he attempted to go down the stairs, or out a door. My brother is someone who dosen' t realize he's taking someone else's belongings. I found him with another gentleman's blue jeans on. I notified the nursing staff, we had a few laughs and the jeans were returned to their owner. Another time he had a scarf around his neck. Again we let staff know and items are returned. Staff is watchful and kind. They have an amazing ability to show a unique compassion on a daily basis to the residents. I have been at the Terrace almost daily. I watch for any infractions or mistreatment. I have seen none. The residents who are not able to eat their meals in the dining room are gently fed in their own rooms. I witnessed this numerous times, and it was always a precious scene. When it comes time for bathing, the residents are treated with respect along with a friendly chatter. As I sat visiting with residents and my brother I was able to visualize being in a setting like this myself. If ever I do, I hope to have the type of experience I witness on a daily basis.

Family eye Care of Woodstock Illinois (same owner, same business) charged a contact fitting fee…read morethat should not have been assessed. At that time I raised an objection, because I had never paid that fee in five years with the same insurance carrier. They now fully admit the mistake, but are offering no remediation. They advised me to call my insurance carrier. This is not their problem to fix, it is the optometrist's office. I have made now, three attempts to rectify this. Once while present, twice via phone. They are refusing to refund the cost that they fully admit we should never have been charged. Comically they suggested that I should have known that we shouldn't be charged that fee. I responded that I did know that, that's why I objected in the office, when it was presented. Once the circular reasoning starts, there is no point in continuing a conversation. Keep your money. I hope not having returning customers is worth it to you.

This is my 2nd year going to Family Eye Care. From the front desk to the doctors, I have had a…read morewonderful experience. Finally have an eye Dr. to get it right. Thorough exam, courteous service. Highly recommend!!!

I was very pleased with the NP and entire staff. They were very pleasant and professional…read moreespecially given I had a fever. They took the time to listen to me and prescribed medication that was badly needed. Would go back.

I recommend this Urgicare over all the rest of Urgent cares. The Staff here actually care for and…read morecare about the people they treat. There is a difference between just getting treatment and being cared for. The knowledge and professional courtesy the staff treat you with stands out from many other health care providers. On a more personable note, I have been in a doctors office with a health concern and was told directly by a doctor he doesn't have the time to address the issue to make another appointment. Never has Urgicare told me or any family and friends this. They make sure you have the treatment you need and address any concerns that might have. I no longer go to a clinic where I sit and wait forever to be seen by a doctor that rushes through an appointment because he is to busy. I will always go to this Urgicare! Health Care that actually cares. Ahmad Fuad is the best!

I've been going here for years and I have had great experiences with every provider. I mainly see…read morePA's and every single one has been great.

Dr Sallam is the best doctor I have had in a long time. He is professional, kind and very…read moreknowledgeable! He handles your needs and concerns efficiently and gets to the root of the issue. The office staff and PA's are awesome, welcoming and make you feel at ease. I would highly recommend Dr Sallam if you want all of your questions and concerns handled efficiently! Thank you Dr Sallam!!

Absolute worst health care facility in Kenosha. They're so busy worrying about serving Mr. and Mrs…read more Hopped-the-Border that they can't be bothered to get their scheduling correct, and forget trying to call in to make an appointment. In the mornings, especially, there's no one there to answer the phones, likely because they're all busy yakking it up with all the illegals who congregate there and help themselves to tax-payer money. Their front desk is absolutey useless and should be fired en masse and replaced with registered nurses to save time because the women working there now clearly have no idea what they're doing. And if you tell them you're going to file a complaint, they screw with your scheduling, telling you one date but actually entering another into the system so you waste your time by showing up on the day they told you only to find that they scheduled you farther out. If you value your tax money and time, find another facility. This place should be closed down.

Excellent all the way through. Also use the dental services and they are excellent as well. Support…read moreour Kenosha county health services, support Pillar Health.

This is one of the worst medical experiences I've ever had. I went into an Urgent Care because my…read morehead and neck were in extraordinary pain following an injury. Since I had been in pain for 5 days, my blood pressure was - unsurprisingly - elevated. I was referred to the ER at Waukesha Memorial by the Urgent Care because they wanted to rule out meningitis and a brain bleed. The Urgent Care called the hospital ahead of my arrival to explain the situation. I checked in to the ER. They asked me if I had a history of migraines. I said yes, but I told them - after having years of migraines, this was not a migraine. I informed them that I had recently been injured and it caused muscle spasms in my back, chest, and neck. I informed them that the pain I was experiencing was consistent with (albeit worse than) the previous muscle spasms. They did not listen to me. They put me on fluids and did bloodwork. They took blood from my right arm (first venipuncture). Then, they put an IV in the left arm (second venipuncture). The IV infiltrated - which is very painful. They removed the infiltrated IV and put a different IV in my left arm (third venipuncture). Later, I was told they needed more bloodwork, but they hadn't used a large enough needle, so they put another IV in my right arm (fourth venipuncture). At one point I had 3 IVs at the same time. Be aware, the hospital charged me $33 per venipuncture. If they had simply started an IV with an appropriate sized needle - done so correctly, so that it did not infiltrate - and used it to take their blood samples, they could have spared me the latter 3 venipunctures. The bruises I had in the 2 weeks following my discharge this hospital were truly something to behold. I received a CT scan, an MRI, and a CT scan with contrast - all to rule out infection and brain bleeds. All tests were normal. I was still in a good deal of pain after 6 hours. I was told they'd given me three different regimens of migraine medication - and since none of them had knocked out the pain, the next step was to admit me and give me a spinal tap. I asked whether they'd given me any type of muscle relaxant. I was told I'd received 2.5 mgs of valium (mind you, an adult dose of valium is 10 mgs). I asked if I could receive another partial dose of valium as that was the only thing that had made any type of difference in the pain. They reluctantly agreed to give me another 2.5 mgs of valium. Months later, upon receiving an itemized bill (that I had to ask for), I learned that I was charged for two doses of 5 mgs of valium (I was charged $139 for each one). So, either they lied to me when I asked what I was receiving, or they didn't correctly record (or charge me for) the appropriate dose. As is standard with any IV treatment, part of my IV included Benadryl (Diphenhydramine HCl). I was charged $139 for Benadryl. I informed the PA that regardless of how I felt, I would absolutely not allow them to do a spinal tap. I asked to be discharged. By this time, the PA that had overseen my care was now going home and I was being transferred to a doctor. I told him that I wanted to go home. I was informed that they needed to run another bloodwork panel. It came back normal. I was told the reason they needed to repeat the bloodwork panel was because they ran the first one while I was receiving the fluids and it altered/diluted my numbers. I was charged for 2 bloodwork panels, each of which was $91. If they had done this correctly the first time, they could have spared me the additional, identical charge. I was in the ER for 9 hours - on bedsheets that were stained, and had multiple areas stitched together to repair holes. I was speaking to people who didn't listen to me, did sloppy work, and exhibited a consistent disregard for my experiences and the costs of their mistakes. I am not a medical doctor, but I grew up in a family of medical doctors and I have been a primary caretaker of terminally ill family members for years. I read medical journals so I can better advocate for their care and I've learned how to advocate for myself. I pity anyone who goes into Waukesha Memorial without the background that I have. I fear they will fall victim to a series of high-risk, unnecessary tests at an inordinate cost. The doctor who discharged me gave me a prescription for the same muscle relaxant I'd received right after my injury. They resolved the pain significantly within the first several hours and entirely within 3 days. Thankfully, I didn't need to take all the pills I was given. In due course, I was able to follow up with my primary care physician and receive physical therapy for my injury. Do NOT go to Waukesha Memorial. Go elsewhere. Please go anywhere else and wherever you go, ask for an itemized bill.

Wonderful ER staff. I had a horrible allergic reaction, and they treated me with kindness and…read moreprofessionalism. In fact, it's the best ER I have ever been to.

Saw a dietitian here for my son She was fabulous she took…read moreher time and explained everything to my kid. I have never had so much care. The office was welcoming and comfortable. The room we went into had good seating The staff at the desk to check in was good and easy to use

My son and I went to Northwestern today 8-7-2024 at 9 am and called on our way to clarify points…read morewith immediate care staff. I discussed my 9 year old doing a self swab for strep due to him being combative when other people swabbing him and the location being 30-45 minutes from my home. (Closest immediate care) they let me know it was fine and they've done them in the past. When my son and I arrived we were told they didn't do this and gas lit by the nursing staff. "We've never done this before" I've been to this establishment on 5-6 different occasions and they have allowed my son to self administer his swab. They are old my son it wasn't a big deal and scared him. This establishment isn't autism friendly and if you have any children on the spectrum I don't recommend bringing them here at all.