While I love the people at the Chase bank here in Oakhurst, I have to say that I am pretty sure…read morethat I will be removing the money I recently put in there. I had to open an Estate account for a settlement check from the insurance company after my brother was killed in a hit and run accident. When I went to get the check to pay the lawyer out of that money yesterday, they charged me $10.00 for a cashier's check. While I might realize that that isn't a whole lot of beans in this world today, I find it extremely unsatisfying that they did so. While banks might be limited here in town I will look into others that have better services and don't nickel & dime you to death over every transaction.

When I moved to the area I needed a new bank. Unfortunately there are like 8 banks clustered within…read morea block of each other! So I choose carefully and picked Chase. From the moment I walked into the bank I have always been treated with a kind greeting and warm smile. Everyone is friendly and bend over backwards to help. I needed a lot of different services and they guided me every step of the way, advising and guiding me to make the right choices for me and my needs. After more than 2yrs, staff has changed but not the service. I'm still greeted fondly and I'm ALWAYS treated like a valued customer and to me THAT is service! My entire family has accounts here and yes occasionally I've had to wait for changes but in this day where everyone wants immediate results we have to remember that some things, especially when it comes to money, I am relieved to know that if I'm waiting for a change, it's because they're making sure it's being done correctly and not out of laziness and for me, that's good service!

Awesome service for the past 20 years! They provide very personal service. They helped me through a…read moredifficult time!

they won't answer my calls to customer service. I have a new debit card that won't activate and…read morethey will not answer my calls to assist me. terrible bank that doesn't care about the customer.

OMG!!!!!!!!!!! If I could put no stars, I would! Wells Fargo has been stealing my money since I…read morefirst signed up with them! When I call into question why my account is a negative when I can't even overdraft the only thing I'm being told is to prove that they took money. That's hard to do if your receipt says one Wells Fargo changes it to another. they gave me a $300 promotion for signing up and later on took it back. account is in the negative and I make great money. most banks will try to rectify the situation by helping the customer resolve the issue, but Wells Fargo does not even attempt to help. They blame everything on the customer when they make a mistake. do not Bank here run fast!

This Wells Fargo harassed me nonstop today. I'm not a member of Wells Fargo never have been never…read morewill be but they kept blowing up my phone. I had to block them, they violated the Telephone Consumer Protection Act (TCPA). Especially when the person didn't even speak on the other end and hangs up. Who are you people even hiring over there!?

Golden1 Credit Union, Oakhurst: 2026 Apr 27 (5 of 5)…read more Dear Golden 1 Credit Union. I have been a customer since 1988 - and have had ups-and-downs with the services at your different branches. Today, I want to let you know that I was very impressed with Sydney. She wasn't just friendly and pleasant. Sydney was helpful and knowledgeable with the products. Sydney is one of the reasons I've stayed with the same bank for 38 years. Keep up the training and for hiring such wonderful bank employees. From your loyal customer.

Apparently, they have replaced some (at least one) with new Tellers. The one I mentioned had made…read morea mistake several months ago on a deposit that I told her twice was to go into checking but she put it into savings. Before we left the parking lot I looked at the receipt and found that it was done incorrectly. After having to wait in line again, I showed her the mistake and she corrected it without apologizing. The next visit I made to the bank I witnessed a customer having her correct a mistake she made by not putting his deposit into his Money Market Account. She was probably in her early-to mid 30s or so and I witnessed her chatting it up (to male customers on a personal level) for a more-than required time for their transaction. (I know because I have been in banking in the past). She was too distracted to concentrate on her job. I am happy with the courteous, yet fast and efficient tellers now on the Teller line. Thank you, Golden 1 Management for making a decision in favor of good Customer Service. It's much better now!

José provided exceptional Customer Service. He explained how he was able to replace my card with…read moresame #'s (Thank You!). Then proceeded to help follow through with another transaction. At the end of my visit he asked if there was anything else he can help me with. I was very happy with my bank visit. Transaction went smooth & was in & out in 15 mins! So if you ever walk into this bank ask for Jose. Although the other tellers are just as kind & respectful :)

The staff at the Clovis Branch is World Class. However the customer experience issues with this CU…read moreis their reliance on 3rd party outside contractors for nearly all financial functions. Their website display and "general" function is one of the best in the industry. They enjoy a 4.0 5 Star customer rating compared to other local CU that are at 2.0 to 3.8. If this CU would hold their outside contractors to a higher standard of competence and service, they would be the Little leader in the industry.

Great place to bank for personal banking…read more Kristin the bank manager is who signed me up for my account. The initial signup is cheap enough ($10 maybe) and $5 minimum balance fee. Hey, I'm a dollaraire. That is all. All the other employees have likewise excellent service, and are so efficient and quick!!! Atm is available outside and deposits go thru the next business day! Keep it up MerCo!!! Love the new mobile site by the way!!

RUDE beyond rude... Merco in Mariposa will NEVER have my business... Relocated from San Diego to…read moreMariposa... Never have I been treated so poorly at a financial institution... I'm sure Yosemite Bank appreciates my business.

The employees are really nice and helpful. But, if they have to send any questions to the regional…read moreoffice, be prepared to deal with fees that are high and punitive as any of the multinational banks. I had a small account that went dormant. They sent a few letters about it. I didn't see any mention of a monthly fee. They claimed there was a fee of $10/month, but couldn't show me a sample of one of the letters. And it took about an hour to find out they were going to hammer me with fees because they had to work with the regional office to get them to make the account un-dormant. Didn't matter: of the $500 I deposited a few years back, they returned just over $400. Total bummer when the little guys are greedy as the big guys.

I called this morning because I was being told my password was incorrect. I explained why I was…read morecalling and added that I was concerned. While transferring the call the woman who initially answered allowed me to hear the conversation where she described me as "having a fit". I will be leaving this bank.

The staff that works here is simply amazing. The two women behind the counter always go above and…read morebeyond to provide the best customer service. They are friendly and professional. I look forward to seeing them every time I have to head over to the bank!