No no no! I definitely do not recommend this cab service. At one time it was reliable but it is…read morezero reliable. And they are very cunning too. They tried to rip off by charging us $10 for a very short trip to hospital. It used to be about $5 to get to hospital plus if driver was courteous we include tip. No way we waited until morning and caught the bus instead. This company needs to shape up or simply close down. They talk to customers like crap! Yes I said it!

JUST CALL AN UBER. The company I work for relies on this absolute DOGSHIT service unfortunately. I…read morejust had an elderly man wait outside my establishment for 2 hours. Within those 2 hours I had called 4 times and each time I called I was told "10-15 minutes. You're first in the queue." I ended up calling him an uber.

Great experience except for the distracted driving. Our driver was personable and early. He chatted…read morewith us and seemed interested. Unfortunately he took cell phone calls which caused three near misses.

I'm disappointed and I am disabled with a cane i made arrangements early enough I had a medical…read moreappointment and they never came i called 5 times and since they knew my number and since I didn't make my appointment I was suspended for 2 weeks and now in order to get an appointment I have to call to see if they have a spot for me.

after verifying they take the form of payment we have and scheduling in advance once we arrived at…read moreour destination the incredibly rude driver said he personally didnt take our payment and we needed to pay him directly. never use these people. trip on 12-23-25 6am.

We have to agree with the negative reviews. Called previous day to order a taxi st 6:30 am to get…read moreto SeaTac for our flight -- and no taxi showed up. Waited 20 minutes, desperate, then had to race in our car to airport. Do not trust them.

do not use them even it was your only option! i booked a 1130am pick up and when they didn't show…read moreup they tried to say i scheduled it for noon which was fine if they came on time but showed up a half hour late which resulted in me missing my 2pm flight. now they won't answer my calls and voicemail me! i been calling to get a ride back! so this is the worst customer service i have ever received!

Great at first, scheduled multiple pick ups with no problem. Last driver asked move up the pick up…read moretime, no problem. Then back, then got lost. Barely made it on time. Tried to schedule one last pick up over a week out. Response was, "No, we are short drivers." Disappointed

This taxi business used to be okay but now this taxi business is insanely expensive and very hard…read moreto get rides from.

DO NOT Trust them. I had an interaction with their staff who proceeded to tell me HOW things are…read moredone and not done. I was not impressed with his poor language as the general manager told me to go "F" myself. Stay away from this company.

From the owner: Puget Sound Coach Lines have been providing professional custom coach trips both locally and long…read moredistance. We can accommodate large groups in our sedans, vans, minibuses, and deluxe motor coaches. We offer custom charters for all occasions. Call us today for more information.

I highly recommend this taxi company. I was snowed in and needed a ride for health reasons. I…read morecouldn't get out my driveway because of the snow and I don't have a 4 wheel drive vehicle. They were absolutely swamped because many people were in the same situation as I. But, they picked me up, drove me safely to my destination and because my appointment took several hours they picked me up when I needed to return home. They are professional, friendly and local. I will always use this company. They have clean vehicles and drive safely.

My parter,, our child and myself were looking to obtain a ride to the airport and I was advise to…read moreuse Gig Harbor Taxi. I called them and got a quote. Then was advised to just reserve online. Immediately went and scheduled a reservation to my airport. I put arrival to be at 2:30A and right on their website that if it was in 24 hours to go ahead and give them a call to confirm. they are open 24/7 according to their website. I called them multiple times Then emailed them.. Then continued to call.. for hours.. to this second i have heard no response. This ultimately caused me to miss my flight and leave him very stranded. It put me in a very bad position and I have yet to hear anything from this company. This is very upsetting and a big let down as this was a big concept for the town. I would truly never recommend this service to anybody for their lack of professionalism.

If I could give ZERO stars, I would…read more When I called, the driver did not confirm my address so of course I watched him drive up to the wrong house, and started honking repeatedly instead of calling or coming to the door to ring the bell. So the neighbors were disturbed by the continuous honking in the early morning. Not only that, but when I called the main line to let them know that they were at the wrong house, the person who answered was not the driver and was EXTREMELY RUDE and hung up on me when I asked them to call their driver. He gave me the driver's number to do his job for him. Hello??? Why should I be doing your job? And to top it off, the driver was very late upon arrival and made excuses. He tried pointing out that a car on the highway being pulled over was his reason for being late but there was NO TRAFFIC on his side of the route. DO NOT USE THIS COMPANY IF YOU CAN HELP IT. Try and get a ride from someone that you know because this company does not deserve even a penny for their services.

I requested a ride from Port Angeles to Sequim. The driver was late picking me up. Then he…read moredidn't bring any device or machine to accept my payment. He took me to where he thought was my bank to obtain the cash. They changed the name. As we were driving, the amount of the trip went from $50 to $65. Then in front of my house he wanted me to go in and get a check. Just be aware of these disturbing practices before you call them.

About as perfect as the ride could get! Pricing was a little expensive but the travel was also…read morepretty far (Aberdeen to Olympia in WA). My taxi driver was well kept, vehicle was clean, driver arrived early, and was very courteous and friendly. The customer service team too, friendly, responsive and understanding while trying to reserve in a low cell service area. Kudos to the team and please treat them well! They all earned it! (I believe the team was Ashley as the service rep, and Williams as the driver. 10/10 would recommend both for their interpersonal skills!)

Dennis was on time, very friendly and when we got to our destination waited to make sure we were…read moreable to gain entrance to the building. That was important since a call had to be made in order for someone to unlock the door and let us in. It took a while before the person came out of a back room and opened the door so we weren't sure for awhile about being let in. We appreciated very much that he waited for us to gain entrance. We would definitely use his service again! Teresa 3/25/2023