I'm writing this review based on a recent experience with my daughter at United Medical Doctors,…read moreand I feel strongly that other parents should be aware before going here. The only positive I can honestly note is that the wait time was short and we were seen quickly. Unfortunately, the care we received after that was very concerning. My daughter was seen for a significant infection, and we followed the treatment plan exactly as prescribed. However, I have serious concerns that the antibiotic prescribed may not have been adequate for the severity of her condition, as her infection worsened in the following days. She ultimately had to be admitted to the hospital for several days for further treatment, where the hospital confirmed, she was given an improper dosage of antibiotics and also poor post-care instructions. As a parent, it was incredibly distressing to feel like things were not improving despite following medical instructions carefully. Communication and follow-up felt limited, and I left feeling uncertain about the level of attention given to her condition. I'm sharing this because I would strongly caution other families--especially those with children dealing with infections or urgent conditions--to seek a second opinion or consider other urgent care options. Based on our experience, I would not return.

I visited this facility in March due to a very bad cold with heavy phlegm issues and cough. Dr,/PA…read moreZamora attended me and was very thorough in his examination of my health. He followed up with a chest x-ray as well as a ct scan resulting in other issues that I had to seek medical attention for. If not for him, the problems I had would never have been resolved. Dr. Zamora was kind and very patient as I made several calls with questions I had. I cannot thank him and the staff (Joe, Karina and Katie for their kindness. I am so grateful too all of them. PS I wrote this review based on my experience and to credit these wonderful humans.

I overpaid for my procedure and have contacted your office multiple times regarding the…read morereimbursement that is owed to me. It has now been approximately three months since I was first told that the refund would be issued. When I initially called to inquire about the reimbursement, I spoke with a manager together with my insurance representative. During that call, I was informed that the refund had been placed on hold for no apparent reason and was assured that it would be sent within 30 days. However, I never received it. After the 30-day period passed, I contacted your office again with my insurance representative. Once again, I was assured that the reimbursement would be sent, yet I still have not received it. At this point, despite multiple promises and confirmations that the refund is owed to me, I remain unpaid. In addition, my attempts to resolve this matter have been met with significant difficulties, including calls being disconnected or terminated before the issue could be addressed. This ongoing delay has caused unnecessary frustration and has resulted in a very negative experience. I am requesting that my reimbursement be issued immediately and that I receive written confirmation regarding the status of the payment.

Tuesday, 4-16-2024: My surgeon, Dr. Lucas Wymore of NewportCare Medical Group (please see my…read morereview) arranged to have my rotator cuff & bicep surgery at this facility. The waiting room was comfortable and nicely decorated. I checked in before 7:30 AM. The ladies upfront were not very friendly as I wasn't even greeted with a salutation, thus one star off. A little courtesy goes a long way & I was hoping this was not an ominous sign. I paid the $75 facility fee in cash and wasn't given a receipt. I called later in the week to request one just to CYA. My reservations were put aside as I was called back in the prep room & met with the entire staff. The prep area was very clean and bright. The staff are all so professional and friendly and I was at ease and prepared efficiently for the surgery. Dr. Wymore came in to speak to me before they wheeled me into the surgical room. I have the utmost trust & confidence in my doctor. My husband told me it was a three hour surgery. I remember being in the recovery room coming out of the anesthesia. They used a nerve blocker, too. It made my breathing very shallow but it went away the next day. I called my doctor's office & left a message because I was worried about my breathing but Dr. Wymore returned my call promptly and calmed my concerns. He was right! I had to wait until I was fully conscious before releasing me. It was a nice experience and I look forward to healing and eventually becoming pain free!

I can't believe that this Medical Group only has 3.8 stars…read more This Medical Group is amazing. The whole place starting with the front office goes above and beyond. Thank you ladies in the front office. The medical assistants are classy, helpful and kind. But most of all there's a treasure there named Ryan Rowan PA-C. I've known and been a patient of his for almost two years and there's no one in the world as caring or capable as this PA. He's the best Dr. I've ever had. He's thorough, smart, educated on all topics of illnesses. He cares about you. He makes you feel special and he spends as much time as you need with him. He doesn't run in and out in a hurry at my expense or other patients expense. This place deserves 6 stars Thank you Ryan and I feel blessed for knowing and having you for my Dr. God bless you and I wouldn't want any other Dr in a million years! Best care possible! Oh, and I have a plethora of medical problems and I've yet to have Ryan not know how to handle it and refer me to good specialists. You'll not be disappointed, I promise!

Bio identical Hormon Theropy is not for every one . Ryan Rowen is a very nice guy and good…read morelistener. I don't believe that he knows and have enough knowledge . he just work with trail and error . I was eight months there going conservative approach and saw many side effects . Each time that we change the dosage, another issue occur. From unwanted hair to skin texture to weight gain . So good luck. I hope it works for you guys and if it did not , don't feel bad . it's not worth all time and effort and money . My approach : work out strength and flexibility and walk daily Eat Perfect nutrition . For sleep problem ; Magnesium glycinate 400 mg every night. For vagina dryness get the right insert from your gynecologist and you'll never be dry . Sexual desire use Macca supplement

Dr. Gounder is amazing! Never have an issue with anything. He truly does care about my wellbeing,…read moreand he's always going above and beyond to make sure that I'm getting the right treatment. Definitely hard to find in my years with previous MD. The staff is amazing as well. I'm really happy that I found this place.

I am not one to write a review but this place seems unorganized and a huge SCAM! for your money…read more It's disappointing because coming into the office the staff were so friendly. Jun 11 - i came in for my concerns and annual wellness check/blood draw. went to check out, i asked the receptionist lady if there was a copay and she said no. Jun 18 - follow up to review my test results, one test was missing so they drew my blood again. Went to check out and i asked the guy receptionist if i had a copay he said no. It didn't seem right so I double checked with him and the lady next to him said i do have a $30 copay (so i paid). After a week i called to check on my results cuz i didn't see anything posted on my online account and i was informed my doctor was out and that a doctor needed to review my results with me. They tried to schedule me in office but i asked if it can be a call cuz i didn't want to drive down again. June 27 - got the call from the doctor to review my results (still didn't get why i couldn't just get a copy of my results online, my old Sharp doctor would usually just have the results on my app.) About two weeks later (July 7) i receive a bill for $50(or so) so i called them and they advised that my insurance didn't cover my initial appointment and told me i'd have to reach out to my insurance in regards to my confusion so i did. it looks like the insurance and medical office settled something because the app showed i only owed $30 after a few weeks (July 28) so i paid for it. Aug. 8 i see another bill for 2 different dates for a total of $60 so i called again and the lady on the phone said it was for my first appointment (which i recently just paid for) and my video call (video call that shouldn't have even happened if they didn't mess up on one of my test results). They're literally charging me for everything even if it's a mistake on their end.

The service at this clinic is terrible. We saw Dr. Samantha once, and we never received any…read moreresults, neither by phone nor by mail. The four times we've been there, they never give us any information; they simply wait for us to arrive and ask what's happening with our family member. I do not recommend this clinic; the service is awful, and they are just charging for consultations without providing any kind of service. The receptionists are just sitting in front of a computer, getting paid by the hour without solving or helping the patients.

Monday I tried calling and then Empire guest went into analogist no one answered I left a message…read moreTuesday morning I called back someone finally answered they asked me three questions my name my age and my medical then they proceeded to put me through to another phone which was the appointment area and I had to leave a message somebody finally called me back that day and asked me the same three questions my name my age oh and also where I live and my medical now this place supposedly takes Medicare and I told him my subsidiary Medical was Aflac she proceeded to tell me that she couldn't find me in Medicare I don't know what she was looking up and she didn't know what Aflac was but she said to me let me send you an email and make a copy of your medical cards front and back and send them to me so I waited for the email that was Tuesday it is now Thursday and I've got no email so apparently I'm going to have to find some other place and if you're looking for a gastroenterologist look elsewhere

Well, it's been 8 months since my total right hip replacement at Oaks Medical center and all I can…read moresay is Dr. Tooma and the staff at Oaks medical, THANK YOU!!! If I could give 10 stars I would. All of you have completely changed my life and given me a second chance in life. The pain before surgery was a 10-year problem. Bone on bone and I was so depressed and hurting 24/7, so much pain to were putting on a happy face was getting hard, when I felt like killing anyone. Today (Feb 23, 2024) I can walk normal, no pain at all and I can do things now I haven't done in years. Every day I thank God for blessing me with such a great Dr. It's a miracle. Everybody who sees me now say "OMG!!! you look younger and look so happy." You are so right. I have a skip n my step now thankful to no longer have pain and I can walk normal, no walker, no cane, no wheelchair. Thank you so much. God bless you all.

Extremely disorganized with a lack of time management. They have no respect for people's time and…read morejust push delays with no answers.

If you're a VETERAN looking for a "in town provider" go ahead and try this place out. They will…read moretake care of all of your needs. Everything that I was waiting for the need to take care of for five years they did in one visit. Including blood test and referrals. The doctor I used was also an enlisted turned officer, So it feels more like a home.

I've been coming here for years. Dr Phelps and his staff are always present and ready to help…read more Countless times I've reached out and they were there to help.

I'm one of those who get sick once or twice a year but when it hits, I am down…read more After recently recovering from the Norovirus, I ended up with a nasty cough, off and on fever and sore throat that lasted for over 14 days. I couldn't handle the no sleep so called and luckily they were able to get me in last minute. I waited in the waiting room for less than 10 minutes, waited for the provider who came in less then 15 minutes afterwards, and was diagnosed with strep throat and with a sinus infection. After being given 5 prescriptions later, i got to go home with self care instructions. So far, this has been the easiest and best Urgent care I've been to in all of OC and Riverside county.

I broke my toe 2/10/2026 From the time I stepped in the…read moreoffice they were rude, I am new to the area and have children that was in school I was trying to get someone to pick them up the nurse came to the front and told me get off the phone and let out a sign and rolled her eyes, I expressed and extended my apologies telling her my children were getting out of school. After going back and being placed in a room I was called back for X-rays. The doctor came back and confirmed what I knew about my toe. He told me he couldn't do anything, he couldn't wrap it and he also told me I could purchase a boot and wait for my orthopedic referral. I felt so defeated and depressed. My toe was literally leaned over and they didn't not care at all. I ended up at menifee valley hospital (I think that's the name) they were quick and friendly. I would say it seems they do not like African Americans, I do not know these people and I have insurance it was no reason for anyone to mistreat or not properly provide me with medical assistance. I pray every one in this office that was there on Tuesday soften their hearts and be more kind to people.