I love this location. Crowded or not, I always am in and out in now time. The workers are super…read morefriendly. I always have great parking and I have never had an issue with my packages being delivered. They are always helpful and answers questions whenever I need assistance. They have plenty of free boxes in stock and they are FREE (well the ones that I use)!! Cool Location.

A post office isn't normally a place I'd write a review on, but I just had to after I encountered…read morethe most helpful person I've ever encountered in a post office. Unfortunately, I didn't get her name, but with me and all of her customers, she was friendly, cordial, and went above and beyond. Nice to see, particularly in a governmental institution/business. Also, it smelt good in there. Odd, I know, but nonetheless. If only the price to send a small package or even a piece of paper wasn't so outrageous...

I love how my packages disappear in the Memphis hub. Lost two packages at Christmas, a coat and…read morecookware. Just vanished when it hit there. Often it just sits at Memphis. I believe the management must be afraid of the workers and not correct the problems. I hold my breath each time the package hits Memphis. Will it disappear or be sent to another state? All of our mail is sent to Memphis and then goes to its destination. Very dissatisfied with Memphis Postal work. If you want something to go though Memphis, send it Priority as they pay more attention to these packages. I try to get all of my packages sent through UPS.

Had a box with a camper light fixtur. Arrive in Memphis Oct 1 delivery Oct 5, completely busted and…read moretaped large punctures holes and the globe in a million pieces. This is unacceptable but of course no accountability from the post office. This is unacceptable. I would rate memphis distribution center as the worst in the nation and yet they want to raise prices.

Except for sometimes fairly long lines due to staffing shortages, this post office offers fairly…read moregood service. The employees have always been respectful and helpful each time that I've interacted with them. Now, calling their phone number isn't the best way to communicate with them. Customers really need to speak with a clerk face-to-face in order to obtain real assistance. They honor most reasonable requests, and work to find a solution to issues.

They lost my baby's passport application, never sent it in, and have made it impossible to get a…read morerefund and provide no solution

Slow, unhelpful, and close up when they feel like it. Will also lose your stuff and not help you…read morelocate it

I recently did a cross country move for work, and decided to ship my belongings. I sent 90% of my…read morethings using FedEx ground (highly recommend it) and I sent 2 boxes full of medical text books using the USPS media mail option, which allows you to send heavy books at a discounted price. This post office ended up losing the larger of the 2, it never arrived at the location. The USPS 1-800 number is useless, it's over an hour wait on holding music then a lady tells you to call consumer affairs. I called them, they tell me that my package was last scanned in Memphis and that there is no further record of it, and that I need to file a claim and "they" will look for it in their warehouse in Atlanta - but I have to provide all the names of the books I sent which I don't recall exactly because there were a ton. This location didn't properly handle my mail, didn't tape it, the second box arrived almost destroyed. The first box is still missing. Lesson learned, USPS is pretty terrible, should have spent an extra 10-20 dollars and sent them using FedEx ground. I really hope USPS goes out of business, they don't care about your packages at all, they say they'll do some extra taping in the back or make proper recommendations on your package but they don't. Their tracking system is awful, and their package deliver and handling is sub par. FedEx ground is the way to go and be economical. You can create a FedEx account online and get special discounts and print out your labels and drop it off at their store. I got all my FedEx Packages in great shape and on time, while USPS lost my books. Best part about it is their customer service is AWFUL, don't rely on their stupid 1800 number. DONT USE USPS FOR ANYTHING - SPEND EXTRA DO FEDEX OR UPS AND REST ASSURED.

I walked in. And young lady asked did I have a passport appointment. I said, "yes". She saw me…read moreright away.

I was surprised by how empty the post office was this close to the holidays. There literally only…read moreone other customer. The staff was super friendly, smiling and courtesy. They made sure I was aware of possible delayed and handled my Christmas package with care.

November 8, 2022 this will be an update or review I believe since my last one but what I will say…read moreis there have been some visible improvements definitely recommend anyone that is pressed for time if you have your package with your label on it the scanner code sealed ready to go arriving at the post office already with your package sealed label and all of that great stuff then you can go immediately to the cash and get it to scan your label or if you don't have a scanner for the label you just have numbers then you type in those numbers in the cash it's gonna ask you several questions one being is the item liquid if it is then you have to press the ass knickers of course if it's a no then you press no is going to ask you are you shipping like anything with a liquid that's like the major first question is very detail and it breaks down what they consider what liquid is so make sure you read through that you know if you're mailing something that that you abide by that particular question to just check in review that But the kiosk is the saving grace that line is usually always super long and you never know when you're gonna walk in if it's gonna be three clerks 21 or one handling maybe like appointments only and then the other one happening packages only which makes the line super long so even if you see two people they could be doing two different things one could be just you know checking out people for packages stamps and etc. but another person is there just for appointments only for people to get like their ID passport things of that nature cell if you are already you know coming to the post office and you have your packaging you're prepared that chaos is your saving grace again just monitor the questions select accordingly and wait for to ask you would you like a receipt now you don't have to opt for a paper receipt you can opt for email you can also offer a paper receipt and an email that way if you're tracking the package you have both of those avenues available to your whatever you need*

I now have 5 missing packages/letters from the Bartlett Post Office - 3 of which was claim to be…read moreDelivered on Sat, June 20th 12:29pm. It is now Weds June 24 and they still have not a arrived. One of which is a check.

Absolutely awful. If you can get your stuff delivered FedEx or UPS do that. Rude, not helpful and…read moredo not care. They lost my package, lied and said it was delivered when it wasn't, and gave me the runaround. Unprofessional and should be ashamed.

This is the tracking for a package that was supposed to be to me by last Wednesday 2-7-2024 !!! It…read moreis just still sitting here ! I am 6 hours from Memphis I could have walked faster and got this package. My family paid $43 to get it to me by the 7th yet it remains stuck here . Absolutely horrible customer service has been displayed when trying to check the status in person in Arizona postal worker was basically like it will get there when it gets there because it was ground shipped !! What a joke there also were food items in the box . Postal worker told my mother oh well make more cookies for your grandchild!! I guess I'll get my package when someone gets off their lazy tail and drives to Chattanooga!! I could have walked there and back faster just disappointed all the way around !! They don't even deserve 1 star !

Throughout the past 2024 calendar year, I've received friendly and relatively efficient service…read morefrom the employees at this post office location. Sometimes the customer lines can get a bit long during peak hours, but I believe it's because of national staffing shortages (which are completely out of control of the people working here).

I set up a P.o. box online and they helped me with the forms and promptly gave me access. Very…read morepolite and honestly wanted to help me. A good experience!

Their Worker's Are Super Nice And They Treat People's With Way Much More Respect Alway's I Only…read moreMeet One Lady Year's Back With And Very Nasty Attitude But She Must Be Gone Now Because It's Only Nice Worker's Female's \ Male's.

Unlike my last review....this post office is not getting the job done. The two times I have been…read morehere I have had to walk out because the staff was undertrained andbtaking an unreasonable amount of time to serve customers. So the reality is, if you need postal services only visit this location if you feel like taking a gamble on this place being able to serve your needs in a reasonable amount of time.