Never big lines and easy to use drop boxes. You can purchase shipping supplies as well if you arrive with an item needing packed still. I love all the original brass furnishings, very cool. There's also a parking ramp for use by customers. read more

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This is THE BEST post office location I have ever been to in my life. Now, quick disclaimer, I believe to my core that the USPS is the foundation of American democracy and this post office location makes me proud to believe such a thing. It is daily doing the work to uphold that belief. Here are my highlights, condensed into a list so I don't ramble and end up crying. 1. Free, easy to find and access parking!!! You park your car in this little parking garage and then are a hop, skip, and jump away from the Post Office itself. 2. This building could be a museum. Have you ever seen a post office with a DIRECTORY!? 3. The worker was SO KIND TO ME and got me my book of American flag stamps with such joy. At the end of our transaction he handed them to me and said, here you go happy lady. Which melted my heart. 4. Standing height counters to write on!!! I was able to get my letters out of my bag and address and stamp them in-house, and send them off with confidence into the mail slot. 5. One more time, have you ever seen a more beautiful post office!?! I am about to move to Minneapolis just to go here every chance I get. read more

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I've been here a couple times now, and they're very reliable and helpful. I've been shipping a bunch of invitations and whatnot. They've been helpful with stamps and international postage. read more

It's one of the last - maybe the only - post office in downtown Minneapolis that is open on Saturdays. I had never been there previously, so yesterday's walk to the main post office was a new trip for me. After a ~30 minute walk (not a problem since I skipped my workout, tee hee), I stepped in a cool and rather antique setting. The terrazzo floors reminded me of old buildings from years gone past. The ceilings were really high. 'Did they once drive delivery trucks in here?,' I wondered. The ceilings were ornate with brass? copper? details. I was glad there was a short line of people ahead of me so I could have a long look around. The staff could not have been friendlier or more professional. When the woman in line in front of me had her turn, it seemed (at first) to be a short request. She needed return postage on an envelope that she was sending to an instructor. Rather than printing and affixing the postage, she had to have specific stamps that came in a book. But she didn't want the book, she wanted six stamps. The employee at the window told her that five would be sufficient, but Miss Special Stamps wanted to six to be sure, openly questioning the employee. I would have lost my cool at this point but this staffer must have been trained in smiling in the face of B.S. Meanwhile, Mr. Senior Snowflake, who could not be arsed to stand in line, moved over to an open (unshuttered) window that clearly had a 'closed' sign on the counter. The stare down commenced and neither employee gave him so much as a blink. When it was my turn, the Snowflake cleared his throat to get their attention. The woman at my window looked at him, explained that it would be a moment and turned back to me. Man, I wanted my transaction to take longer just to make him cool his heels! The staffer and I exchanged pleasantries, both employees were smiling and working hard and I experienced something new and old in the same visit. Well played, USPS! read more

I love this post office location! Although it is location in the downtown area, it provides free parking. In addition to that, this location also stays open until 8 pm on weekdays, which is perfect for anyone who don't want to leave work to run errands. The service was excellent. The staff was courteous and knowledgeable. We came slightly before 6 pm and were served within 10 minutes even though there were at least 5 or 6 people in front of us. Overall, you just can't go wrong sending your mail in such a beautiful building. read more

United States Postal Service - Post Offices Near Me - Minneapolis, Minnesota

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Outstanding Passionated Service. What a Landmark. Beautiful and Historical, build back in the hay days. Show respect. read more

Great service, Ms. Karen is the best USPS counter professional I ever met, and made sure to address all my needs with a great attitude and creativity. I'm extremely happy. read more

Love this post office. I like that it stays open and until 8 pm on Saturdays in case I have mail that NEEDS to get out. Plus, it's nice 'n close to the condo! I also like that there us an automated postage box, in case staff is not around. The parking is very convenient for being in downtown. read more

I love the Downtown USPS branch! They are just a few blocks from the office, so any time I need stamps or to send out a care package, I can run there and back in ten minutes and nobody in the office would even miss me. :) They usually have several windows open, and their business hours are late - 7 or 8pm, I think. There are tables in the main area for you to package up your goodies, along with a slew of forms and wrapping supplies if you need them. Every employee I've encountered has been friendly, bordering on happy - which is rare for post office employees, in my opinion. The post office is located in this gooooorgeous old building. I highly recommend stopping in, buying a book of stamps, and taking in the decor. It feels like you've stepped about 60 years into the past when you walk into the Downtown USPS branch. :) read more

A coworker had advised me to get my passport renewed here because I needed a picture taken, but told me I didn't need an appointment. Upon arrival, I found out that I actually did need an appointment, but one of the ladies kindly squeezed me in between her other appointments. I had a great experience here, and really appreciated her helping me. read more

If you intend to receive any packages through the Minneapolis USPS system, be prepared for zero customer service and no resolution to your claim when your packages "disappear." read more

Epic old building. Friendly Staff. Good stamp collection - pretty sure they have a separate stamp "center", although it was closed on Saturday. read more

This is the most ridiculous customer service experience I have ever had in my life. Yes that is an overstatement but that does not mean it's not bad. I was actually so compelled by my experience that I wrote this review while waiting in line to be helped. The workers were zombies with no sense of urgency or respect to others' time. One worker was having a tea party with a customer and only one other girl was actually doing any helpful work. As the line began to pile out the door random other workers would walk through the office and mysteriously disappear again just taunting all of us. However there was one lady who was actually working and helpful- Karen. The one time in my life a Karen has been helpful to an establishment. Karen didn't need to speak to the manager this time because she should have been the manager. Thank you Karen. Your work has not gone unnoticed today. read more

I have never been in a larger Post Office. This building is crazy big with a really high ceiling and exceedingly long hallway. Of course, there are still just a handful of tellers who don't mind how long you have to wait for barely acceptable service. And no, I don't need to buy any extra stamps or send this letter certified, registered, or insured. Thanks for asking. read more

This location downtown is massive. Free parking and a friendly staff, it's hard to beat this location. When it comes to going to the post office I would recommend this location over any other I have been to. read more

Good parking and stays open late. Sometimes the lines are long, but the long wait is often due to unprepared customers or the antiquated processes of the overall USPS. But still the only way I'll ship. If you're stuck in line, look at the fantastic architectural details all around you. read more

While everyone is nice here their post 6pm service is awful. They only have one window open and they have no computerized self service machines. I waited for an hour in a 6 person line. No wonder they are losing money. read more

LOST LETTERS Typically I drive mail that I need to go out quickly to the main post office downtown and drop into the very convenient parking garage drive through mailbox. But Twice in the last 6 months I have mailed important payments from this post office that never arrived at their destination. The letters did have return addresses so I should have had them returned to me if there was a problem in the address. What is happening to my mail?? read more

It's funny that the other reviews for this place are positive just because it's in a pretty building. People are very easily pleased, but I actually had one of the single most humiliating public experiences of my entire life at this branch, I live in an apartment building that won't accept packages for residents, so if the package doesn't fit in my mail box, I have to go to the post office and pick it up. I've been doing this for over a year now and I've gotten used to it. I've never had a particularly BAD experience here up until yesterday, but there have been long lines, and grouchy employees who act like they are inconvenienced helping anyone and give me dirty looks for no reason. The place where I am supposed to pick up my packages is the "stamp shop" and it's ALWAYS closed, so I have to go to the main window and wait in line most of the time. Ok, no big deal. 2 days ago I went in with a card that was left in my mail box to pick up a package. The man who helped me after waiting in line for 20 minutes looked at the card and immediately said "nothing is there", he refused to go check. I was a little confused, and asked him to at least go back and check. He refused to leave his window. I walked away, and in frustration said "The other guy has always been nicer to me!" referring to the guy at the stamp shop, whenever he's actually there. I came back yesterday to get my package, and of course as luck would have it I had to deal with the same grumpy old man. I gave him my card and immediately he said "Sure you want to go to me, I'm the MEAN one!" very loudly and I felt uncomfortable and said nothing in case this was his awkward way of joking. Then, instead of going back to get my package, he went over to the woman next to him and started telling her the whole story of the day before, including how I was apparently "yelling and swearing" at him which wasn't even true? At this point I was really annoyed and raised my voice and said "Stop being rude". He then came over to me, put the card down on the counter and said "I'm not going to help you." I was annoyed still and said "this is not customer service" to which he replied, loudly, "YOU ARE NOT A CUSTOMER" and at that point I started crying and couldn't stop myself, and he watched me cry for about a minute and then stormed off and left his window. At this point, there was a very long line of customers who were all staring at me while I cried in public, and it was absolutely humiliating and embarrassing. The woman at the next window took pity on me and helped me, even though she had been in the process of helping another guy, and I was grateful for it but still asked for the name of the guy who had been verbally abusive to me. She told me it wasn't worth it to complain because he retires in a week. I've complained through the post office official complaint line, but so far I've heard nothing back. I'm probably never going to this post office again. read more

I've always had great faith in the USPS, but when I sent a certified registered letter out, it seems to be delayed. It's been 5 days, and they told me it would take 3. I really need that letter back before next week. But how can I when it needs to be signed and sent back and it's been DELAYED! How can it be delayed??? And to top it off, I can't talk to anyone, other than the original post man, about it. He tracks it and it says delayed. They don't even know where it is. Yet, all I get is a recorded voice trying to help me (haha). But won't tell me where it is or why it's delayed. read more

My priority mail package with two country passports is missing for a week but I get junk mail delivered every day even when the address is inaccurate. They don't have an answer and what can you do? read more

I like to get my pay roll check on time but this post office bar code send it to who knows were, I work hard for my money and not to get my check on time .they pick up the checks from cp rail road office in downtown Minneapolis mn ,to send it to me at my address in lake elmo mn lets get this taken care of to see what the problem is so I and my friends at work get theirs on time too. read more

When I walked into the Post Office yesterday the line for service was about fourteen people long, with only three of the four window and the passport office open. As I waited, two more windows closed and the computer went down in the last. The line was now close to twenty individuals waiting for service. The manager came on the scene and neither acknowledged the down computer, manned a window, called in more personnel or spoke to the waiting customers. Instead he went to the passport office and began asking if anyone had an appointment for a photograph. It was the most asinine example of management I have ever seen. Federal Express got my business and will again. read more

I find the employees here are by far the most friendly of any of the 3 post offices I go to in downtown Minneapolis and there are rarely long lines when I go here. My problem isn't with the quality of service here, it is with the building itself. This hulking monstrosity of a building was constructed during the Great Depression, which is appropriate since I find the building itself to be depressing on the inside. The parking addition closer to Hennepin was constructed much later. The construction of the post office and the parking deck caused numerous important archaeological sites dating to the beginning of Minneapolis history to be destroyed or inaccessible. The construction of this building was also the first nail in the coffin for the historic Gateway District and resulted in the destruction of numerous buildings as well as the complete elimination of an entire street. Ultimately, the entire neighborhood was demolished except for this gaudy government facility. Around it sprang up parking lots, failed hotels, and bank buildings including 2 different hulking facilities for that cartel of banking criminals known as the "Federal Reserve". Perhaps some of you see this as some form of progress, but I certainly don't. This is a very odd use of a massive amount of land right up against the river that would be much better utilized with retail, hotels, and a riverfront park. read more

I never write reviews but the experience was so bad that I have to say something. I've used the U.S. postal service twice this year. The experience was so awful that I can't even put it to words. Part of the first package was missing. Although the box was ripped apart and even stamped, "received in damaged condition," I had to make three separate appeals after they denied my claim each time. After writing letters, being on hold, and getting the run around from March until July, I finally received a check in the mail. It was the most frustrating experience of my life. I spent hours on hold. It was impossible to get through to anyone. There is absolutely no accountability. If you think that's bad, I wish I could say how I really feel. At the end of the day, I'm sure my review doesn't amount to much, but given the opportunity, I would burn the USPS to the ground. Complete disregard for others' property! The worst service you could possibly imagine! The systems they use are inherently flawed. To top it all off they completely destroyed my sister's original drawing from her first year at the University of Miami's architectural program. The tube that the drawing was in arrived with the end-caps missing. It was smushed and the drawing was in very rough shape. I'm 2 for 2 now and I can't keep my mouth shut about this anymore. Someone needs to keep them accountable. Boycott the USPS. I wish for nothing good to happen to the careless employees that are reckless with other peoples' property because they know that nothing will happen to them. read more