I have been here many, many times and it is always a pleasant experience. Forget about all the post…read moreoffice stereotypes-- the women at Altgeld are wonderful. Tammy, especially. I really have to mention her because she is one of the most beautiful people I have ever had the pleasure of interacting with. There is something about her that is so soothing. I'm almost sure it's her voice. She is not needlessly bubbly-- just genuinely a good soul. She is so kind, knowledgeable, and endlessly patient with students (sending snail mail is this campus' most arcane field). I have never once detected a note of irritation in her voice. She answers any all questions clearly. And she makes sure that the office is running without chaos. I'm contemplating sending needless mail because she always brightens my day. I always wonder about her friends and family because they are some lucky folk to have her in their lives. Definitely go here over the post office on Green. That one's nice too, but this in a different league.

The employees at the Oakwood, IL PO are knowledgeable, professional, friendly and provide fast…read moreservice! If you don't mind a partial, scenic 15 minute drive (you'll stand in line at least that long) from the Danville, IL PO (you'll stand in line at least that long) to the Oakwood PO, go to Oakwood PO for the great service!

There was only one person working with a long line. She waited until I had been there for a few…read moreminutes and said I couldn't be in there with my bicycle. I had not seen a bike rack and can't afford to have my bike stolen, that's why I kept it with me. I asked her if there was a place to secure my bike, she said no. There was zero issue with me having my bike, it wasn't dirtying the floor or hitting anything or anyone, it's also pretty small. I was denied services for having a bike which seems pretty ridiculous when there's no place to secure it outside. Feels classist. Based on the reviews you guys can't afford to turn away customers, especially over someone's perceived class status.

ANOTHER package has been sent off to another state, when it should have arrived at our house! This…read morehas to be the most frustrating postal distribution center EVER! I would give a negative zero if I could!! with this amount of negative reviews, why isn't anything being done about this?

When they "attempted to deliver" my package they didn't leave a note with any information on…read moregetting it figured out. I rescheduled the delivery online, and it said it was to be redelivered on the date which I specified. A day later I realized they then had decided to cancel that without notice, and they weren't going to deliver it at all. So I now have to go pick it up, however I don't know which location to pick it up at since they didn't leave a notice, and they don't give an address online. Overall extremely frustrating experience, and still haven't even gotten the package yet.

Cool little post office in an older building downtown. Staff is friendly. Metered parking is…read morenearby and often never a wait for a parking slot. Old school atmosphere inside. I was in and out in several minutes.

Had an awesome experience here, had come in to get a passport for my college daughter. The lady…read morebehind the counter was so friendly and polite. She answered all of our questions, my self and my daughter were both quite nervous about the whole process, and she put us both at ease! I really appreciated her professionalism! And it came in 2weeks-expedited! Very worth it!Thanks!

Nice post office and the employees work quickly and are pleasant. They have a big card selection…read moreand gift cards for sale for the last minute people. I have been here 5+ times and I never wait too long in line and the employees are always helpful. I was having an issue with my mail/mailbox at home and Bonnie took very good care of me, handle the issues by the end of the week and always called and gave me updates on my problem.

Passport service** took off a bit of work to go to scheduled passport appt. Jon left the building…read moreright before our appt . 2 more appts walked in while we were there. Leigh ( clerk) did not know where / why he left. Didn't seem too interested in finding out. She called him to which no eta was given. Jon showed up an hr after scheduled appt to assist us. We had called savoy to go there and were informed the office on Mattis is basically unreliable for this service. 2 of us missed worked time thanks to Jon being careless bout our time and our scheduled appt .

This USPS location stays open latest in the Champaign-Urbana area. Mail gets picked up for sorting…read moreas late as 7:00pm here. All mail from a hundred miles around gets sent here for sorting. Mail a letter from your address in Urbana to your neighbor down the street...your letter comes here first for sorting. This location is also the only one in the area with a self-serve shipping kiosk, which can do the work of about four USPS employees.

Today I went into the office trying to resolve any mistakes issue. Chris was the one who went above…read moreand beyond to help me track a package. He followed up with me afterward. Although it has not been resolved, he absolutely provided me with the world classic customer service! Awesome employee which is hard to find. Thank you!

This place has a slow, plodding piece of a Stephen King novel, without any sort of gratifying…read moreconclusion to make it all worth it. The postal carriers from this branch are absolutely stellar, but the actual workers in the office, and the post office itself, give the USPS a bad reputation. No one here ever seems to operate under any sense of urgency or impetus, slowly stomping around with heavy and exasperated size punctuating they're already monotone interactions. Long lines because they are understaffed and underpieced and refuse to get an automated postal system IN the building. Lack of mass wearing a mass protocols through the pandemic shows they're much better at curing disease like plague rats than actual mail.

Great service. Easy on and out. Great hours too. Can't say enough good things about them.read more

I get nervous walking into post offices these days…read more Post office customer service in the Chicagoland area left a lot to be desired while living there for 4 years. So, so slow. There must be something in their union agreement about only being allowed to help 6 customers an hour. No urgency whatsoever. Today, I ventured to the post office in Savoy. Despite living in Champaign this location is closest to our new home. Walked in and there were only a couple of people in line. No biggy, as this gave me time to look at their greeting cards. They were helped as quickly as possible. Yay! I was just there to check-in a package that I already had postage on, so my transaction was easy peasy. Will most definitely be back; maybe just for greeting cards. They had a lot of fun ones.

counter person likes to charge more than it cost. you can…read moretest it, mail a 6x9 brown mailing envelope that is bendable and less than 1.4 inch, from Urbana to Pittsboro In should be 1.22$ not 5.74$, I even ask for first class mail and the cheapest and he told me the 5.74$ is the cheapest, even said it could go media mail which this item can and he still said 5.74$ that is a lie and rip me off 9.04$ on 2 envelopes. Humans go to usps and do your own postage cheaper and honest, not like the green st location in urbana illinois

Actually ready the address. Mail carrier delivered our package to the wrong parcel, no problem…read morethings happen. The worker inside admitted to the mishandling and said she still had 2 trucks out and would have them swing back around to fix it. Waited and waited but 24 hours later still no package. Cant get a refund on the package because it states delivered. Wouldn't be here complaining but this isn't the first time, nor the second. Would rate Zero stars if possible.

Runs efficiently. Limited staff so it closes from 12:30-130 for lunch…read more Easy to use drop boxes if you don't want to get out of your vehicle. Friendly and knowledgeable employees Parking is very close too!