First I want to say, Good Customer service gold nowadays. I walked in the office Tuesday the 4th…read moreand was Greeted with a smile at the counter "How can I help you?" I explained what was needed. The Customer associate knew exactly what I needed. She assured me all was ok as she prepared the label. Since I had missed outbound for that day, she quickly provided me options with no hesitation. Due to the urgency of getting out she suggested dropping it off at the main hub across the street to still make it out that day. I was so impressed by the outstanding customer service and professionalism I called back and just had to talk with the owner. I will be recommending this location to others who need to have business taken care of with expertise!!

The owner is an angel! So kind, she even customized a box to fit my irregular shaped item. It was…read morepacked and she made sure it got sent out and it was packed perfect! 10/10 stars. If I need to send anything else I'll be visiting her cute little shop on the mountain. Support small businesses!

This is my go to UPS location to do all my Amazon returns & boy do I always seem to have a lot of…read morethem! lol So much I'm a familiar face here & got to know one of the employees named Chris. He's always so nice, quick to scan all my Amazon returns as sometimes I do show up with several packages. We usually have small chit chat. There's another familiar face that I see a lot of but I don't know her name. She's a younger, blonde female & I think she's the manager. I do see lots of new familiar faces at other times. Not sure if they float over from other locations but I always prefer to deal with Chris. There have been times I've dropped off letters to go out in the mail but they take a little longer than the post office as this isn't their main service. I like the location of this UPS being that it's right next door to Smith's that I will run into often after dropping off my Amazon returns. I like that they're open at 8am during the week so I can stop by here after my long night shift. Thanks for always being so nice & doing a great job Chris!

This was my first time shipping a package, and I was really impressed with the service. I…read moreinteracted with three gentlemen, and the one who helped me was brand new on the job. Despite being new, he was chill, professional, and got everything done quickly and correctly. All of them were mature and provided great service. Appreciate the good work, guys!

Not happy and worried would be my experience here. I asked for fragile stickers and he said he…read moredoesn't carry them because "they are expensive". He handed me a sharpie and told me I could write fragile if I wanted to. I was shipping something very fragile but he used peanuts instead of bubble wrap or something more substantial. I was in a hurry to get somewhere and didn't have time to pick another place but IMHO this store is clueless. I wouldn't come here again if the shipping was free! That isn't meant to be mean...honestly if they gave me a coupon for free service I'd throw it away. I would t even give it to someone to use. I allowed him to be clueless so really my fault but other places take way better care of their cusy

Always come here for my Notary needs. Amanda is always nice, straightforward and fast. price is the…read moresame as everywhere else so might as well work with a notary that knows what they're doing

The staff is very nice and efficient. I get in and out of there so quickly! Their supplies are…read moregreat!

These guys are always wonderful! the employees have the patience like no one else I have seen...but…read moreguessing a lot of their customers are seniors who do not know how to operate their phones or get the QR code to return things...the kids here always help you out! the location is simple to pop into and they always take care of your needs! i love this location and its staff for sure!

I go to this store quite often and I must say, I drive across town specifically for THIS STORE. In…read morefact, there are 3 or 4 stores closer, but NOT ONE other store competes. The time and attention they take to answer any and all of my questions combined with their super human efficiency is the reason I come back every time. 10 outta 10 would recommend. Lastly, the last time I was in there was yesterday and Rikki is dynamite. SHE IS THE BOMB DOT COM. She is the real deal folks. She rocks harder than Dwayne Johnson.

Nothing says "professional delivery service" quite like an unofficial delivery driver parking on a…read moreRED CURB so he can walk his three hand-sized deliveries inside. L & L Transit should absolutely be reported, but apparently UPS doesn't care enough to correct the people creating the problem in the first place. And Tanner's response? "I don't want confrontation." Apparently avoiding confrontation is more important than enforcing the rules and stopping drivers from illegally parking. But hey, allowing them to break the law is cool, right Tanner? Great job, Tanner.

Intelligent Office has amazing staff and service. I have been a client since 2009 and cannot…read moreimagine where my business would be without their phone service and office space. I started as a dedicated office client (had my own office), then decreased services when I had a baby. Once I was ready to hit the work scene again, Intelligent office was ready to support my business needs. Highly recommend!

Hands down, Intelligent Office is the best executive office suite in Las Vegas! Don't even consider…read moreanother location to establish your business. I run my company, 2400 Expert - SAT prep classes for high school students, exclusively out of Intelligent Office. The superior service, professional facilities, and supportive staff allow me to operate my business without having to deal with the hassle of leasing, furnishing, and running my own retail location. And as a small business, the best part is they do it all at price we can afford! Intelligent Office really has at all: office space, phone answering, receptionist services, mailing addresses, virtual offices, etc. If you are in Las Vegas, picking Intelligent Office is a no-brainer.I know from experience that Eric and his team will not let you down! It will be one of the best business decisions you ever make.

I was in the area and thought I could quickly pop into this UPS Store, but unfortunately it was not…read morea great experience. I waited in a long line while two employees seemed to struggle to assist one customer, which made the wait even longer. When it was finally my turn, I realized the adhesive on my package wasn't sticking well. I simply asked the gentleman at the counter if he could add some tape to secure it. I was told I would have to pay for the tape. I understand that costs have gone up, but charging a customer over a dollar just to use a small amount of packing tape is honestly absurd. A roll of tape costs only a few dollars, and this felt like an unnecessary charge for something that should have been a simple courtesy. I've always understood that businesses need to cover their costs, but there's a difference between reasonable fees and nickel-and-diming customers. This experience left a really bad impression and felt more like robbery than customer service

We live in California. Temporarily living here in Henderson for a couple of months, for work. We…read morecalled and spoke to Stephanie. We got a personal mail box all set up. Stephanie was extremely helpful, insightful, knowledgeable, friendly, professional, accommodating, understanding and provided us with wonderful customer service. She explained everything step-by-step, and there were no surprises! Every time we go to check our mail, Stephanie and Judy have been the ones to help us with any questions that we may have. They are great ladies, and we love that this is the UPS store that we selected!

Ups store is basically my second home .. I'm always in need with help with my business... with…read morethat being said Rafael , April and everyone that works there are always so helpful especially on an overwhelming day I had today .. I suggest everyone to have a second home like UPS store !!!

Need a Notary? Howard here at the UPS store has got you covered. 15 dollars and 15 minutes later we…read morewere out the door with our paperwork notarized.

This review is for Brooke. She assisted with my return shipment earlier this year and went out of…read moreher way to accommodate boxing my item. 10

I called the closest UPS store in my area. The UPS store in Silverado Ranch had the best customer…read moreservice because the staff was very patient with me and answered all my questions. I am sorry to forget her name but she has long blonde hair. I came to their store like 41 mins before closing but I never felt that they rushing. She explained everything to me and what will be expectation. The store is cleaned and organized. They can do notarize and shipping documents out of the country. I would say the prize is decent. Definitely this is my go to UPS store. Thank you for a great customer service!

6-STARS...OH WAIT, I can only leave 5-Stars. Above and Beyond customer care. I came in for the…read morefirst time based on Yelp reviews to take passport renewal photos. The young gal went all-out to make sure I was pleased, as I would have to look at the photo for the next 10 years. Competitive price put A&J Postal+ over the finish line...highly recommend this business.

2nd review. If…read moreyou've been filling my reviews, you'll know that I'm a stickler for consistency. Vegas is so transient that oftentimes, quality goes out the door even weeks after a soft opening, leading to a big upset on expectations like biting into an apple only to find a worm. Not the case with A&J Postal - this family-run business knocked it out of the park again with their help in our need for passport photos. We're still debating whether we want to go to Rome on a pilgrimage to the Vatican or visit the Philippines (opting for Rome since we won't get mobbed by hordes of 'family' expecting a hand out). Anyway, the service is still great, it's convenient and not bogged down with long lines that you'll find at UPS. Great experience - highly recommend!