My husband and I came here a few days ago for our son's circumcision and was greeted by the staff…read moreso wonderfully and caring. Being first time parents, It was hard to go through this procedure. The nurse and doctor on staff were very comforting and sensitive to our feelings about our son's procedure. My husband and I are very happy with our services at this office and will be recommending this office to our family and friends.

I sent my 16 year old daughter here, accompanied by my 19 year old daughter and a note from myself…read morespecifying what my 16 year old needed, one vaccine for school. I wrote that I didn't want her receiving any other vaccines. Dr. Schiffer was very rude to my daughters, so that was not a great way to start the visit. Then she tried to push my 16 year old to get the hpv, flu, and covid vaccines. Then proceeded to tell her she was too skinny and needed to start a high calorie diet and also was questioning if she gets fed enough and kind of suggesting there might be child abuse going on in our home. I was LIVID. My daughter has been thin her entire life and it's very easy to see that on her charts. I can't believe the audacity of Dr. Schiffer to even comment on her body and to push vaccine she knew I didn't want her to have. She had access to my phone number and email and could've spoken to me about any issues she had. Will never be returning to this practice.

Doctor Kelly Boyatt is an outstanding doctor. She has a great bedside manner. She listens intently,…read moregive feedback and follow-up. With your concerns. She also has an amazing staff. Julie, Teresa and Rosemary. I was hardly recommend doctor Kelly Boyatt for your family physician needs. Excellent customer/ patient experience. Sincerely, Carrie W

Everything about her was just exceptional she looks at you in the eye and has excellent manners…read morealso you know how hard is to find a doctor that treats you with respect? And not arrogant,She listens and is knowledgeable. Loved her

Dr. Phan and his entire team are absolute angels. Every single person we've encountered in this…read moreoffice has been kind, patient, and genuinely caring. We started bringing our firstborn in before she turned one, and from the very beginning, we were so thankful to have found this practice. Dr. Phan is thorough, kind, and direct. He makes both me and my husband laugh, and he always makes us feel heard and validated. He listens attentively to our concerns, provides sound, evidence-based advice, and truly demonstrates compassion and care with every visit. I just had our second baby on May 15. I was able to get an appointment scheduled the very next day (a Friday) for the following Monday morning. At that visit, we learned that our baby had lost 12% of her birth weight. This exact thing happened with our first, and our old pediatrician handled it terribly--immediately mentioning "failure to thrive" and making us feel panicked and inadequate. So this time, as Dr. Phan was gently walking me through the next steps, I started crying. But instead of jumping straight to suggesting formula, he encouraged me to take care of myself first and to pump to see what my output was. To my surprise, I was producing plenty of milk. That encouragement lit a fire in me--and by that Friday, our baby girl was already back to her birth weight. I am endlessly grateful for Dr. Phan. He was encouraging, compassionate, and honest throughout the process. Most importantly, he reassured me that he wasn't concerned about our baby's health, which gave me an incredible sense of peace. His calm confidence was the complete opposite of the fear and guilt we were met with from our previous pediatrician. Nurse Practitioner Ms. Shayla is also absolutely lovely--and our toddler adores her. For a while, our daughter was terrified of doctor visits, but Ms. Shayla completely changed that. She made her feel safe and comfortable, to the point where our daughter now chats her ear off the moment she walks in the room. Ms. Shayla has been a true gift in building trust and warmth around medical care for our little one. The front office and nursing staff are incredible as well. They are helpful, kind, patient, and consistently accommodating--especially when something urgent comes up. We always feel supported, never dismissed or rushed. Honestly, we never want to leave this area solely because of this practice. If we ever move, we're already prepared to make the drive back just to keep Dr. Phan and his team in our lives. Seriously--this office is amazing, and we are so, so grateful. Highly recommend to any parent looking for a pediatrician who leads with knowledge, compassion, and heart.

Dr. Phan is truly the best pediatrician! I appreciate him so much for always going above and beyond…read morefor my child and our family. He takes his time, listens carefully, and explains everything in a way that makes us feel informed and confident. His kindness and dedication shine through at every visit. The office staff is also incredibly pleasant--friendly, helpful, and always welcoming. Overall, it's a wonderful team and an exceptional doctor. We are so grateful to have found Dr. Phan!

Dr. Du HAS RETIRED!! She is no longer there. It is now Rancho family medical group and it is…read moreHORRIBLE. They've shuffled through more docs in the few years since Dr.Du left, then I've ever seen!! Dr. du was the absolute best and we miss her so much!

My daughter has been a patient since 3/19- she has great insurance thru her dad- However today…read more11/19 as I was on phone about to start a dr appointment call, the receptionist asked about insurance verification and I said same one - but then I asked if they take medi-cal also as my daughter is disabled and has been on medi-cal since we moved here in january- So, I get out on hold and then she gets back on phone to say " oh dr can't see her- anymore and can't continue the phone appointment- sorry we won't keep you as a patient because she is has medi-cal wow- so now I will look for another dr who cares about people instead of $$$$$$ With all the good reviews I was honestly disappointed in Dr Du. Not that good, has NP return all calls.

The doctors and staff at Children's primary have been nothing but outstanding to not only my…read morechildren but to me and my husband. We have always felt heard when discussing our children's health concerns and well taken cared for. Dr. Le and her team have specifically gone above and beyond with helping me during my breastfeeding journey and the challenges of new motherhood. Thank you to Children's primary for always providing top quality care!

If it wasnt for the doctors, and the app allowed it, I would give 0 stars. Im so tired of coming to…read morethis place that asks for you to arrive 15min early but ROUTINELY is behind schedule. Not to mention that we are only here today because my son hasnt been in for a "general check up", though between asthma and sickness at 6 y/o being in school, we have been to the doc office 5-6 times over the year. But to get asthma refills, we need a new apt thats generic?!!! Fraud- take my copay, take insurance pay and we wonder why insurance is expensive. This is unnecessary. Stop running 30+ minutes behind and respect peoples time. EVERY time for years, weve put up with this, because what choice do you have? Maybe the irony in this is that the doctors care is why we come back, but they could very well be the ones late to work? Im assuming its an overbooking of clients to maximize profits. And if its the patrons that are late- then sorry- make them wait until youre caught up- dont punish good patients.

A little over 2000 dollars in for a first initial appointment we left with a few supplements and a…read moreurine test. Out of desperation, we sat through what felt more like a therapy session than a doctor visit. Tools like an ear scope weren't ready to be used, (she shares a room in a spa, so other people use her "office") had to take our patient time to figure that it was unplugged (which normally I wouldn't care but your charge extra 150 every 15 minutes) I felt like everything was stretched out to keep us there, after our first initial visit time was over she asked if we wanted to proceed yet nothing was even really covered, so instead of making another appointment we stayed. Looking back now I definitely feel like a fool and should have left. She kept telling us she doesn't do it for the money but her prices say otherwise. I found a new doctor who is priced fair. Who passes her practitioner discount, who gives us advice how to save money, how to get your insurance to rather than just a super bill.

A Dr that's running a business, not a practice - heed caution. There is a reason insurance networks…read morewill not cover your visits with her. PROs: The building was nice and modern, Dr. Ruiz was polite in the office while billing us at an extremely high rate. COMs: The assistant Paul is the one you will deal with quite a bit filling out all the intake forms prior to arrival. He's pretty curt and rude. Doesn't give a compassionate vibe off at all. Dr Ruiz is quite the saleswoman. While you explain the case (keeping in mind she only takes sick kids with specific needs) she seems to always have the perfect test that needs to be ran and the perfect homeopathic/natural medicine to cure that symptom or issue. She's going to do a very lengthy exam as well. She's very talkative and can keep that clocking running up with the best of them. Before you know it, it's been 3 hours and a lot has been talked about and you have a long list of vitamins and medicines that she conveniently has stock piled in her office. You go to check out and it went from a $500 consult to $2500 in exam and medicines. Probably have a feeling when you leave of "what's the plan other than to come to another appointment". I never once got a true provider, caring feeling from this woman. Has used car-salesman with a litigation feeling when talking to her. We made a phone follow up appointment with her a month later, but worked with Paul to get it rescheduled - he confirmed this. However, Dr Ruiz herself still called on the original day. We explained we were not in the position to take the appointment and she said no problem but that she would still be billing us for the full hour, even though it was a 60 sec conversation. That was a $500 phone call. We have never heard back from this team in over a year. They do not care one bit about treating your child. They just want to milk you for money. If you really want a provider that understands PANS/PANDAS and actually wants to treat your child I HIGHLY recommend you lookup Amy Joy Smith NP in Orange County. We've seen remarkable improvements since being under her care. Do NOT waste your money coming to see Dr Ruiz.

Caring and professional doctor. He is knowledgeable. I highly recommend…read morehim........................

I have read the reviews and I am very confused. None of them have been my experience!…read more Both my kids have been going to him since they were newborn. About 7 years ago. We used to live in LA and were referred to this Dr by family in Temecula. My kids were born in LA. We moved when they were newborn to Hemet. We drive to Temecula from Hemet just to see this doctor. He and his staff have been nothing but amazing. ANYTIME I call, they have answered and even have given us same day appointments if need be! They NEVER have multiple patients piled up in the waiting room for hours which is nice when you have young children and covid/flu going around. I also never have to wait more than 3 minutes TOPS in the waiting room. This doctor is the expectation of what I want in a doctor as an adult. I believe when you make an appointment, you should be seen at that appointment time and that's exactly what this doctor does. He's never condescending or rude, but he does tell the truth and is straightforward with you. It sounds like some of the comments that people can't handle the truth. I went through pediatric partners when my son was born and every time I went, I had to wait over two hours. That's really difficult with a newborn and a mom who is just giving birth. I also saw a different doctor every time which is also frustrating because having to re-explain certain medical condition conditions or situations is also frustrating. Pediatric partners and Hemet really dropped the ball with us several times his first year of life. So we ended up switching over to Dr Azhand and let me tell you it's been a game changer. Please don't read the negative reviews on this app and think that he's just the worst doctor in the world. He isn't he's actually opposite of all the big mainstream companies that are treating patients like a number. I'm a truck driver. I drive across country and he makes an effort to try to squeeze me in last minute if my children are sick, I need to see him. He also takes the time out of his day to sit and ask me how I'm doing as well. You don't get that with many doctors.

So my impression is that Dr. Matta is a fabulous Doctor, but she is 100% hindered by the operations…read moreof her office. The office is either severely understaffed or mismanaged. There is a lack of operational efficiency at every turn. Enough to warrant a poor review on Yelp which I hate doing but people....BE WARNED especially if you are expecting timely service while trying to address a health issue. Calling the office is an infinite hold queue that EASILY exceeds 30 minutes. I did my best to give the benefit of the doubt that it was just a busy day but I am now on my 5th attempt to contact this office and my hold time today exceed 41 minutes before I gave up. Our 1st telehealth appointment was confusing, Dr. Matta was late, then there were zero instructions on how to obtain scripts for labs. We weren't informed which lab the requests were sent to. Since you can't efficiently get ahold of anyone on the phone this required my husband to make an extra trip to drive across town to find out in person. Now let's chat about the Patient Portal where we messaged the Doctor on February 11th and the office did not return our call/message for A MONTH. 2nd appointment. Our $100 copay was conveniently collected but our appointment time came and went with zero communication from the office. I remained in a hold queue for 30 minutes, about to hang up when a text comes through with a Zoom link. Dinner is now cold, there is zero respect for patient time and I am expected to join this call as if I was not just completely inconvenienced at the cost of $100. At the end of the day we are all trying to navigate a broken system. Practices that have zero respect for patient time are not helping. I can't in good faith recommend this office with my recent experience that spanned over a few months.

Dr. Matt's is the best. I've been going to her for several years. She's has excellent people…read moreskills, she's very thorough, will spend the time listening to all your concerns and the list goes on and on. She's great. The office isn't the best but the Dr. is.