Everyone there knows their job and is very helpful and friendly. I'm glad the building was…read morerepaired.--Kathy M.

Took over an hour for something that should've taken 5 minutes. The people working there do their…read morebest to not work. Its bizarre

Went back there today walked in and instantly left. There's no line anymore. It has devolved into…read morepeople just crowding around the kiosks. The staff don't do anything at all. They just silently sit there and give you fucking attitude.

10 years later and nothing has changed. Long lines with only one person working and in this case,…read moreshe was handling regular customers and passport appointments too.

Today's employee 12/7/24 was workin solo. She did such an amazing job. Worked real hard with my…read morerequest. Best employee service ever at a post office. I would recommend this place and her for quality service

My husband took mail in just to mail and Dee was very polite and helpful. There was a line of…read morepeople which moved right along and she told my husband what he could do to skip the line if he came in again just to mail the bills.

3 stars because the postal worker was pleasant, otherwise, zero stars. The policy is; even if there…read moreare no other customers present, this post office will not hand stamp envelopes. They will put them in a box with a note on top in hopes the next place they go will hand stamp them. Not a good policy when you know your invitations will be destroyed if they go through a machine.

The staff is friendly and always happy to help! Great location in downtown Winnetka, I hope they…read moredon't move.

I have been a frequent visitor to the UPS Evanston store on Sherman, bringing back Amazon returns,…read moreshipping items to loved ones, and sending out Priority Mail envelopes. Each time I have found the people behind the counter to be courteous and kind....despite the chaos of customers sometimes forming a conga line in the store. One of the gentlemen was very helpful when I discovered I had brought my husband's CPAP machine to the wrong delivery service for a return and assisted me in repacking it.

The people at this UPS location are incredibly helpful and very professional. I ship at least one…read morepackage a month from this store, and am always impressed with how quickly I'm in and out. They have also helped me track down lost receipts on multiple occasions. They're awesome!

Customer service has gotten worse over the years. Same grumpy folks at counter offering limited…read moreeffort. Maybe try smiling..

If I could give this post office zero stars, I would! I ordered some items that were shipped out…read morefrom this post office that are certainly lost or stolen! I had to ask for a refund from the seller because I never received my items. Someone needs to investigate this post office!

Recently, I had to drop off a returned package at the USPS in Northbrook.  There was only one staff…read moremember behind the counter, a tall and thin middle-age black woman, whom I have encountered numerous times in the recent years.  As soon as I walked up and put the package on the counter, without any greetings to me, this woman pointed to a tablet in between her and me, and said "do the survey" in a tone that was like ordering me.  There were 3 emojis in the tablets, a smiley face, a neutral face, and an unhappy one.  I was unprepared, in a hurry, and didn't have time to think or ask, and just hit the smiley face.  She then scanned my package, gave me a receipt and said "here you go".  I said "thanks", and she said "you are welcome", and that was it.  What kind of survey was that?  How could they expect the customer to do a survey before any service was done?  What's the purpose of doing such a survey?  And doing the survey right in front of the staff member was just awkward!  It rendered the survey meaningless. This USPS used to be fully staffed back in the day.  There were a couple of friendly staff members whom I truly miss.

I have seen the Northbrook USPS main office on Dundee in its heyday having four agents/postal…read moreworkers staffing the counter, and I still have fond memory of one postal worker whose looks and mannerism were exactly like Mr. Rogers. I believe he has retired a couple of years ago. With the USPS's on-going cost-cutting effort, nowadays the counter is just staffed with one member most of the time (by different people), and you may see two on some lucky days. This has led to longer waiting time, and the service level varies quite a bit, depending on whom you are dealing with. One of the staff members there has the practice of asking customers to rate her service in front of her (using a "smiley face machine"), sometimes even before the transaction begins. This would create pressure for customers to give her good ratings, and this should not be the way the survey is done. To be fair, the rating machine should be placed away from the staff, near the front door exit. Fortunately, with the advance of technology, people can accomplish a lot of the mailing services online. My wife recently needed to mail a couple of CDs, and we have found a cheaper way of mailing packages. On the USPS website, you can use "Click-N-Ship" to print mailing labels and pay for the shipment. The shipping fee for one CD (4 oz) using this method is $4.50. However, if we had taken it to the post office without the prepaid label and did it with an agent at the counter, it would have been $7.20 for the same size and weight. We could either arrange for a pickup from home, or drop off the packages at the post office. Just for the peace of mind, my wife preferred to have the packages dropped off so she could ask a staff member to scan the packages. Actually, you can just leave the packages in one of those mail bins/boxes without having a staff member scanning them, because there are tracking numbers on the prepaid mailing labels. We are glad that we could save some shipping fees by using the "Click-N-Ship" online.

I always get nice people at the desk and it's never a long line. I do everything at odd hours so…read moremaybe that's the reason. I have no complaints, only thanks to the workers.

The PO gets a bad rap and rightly so. The busiest times are when there is one window open. When one…read morewindow closes...it's time for a break. And when a new clerk has to take a long swig from the water bottle before helping a customer, it can be infuriating. There was a young clerk patiently helping a family with passports, and disseminating useful information, but I didn't get that person, I got the water bottle drinker...who told me they were out of forms and to go to another location. Which I did. In the next town. And they had told me the wrong info.

I have been to the Postal Plus in Skokie and the best antique store I have been to. The owner is…read morehonest and shows you how much your antiques are worth and how much profit he is making .. amazing stuff too two thumbs up...

I am a huge fan of Postal Plus, as the staff here are super friendly and professional and offers…read moreall these great services as a one-stop-shop! They offer passport photo services, lamination, color copying, fax services, shredding of sensitive documents, notarizing services, great packing skills, as well as office supplies for sale. They also have private mailbox rental options, and those who are Ebay buffs/fanatics, they can help you sell your items. They have a small lot to park your car, but just be cautious in getting out onto Skokie Blvd. If you are in need of shipping items via DHL, FedEx, or the USPS, you can do that all here at the Postal Plus. Their rates are fair and comparable, and you get the comfort and the security in knowing that your shipped items will be safe and delivered. :D +one-stop-shop for all mailing needs :D +friendly and professional staff :D +small lot for free parking