My wonderful family and I went to the post office the other day and we had so many…read moreissues/questions... it'd be a novel if I listed them here. Thankfully, John (great, strong, masculine name) was able to answer all of them professionally and courteously. I don't want to fail to mention I obviously love my wife, but MAN that guy smells good! My college aged daughter also remarked on how handsome & charming he was. 10/10 experience I highly recommend everyone go see him for your postal needs as long as it's not between the hours of 4-4:30 PM! -John #2

If I could give zero stars, I would…read more I just spent over an hour at this post office dealing with staff who either don't understand their own rules or simply refuse to do their jobs. I brought in a completely normal item--hand warmers--and literally had to walk them through their own USPS Publication 52, explaining why the item is mailable instead of just being told "no." This was for a package going to a deployed soldier in Europe, which made the whole situation even more frustrating. What should have been a quick, routine visit turned into a complete waste of time. No effort, no accountability, just excuses. If you value your time and sanity, avoid this location.

Great location. Quick service and such a nice staff. I drive from Cove, just to go here. It's a…read morenice little drive plus I enjoy the tiny little town.

Our regular mail carrier is fantastic, however the weekend carrier/help is a joke (smoking, on the…read morephone, getting upset when asked any question). They stuff our post box with everyones flyers, junk mail and other homeowners mail. I visit the hospital regularly and when they do this when I'm away it makes receiving my normal post impossible; I am forced to retrieve it at the main office if it's still on hand and not resent to sender. We have spoken to several branch/office personnel and the postal chief of this branch to no avail... Other then that the main office is nice and the clerks are helpful.

Sarah, our postal carrier is the best ever. If it's a large and heavy package, she put them where…read morethey should be. We NEED my people like her! Thanks your friend in T. I.

Its small, but the people working in it are nice a d helpful. Has outgoing letter drive up bins…read morelocated in parking lot for anyone who doesn't want to go inside.

Always pleasant, friendly service! Wish their Saturday hours were a bit longer - sometimes…read moredifficult to catch them open.

This is a nice, friendly & helpful post office. Staff is professional & courteous. Plenty of…read moreparking.

Had to wait a while to send a package to Nevada and Idaho. This a far away post office from my…read morehome because the one at my home has for some reason was unable to accept cards. Drove to the next post office and this was it. It has a retail section with greeting cards and decorative boxes and other shipping supplies. It's Also a big place too.

I either have bad luck when I come in or this place is always packed. Only one worker working at…read moreall times. Self service kiosk doesn't work properly. If you think you're just going to run in and mail a package and leave you are mistaken.

Amazing customer service. The guy at the window is fast with handling the mail. Very very high speedread more

Here during lunch. Line out the door and ONE person working the front. Absolutely ridiculous.read more

If I could give less than 1 star I would. Start by saying the manager is very less than…read moreprofessional and that's putting it nicely. Upon dropping a package off one day, Kenneth the manager said that he would adhere the shipping label and package up the very large box I brought in to ship. (Aprox 24x16) I trusted he would do it. Until about 3 days later I get a message from the recipient that instead of a large box containing his item he recieved a very small bag that contained something different. I immediately contacted the store. Gave them the tracking number we recieved and showed them the picture of the delivery UPS sent us as delivery confirmation of the small bag On his porch. I also showed them the picture that was sent to me from the recipient. The manager became very defensive! He said there was NO WAY he put our shipping label on the wrong package! He was very mad we accused him. * but think about it. How else would our correct shipping label go to the correct address but be the wrong package? I kept in contact with him to try and find our missing package. He stated he could get a copy of the camera tapes from inside the UPS store to find out exactly what happened with the label and package. I checked in almost daily to see about viewing the tape. The manager kept claiming that he was just waiting on the owner to send it over to him. But then 15 days after I shipped out the item he stated that he could have shown us the video on his phone but it is erased automatically after two weeks. Conveniently he told me in two weeks and one day. So the video feed had been erased from his phone. But he said the owner still had it and he was still trying to get him to send it. I checked back again and again. But still Kenneth stated that he hadn't heard from the owner. He said he was going to be at the store one day to meet with us (my wife and I). But he never showed. The employees gave us the owners name and email (ANUJ AMIN niruma.inc@gmail.com) We have emailed twice with no response. We finally found Kenneth the managers personal # (254-278-0201) because we found out he is also a realtor for AllCityRealstate. So I called him there. The next time I talked with him he stated that we already filed a complaint about him so he wasn't talking to us anymore. As a matter a fact on the phone he just kept saying "I'm not talking to you, I'm not talking to you, I'm not talking to you" and finally hung up. UPS states that the claim is closed because we got the managers # and we denied a replacement of our item. WE NEVER DENIED A REPLACEMENT OF OUR ITEM! From day one all we have wanted was an investigation done to find our item. Almost on a daily basis for almost a month thus far. The manager there denies any wrong doing. And is extremely rude! Watch out if he offers to tape your package for you! Or handle it for you at all!! He is very unprofessional to say the least. The employees there are actually very nice. But most just roll their eyes when you say his name. Because of all his lies we can not file a claim at all with UPS. Or recipient has lost out on his package and we have lost out on our item and our money.

I want to say Thank you to Summer who is the manager at this store. Summer is an amazing person…read more She is very knowledgeable, helpful & goes above and beyond to provide a great customer experience. She really helped me out in a pinch today and I am truly grateful. Mrs. Daugherty

This is the closest to my parents house. I help out parents to get some of their needs to purchase…read morestamps, send a package or get shipping supplies. It's a typical post office that has everything you need. Like many post office locations, it's sometimes moving quickly at the line and at times it takes forever. It's the typical hit and miss. Place is clean and organized.

For just moved here the staff was very nice and understood me and knew what I needed help with so…read moreKeep up the good job,