I have been going to this post office for awhile and they're hit or miss when it comes to whether or not there may be a line. If you're going early, expect a line. They have at least 1 or 2 people available to assist, in addition to the separate line for package pick up. I must admit the staff is pretty courteous and hospitable and I like their attitude when it comes to assisting customers. The only issue is that they sometimes get backed up, especially when there are a ton of people needing any services earlier in the day. They have a decent amount of parking, but there are times when I have had to stalk people for a spot. They have ample space if you need to assemble packages on site, which is nice. The postage kiosk is a good option to have, too. All in all, avoid the rush of first thing in the morning, utilize the drop off area or counter for pre-paid postage. Otherwise, be prepared to encounter some wait time. read more

This is my backup post office that I go to when my other one is too busy. I like this location even though it's a few miles further from my house. It's very clean. Very well kept. By and large, the people that work here are very cordial.. I wouldn't say they go over the top of being friendly, but they get the job done. And for a service-based establishment, that's the best I can hope for. Like I mentioned before, the lines can be very long first thing in the morning, as they open a half hour earlier than my usual one at seven hills. But the nice thing is if you already have stuff that is pre-postaged, you can usually just walk up to the counter and hand it to them. Bottom line? It's a post office, plain and simple. I will continue to use this unless something drastic changes. read more

US Post Office - The line at this particular post office usually very long first thing in the morning. Better to wait till after 12:00 - Post Offices Near Me - Las Vegas, Nevada

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This is my local post office. They're awesome here and very efficient. We often ship a lot of packages out and they are there ready to scan them in for us with a smile and small talk. They finally got their lobby doors fixed so that was good because for a while you could only utilize one side of the doors for in and out but it's all good now. Really enjoy the staff in this location. read more

My husband and I found a post office in Las Vegas that we really delighted in. Peebles has best workers. The ladies are amazing. Always well mannered when required assistance. Also, great value for prices. read more

Im not sure what goes on at this location but i always seem to have problems with my mail! I did a 30 day hold with the post office and they still delivered my mail! They did rectify the situation but its not the first time something like has happened. read more

I've been picking up my mail from this post office since August while waiting for my replacement mailbox key. I even have the receipt showing I submitted the request months ago. During this time, employees like Nichelle, Keisha, Gene, and the supervisor have always been professional and helpful (ONLY THEY GET A 5 STAR). Today, however, I was treated with complete disrespect by an employee named Diana. I've never been treated like this for the past three months. She gave me nothing but attitude and refused to help. The only thing she did was rudely correct me when I said "Michelle," saying, "There's no Michelle here -- it's Nichelle," in a condescending tone. But hey, thanks for helping me get her name right to shout her out! She then told me I couldn't pick up my mail anymore and that I "needed to pay," even though I already have proof of my receipt. When I spoke with the supervisor afterward, she helped me with my mail. It was clear from her tone and behavior that she treated me differently from other customers. I truly believe I was racially profiled. The difference in treatment was obvious, especially compared to how respectfully other employees have handled the same situation. This experience was unprofessional, unnecessary, and completely disrespectful. Diana clearly doesn't belong in a customer-facing role, and management needs to address her behavior immediately. read more

This post office was easy, got in n out! And the lady at the desk was very helpful and kind. Theres also drop off options making it easier too just run it and not wait I line. I came on a week day around the afternoon and there wasn't a line. read more

Waiting 40minutes just for someone to come assist with page pick up. Came to pickup my medication and I had a flight to catch and NO SERVICE. Lunes wrapped around with about 10 people this is insane!!!! read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

I had been waiting patiently in line for approximately 40 minutes due to a printer issue. When it was finally my turn, I kindly asked for a pen to fill out my Certified Mail form, as there were none available in the area. The clerk handed me a pen but immediately became condescending and hostile, speaking to me in an aggressive tone after I did not respond to a prompt on the screen right away (as I was still writing). I calmly explained that I had been waiting patiently like everyone else, and that I simply didn't hear her the first time. Her response escalated, telling me I was not following directions and refusing to assist me further. I felt intimidated, disrespected, and unsafe--especially when another customer in line began yelling at me as well. I then asked to speak to a manager, and was denied, told flatly that I was not going to see one. This level of unprofessionalism, especially in a government service setting, was deeply upsetting. I left feeling shaken and powerless, and I am requesting that this incident be formally reviewed. I hope the security footage from that time can be pulled to verify my experience. No one deserves to be treated this way. read more

US Post Office - This is the women that " helped " me . - Post Offices Near Me - Las Vegas, Nevada

Instead of coming to my door to deliver a package I have to sign for, the guy just puts "attempted delivery failed". This lazy mailman didn't even bother, I have cameras. This is twice he has done this now. And of course unions protect incompetence and terrible employees so complaints might as well be tossed in the trash. read more

Worst service I drop USPS priority mail at night and it won't be scan till 2 days this is like Tuesday night and won't get scan till Thursday and the next week I drop same thing usps priority mail the flat rate small box I drop it Thursday like 9:30 am I handed it to the counter same thing Thursday night still no scan read more

Would give a -20 if I could. The lady at the front desk was incredibly RUDE. She was talking to me as if I am a child with no IQ. Rather than management watching the camera to see she provided a customer free tape they should watch the camera to see their employees nasty behavior. read more

The facility is filthy and in need of repair. The antiquated self serve kiosk wasn't fully functioning. There are stations to accommodate four window clerks they employ two which creates a never ending. read more

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I felt the need to write a review about the post office because I honestly don't think they do that bad of a job at this particular establishment. I know a lot of people get frustrated with with the post office because it can be a long way or an inconvenient process, but it's essential to life and we have to be understanding. As long as you try to go in before closing time, they will help you. I've even had some of the employees stay five minutes later so that I can send out my packages, but that's not expected and that's not their job requirement to stay longer. I actually think the employees are very nice and accommodating. I hate the prices, but there's nothing I can do about that lol read more

Free boxes. These guys got the business down pat. Shoutout my og Linda for her help. She is a real one.

Rude ! The staff here is unbelievable rude and lazy. I called to see if my mail key was ready because I did not get a mail key with my rental and was told no it should be ready in a few days. I asked if my mail was being held and the lady told me no, she didn't even bother to check. Then I went there and my mail was basically thrown at me after being told it would be a month for my key read more

No complaints, all the staff inside where very friendly and happy. It's always good to see them happy and in a good mood. Having said that it's not always easy to work with people for so long, and sometimes customers bring their bad attitude inside. I appreciate their services... love "Ms Tea" or Tachana. Great attitude and excellent service. Thank you girl!! read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

The woman at the door is Extremely RUDE!! I came here 1 month ago and told it would be 2-3 weeks to get my mail box key, I came back on exactly week 4 and inquired about it , I was being kind and asking about it she was sooooo Rude attitude mad that she told me a few more weeks they are working on July locks they are behind. I asked what can I do about my mail she made me feel stupid saying I should have it forwarded yesterday. I just purchased this home and moving from other side of the city northwest area and she was I can't help you with that mail you need to get it from that post office, why ask me then! The Woman's rude attitude and demeanor reflects to others and because you may have a bad day I heard her screaming in the back at others don't put that negativity to others especially to customers. Treat others with kindness and compassion and you will receive that in return May God truly Bless her because she made me feel horrible ! read more

Mailing a postcard in the USA... I wanted to mail a postcard to my niece in Houston. She is my favorite niece (don't tell the others) because she is so thoughtful - she had sent me a postcard and I wanted to return the pleasant surprise! This post office on Pebble Road in Las Vegas was on the way to our breakfast meeting place. I thought that a could just drive through and drop the post card in a drop box. Shucks... this post office does not have a drop box outside. After breakfast, I returned to this post office and went inside to place my postcard in the outgoing slot. Oh, well... I suppose that bringing mail inside is safer and more efficient for the workers. The mail will be protected inside the office from the desert heat and the other environmental factors. Well... Mission accomplished! My niece will get a postcard from Las Vegas! She's not expecting anything... Haha! Thank you to our postal workers for being dependable and efficient! I liked the clean self service area and the organized retail space! read more

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Lady with the short black and red hair is uneducated, and the worst service. Just because you smile and think it's good service, it's not. Your attitude truly shows. Stop treating people rude with a bad attitude. Please by all means come here if you wanna be served with bad attitude and rudeness. read more

This place is ridiculous. Lines are 40 min long. Today is a day after Christmas and they have 1 worker only for shipping and 1 slow moving worker for pickup. INSANE. read more

Worst service. The girl at the front desk was rude spoke with attitude. It's not my fault they have a line so long with only one person working in the front. Wasted and hour of my day to stand there for her to be rude. The day after holidays they really only have one person working. read more

Might be one of the worst locations in the valley. Line is ALWAYS out the door, self service machine is down 90% of the time and is out of receipt paper 99% of the time. Severely understaffed and wouldn't expect less from a government run business. read more

I would recommend this Post office with a RESOUNDING yes! I wish I knew all the people's names because they are all SO NICE, helpful and efficient! I love working with David, he is darling!! But anyone can help you here as I have found they all have a wonderful disposition. be aware this is a busy post office so you may have to wait but they keep the lines moving! read more

Very Rude and not helpful. Gave information about drivers route and shouldn't have. I could've been anyone. Safety is a must. Was told the customer service line shouldn't have told me to come there because they can't help me. And didn't give options for assistance with problem. read more

The line inside the USPS stretched the entire store I'm not even joking. This baffled me because where I come from the USPS offices aren't like this, but according to some pictures some USPS out here see these lines every day. There was only ONE worker that was working with any sense of urgency. All the other staff members were taking their time and tossing packages to the back with no care for the customer's packages. The two males up in the counter didn't sound like they liked their jobs, and they shouldn't rub their attitudes off on other people. read more

I went to this Post office around 5pm on Saturday, August 10th, 2024 to drop off a letter in the blue drop box at the corner of Bermuda and Pebble. That drop box was OVER filled with mail, which makes me wonder if the letter that I dropped off on July 5th, 2024 or August 1st, 2024 to the California DMV were actually picked up or if they are still in that drop box.... read more

Don't pay extra for international priority mail. It is a scam. If it's not there in the timeframe, they only say it's not in their control. They charge you more and tell you it will get there sooner, then when it doesn't arrive on time they blame the other country. I paid for 3-5 days delivery. It has been over 3 weeks and it's still not there. Then they told me they need to wait 12 days from the complaint day to contact the other country. What a joke. read more

I missed my delivery on a Thursday 9/30 and it needed a signature so they left a note on my door to either pick it up or have it redeliver. I opted to delivery it on the following Monday since I will be home all day. I also opted to have the status texted to me. Monday came around and there was no text or delivery. I waited the whole day thinking it might come. I checked the status online and it said it was never processed for the delivery. I emailed them to see what had happened. Someone called me the next day and said that it should've been processed and deliver but it never went out. We had to schedule it for the following Monday 10/14 since I'll be home. I got another call the following day and was told they would be close. Since I didn't want to wait for another week and the post office had my package sitting for over a week and a half, I decided to pick it up. read more

US Post Office - Pick up door - Post Offices Near Me - Las Vegas, Nevada

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The customer service team was absolutely amazing. Everyone was so friendly and helpful. Everyone took their time and made customer feel welcomed and appreciated. This is the best post office that I've ever been to. Thank you. I'm so sorry that I can't remember the name of the beautiful lady that helped me get my mail box keys to my new home but she was so wonderful! Thank you for being the BEST! read more

Awful - terribly slow - they also have no idea where my mail is. Someone broke into our cluster box and for two weeks we have to go here and pick up our mail, yet they have no idea where the mail is: The woman answering the door says I have no mail then I tell her I have to have mail cause I haven't picked it up in like 10 days and then she says she'll get someone to look harder and the gentleman brings me three pieces of mail from today and so I asked for a supervisor because I'm expecting a couple of important pieces of mail from last Friday, I can see the mail in my USPS app. ....:::::UPDATE after waiting 45 minutes supervisor Valerie found my mail thank you!!! Where was it!?! I really wish the station manager would help these people organized and clean up so we know where the mail is! read more

US Post Office - Always crowded - Post Offices Near Me - Las Vegas, Nevada

the vons and smiths ads that usually arrive on tues has not been delivered for weeks. month flyers i like dont arrive at all.

Unfortunately this is my local post office, the workers are usually rude they don't like their jobs but they do like the Government pay and excellent benefits. The workers seldom smile and are sorely lacking in professional customer service. For example I waited in line to pick up a package and the clerk stated very abruptly package pick up around the corner. There was no one in line for package pick up so I rang the bell to the door and still waited two minutes before anyone answered the door. Another rude lady asked me for my ID and took the package receipt again no smile no courtesy. I dread coming to this place! read more

Today I went to the Post Office located at 455 E Pebble Rd in Las Vegas, NV 89123. I was asked if I needed any assistance by Jason G. My response was I need an address to the Social Security office because I was having a hard time trying to get into their office today or via phone at the Eastern location. Jason G suggested I google the address. Not only did Jason G suggest it but he actually tried to find the address for me. I then was called by the next clerk Anecita and she was extremely helpful. I'm so glad that this location has two very qualified Clerks. Thank U for both of and Happy Holidays. read more

This is the worst post office I've ever visited. Service is crappy, they barely offer solutions to any requests. All they tell you is 6 - 8 weeks for any request. Recently moved homes and went to find out what my mail box # was. They told me to wait 6 - 8 weeks and they didn't care if I had work related mails coming in everyday. I have to still wait 6-8 weeks. If they are unable to assist customers, they should hire people that understands the job or love their job. I WILL NOT recommend using this place until their services improve. 1 star is too much for this place. They deserve negative stars read more

All of our community mailboxes were broken into and everything was stolen, including prescription glasses and cancer medication! WHY are you still delivering mail to broken boxes? Why won't you replace them? Or hold our mail? read more

US Post Office - This is supposed to be a federal offense! - Post Offices Near Me - Las Vegas, Nevada

Worst post office ever!! Can never get a hold of anyone at this one. My package is being hostage, because they have not entered it to go out!! It's been at this po sense 4/26??! My package came from Calif... so when I did the original order on 4/22.. I should have had within 3days?! Why can't they get it together!? This is NOT the first I've had with them?! Going on nine years now..UGHHHHH! read more

Needing a letter to go out today this trip to the post office was a must. This location is very close to my house and, I was so excited that it is close by. I was able to purchase a book of stamps at the kiosk with no problems. When I did arrive at this post office today the human employees were done for the day. The kiosk they offer in the lobby is available 24/7. The selection of stamps from this kiosk is limited but with such great availability who's complaining. Not I. I have visited this location during regular business hours and the customer service is so excellent. The staff here is always ready to help. They also incorporate the newest technologies to make the customers spend less time at the post office standing in long lines. The postal workers carry hand held devices and walk around helping individually each guest that are waiting in line. As long as your paying with the card, which most are these days; it's a quick swipe and off you go. Now, hopefully are the days of long lines at the post office. The feel of this post office has that small local feel where you wave to your neighbors. Everyone recognizes one another from the local area. This post office provides our local area with great service and is the glue that continues to hold our community together. Their outside landscape of the post office blends into the neighborhood. It is is very eco friendly and so well maintained. The reliability from this post office reflects in the carriers and how they are proving what a great post can do for all! read more

Great service and drop boxes! I ship from here pretty often and am happy with their service. read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

I swear it's illegal to give other peoples mail to just anyone. Just because someone new lives in a unit doesn't mean they can receive their mail. The female at the post office swears it doesn't matter if those people don't live there as long as it's the same address they will continue to give u their mail. read more