Except for sometimes fairly long lines due to staffing shortages, this post office offers fairly…read moregood service. The employees have always been respectful and helpful each time that I've interacted with them. Now, calling their phone number isn't the best way to communicate with them. Customers really need to speak with a clerk face-to-face in order to obtain real assistance. They honor most reasonable requests, and work to find a solution to issues.

They lost my baby's passport application, never sent it in, and have made it impossible to get a…read morerefund and provide no solution

Went to get mail from PO box. Closed until further notice. Large piece of plywood over window next…read moreto door. Unable to get mail. Does not tell PO box holders where to get mail

I always always receive great customer service and speedy and professional staff. No matter what my…read moreneeds are they are always available to assist me in any way. They have a positive and energetic attitudes.

I was surprised by how empty the post office was this close to the holidays. There literally only…read moreone other customer. The staff was super friendly, smiling and courtesy. They made sure I was aware of possible delayed and handled my Christmas package with care.

I walked in. And young lady asked did I have a passport appointment. I said, "yes". She saw me…read moreright away.

Absolutely awful. If you can get your stuff delivered FedEx or UPS do that. Rude, not helpful and…read moredo not care. They lost my package, lied and said it was delivered when it wasn't, and gave me the runaround. Unprofessional and should be ashamed.

This is the tracking for a package that was supposed to be to me by last Wednesday 2-7-2024 !!! It…read moreis just still sitting here ! I am 6 hours from Memphis I could have walked faster and got this package. My family paid $43 to get it to me by the 7th yet it remains stuck here . Absolutely horrible customer service has been displayed when trying to check the status in person in Arizona postal worker was basically like it will get there when it gets there because it was ground shipped !! What a joke there also were food items in the box . Postal worker told my mother oh well make more cookies for your grandchild!! I guess I'll get my package when someone gets off their lazy tail and drives to Chattanooga!! I could have walked there and back faster just disappointed all the way around !! They don't even deserve 1 star !

Slow, unhelpful, and close up when they feel like it. Will also lose your stuff and not help you…read morelocate it

I recently did a cross country move for work, and decided to ship my belongings. I sent 90% of my…read morethings using FedEx ground (highly recommend it) and I sent 2 boxes full of medical text books using the USPS media mail option, which allows you to send heavy books at a discounted price. This post office ended up losing the larger of the 2, it never arrived at the location. The USPS 1-800 number is useless, it's over an hour wait on holding music then a lady tells you to call consumer affairs. I called them, they tell me that my package was last scanned in Memphis and that there is no further record of it, and that I need to file a claim and "they" will look for it in their warehouse in Atlanta - but I have to provide all the names of the books I sent which I don't recall exactly because there were a ton. This location didn't properly handle my mail, didn't tape it, the second box arrived almost destroyed. The first box is still missing. Lesson learned, USPS is pretty terrible, should have spent an extra 10-20 dollars and sent them using FedEx ground. I really hope USPS goes out of business, they don't care about your packages at all, they say they'll do some extra taping in the back or make proper recommendations on your package but they don't. Their tracking system is awful, and their package deliver and handling is sub par. FedEx ground is the way to go and be economical. You can create a FedEx account online and get special discounts and print out your labels and drop it off at their store. I got all my FedEx Packages in great shape and on time, while USPS lost my books. Best part about it is their customer service is AWFUL, don't rely on their stupid 1800 number. DONT USE USPS FOR ANYTHING - SPEND EXTRA DO FEDEX OR UPS AND REST ASSURED.

Convenient location to my house and the staff is professional. This location always have a crowd,…read morebut they keep the lines moving. The lobby is always clean and smells nice.

I feel like I'm on a hidden camera show every time I come here. They actively try my patience. In…read morefact, I think they get pure joy out of my misery. It is like they get bonus checks for every person's soul they suck who steps through their door. For starters, there is usually only one person working the desk when there is a line literally out the door (17 people or so). And today there was NO ONE at the desk. I repeat, there is NO ONE at the desk with 7 people in line for 5 minutes. Someone behind me joked that it must be their lunch break...and we continued to tell jokes so we wouldn't cry. Avoid this place at all costs. Go to another location. Even if it is a 30 minute drive you are probably still saving time.

Paid for 3 day postage and it's now 6 days and no delivery date. went clear across the country,…read moretotally opposite from destination.

I make a point to use Click N Ship /Use PoshMark Labels and only drop off packages here that…read morealready have postage and I don't wait for them to be scanned--they point you to leave them on a counter if you signal when you come in. I've not had any of them go missing. The staff I've dealt with when I do go to the counter is always friendly but not overly so. USPS has big issues with delivery that are not necessarily the fault of those at the service counter. The building is open on Sat but the service counter is NOT which is annoying and means I must plan a drop off during a weekday because the package drop and outdoor post box are inaccessible. About a year ago someone broke into the outdoor letter box and they haven't reopened it. So there is minimal service here if you are looking for convenience.