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    United Parcel Service

    1.2 (5 reviews)

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    Magnolia Dental

    Magnolia Dental

    (50 reviews)

    The office is very clean and well kept. The staff are very kind. Over the years my services had…read morebeen well. Allegedly they didn't receive my call in for a missed appointment and billed me a no show fee. They asked what number we called from & later asked which mailbox did we leave a message on. Neither should matter. I tried to fight that but the bill went to collections and once paid, they scheduled me a new appointment. Right before we ended they advised I would be self pay and they would not accept my insurance. NO THANKS That aside, they are fantastic with trying to fit you in for emergency oral care.

    BEWARE OF POOR COMMUNICATION AND FINE PRINT: The dentist may…read morebe excellent, but the business practices and front-office experience have completely lost my family's trust. I have been a patient at Magnolia Dental, and my son is also a patient there. I have been very happy with the dentist and clinical care, which makes this especially disappointing. My son is medically complex and has been seen at Magnolia several times over the past year. The office successfully billed several thousand dollars in treatment to our insurance, so they were familiar with our family and our insurance. Unfortunately, this administrative and billing experience has completely changed our decision to continue care there. I recently had to cancel appointments the same day because of a sudden viral illness. I understand dental offices have cancellation policies, and I paid the resulting $165 in cancellation/no-show fees. Because the payments were received after their cutoff date, I was then charged an additional $55 collection fee, which I also paid. When I called after settling the balance specifically to get my son's outstanding treatment scheduled, I was told that because the account had been placed in collection status, Magnolia would "no longer provide the courtesy of billing insurance." We would have to pay the entire cost of treatment upfront and submit claims ourselves for reimbursement. I was also previously told that Magnolia would not bill our secondary dental insurance because doing so was considered "double dipping." These are two separate dental insurance policies through two separate employers, one held by each parent. I am simply documenting what I was told. My son's remaining treatment was quoted at more than $500 for fillings and more than $2,600 for the crown--upfront. What made this particularly infuriating was the timing and lack of communication. I had just paid the additional $55 because I was specifically told the balance needed to be resolved before I could schedule. Only after I paid was I informed that the practice would no longer "provide the courtesy of billing insurance." Instead, when I questioned the situation, I was repeatedly told, verbatim, "It was in the paperwork you signed, so I don't know what to tell you." I am not upset that a business has policies. I am upset about how those policies were communicated and enforced while we were actively trying to get necessary treatment completed for our child, whose medical and sensory needs the practice is well aware of. We have now requested our complete dental records and are transferring our care elsewhere. That is genuinely unfortunate because the dentist himself has provided good care. My dissatisfaction is not with the quality of the dental work. It is with the administrative and billing practices and the way our concerns were handled by the front office. Families--particularly those dealing with children who have significant medical needs--need clear, upfront communication about financial policies, insurance billing, coordination of benefits, cancellation fees, and treatment costs. It is especially unfortunate that my child, who has significant sensory needs, had built a trusting relationship with a provider and will now have to lose that connection and start over because of policies that were not clearly communicated. If you are considering this practice, ask what happens if an account enters collections, whether insurance claims will still be submitted, how secondary insurance is handled, and exactly what you will be expected to pay upfront. Get everything in writing. For our family, the trust is gone. Good clinical care cannot make up for an administrative experience that leaves you feeling like you're being punished financially while simply trying to get your child the care he needs. I suppose I am partially to blame for assuming they genuinely cared about their patients as much as their bottom line. We will be taking our business elsewhere.

    Nothing Bundt Cakes

    Nothing Bundt Cakes

    (15 reviews)

    Their staff is pleasant. Everything looks clean and pretty However, they have no place to sit down…read moreto enjoy your mini cake and no music either. Their cakes are extremely sweet, which I do not like it takes away from the texture of the cake, and all you think about "Where is a glass of milk when you need one?" Their cakes are pricey for the little cake they give you.

    For my husband's birthday treat I ordered a confetti cake from Nothing Bundt Cake. It was easy to…read moreorder online, picking the size, flavor, icing and pick up time. After paying online I got an email confirmation. Pick up for fast and easy. I gave the team my name and the cake was brought out boxed. The store isn't obvious from the street. While it's on a popular end of Shelbyville Rd you can't see the building from the street. In fact it faces the opposite way. For those familiar with the Middletown area, it sits across from Target and Walmart, next to Feeders Supply. Plenty of parking is available. If you need an extra item for the celebration the store carries candles, tumblers, decorated napkins and more. These options are also available with online orders. They had a refrigerated area in the lobby, which I assume holds cakes available for same day purchase (for when the crave hits without an advance order). We ordered the cake that served 8-10 people - and it did. All the family attending the birthday dinner got a slice and a couple took seconds. The icing is thick and sweet. You can actually pay for extra icing but the standard is plenty. I've been lucky enough to eat bundlets during other celebrations. Every flavor is delicious! I'm already craving a chocolate cake.

    TechRestore - 4 foot drop that barely survived and they got it fresh and clean to me in less than a week

    TechRestore

    (112 reviews)

    $

    Hikes Point

    Don't.even have to say anything about the actual repair lol everyone said it's unfixable unless…read moreit's Apple but they charge double what I paid. They use actual Apple parts (you can actually check this in settings) so with them being on apples time I wouldn't spam them for updates even though I kind of did. Elite customer service too, I called them because I thoughtt I had to pay a little extra to fix my horribly fried charger outlet for like a year and a guy I didn't even interact with told me not to worry about it. Im listing all the good stuff but it's getting too long lmao if ur in Kentucky especially Louisville and not willing to go to other states to get anything fixed just go to these guys and don't overthink it. Travis is the man too try getting him!

    The owner of the store Jeff kindly reached out to me after my review and offered to bring my PS5…read moreback in so they can further look at it. Now I told him no simply bc I had already bought a whole new system just to get the headache over with. Even after hearing that he still wanted me to bring the system back in so they can look at it and even offered to buy it off me if they could restore it. Sure enough after a day and a half the owner Jeff calls me telling me it's fixed. I really appreciated Jeff reaching out to me he told me without my first review that I left he would've never known about my situation which I thought was very transparent. Communication is key. Thank you

    United Parcel Service - shipping_centers - Updated September 2026

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