I find it hard to believe that you have employees who can't even deliver mail to the right address…read more My husband had something coming in the mail unfortunately it got delivered to the wrong address and was never located and it's been almost 2 weeks and no one seems to care. When you work at a company like this you are supposed to deliver mail etc to the right address. How come people can't pay attention to what they're doing while working? It's not that hard to do so. But I know you all don't care as long as you all get paid. Hire people who can do the job right.

They refuse to deliver my mail because I live on a gated road, they have an opener to access the…read moregate, they don't have to exit the vehicle nor do they have to turn around to leave because it has an exit gate with automatic opener. Not to mention the mailbox is where it is because of disability. Can't make this stuff up.

Handed package directly to office but they have seemed to lose it and now have to file a claim 30…read moredays later.

Don't go here if you're in a hurry. It's a small community and there's too much chit chat between…read moreclerks and customers.

There was a brilliant male employee here who recently got promoted to another branch, but I didn't…read morefind him offensive at all like the other review. In fact, I thought he was a breath of fresh air & I miss him terribly! He was like a stand-up comedian, he added so much life & spirit to this little gem of a place, and he knew all the older regulars by name and they adored him as well. And yes the mail does run a little late in my apt complex too, but both mail carriers went ABOVE & BEYOND the past year to get my mail to me in spite of a hiccup with my forwarding order from Charlotte. I love the extremely personalized service from each & every employee here, and am grateful to live in the area served by this staff.

I made an appt online to get my passport. Super easy! I…read morearrived and was greeted by a WONDERFUL associate. She was fantastic from start to finish. I had previously gotten a picture at UPS and the background was not white per protocol and she explained their error and she took a new picture! I cannot tell you how easy she made this process and I appreciate her so very much! (6/11/26)!!

i come here a handful of times and everytime i go the ladies working are even nicer and kind. they…read morehelp me mail things out correctly and are so helpful!

My mail is supposed to be forwarded from my address in Mooresville 28117 to a temporary address out…read moreof state, it is still being delivered to 28117.

Judas Road, here in Mooresville has been deemed a training route, this being said my mom's mailbox…read moreis at the back of her house due to her eyesight. There has been mail to be mailed sitting in the mailbox since Tuesday. This is nonsense and I shouldn't have to call period. When I do, delivery is good for 2 days then right back the way it has been. It is not only me, it's my neighbors too. We never have the same drive but for a few days. However, our mail is not being delivered when it is supposed to be. When it is delivered it is a whole bunch of mail. Calling the Postmaster is useless.

I made an appointment online for the passport services here for my boyfriend and I since many (if…read morenot all) of the Post Offices in the Triangle were totally booked for 30 days out. We were already in Greensboro for the weekend so driving to downtown High Point wasn't too far out of the way. We just needed an appointment ASAP for an upcoming trip out of the country! The confirmation email I received after scheduling our appointment online asked for us to arrive 10 minutes early, and I can see why because at 2:30 PM they were really busy! This post office has a sign up on the wall asking for a limit of 4 people to be inside at a time, which people were clearly not following, but there was no one in the separate room for the passports, so it was fine for us... At least everyone was wearing a mask! The woman helping us get our applications in order was very friendly, helpful, and made great small talk while we were there. My appointment for 2 adults was scheduled from 2:30 - 3:00 but we got everything taken care of, including photo (and a retake or two), and were out of there within 15 minutes! I was pretty impressed. On our way out, we did encounter someone asking us for a dollar, which is always a little uncomfortable, but other than that, the passport service here was 5 stars from me.

Kind, helpful , knowledgeable, professional staff. There is an abundance of parking…read more Always a pleasant experience.

Quick stop into this post office to get some stamps for post cards and then pop them into the slot…read morefor mailing. The line was short and moved quickly, the clerk was efficient and had the stamps in his drawer and then he provided the right change. A-OK. [Review 12632 overall, 2424 of 2019.]

I'm not sure why this post office has a direct line if they never answer the phone. I attempted to…read morecall within business hours on Friday all day- it rings through and then just cuts off. No ability to leave a voicemail, nothing. Again Saturday morning I called as soon as they opened twice back to back and no answer and ability to leave a voicemail. This is extremely frustrating- especially when trying to figure out if you have a package sitting at the office, or if you need to take off work to be home to sign for it.

This small post office remains open during the pandemic but I was here after hours and to drop off…read morea letter that needed sending. The small brick building isn't much but they have the usual postal services that you would expect - counters with clerks, post office boxes and supplies for sending packages. There is not an automated weighing and vending machine here. They do have a mailbox outside that if you circle the building right, you can pull up to it and post without leaving the comfort of your vehicle. [Review 13218 overall, 535 of 2020.]

If you want to ruin a good day, this PO is for you. The women at the counter never cease to amaze…read moreme in their lack of customer service. It's the closest station, but it's really not worth going. Instead of being welcoming, they barely open their mouths to address you. You ask a question, they'll point to a poster instead of answering. Happy employees don't represent a company so brazenly. Take note. I gave the woman at the counter the package in her hand. On the screen, I selected how I wanted it to ship. The 3 mood faces are next, I select the smile. In hindsight, I regret that error. She tells me the price and I ask how much are stamps. I'm told $16.. for 20, they only have books. Then I ask how much is it going up to. I expect her to tell me the cost of the book again. She cites the cost of 1 stamp and points to the small poster display, which also has it per stamp, not a book. I then calculate the difference, by this time she's so exhausted and no longer able to stand so she flops in her chair. I've frustrated her apparently. BTW, this was at 11:45 - the day is just getting started. She asked, do you want stamps? "No", since her attitude annoyed me. I pay. Instead of extending the receipt for my reach, she deliberately places it on the counter. Older generations know that placing something on a counter instead of in someone's hand is highly disrespectful, especially if it's transactional. And, she appears old enough to know this norm. I strongly suggest that the mood faces be displayed rt before you pay and not before, because service goes down from there! If I have the unfortunate luck of returning... they will be getting a frown from hence forth.

There are nine notices posted on the doors as you enter this building, might as well add one more…read morealerting that they only accept cards or exact cash. While it might be missed it still might help prevent folks from standing in line for 10 minutes (or longer?!) before they notice the signs posted at the windows (one of which is taped to the counter so you don't see it until you reach the window). And yes it's me, I'm folks.