counter person likes to charge more than it cost. you can…read moretest it, mail a 6x9 brown mailing envelope that is bendable and less than 1.4 inch, from Urbana to Pittsboro In should be 1.22$ not 5.74$, I even ask for first class mail and the cheapest and he told me the 5.74$ is the cheapest, even said it could go media mail which this item can and he still said 5.74$ that is a lie and rip me off 9.04$ on 2 envelopes. Humans go to usps and do your own postage cheaper and honest, not like the green st location in urbana illinois

Actually ready the address. Mail carrier delivered our package to the wrong parcel, no problem…read morethings happen. The worker inside admitted to the mishandling and said she still had 2 trucks out and would have them swing back around to fix it. Waited and waited but 24 hours later still no package. Cant get a refund on the package because it states delivered. Wouldn't be here complaining but this isn't the first time, nor the second. Would rate Zero stars if possible.

USPS service used to be excellent, but lately it is very lacking. Only a newspaper Saturday…read moremissing 7 pieces of mail, little mail yesterday and nothing today.

If I could give less than 1 star, I would. My son has been in this apartment on campus for months…read more They've delivered boxes, bills and junk mail, but after two weeks they send back a letter saying the unit is vacant. Really? A bunch of morons. This happened last semester too. How do you deliver some, but not all of the mail????

I have been here many, many times and it is always a pleasant experience. Forget about all the post…read moreoffice stereotypes-- the women at Altgeld are wonderful. Tammy, especially. I really have to mention her because she is one of the most beautiful people I have ever had the pleasure of interacting with. There is something about her that is so soothing. I'm almost sure it's her voice. She is not needlessly bubbly-- just genuinely a good soul. She is so kind, knowledgeable, and endlessly patient with students (sending snail mail is this campus' most arcane field). I have never once detected a note of irritation in her voice. She answers any all questions clearly. And she makes sure that the office is running without chaos. I'm contemplating sending needless mail because she always brightens my day. I always wonder about her friends and family because they are some lucky folk to have her in their lives. Definitely go here over the post office on Green. That one's nice too, but this in a different league.

There was only one person working with a long line. She waited until I had been there for a few…read moreminutes and said I couldn't be in there with my bicycle. I had not seen a bike rack and can't afford to have my bike stolen, that's why I kept it with me. I asked her if there was a place to secure my bike, she said no. There was zero issue with me having my bike, it wasn't dirtying the floor or hitting anything or anyone, it's also pretty small. I was denied services for having a bike which seems pretty ridiculous when there's no place to secure it outside. Feels classist. Based on the reviews you guys can't afford to turn away customers, especially over someone's perceived class status.

Mail Person could not fit light package in the mailbox so he left it on the ground instead walking…read moreit to the front porch as most people do. Fortunately it did not rain or the winds were not high enough to carry it down the street. This is so lazy and inconsiderate.

Passport service** took off a bit of work to go to scheduled passport appt. Jon left the building…read moreright before our appt . 2 more appts walked in while we were there. Leigh ( clerk) did not know where / why he left. Didn't seem too interested in finding out. She called him to which no eta was given. Jon showed up an hr after scheduled appt to assist us. We had called savoy to go there and were informed the office on Mattis is basically unreliable for this service. 2 of us missed worked time thanks to Jon being careless bout our time and our scheduled appt .

This USPS location stays open latest in the Champaign-Urbana area. Mail gets picked up for sorting…read moreas late as 7:00pm here. All mail from a hundred miles around gets sent here for sorting. Mail a letter from your address in Urbana to your neighbor down the street...your letter comes here first for sorting. This location is also the only one in the area with a self-serve shipping kiosk, which can do the work of about four USPS employees.

Great service. Easy on and out. Great hours too. Can't say enough good things about them.read more

I get nervous walking into post offices these days…read more Post office customer service in the Chicagoland area left a lot to be desired while living there for 4 years. So, so slow. There must be something in their union agreement about only being allowed to help 6 customers an hour. No urgency whatsoever. Today, I ventured to the post office in Savoy. Despite living in Champaign this location is closest to our new home. Walked in and there were only a couple of people in line. No biggy, as this gave me time to look at their greeting cards. They were helped as quickly as possible. Yay! I was just there to check-in a package that I already had postage on, so my transaction was easy peasy. Will most definitely be back; maybe just for greeting cards. They had a lot of fun ones.

The crew here are extremely helpful in printing, packaging, and posting things off. It is somewhat…read moreof a small store which causes the place to get crowded real quick with a constant flow of customers but I like how the employees keep everything going. They work diligently and quickly. They also have free wifi :)

Very fast in and out service always helpful with Amazon returns and really friendly people.read more

This is my primary shipping location. Diane is the best!…read moreFast, friendly, great customer service! The rest of the staff is great too! I have read through other reviews and I have never had bad service here.

Another failed attempt at this ups store. I shipped a box with the exact same dimensions and weight…read moreand paid $29 one time then the rude lady that works here and hates her life quotes me $100 then I brought it back and they quoted me $90...FOR THE EXACT SAME BOX. It was a return item and when shipped to me it was noted at 10lbs then when she weighed it she said it was 13. IT WAS THE SAME ITEM AND BOX. These employees are crooked and the lady needs to be fired. Never stepping in here again. Went to usps and it was $32 to ship....save yourself a trip and do not give these people business.