Nobody answers the phone! Very rude and angry when they do answer. Have not been able to speak to…read moremy aunt in 3 days! They don't care!

The quality of care was very good and they consistently called us about my father's care. The RN…read moreSherry Gordon was very helpful and made sure my father was comfortable and taken care of. She

I love Comfort Keepers! I have used this wonderful agency for both of my parents and have found…read morecaregivers for my parents who loved my parents and took care of them in the best way. I am so thankful for Lindsey and her staff for helping me these past 11 years with my parents who I loved so much. Highly recommend!!!

I started using Comfort Keepers a number of years ago. The aides were always responsible and…read moreresponsive to my needs. They were reliable and good people to have with me in my house. I would not hesitate to call on Comfort Keepera again.

Excellent service. Got me in a room right away with a doctor. Definitely a great experience.read more

Came here to the ICU on an emergency on a weekend evening. The rooms were clean, organized and with…read morethe devices and machines working properly. However, when I needed to come back to the ICU after taking a break outside nobody responded to me nor opened the door. And after opening the door I see people behind the door ignoring the ring... And it happened multiple times. Not sure why they had this behavior, and I think they need to be trained and shouldn't let people wait for long time outside the ICU doors...

I recommended a client to TLC and they were very happy with the care provided to their mother. Will…read moredefinitely continue to refer them in the future!

It is a poorly run agency. Mt mom ended up passing away. My mom had an aide Zee who asked to borrow…read moremoney from my father, which you are not supposed to do. She came three hours late, when she was supposed to be at Plainview Hospital at 9am. She could talk about her son in great deal about how he was going out with a girl who had aides. She neglected my mom for three hours and my mom had to call up the agency to find out where she was. If anything bad would have happened, the aid would have gone to jail for neglect and the agency would have been held accountable legally. She also neglected my mom towards at the end of her life at Plainview Hospital. She went out for three hours, instead with my mom. My father came in the hospital room and didn't find her. She came back within hours and threw out of the room. On June 14 2024, my mom fell on the dining room floor. The aide Joyce didn't follow my father's instructions not to walk alone with her. Joyce the aide didn't call 911 and the agency. My father who I a retired physician did.

My father was in Mercy Hospital for almost two weeks when we recognized he was not going to make…read moreit. The Hospice at Mercy said he was not critical enough for their in-patient services, so we had the choice of Dad going back to his Assisted Living home or to a nursing home to die. Assisted Livings are a social model where people live who need daily assistance. Dad had been at the AL for 1 1/2 years at this point and it was his home. The hospital Hospice handed me a list of agencies that provide Home Health Aides for end-of-life work. The only option was to hire a third-party care agency to administer this kind of care 24/7 for as long as Dad lasted. After a maddening 2 days calling every agency on the list, THANK GOD I found Better Home. Right away, they were a cut above many of the agencies I talked to. The intake person was competent and thoughtful of my difficult circumstances and worked to guide me though several decisions. They also could provide experienced Aides within a couple of days as opposed to several agencies I called. Paying immediately before even discussing what was needed was the opening gambit from one agency I encountered! At the AL, we were so lucky to have the Better Home Aides who really knew their business. They were competent, caring, informative and experienced. Dying is hell and witnessing it is sobering. Dad lasted 1 1/2 weeks in Hospice and my brother and I were there participating in his care almost every day. The Aides welcomed our presence and educated us. They were respectful of our needs in letting go of our Dad. I am so grateful to BH for the massive assistance they provided. Especially, I want to mention and thank publicly Sonia, Victoria, Leonard, Delphine (overnight), the very kind intake nurse who came Day 1(cannot recall name), and everyone I dealt with in the office such as Karen and the Financial person (cannot recall name). Their competence across the board made such a difference during the maelstrom of dying. Dying at the AL had hidden costs. The Mercy Hospital Hospice Good Shepherd provided Medicare-covered Hospice Services such as having an RN (Jerry) very helpfully guiding us. GS also provided the bed, oxygen, and some supplies to get us started. They provide a mandated 13 months of bereavement services, also. The AL provided "Room and Board" (no board as Dad could no longer eat), cleaning, and did the massive amounts of laundry we had. They also lent an Aide here and there to assist turning Dad. Long term AL Aides who knew us came in to cheer Dad and us, but were not involved in the care at this point. The rest of the work and direction was provided by the Better Homes Aides I mentioned above. The 24/7 Aides were $32.50/hour, but that added up to approximately $5000 for the first week. The AL had already been paid for the month so this third-party care was additional. There was also lag time in getting needed supplies, so I had to go to a med supply store myself a few times. The hospital Hospice told me they would "pick up" 4 hours of care/day from agencies on that phone list that I was originally handed. That was eventually true, but I had to fight for that discount during the 1 1/2 weeks Dad was dying and I was at his bedside. I wholeheartedly recommend Better Home for many of the reasons stated above. There is cost involved but the competent help they provided was invaluable to our family.

My family has been using BHHC for a few years now for my 91 year old Dad in his home. My Mom is 90…read moreand has needed help to care for him. Overall, they have really helped care for my Dad in a safe, respectful, friendly way. Sometimes you have to try a few aides to find the right fit for your family - the right fit for us has been Blanca. Unesh is our aide coordinator, and he has done an excellent job with communications, and trying to find the right person. Raj is the Operations Manager, and he has been a big help guiding my family with perspective in the home aide industry, and with Medicaid decisions. He is always accessible and has also been a pleasure to work with. I hope to meet the owner one day - she is a former nurse, and therefore brings a great perspective to a company that cares for people in their homes.

great experience.! The girls are caring and do all that they can to make my mom comfortable…read more Great agency to work with

From the owner: LOVE TO CARE delivers exceptional private care services throughout New York State, with a special…read morecommitment to families in Nassau and Queens Counties. We are dedicated to promoting the health and wellness of your family through our skilled and compassionate care. Our team develops a comprehensive care plan tailored to help you remain in your home for as long as possible. This approach allows you to stay close to your loved ones as you age or recover from an injury or illness.

Jack Lippmann's services were outstanding. He is professional, knowledgeable and caring. He went…read moreabove and beyond to process my father's case accurately and fast. Jack exceeded my expectations, and I am glad I found him. Thank you Jack Lippmann for your great service!

From the owner: Elder Care Services, Inc. specializes in preparing and filing difficult elder care documents. We…read morehave experience with many documents, and we are experts in all aspects of Medicaid. With our amazing customer service and our professionalism, you can be sure that we will get it right. Call today!

wish to express my "Complete" Confidence, Appreciation and Gratitude to the Rehoboth Elderly Care…read moreAgency. From the moment of contact with Intake Coordinator Aaron, I felt a "Sincere" Compassion and "Exceptional" Interest in providing the best and highest standard of care for my 94+ yo Mom who is a fall risk, and needs much care/assistance with her activities of daily living. Rehoboth Care Agency worked directly with me and MLTC to get my Mom set up for at home services ASAP. I am confident with Rehoboths Care Agency that my Mom will be able to continue living in her "Own" home. I am incredibly Grateful for Rehoboth!!

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S