I got my passport here. The lady helping us was very friendly, funny and helpful. Great experienceread more

counter person likes to charge more than it cost. you can…read moretest it, mail a 6x9 brown mailing envelope that is bendable and less than 1.4 inch, from Urbana to Pittsboro In should be 1.22$ not 5.74$, I even ask for first class mail and the cheapest and he told me the 5.74$ is the cheapest, even said it could go media mail which this item can and he still said 5.74$ that is a lie and rip me off 9.04$ on 2 envelopes. Humans go to usps and do your own postage cheaper and honest, not like the green st location in urbana illinois

If I could give less than 1 star, I would. My son has been in this apartment on campus for months…read more They've delivered boxes, bills and junk mail, but after two weeks they send back a letter saying the unit is vacant. Really? A bunch of morons. This happened last semester too. How do you deliver some, but not all of the mail????

The Champaign post office Distribution Center is ABSOLUTELY THE WORST on miss-sending packages to…read morethe wrong postal districts!!! I mean it...not once, not twice, not even three times have they messed up....this makes over 5 times for me! I called the post office in MOMENCE, IL to see if my package was there, and sure enough....my package is sitting there. What's amazing, the nice postal worker in Momence told me this is a daily thing with miss-sent packages from Champaign Il post office being sent to them. One time Champaign told me they were understaffed...POOR EXCUSE! DO YOUR JOB, AND DO IT CORRECTLY! It's not that hard, and doesn't take a genius to figure it out. You get paid a very decent wage.....Do your job correctly, earn your wage!

I have been here many, many times and it is always a pleasant experience. Forget about all the post…read moreoffice stereotypes-- the women at Altgeld are wonderful. Tammy, especially. I really have to mention her because she is one of the most beautiful people I have ever had the pleasure of interacting with. There is something about her that is so soothing. I'm almost sure it's her voice. She is not needlessly bubbly-- just genuinely a good soul. She is so kind, knowledgeable, and endlessly patient with students (sending snail mail is this campus' most arcane field). I have never once detected a note of irritation in her voice. She answers any all questions clearly. And she makes sure that the office is running without chaos. I'm contemplating sending needless mail because she always brightens my day. I always wonder about her friends and family because they are some lucky folk to have her in their lives. Definitely go here over the post office on Green. That one's nice too, but this in a different league.

This is by far the best mail service ever. Always as reliable as we hope even in terrible weather…read moreconditions. The staff in the offices are super helpful. Even short staffed they do their best with a smile. Thank you Champaign, IL post office.

ANOTHER package has been sent off to another state, when it should have arrived at our house! This…read morehas to be the most frustrating postal distribution center EVER! I would give a negative zero if I could!! with this amount of negative reviews, why isn't anything being done about this?

Passport service** took off a bit of work to go to scheduled passport appt. Jon left the building…read moreright before our appt . 2 more appts walked in while we were there. Leigh ( clerk) did not know where / why he left. Didn't seem too interested in finding out. She called him to which no eta was given. Jon showed up an hr after scheduled appt to assist us. We had called savoy to go there and were informed the office on Mattis is basically unreliable for this service. 2 of us missed worked time thanks to Jon being careless bout our time and our scheduled appt .

This USPS location stays open latest in the Champaign-Urbana area. Mail gets picked up for sorting…read moreas late as 7:00pm here. All mail from a hundred miles around gets sent here for sorting. Mail a letter from your address in Urbana to your neighbor down the street...your letter comes here first for sorting. This location is also the only one in the area with a self-serve shipping kiosk, which can do the work of about four USPS employees.

I get nervous walking into post offices these days…read more Post office customer service in the Chicagoland area left a lot to be desired while living there for 4 years. So, so slow. There must be something in their union agreement about only being allowed to help 6 customers an hour. No urgency whatsoever. Today, I ventured to the post office in Savoy. Despite living in Champaign this location is closest to our new home. Walked in and there were only a couple of people in line. No biggy, as this gave me time to look at their greeting cards. They were helped as quickly as possible. Yay! I was just there to check-in a package that I already had postage on, so my transaction was easy peasy. Will most definitely be back; maybe just for greeting cards. They had a lot of fun ones.

Clean and newer post office. Pretty quiet for the most part, post master general is a great guy,…read morethe staff is wonderful, Betty is one of my favorites, such a very sweet and kind woman, really appreciate she remembers my spouse and myself when we come in. Went in to apply for a passport, no wait, especially if you get there at 9:30 am when they start doing passports. The woman told me they do get several people a day applying. The process did not take long, as long as you fill out the application in black ink only at home. Married folks who changed your last name, don't forget to bring your marriage certificate as well as your birth certificate, folks without name change, just birth certificate. As long as you have all the necessary documents, you won't be there very long. They take your photo also. Which was great, especially since they know what is acceptable and not for the photo versus going to cvs and it being to shiny or something. Love this post office, they have the friendliest staff.

The crew here are extremely helpful in printing, packaging, and posting things off. It is somewhat…read moreof a small store which causes the place to get crowded real quick with a constant flow of customers but I like how the employees keep everything going. They work diligently and quickly. They also have free wifi :)

Very fast in and out service always helpful with Amazon returns and really friendly people.read more

The staff here is always helpful and polite! Never have had…read morea problem of any kind. They (and Amazon) make returns a positive experience!

Obviously negative reviews do not get looked at by the management of the UPS store. I have nothing…read morebut terrible service every time I go in there. Even if you call to talk to someone the people answering the phones are rude. I would not suggest using this UPS store for anyone or for anything.