Recently I returned from California sick. I thought it was Covid so I quarantined myself. I mad a…read moreappointment with TV medicine. By now I was hallucinating 24-7. I went in days before my appointment missed my appointment. Stephanie Dr Crownovers RN saw me. The next time they spoke she told him how I wasn't acting right, my skin color was not good, I was glassy eyed. He said called him and get him in here. That busy people would take time out of their day to be concerned about someone that most practices would consider just another patient amazes me. The story gets better, I went in and Dr Crownover did blood tests in house. Who has a lab in their Practice TV Medicine does. In a short time He told me to go to a certain place because they work with my insurance better and cost less. He was truly concerned about me from my health to finances. About 30 minutes later getting a CT scan. Dr Crownover himself calls me and tells me that someone needs to take me to the hospital. At the hospital I am told that I may not survive. I had a mess in my liver that was over 30cm in diameter. It had filled my body with ammonia I was in trouble. The hospital did a good job of helping me get my health turned around. I was sent home after the hospital had told me that their home care manager had set up everything and I was good to go home and people would be calling and setting up taking care of my home care needs. About a week later and no one has called I have no idea who to call. My wife called and Spoke with Michaela and Stephanie. They have stepped in and taken such good care of me. I have no words to say thank you big enough. Other than to say you have saved my life.

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.

I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

I had to have a nuclear stress test done today. While it may not be the highlight of my day,…read moreeveryone I dealt with at a saint Luke's was absolutely amazing! From theoment I walked in, the staff the checked me in were awesome! The nurse that took me in back and ran the scanachine was phenomenal and friendly. The two nurses that administered the stress test were amazing and friendly. To say the least, the staff made a note so pleasant test absolutely wonderful!! Thank you so much!

Front desk people are nice,efficient and explain everything very well. Blake is busy and usually in…read morea hurry but covers everything and is very thorough. He also takes time to acknowledge personal achievements with a smile. Great place.

I have been a patient at Boise Family Medacine for over two decades! When Dr. Mock decided to…read moreretire I felt thankful he chose to leave Tara Brumpton in charge of his fantastic practice! Tara, and her staff, have been completely thorough during every visit and have taken excellent care of me. Tara Brumpton, and her entire staff, are kind, empathetic, caring, knowledgeable caregivers who really care about every patient they see. The front desk staff remembers my name and are always kind. Boise Family Medacine has been the BEST caregivers and I would highly recommend them! Thank you Boise Family Medicine! You are all Rock Stars in your field and Angels On Earth! Lisa B.

This place is the absolute worst customer service ever. If you called, ask about your appointment…read moreor book appointment be prepared to be on hold 45 minutes plus every single time I've called. I have a simple question about insurance 20 3040 minutes on hold I'm leaving my doctor and going somewhere else bye-bye Primary Health you guys are locked into the 90s. You can't schedule anything online. You have to call and wait on hold hold hold hold!

I just came in to see Brian Cey and I had an appointment but the front desk staff was on the phone…read moreand the other helping a patient and in the back they no showed me even though I was on time at my appointment. They said the dr had to leave for an appointment. Which is BS because why would he even schedule me if he had an appointment himself he doesn't know how long our appointment would take. Also they tried to say I didn't make my appointment time because I needed to be 15 minutes earlier than my appointment time. I was here exactly at my appointment time. This place is gone downhill, I see why it's a revolving door or doctors coming and going.. even they don't stick

I see my favorite doctor and nurse here at Primary Health on Happy Valley rd.. I make sure I'm…read moreearly for my appointments, and they always see me earlier. It works out well. Dr. Roberts is amazing and so is his nurse Howard. Great care team here. I would never be seen anywhere else. Kudos.

Had an appointment and found out Jessica Everman CENP canceled my appointment because "she had too…read moremany clients that day". Seriously? I was never notified. Was told the next available appointment was in May, 4 months from now. I've run doctor offices for over 40 years. Rating this location substandard.

Dr. Tanya Almaras. Saw her for 2 yrs. Initially she was a huge help. However , my appointment today…read moreI walked out and will never recommend her. My complaint was not with her but with their lack of notifications electronically. She immediately got defensive and said we can end this now "I will not be lectured" while lecturing me about follow up visits. I've got a subscription for you, get humble.

Each time we have gone to this location, the staff and doctors have been so kind and helpful. They…read morereally seem to go above and beyond.

Been seeing Dr. Faught and their staff for about a year now and they are the most pleasant people…read moreever! From the front office to the MAs and other providers and NPs. I appreciate them and how thorough they are, with both myself and my two children. Glad I found them through my work.

Beware! They cherry…read morepick their patients, to minimize expenses based on your medical history.

Wanted another set of eyes on a wound, so called for a same-day appointment at this urgent care…read more Showed up a little early. They took me in a little early. Friendly on the intake. When the nurse entered, very personable and positive energy. I left feeling like it was the best medical appointment I've had in years. I'd definitely go back.

I'm very disappointed with the care I received. The provider documented a full head-to-toe physical…read moreexam in my chart, but no such assessment was performed during my visit -- they didn't even bring a stethoscope into the room. I later saw that my insurance was billed for services that didn't occur. This happened twice, a few days apart. Again, no physical assessment of any kind. I urge anyone who's been treated here to carefully review their medical records and billing statements. If others have had similar experiences, I'd be interested in connecting.