It is nice of Fort Lee to have a post office right next to the small PX. I was in AIT and needed to…read moremail home some clothes that I never used. And so for my last three weekends at Fort Lee, I paid separate visits to this post office to package my clothing home and ship it to Washington. On all three occasions, the result was success, although I did pay more than I would have liked to. This place is fairly small and seemingly always busy, yet the line appears to move at a rapid pace even without only two or so people staffed at the counter. There is a table in the back where you can set your box down as you assemble it. If you're lucky, maybe somebody before you has already purchased tape and left it on the table for you to use for free. Otherwise, you'd have to pay the $3.99 or whatever it is to buy a roll of tape that you'll probably only ever use once. Reo is a nice guy who works there; he says he's a former Marine and he asks customers the question "What's the difference between Army tanks and Marine tanks?" The answer is "Army tanks have backup lights," and it supposedly means that the Army tanks are retreating. I don't get it, but he's a cool dude who taught me that ballpoint pens are great for tearing apart tape. He also told me weird things like making the return address some location close to the shipping address so that it at least has a backup location to go to in case the package is shipped back and I'm already gone from Fort Lee. Overall, it's just your average post office on a military installation.

The employees here are always incredibly friendly and helpful but if you need to mail or pick up a…read morepackage on a Saturday, get here early because they don't stay open until 1:00pm as their hours clearly state. They close whenever apparently. When I showed up three other people came to mail items and the doors were locked, lights out at 12:20. Why not just change the posted hours?

Great customer service, and moved that line like flood was coming - quick and safe. I love it other…read morepost office need to to take lessons. Plus they only had two teller - they make the banks look bad.

Employees at this location are friendly and competent. Hardly ever a long line but when there is,…read morethey move the customers in and out quickly.

During our visit to the post office today, we observed an interaction that raised some serious…read moreconcerns. Andy, a staff member, was yelling, discourteous, and unprofessional towards a customer. Unbeknownst to him, a USPS mediator was in line behind the lady and intervened without de-escalation in Andy's rude behavior. It is disheartening to witness anyone being treated poorly. I want to express my appreciation for the other patrons in the post office who voiced their support for the woman and her young daughters. Andy's behavior was unacceptable. I gave the full video of the interaction to the lady who was being criticized. Post Office: Address: 6400 Iron Bridge Road, North Chesterfield, VA 23234

Chester post office . Well I think they are trying to improve. I have been in and been treated…read morepoorly by the clerk (a man) and then I've been in and had great customer service. This time it was 9:00 am and no one was in line ... wow that's a first. The clerk was friendly and welcoming. I complimented her on how well stocked the front was. Neat and organized. She expressed how she does this every morning she works. All your postal needs were there. Different size packing boxes and envelopes, cards, priority mail flat rate boxes and envelopes. A variety of stamps for all of us who still Send Mail. Yes I grabbed some. I was a happy customer when I left. Thank you Chester Post Office for all your hard work at delivering our mail.

I had to mail something with tracking but was unsure how to do that at the lowest cost possible…read more The woman working the counter was just so nice. She explained what I needed to do and got me squared away. In fact, she was incredibly nice to everyone and appeared to just like helping people. I dreaded having to mail the package out but she made it a pleasant experience.

This post office is the worst I have ever seen first they skip days on mail then Lord be hold you…read morehave a package to be delivered to you when they put the mail in the box they don't give you the package in plus the workers are lieing for one another I hope to God someone better than this s will run the post office better or they need to close it down this is ridiculous how stupid people can really be believe me I think the person who brought my mail is trying to keep my package for there self

I love how this post office actually stays open the full duration of their listed hours. They're…read morealways informative and helpful with services. There's never a long line or wait.

Great post office. Really good service. Convenient area and…read moreeasy to get in and out. Would recommend.

4/22/26 @ 3:25 pm: It's unfortunate that I have to change my review. I stopped by to get a receipt…read morefor a package I was mailing. When I got inside, there was one person in front of me at the desk. There was one person working the desk while all the others were in the back watching inappropriate videos out loud, cursing, and laughing at the videos. After 20 minutes of waiting, the line was wrapped out the door. The first lady was trying to reopen a closed P.O. Box that belonged to someone else (Steve who lives in WV). Another lady was called to the front to take over & the customer asked if she could come back tomorrow with Steve on FaceTime to show his ID & mortgage to have his P.O. Box reopened. The post office lady said, "we aren't supposed to do that", but she didn't specifically say she wouldn't do that. She let that customer leave thinking she could do that the next day without being 100% clear that she couldn't. When I got my turn, I had a horrible attitude. I just wanted my receipt so that I could leave. I got it and left with the line even longer. This office is horribly unprofessional & I see why their rating is so low. I plan to complain to USPS directly with the information about that P.O. Box issue because it is unethical & no one else is able to open/reopen a P.O. Box via FaceTime. So, don't pick and choose to do so when it's convenient. These people need customer service and ethics training ASAP!

I wish that I could submit no star or negative stars. Once again the Hopewell, VA post office…read morecontinues to amaze me with their inability of good customer service and the untimely mail deliveries. Today's driver delivered the mail and not the package to our address. Instead the driver discovered the mistake and sped down our road like his truck was on fire. My complaint deals with the driver's rate of speed in a residential neighborhood while children are outside playing and riding bikes. It is an unsafe and disrespectful act.

Very friendly and helpful staff. Line moved very quickly. Location is goon. Plenty of parking.read more

Put an intercept on a package and they ignored it so my mother's scammer won and my mom now is left…read morewithout money fight her cancer without hope