After waiting all day for my package to be delivered I get a notice that the mail carrier claims he…read morecouldn't get to my residence. That is untrue. There was no reason to not deliver my package. I took the day off to be able to retrieve my package because I'm afraid of Porch Pirates taking off with it. I'm angry!! That is untrue. So now I have to wait for it again tomorrow I'm angry and I'm gonna make sure to contact the manager in charge of the Post Office at Southern Hills. You can't lie about mail delivery like that. What is really going on?

I like this location versus the main PO. My reason starts with travel time. Closer to me than a…read moretrip all the way into town. Secondly, free parking! The area for self service is much larger and well lighted. Everything you need is right there in self service, except the package they are holding. Lines are....lines. They move fast, I think more folks work the counter at this location than downtown. Always clean, and safely illuminated 24/7. Open all the time.

I agree with the previous comment . Nicest post office man…read moreI've ever met. Kind and great attitude- he needs to train the rest of the post office workers in the entire country. Promote this man to president of USPS.

There's no self service here, but the guy that works the desk is a gem. He's helpful, kind, funny,…read moreloves his job and people. I'm glad we stopped at this post office. Folks like him make me miss living in a small town.

8/17/2026 this post office is one if the most professional and friendliest PO's we've used. We…read morehave lived in Kansas City, MO, Southern California twice, Northern California, Woodbury Connecticut, Miami Beach Florida, Keego Harbor Michigan and now San Angelo TX and this PO ranks at the top. Super friendly staff, knowledgeable, answers our questions and gives us extra tips for our eBay mailings and our numerous HOA mailings. Some of these negative reviews probably should think about mail is handled by numerous people across the state and county so their lost/non delivered issues may be out of San Angelo's hands. Also, there are porch pirates and just plain ole mail theft looking for checks and prescriptions. We have NEVER had a bad experience at the Harris street location. We are 6 months into our relocation to San Angelo and nothing but perfection from this PO, DMV, City and County Government offices. Now with that being said, some of our dining out experiences haven't been all that great.

They never answer the phone, I've called on different days and numerous times a day and no answer,…read moreall I want is a simple answer from a simple question and this has been going on since before COVID, they have no excuses.

It's just like any other post office, I suppose. I typically just come in to check my PO Box, but…read moreon occasion, I need to actually mail something out. Like any other post office, they are understaffed, which causes delays, but the staff is helpful enough and they have positive attitudes. I mean if you need to mail something, by all means, but expect some delay depending on what time of day you stop by. I've come in around 3:30pm on a weekday and it was virtually empty, but I've also come in between 10am and 1pm on weekdays and the line is out the door. Just depends! Good luck! Maybe bring snacks :)

I don't even want to give one star. I have been waiting for a package since DEC 23rd. I understand…read moreCOVID related issues. Today is Saturday January 9th and it says there was a delivery attempt at 9:02 AM. I have been home and have not heard any knock on the door or anything. The tracking says a notice was left, I looked everywhere. On my door, in my mailbox and there was NOTHING. Extremely disappointing and I would appreciate if there was actually an attempt made & a notice left in my mailbox.

This place really is awful. Unhelpful rude employee. Tried to mail some packages and was sent to…read moreback of line cause I didn't have boxes addressed properly. A simple misunderstanding that could have taken minutes to fix. Was told to read the signs next time. Awful customer service.

I had to put a sign on my side door to tell your drivers to not deliver my packages to it. They…read moredon't even bother hiding my crap when they do put it on the front porch. Do better :)

I recently had to return two package. The employee that helped me there informed me that she…read more"couldn't do my job for me" when I asked her a question about the email on returning the package instructions. I guess I am crazy but I thought that was her job to assist returning of the package. Next time I will go to Pack N Mail. They have always been friendly and helpful.

No wait time with knowledgeable and professional clerks. I just wish that they were open longer…read moreafter hours around the weekend.

It's the post office. Long line, long wait. What did you expect?read more

Terrible, terrible post office I have ever been to. The employees are old and rude. Although this…read morehas nothing to do with the post office workers, the carriers have misplaced my expensive packages and delivered to wrong addresses!! TWICE since I've moved here 8 months ago!! If it weren't for the kind Abilene citizens that actually live a couple of blocks from my house that resent my mail to my address, I would have NEVER gotten them! Thanks for nothing!!!