I have been using this cleaning company for a month now, they are excellent. They arrive on time…read moreand do quality work. They are also quick to respond to text messages. I would say their fees are fare for the service provided and consistent with other vendors .

This was the first time we have ever had a cleaning service for our home and Lotus Blossom was…read moreterrific! They arrived on time, brought all their cleaning supplies/tools and even had 2 shifts of workers to complete the job. They did everything we asked them to do (which was a lot) and left our home spic & span all at a very reasonable price. We will definitely consider them again. Thank you, Lotus.

Susy Q Cleaning absolutely saved me. I made a booking mistake on my end and reached out last…read moreminute, fully expecting to be out of luck, but Susy showed up anyway without hesitation. That alone impressed me. On top of that, the cleaning was excellent. My place looked fantastic when she was done, thorough, detailed, and clearly done by someone who takes pride in their work. Susy was also incredibly personable and easy to have in my home, which matters just as much as the quality of the cleaning. Reliable, kind, and professional. If you're on the fence, don't be. I'll absolutely be using Susy Q Cleaning again and recommending her to others.

Suzy was top-notch in a number of ways. She communicated promptly and well. Her team was…read moreprofessional and very competent. Her quote for a deep-cleaning of our very large home was fair. She was on-time, and completed the job when she promised. In sum, I would call her again. Thanks, Suzy!

Shayla is an absolute pleasure to work with! She's friendly & professional. My home was spotless…read moreand didn't have an overpowering chemical scent. After Shayla was done, she walked me through my home and gave me the opportunity to provide feedback on her work. She also shared with me some areas the need attention outside of her scope of expertise. I definitely recommend The Cleaning Plug & I look forward to having her help me in the future.

They do quality work with reasonable prices. Highly recommend this company for residential cleaning.read more

We paid $418 for a 3 bedroom 2 bath house. This included an additional fee for a "first clean."…read more My biggest frustration is that they mopped but did not vacuum. There were numerous "dust bunnies" around the house after they had left that I had to vacuum literally right after walked out the door. They seemed to miss certain surfaces that still have dust/ debris on them. I had planned on having biweekly cleans after this but I will not be utilizing this company and will not recommend to others.

Pleasant but expensive and inadequate…read more We just moved out of a 3770 square foot house and I was attracted by their "Move Out Cleaning". Ella and Shante assured me they would send a crew that would do the job for $700 (no carpet or outside windows) before the Realtor's Open House. Instead, 2 nice people, Frank and Sonya, showed up at 11AM. They seemed to work hard but it was an impossible assignment. Then the texts and calls started: the house had too many windows ($15 for cleaning each one, inside only, see picture below), 2 ovens, and the garage is too big. This goes with big houses. When I stopped, the cost was over $1100. The house was not clean, and my wife and I worked at it the next day.

Michael was awesome to communicate with and they offered a great price right out of the gate…read more Everything was included in their quote, no up charges or additional fees. Michael was friendly and respectful. I unfortunately wasn't able to use them for my service due to scheduling conflicts, but I will definitely be reaching out to them again, and would book them without hesitation.

We needed someone to come next day for a cleaning after we had someone cancel on us. Mount Carmel…read moreresponded with a quote within 10 minutes and quickly shared availability. They did an absolutely wonderful job! My daughter was particularly thrilled they organized her stuffies on her bed. Highly recommend - great service.

Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.