Today I am sharing a string of positive experiences I've had with the Athens, Ohio local post…read moreoffice office. Don and the team and including the top post master have always been highly responsive, never missing a beat to offer support. Friendly, highly knowledgeable and always smiling has always been my experience. It may sound corny - they make me want to send more mail which is a great byproduct of how this office feels like "community central."

They deliver packages fo me so I don't have to fly my sleigh around. You have NO idea how much of a…read moreconvenience this place truly is -Santa Claus

This U.S. Post Office is located in a convenient location. Accessible parking with multiple "10…read moreminute parking" spots right in front of the building. ADA ramp is located to the left of the building for those with mobility accommodations . On this date, Ann was very pleasant & helpful regarding various change of address forms.

Delivery. When we have subs for mail delivery, most of the time we don't get our packages. Carrier…read morestate front door or driveway blocked but never is.

I use informed delivery for my address. In the last 8 days I have not received 1 piece of mail that…read moreI was supposed to receive. 2 pieces are very important documents and 1 a check from my insurance company. I called the Marietta USPS location and spoke with the manager. Her excuse is that maybe they stuck to someone else's mail. She stated that there is no way to know where my mail is at. WOW...why anyone trusts the USPS is beyond me! I thought that using informed delivery might help...all it did is show me how incompetent their service is.

Package sat at the New Philadelphia Post Office for two days before they got around to sending it…read moreout. Took 3 days to go 68 miles. The sooner the USPS is privatized, the better.

I'm not sure how a post office managed to make me so upset, but the New Philadelphia one sure…read moremanaged to. My first complaint happened a couple months ago when I went there for my passport. The woman helped us with our questions and sent mine and my others off to be processed. My mother recieved her's a few weeks later, but I never got mine. Turns out that she never authorized the passport and I was one week away from leaving for Mexico. I paid ANOTHER 60 dollars on top of the passport fee to have my new passport expedited. I returned back to the post office when a package for me was delivered there instead of my house. Part of the package did arrive at my house. I understand that I live outside of city limits or whatever so my package did end up at the post office. But the same woman proceeded to yell at me for my ignorance about trying to send a package to my house instead of my po box. Excuse me? If you're working with the public, you should get used to being polite and correctly doing your job.

Tracking shows a package is supposed to deliver and did not show up when mail ran. Tracking is to…read moreslow and no updates given

Carriers are friendly and quite helpful when you need a hand. I had a "stolen mail" issue, while…read morethe attempted identity theft process progressed they gave me a free post office box. Well done.