The owner is very thorough. Has many of their own protocols…read morein place,families and patients have to follow in their own home.

I started using Comfort Keepers a number of years ago. The aides were always responsible and…read moreresponsive to my needs. They were reliable and good people to have with me in my house. I would not hesitate to call on Comfort Keepera again.

I came here for a brief interview and spoke with a few of the staff members and they were all super…read morepleasant! The office itself was very welcoming and clean! I certainly enjoyed my visit today.

From the owner: Attentive Care is a trusted, locally owned and operated home health agency. Established in 1977,…read moreour state-licensed company is readily available to serve you, your loved ones, and seniors throughout the community with comprehensive and individualized care services, including discussions with clinical supervisor about the plan of action, supervisory visits, and updates on the physician. We also update your physician about your health.

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S

"I cannot express enough gratitude for Pat and the entire team at Gentle Touch. I was recently…read moretasked with the overwhelming responsibility of helping my cousin transition home from a rehabilitation center following a stroke. Since I live in another state, I was incredibly worried about how we would manage everything from a distance. Pat and his staff truly went above and beyond to ease that burden. They didn't just provide care; they made sure every detail of my cousin's home was safe and that every single one of his needs was met before he even walked through the door. What touched me the most was Pat's communication and selflessness. He kept me in the loop every step of the way, so I never felt 'in the dark' despite being miles away. He even gave up his own personal time to help, knowing I couldn't be there physically. If you are looking for a team that treats your family like their own, look no further than Gentle Touch. They are professional, reliable, and most importantly, deeply compassionate."

I found this to be a place that is understanding and caring. Pat and his staff are very…read moreprofessional and accommodating. Their website explains what they can offer. Sadly, as much as I love my mother, I do not possess the time and patience to provide the care she needs. Thanks again

So, our Mom is at The Bristal in West Babylon, she's been there going on 5 years or so. First…read morethings first, DO NOT bring your parents to The Bristal, they will woo you with all the bells and whistles to get you in there. Once you're in, they sink their teeth so far into you that you can hardly breath. For $150k a year, keep your parents in their home, hire two aids and save your Mom/Dad some money and yourself the heartache of knowing The Bristal doesn't treat your family like their family. My Mom is not happy there, but she is a positive Polly, so every day she puts on her happy face and goes about her business. Second, hope to God that there is not a staff change for the nurse that is doling out the medications. Because the stand ins have NO idea what they are doing or who gets what medicine. You would think that a place like The Bristal would have a chart on every single resident (dietary needs, medications, habits, preferences, etc...) so that when a new or substitute hire comes in, they can continue the flow that the residents are used to without causing disruption to the residents' routine. Let me also say, that if they do in fact have charts like these, they should teach the aids how to read them. Then of course there is the pricing! It is absolutely OUT OF CONTROL and there is no negotiating with these people. If your parent walks in there on their own and happens to slip or fall, forget it. You'd better mortgage your home so that you can pay for the "service care increase" they are going to drop on you. On top of that, they just sent out increase notices that take effect in January 2025. It's about a $40 a day increase depending on your parents' service needs. Not bad right?! Well, you have to multiply that by 30 days and then by 12 months. So, basically, you're paying an additional $29,000 a day for them to do and in some cases to not do the same thing. The food isn't going to get better, the aides aren't going to be more compassionate, the wrong medications will still be handed out, and so on and so on. The sad part is that the aides (three of whom I can attest are very caring and most others who could care less) are probably not going to see a dime of this money, but guaranteed administrators are getting bonuses. My sister and I were completely glossed over at our first and second visits. Well, with how Mom was going to be treated and how she would absolutely love it. They would keep her busy, they would bathe her and treat her just like family. And then, the administration (all of them) and the aides (not all of them) showed their true colors. My Mom is just another number to them. There is no compassion from the administrative department there AT ALL! As for the aides, those that do care are far and few in between. The thing is that The Bristal is all about making money, nothing more, nothing less. If my mom had a quarter of the money, she actually has available, they would not have even looked at her. The honest truth is that the staff at West Babylon and the corporate leaders know that many adult children cannot or don't want to care for their aging parents. So they have found a niche where they will start billing you small, then before you know, bam! You are on the ropes, but you don't want to uproot your parent again. My advice, DO NOT bring them to The Bristal in West Babylon, they will woo you with all the bells and whistles to get you in there. Once you're in, they sink their teeth so far into you that you can hardly breath. When you have a concern, they will give you an audience until it starts getting real and then they will end the meeting abruptly. Look, for $150k a year, keep your parents in their home, hire two aids and save your Mom some money and yourself the heartache of knowing The Bristal doesn't treat your family like their family. My Mom is not happy there, but she is a positive Polly, so every day she puts on her happy face and goes about her business. I also noticed that most companies respond to Yelp reviews, especially when they are negative ones. Yet with as many negative comments that have been posted on here, The Bristal staff and administration have no interest in defending themselves, their actions or their staff. The reasoning is not because they don't feel they have to, it's because they can't so they don't. Truthfully, I wish either I or my sister could take care of our Mom, at $150k+ a year, we are both working ourselves to the bone to make sure Mom is comfortable and that this greedy, bloodsucking, money hungry corporation gets its money. With the executive director of each facility being paid around $135k a year, plus bonuses, someone has to pay for that.

It's been a few years since my last review so it's time for an update. My Aunt decided to live at…read morethe Bristal many years ago. She's actually one of the original residents. Since that time a few employees have come and gone but the quality of care remains at a high level. She's happy and well taken care of which are most important to me. My interactions with the staff are always well received. I feel they all take the time to meet with me when needed and they are very responsive to my Aunt's needs. The Bristal at West Babylon is clean, bright and inviting and I always enjoy my visits. Special shout-outs to Natasha who does a great job of steering the ship. Lorilynn and her staff who are always so helpful with my Aunt's healthcare needs. Christine and Angelina both of whom are a great help with anything and everything. And Carol, Shyanne and Albert who all make our lives at The Bristal a little easier. Thank you all for caring, Vinnie

Impressive team and great service ,excited to continue to see them help more seniors and families !read more

I was offer a job here. I had all my paper work in. Lost 4 days of work because every time I was…read moretold to come in for the orientation something else came up. Then when I finally get to orientation I was told I cant do it because I was not in uniform when I was never told to wear a uniform for orientation. so I let it go. I went next door to purchase a uniform so I can make it on time as I was told by the person there. once I come back I was told my physical expired yesterday so I cant take orientation today because of that. I felt as if they put any obstacle for me not to be able to get in there. I don't speck english to well but I completely understand it and I felt as I was being discriminated for my race by making it impossible for me to go through the hiring process as I am 100% qualified for the job.

A business is defined by its management and management is defined in adversity . Throughout the…read moreCovid pandemic , Mr Magloire pulled out all the stops to ensure all safety requirements were met. His level of leadership, care and dedication goes beyond any level of policy and protocol. to anyone searching for great care, peace of mind and security for your loved one, especially during a difficult and challenging time, i highly recommend Precious Pearls Home Health Care .

From the owner: Professional, Experienced, and Supportive…read more We are a New York State licensed home healthcare agency. We specialize in care and daily living assistance to an array of individuals. Whether you need daily or weekly assistance due to aging, illness, recovery, or rehabilitation, our care givers will provide an individualized service that you can trust. We understand that not one care plan fits all. Daily services can include anything from meal preparation, hygiene, cleaning, and supervision. We will take the time to get to know you and develop an individualized care plan that fits your specific needs. Companionship is key to a trusted relationship with our caregivers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings.

I received a harassing voicemail from this facility's main number: (631) 587-0600…read more They weren't even contacting the right person. If this is how their staff spend their time, what does that say about how they treat residents? Entrusting loved ones to a care center requires professionalism and compassion. This incident showed neither. I have documented this incident and will be reporting it to the New York Department of Health.

****FAMILIES AND PATIENTS BEWARE**** I ONLY GAVE 1 STAR…read moreBECAUSE YOU HAVE TO GIVE A RATING to submit a review. This is by far the worst place. Patients are treated like animals. I would not send my worst enemy here for care. Don't judge a book by its cover because this place looks nothing like the pictures. The attention and smiling faces attending to the patients doesn't exist. They leave patients in dirty diapers for hours even after calling for assistance. You will CONVENIENTLY find the patient's call button in the closed drawers of the nightstand, behind the bed or on the floor where the patient can't reach it or they don't work at all. Yep, my father's had frayed wires and did not work at all. There is AWLAYS the excuse that THEY NEED 2 PEOPLE to change a person, so you will keep waiting for that 2nd person for hours while your loved one sits in feces and urine with no dignity left. No motivation for patients to do therapy. All the excuses in the world to not follow through on patient care plan. As long as the facility is receiving payment, why move a patient along. The eyerolling from those in charge when you bring these matters to their attention is beyond unprofessional. You can have meetings about your concerns of the neglect, and nothing will change. You will hear patients screaming for help in their rooms or hallway, which is beyond disturbing. I have actually seen other patient's guests help the patients left to sit in the hallway for long periods of time being ignored. My last visit to this disgusting institution, I heard my father's room alarm going off from the check in desk, walked down the hall into my father's room to find him completely disoriented half on his bed and on the floor. Only did someone come to the room when they realized we were videoing the alarm outside the room going off and taking pictures of my father's condition. We raised many questions about the neglect of being left dirty for hours and over medicating my father so he would just sleep. If you keep the patients sleeping, the staff don't have to work. My father was rushed to the hospital septic from hours of being left in dirty diapers and neglected which led to infected bed sores and UTI's NOT ONCE BUT TWICE, which ultimately killed him. Medical Examiners' report doesn't lie or hide the neglect which is nothing short of murder. There is no denying the neglect now, and those in charge could eye roll their way to the unemployment line only because they can't be charged with murder & sent to jail, unless they can be. I would supply photos of the disgusting experience, neglect and abuse but will leave that to our attorneys to supply to the court and the State of New York. If you want a death sentence for your loved one, this is the place for you. THIS PLACE NEEDS TO BE SHUT DOWN!

I recommended a client to TLC and they were very happy with the care provided to their mother. Will…read moredefinitely continue to refer them in the future!

It is a poorly run agency. Mt mom ended up passing away. My mom had an aide Zee who asked to borrow…read moremoney from my father, which you are not supposed to do. She came three hours late, when she was supposed to be at Plainview Hospital at 9am. She could talk about her son in great deal about how he was going out with a girl who had aides. She neglected my mom for three hours and my mom had to call up the agency to find out where she was. If anything bad would have happened, the aid would have gone to jail for neglect and the agency would have been held accountable legally. She also neglected my mom towards at the end of her life at Plainview Hospital. She went out for three hours, instead with my mom. My father came in the hospital room and didn't find her. She came back within hours and threw out of the room. On June 14 2024, my mom fell on the dining room floor. The aide Joyce didn't follow my father's instructions not to walk alone with her. Joyce the aide didn't call 911 and the agency. My father who I a retired physician did.

I am livid because All Metro yet again, has sorely made more mistakes with my aides paychecks. I…read morewill not ever recommend them to anyone! I am sorry for any customers they currently do have. I will be not continue with them. When the aides call to clarify what happened they are met with ridiculous answers.

Having come back to work in an office after 3 years due to the pandemic, I can honestly say my…read moretenure at All Metro Health Care at west Babylon has been the greatest office experience of my life. Each and every one of my co-workers were bright, friendly, helpful, understanding, and cooperative with me as a new hire. Any anxieties I had as an office assistant were heard and empathized with. With a multitude of cultures and backgrounds, the staff headed by Bonnie the branch manager who put my concerns and any aid I'd need as a priority, I was always felt like I was truly a valued member of the team.