Hired them for a small job and I'm very happy with the final outcome. Owner was incredibly…read moreresponsive when a problem arose and worked with me to find the ideal solution.

JPA is hands down one of the most efficient and professional companies I've ever worked with. They…read moreare knowledgeable, patient, and helpful every step of the way. Highly recommend!

Had a very Pleasent experience while working with a man named Ashton. He was very thorough, and…read morerespectful As-well as making sure I understood what was happening. I ended up having little to no damage but will definitely be asking for this young man after the next storm.

Garland and his outstanding crew made a difficult and complex undertaking a breeze.He is fair and…read morehonest and on your side from beginning to end always listening and paying attention to detail. His prices are fair and uses high quality materials. Impact resistant shingles,roof wrap and sees that gutters,and cleanup aredone

Garland was a great help throughout the entire process. He explained everything in detail and…read moreanswered any questions I had. His roofing and gutter crews were great....got the job done in a timely manner and were very professional. I would definitely recommend this company!

To start, they're overrated, in my opinion. What started as promising ended poorly. I heard all the…read moreright things so we went with them. Turns out it was a mistake. I felt I was being belittled for not spending our money on a private adjuster and it didn't get better. It appeared to me as though I was to continue a fight with our insurance carrier to increase the profit for MCH. We were told we were being taken advantage of by the carrier. That's not their call to make. It was our decision and we had a difficult time keeping them within what we decided to accept. It is our home after all. We have the final input. They still wanted more. After countless emails and texts with the owner I was finally able to talk to a person and settle on the scope of work. You see, the owner refused to talk to me. Isn't that his job? We had a pre-construction meeting where our project manager wasn't sure how things would be done. He had to talk to someone else. Shouldn't a PM know the best way to proceed? Shouldn't you know what you're managing? After scheduling the work they arrived with a subcontractor. I was lead to believe they self-preformed the work. I was mislead. Not only was some of the material the wrong size it was also the wrong color and texture so it didn't match existing materials. They were "Sorry I caught it before they did". Really? What if I didn't notice it? Excuses were made and our aggravation grew. Plus we had to clean up after they left debris in the yard and unnecessarily blocked the garage! They were supplied a complete materials list from original siding construction. They knew exactly what to supply and failed miserably. Then, they decided to change to scope of work without consulting us. Again, really? There was no on-site supervision of their subs. I feel that some of the work was questionable at best. The roofing sub was ok but they were instructed to change that scope as well. I again brought it to their attention and the owner argued, via email it wasn't in the scope. After being proven wrong he blamed his office. I guess he's never heard "The buck stops here". MCH would not supply a warranty for the work they were paid to do. They gave us a manufacturer warranty for the material and made the roofing subcontractor had to supply a workmanship warranty. Our agreement was with MCH, not a subcontractor. If you build a home and have an issue, you go to your builder, not their subs. That's how the process is supposed to work. I felt MCH was simply removing any responsibility from themselves for the work they were paid to do, or oversee in this case. Then our PM was unavailable and I was told had no one to fill in. Not even a job foreman we didn't know existed until we decided to part ways with MCH. The foreman only existed to be a witness during a final roof inspection. My opinion. If we had a foreman the entire time, why wasn't he there to fill in for the PM or supervise the subs? At this point there was much more to be completed. Our entire project was sent into a tail spin and we were left hanging due to their total mismanagement and lack of communication. Imagine having to take over to get your home back together after an albeit minor tornado. It was a bit overwhelming. They were paid, at a premium price for what was completed even though it didn't follow the original scope of work. We felt we were in a legal battle with someone who claimed to be looking out for us. Everything they did was written and designed to protect their company and in the end we felt like the enemy. They even tried to prevent us from reviewing them. We were forced to consult our attorney. Never in our wildest imagination did we think this is how it would end up. I would imagine they have had satisfied customers but we certainly are not one of them. None of this review is intended to discredit or disparage, it is simply an honest summary of what we as homeowners had to endure. To say the least, anyone else would have been angry and frustrated too. I'm sure there will be a rebuttal to this review probably placing the blame on us but that's what happens when a company looks out for itself over their customers. Again, my opinion. We're not, as former customers of MCH telling you not to use them. All we are saying is do plenty of research, understand why they are no negative reviews and be careful what you wish for. You just might get it.

MCH has been awesome to work with. I've used them repeatedly over the years for projects both…read morelarge and small, from insurance repairs to new projects. They always deliver quality results.

Brian does fantastic work. He repaired siding, replaced windows, and painted the house. High…read morequality work and always showed up when he said he would. I trust him implicitly and will send more work his way when the time comes.

I had some EIFS / Stucco and siding work done by KCRR Solutions. The team was really good to work…read morewith. They ran into additional work and that triggered a change order that I thought was fair and reasonable. Quality is important to them and they don't stop till it is right.

Visiting my elderly mother I noticed the paint pulling away where the chimney brick met the…read moreinterior walls. With all the rain this season I knew things would continue to worsen and I assumed it was a problem with the flashing. I contacted my insurance agent for a referral and he recommended KC Roofing & Restoration Solutions. This company was more than accommodating and promptly visited Mom's home to review the situation. The hard truth was that the company that had put the existing roof in place had used the incorrect flashing and it had pulled away. The flashing was not meant to be used on masonry. Charles was great to work with and explained what needed to be done with a quick turnaround on the estimate. He answered all my questions and now that the work is completed I am more than happy. During the process today, Charles provided me with photos of the different stages of the work - even found a good match for the existing roofing shingles and used waterproof membrane (like an honest roofer should!) before replacing the shingles and finishing with lead flashing (which is what should have been used previously). Oh, and I also had them replace the chimney "cap" as it was also contributing to the leaking issues. Highly recommend - did not want to have a mold remediation sometime down the road! Great value and peace of mind!

Fine service helpful sales people knowledgeable technicians competitive pricing quality…read morecraftsmanship

Lexington, KY: Be sure to read the contract and understand…read morethat Odessa will not be responsible for any damage that they cause. Agree on everything before you sign the contract; don't agree to discuss after signing the contract. The owner can shown a petty attitude.