This was a brief visit to get a dozen post card stamps, stick them on my cards and then drop them…read morein the mailbox. The clerk who helped me was pleasant. The interior was tidy and the counter with packing materials was stocked. There is a lane of mailboxes so that you don't have to get out of your car. That's always a win. [Review 18821 overall - 356 in Tennessee - 2344 of 2022.]

They don't answer the phone, everrrrr, i couldnt drive over there to speak to anyone but have…read moremultiple missing packages. They are not delivering them to the correct address. i have multiple service requests open and they are not getting in contact with me. I am very disappointed and frustrate.

This review is for Jeff, who works in the passport office. Last holiday season, he went above and…read morebeyond in customer service, helping me to get my passport. I had it within a month or two after his help. This was my second try. My first attempt at getting a passport it took a whole year only to have my documents returned to me and no passport, after jumping through tons of hoops that just aren't feasible to me. I am a former foster youth and my birth parents didn't get my birth certificate for a year after my birth. They also neglected getting any medical records and had me at home not in a hospital. I'm an American citizen, born in Georgia, never have left the country, and I was being denied my rights as a citizen. Jeff helped to give me the proper affidavit forms and even explained to me some other documents I can get that help, and explained how the rules are written that it may be possible to get a Census, or even an affidavit from a younger sibling if my birth parents were non-cooperative. He walked me through the process and it was very helpful. Thank you!

Absolute joke. I never review places but this office held my package (expiring goods) for nearly 2…read moreweeks before delivering it to me (I live like 15 mins away.

Nice fast service ! Right down the street ! Cool art on the side of the post office ! Very reliable…read more!

I've had multiple packages "lost" through this post office within the last 2 years. The absolute…read moreworst and most shocking instance of all however happened this week when I opened up my mailbox (that requires a key) and my package was ripped open and the contents were stolen. I filed a claim and called the local branch about 100xs. You'll rarely get ANYONE to answer. Someone finally called me back in regards to my claim and I guess had my claim mixed up with someone else's and were shocked and told me they would review the cameras regarding my stolen contents and get back to me. Naturally they never called back. Finally got someone on the phone the next day and got put on hold for 20+ minutes until they closed. Horrible horrible service. Cannot believe my 100$ leggings were just stolen right out of my package. Awful.

Dude with locs rude and non helpful! You're a postal worker it should be tape and packing tools…read moreavailable ugh

updated review: as of 2025 overwhelming friendly desk…read moreclerks, great advice and speedy processing!

This particular post office has the absolute SLOWEST and WORST residential mail delivery. Here it…read moreis nearly 5:30 PM and THE MAIL STILL HAS NOT BEEN DELIVERED.

I have always had such great experiences with this local office. The staff is friendly and try…read moretheir best to accommodate their customers. I recently missed a signature needed package, and a wonderful staff member offered to get my package to me that day after a call to get info on the package! I feel we are very fortunate to have such a wonderful office with conscientious staff.

Staff was kind and there was plenty of parking spot. The place looks clean and has shipping…read moresupplies available for purchase.

This post office is the worst to deal with. The employees are so rude. I called to find out a…read morereason why they stopped delivering my mail. The lady would not give her name and told me our house was vacant. Which is not true and she would not listen. I spoke to someone claiming to be the manager, Vincent who was rude as well and hung up on me. They were in the wrong and he refused to admit it. I'm not sure why the post office would hire such incompetent employees. This is not acceptable.

I went in to pay for a lock change for my mailbox. I am a landlord and my last tenant took both…read morekeys. They refused to allow me to pay for the locks to be changed to the mailbox to my own place.

went to get a letter I had to sign for YESTERDAY , was told it was out for delivery, never came…read more went to get it today.... line of people waiting.... Ringing the bell, no one came. they were too busy in the back. People waiting and ringing the bell for 45+ minutes?? That's not right! The counter people should be at the counter! People come on their way to work, on a break, etc and can't get help? When someone comes they state to just leave packages on the counter? Excuse me? Cant get a letter because they're busy. No one answers the phone and the 800 number is useless! If you can't do your job, don't open the door to help people!

They are the worst post office that I have ever dealt with! My package from Amazon was reported as…read moredelivered but is either missing or stolen or never delivered! "what else you got"??? REALLY! Try using correct grammar!

The people at The United States Post Office Cleveland , TN are dedicated to getting packages and…read moremail to every customer every day! I had the opportunity to actually observe them processing and delivering. The general public has no idea what those folks deal with every single day in order to provide excellent service to everyone. In sweltering heat, freezing cold and torrential downpours they still come through. They all do their best to see that every customer gets the mail and packages to the addresses where they are supposed to go. With the high volume of pieces they process and deliver a few late deliveries would be the norm for any business. Try a little kindness folks... Try walking in their shoes a time or two. They make every effort to get everyone their mail and packages in a timely manner.