I delivered both my babies with Maternal. The kind of care and attention you get here is unlike any…read moreother. The doctors are all phenomenal. Dr Abdelhak is a high risk pregnancy doctor, and I felt at ease under his care. Dr Ratzerdorfer delivered my first and he's truly gifted at what he does. Complicated delivery with so much ease and confidence, that I trusted the process and his decisions comfortably. Dr Resnikoff delivered my second, and she made the whole experience so smooth. She was very calm and approachable throughout the pregnancy and delivery. Highly recommend this practice.

Great doctors, staff and setup. Had two high risk pregnancies and births go very well.read more

I am an aspiring Single Mom by Choice so I knew I needed to work with a fertility clinic to have a…read morebaby. I wanted to work with a Known Donor so finding a clinic that would be very sensitive and honor my wishes was critical. I looked at a few different clinics but out of all of the clinics I toured, CUFC was the place I felt most comfortable. My doctor, Lauren Bishop, from our first interaction displayed tremendous empathy, consideration, sensitivity, and pragmatism. I knew that I would be able to have a child with the help of doctors and specialists at CUFC. My road to getting enough embryos for a transfer was long and unforgiving. When I suffered set-backs, Dr. Bishop and the care team provided me with the space to grieve while always being ready to reengage. When I decided to do an FET, I went in with very low expectations- the story I told myself was that my egg were "poor quality" and thus I shouldn't hope for one of my embryos to implant in my uterus. Dr. Bishop had faith and encouraged me to lean into the possibility. When I got my beta results, I was delighted; I had already had symptoms of pregnancy so receiving that verification that I was indeed pregnant, really was a sweet treat. I have now graduated from CUFC with my little embryo. We will be transitioning to our OB/midwife now. I will miss the team at CUFC- the effecient check-in's; being in-and-out of morning monitoring in 15 minutes flat; the ability to email my doctor/nurse/care coordinator; the constant flow of useful information about my labs and meds. While I love my midwife/OB's practice, I will deeply miss the care of CUFC.

This team is awesome. Whenever you need help or instructions. At the time you called in. 5-10…read moreminutes later, there are always have a Nurse or staff call you back to support this painful and anxiety journey. They provide the best quality of care for their patients. I was trying another famous fertility center in NYU, the billing department never tells you the exact amount beforehand. However, Columbia Fertility Center provides adequate billing information at the time you decide to start IVF journey. Excellent service, friendly doctor and staffs!

CCRM is the top fertility service provider - high quality staff and organized operations. We…read moreswitched to CCRM following a very negative experience at Kindbody.

I visited CCRM Fertility Clinic on Friday, March 21, 2025, and was completely appalled by the level…read moreof unprofessionalism I encountered. I arrived on time for my appointment, only to be left waiting to be let in by a nurse whom I later learned was named Jackie, who was visibly preoccupied--holding a Dunkin' Donuts coffee and texting on her phone. When she finally acknowledged me, her demeanor was rude and dismissive. She unapologetically mentioned that her train was late, as if that excused the delay in my care. When I asked how long it would be before I could see the doctor, since I also had professional obligations, she responded with sarcasm and muttered an incredibly offensive comment under her breath: "These dikes are going to just have to wait," followed by a chuckle. As someone who chose CCRM because of its reputation as an LGBTQ+ inclusive clinic, I was shocked and deeply hurt. No patient should ever be made to feel unwelcome or disrespected--especially in a space that promises compassionate and inclusive care. I will not be returning, and I strongly urge CCRM to reevaluate how their staff interact with patients, particularly those from marginalized communities.

I'm a doctor who works for RWJBH which is how I ended up at IRMS since egg freezing is covered…read morethrough my insurance. However, I was so completely disgusted with the nurse coordinators at IRMS for their lack of compassion and empathy. The nurse sent me a message on a electronic portal to tell me how many eggs were retrieved- the number determining if I can potentially have children was relayed to me over an electronic portal like a text message by Milano lorenzano. Obviously that angered me and when I said I would prefer phone communication over such sensitive matters, I was told "apologies, noted"- the most insincere poor excuse for an apology. I loved my doctor who was the opposite of these people but honestly if my insurance covered RMA, I would switch over for my second cycle. My office was located in jersey city but I went to Livingston for my procedure. Again, I'm a physician and was disgusted by the lack of compassion and empathy from the nurses that are supposed to contact you daily about instructions.

This is a long one but I urge you to read it in in full if you plan to use this practice. My…read moreexperience with Dr. Perlman as a doctor was excellent; but my experience with this office was HORRIBLE and I feel compelled to warn others about the disheartening practices of the nurses and office staff. As people have said in past reviews I can confirm that they do treat you like a number throughout the entire process. There is no attempt to have a human interaction and explain anything about the medication, the ultrasound, the process, the injections, and realize that for you this is something new for you. Half way though my cycle they realized they hadn't ordered me enough medication from the start which had me scrambling to find medication with 8 hours notice - which after weeks of injections and appointments almost caused me to have to end my cycle early because their negligence. At the beginning of this process I was quoted an estimated TOTAL out of pocket cost of $1,300 (I have pretty good insurance) and this was the ONLY reason I decided to continue with the freezing process. They contacted my insurance, and got me the the final numbers in writing, and I even called the office to re-verify the numbers were correct because it seemed quite low. After speaking with them, I trusted their word and scheduled my procedure and paid the $1,300 in full. The day of my procedure I showed up to the surgery center and was shockingly told I had to pay them $800 dollars NOW or I would not be having my procedure. This being a time sensitive procedure I had no choice but to pay. This shocking discrepancy was only the beginning, as doctors office then requested ANOTHER $1,600 without any proper explanation. I immediately called them to discuss because clearly this had to be a mistake. I could never get anyone to call me back so I finally emailed the financial coordinator who called me over the phone and explained that the woman who gave me the initial quote had made a mistake and she had made that same mistake quite often and has since been fired for it - basically sorry, but too bad, cough up the money. Had it been a few hundred dollars I honestly would have probably paid it just to avoid the frustration I have gone through trying to get this resolved. In further efforts to resolve this I then had a virtual appointment with Doctor Thompson (who is my new assigned doctor since Perlman has left) who was apologetic and told me she would escalate the issue and help me out and see if she get me a credit for the amount I owe to be used for freezing or get it absolved. Two months passed with no word from her and when I finally followed up she wrote back that I should "Hang in there" and to email a coordinator in the finance department for an update (so much for escalating). The finance coordinator then copy and pasted a canned response saying essentially that it doesn't matter that I was mis-quoted from the start. Per my insurance I owe them another $1,600 and to again - cough up the money. At this point seeing how many other bad reviews have come in over the past few months I cannot help but suspect that this office is attempting to deceive patients and manipulate billing to extract more money. Such practices are utterly unacceptable and tantamount to scamming and defrauding unsuspecting individuals seeking medical treatment. In light of these troubling experiences, I urge everyone to be extremely cautious when dealing with this office. Please seek out alternative healthcare providers who prioritize honest and open communication. I have since gotten additional bills totaling over $4,000 - when I had been quoted $1,300. I made one final effort to have them correct this issue or I will have no choice but to have a lawyer get involved and perhaps the medical board. Please be wary.

As a native New Yorker, I know what going to the doctor is like here in NYC and the typical care…read morethat's given. NYC is so overpopulated that so many doctors treat you as a number but not at Kofinas Fertility! I was pleasantly surprised with the type of care I was given from my doctor, Jason Kofinas, and all of the other doctors at Kofinas Fertility including Dr. Montes, Dr. B, Dr. Narine, and Dr. Harry. Prior to going to Kofinas I had seen terrible obs who brushed off my concerns and swept them under the rug which ultimately led me to Dr. Kofinas. He gave me his email address which is unheard of! Of course, I never abused this privilege but it was comforting to know I could reach out to him with any questions or concerns and receive a response. All of these doctors are nothing short of amazing! Through the most difficult times of my life these doctors reassured me they'd get me to where I wanted to be and they were right about that! Dr. Kofinas is very confident in his decisions and always steered me in the right direction. A few of the nurses I saw regularly were Michelle, Luz, Joti, Juany and Tierney who were always very helpful. I always preferred Michelle and Luz to take my blood because of my thin, rolling veins and they'd always get it on the first try! Angela was also another nurse who brought good energy whether I saw her at the Brooklyn location or downtown. Stacey, the front desk supervisor has been a gem answering all of my questions and helping me with whatever concerns I've had along the way regarding payment, insurance, etc. Maria was also so wonderful to see bright and early in the morning. Her energy and positive vibes helped me through my journey and I'm sure she didn't even know it. I believe Kofinas Fertility is the best there is in NYC. Their approach is very unique and completely individualized to the patient. I'm grateful for all of the tests Dr. Kofinas put me through to rule out certain issues and get to the root of it all. I believe in everything Dr. Kofinas has recommended me to take and do to lead me to my beautiful pregnancy and soon to be family.

All they care is about money and not service. terrible place to be. it takes forever to resolve…read moreany finaincial situation or issues. Plus is 1000 for initial consultation way overcharge. The staff giggles and not professional at all.

Very glad we went with spring! It was nice to feel like an actual human and not cattle. We worked…read morewith Dr Hancock and she was out of town for my retrieval so Dr Yoder did it (also great). All the staff were kind, helpful and very responsive. Highly recommend!

As I was researching about "egg freezing" and different places to do it in NYC, I started to get…read moreintimidated reading some of the reviews on the big places like RMA, and just intimidated by all the information online in general. After finding Spring, it felt a bit more comfortable, so I made an appointment for a consultation with Dr. Klatzky. After the initial consult with Dr. Klatzky and the Spring team, I felt very educated on what I needed to do and how it was going to work. Long story short, I ended up proceeding with the egg freezing process for one cycle and I can't say enough about what an amazing experience I had here. The team is super communicative via their messaging app, which is super helpful in the process to have. I always felt supported and cared for by their team. Clarity on pricing was also great, no sneaky fees etc. Lastly, their office is super nice and comfortable. Overall, wonderful experience, also very happy with the results I got with them too. :) Would recommend to anyone!! Thank you, Dr. Klatzky!

Avoid at all costs. This place churns patients through with no critical thinking or specific…read morepatient attention. If you have PCOS, endometriosis, etc., they will not try to get to the root issue and help you, they just want to push you to IVF. Outside of the questionable medical attention, my biggest gripe is with the admin. Nurses take forever to respond, procedures are not explained to you in advance, you do not have a direct line to finance, etc. I had to follow up nine times, including the day of a procedure for them to submit a pre-authorization. To make things worse, after I told them I was no longer seeing them, several weeks later RMA submitted a rogue pre-authorization to my insurance which caused a massive issue. I would seriously avoid this place at all costs. Reproductive health is stressful enough as it is. You don't need the extra layers of stress that RMA creates.

My hubby is a 2-time cancer survivor and we decided to undergo IVF with Dr. Stein and his team at…read moreRMA. We had a great experience throughout and gave birth to our child this November! Service: Dr. Stein and his team were warm, professional, attentive, and easy to work with. The world of fertility is so complex, pretty terrifying, and sometimes incomprehensible but the staff at RMA always took the time to empathize and took the time to explain anything that seemed confusing. Huge shoutout to Tova Niderberg who was our IVF coordinator (unfortunately no longer at RMA) who helped us navigate through the intense processes of documentation, medical protocols, schedules for retrievals, and transfers. Another shoutout to Jo Anne Ndour of the Finance Team, who helped us with any financial situation. There were many times I was so emotional and anxious but Dr. Stein, Tova, Jo Anne and many others helped calm me down. RMA is a massive organization- so obviously sometimes you wait a long time to be seen, doctors can be in a rush, and sometimes a nurse would be curt and hurt you while prodding for a vein, but that happened rarely and overall our experience was very positive. Estimated total out-of-pocket cost (Male factor, AETNA Open Access Managed Choice POS 25/1000/NJ4) for 1 retrieval, 3 rounds of IVF/transfers, and all meds was around $9,166.46. - We qualified for AETNA's generous Infertility Care Program which covered more than half of the cost if you had a medical reason. - Egg/Embryo storage costs are NOT covered by insurance and are pretty steep but standard for NYC: $1000/year (the first year is included) Locations: RMA has many locations throughout New York and I haven't been to all of them besides the following: - Eastside @ 635 Madison Avenue: Retrievals and transfers happen here, large clean space and lovely staff. Unfortunately, your partner (or plus one) is not allowed during the actual retrieval/transfer procedures. - Westside @ 200 West 57th Street: Dr. Stein works out of this location. Also a large clean space and lovely staff. - Downtown @ 594 Broadway: Because I live in Brooklyn and work by Herald Square off the R/W line, I chose to swing by here for morning monitoring. I liked this location because it was so close to subway stations, and although the facility was on the smaller side was still clean and had friendly staff. (Out of the above Westside & Downtown had the nicest and most modern finishes, and obviously, the earlier you go for monitoring the fewer patients there are and faster you're in and out) - Brooklyn @ 26 Court Street: This was my least favorite location because the space is cramped and grungy with outdated finishes. It also didn't seem as clean as the other locations. It is close to many subway stations but it's impossible to find parking here. Other: - The more eggs you get from retrieval the better because the number of viable embryos you will end up with at the end after fertilization, freezing, grading, etc is around or lower than 1/5. For example, I had 35 eggs and ended up with 7 viable embryos. - The grading of your embryos can change upon thawing/freezing on the day of transfer Huge thanks to RMA for helping us bring our beautiful Sophia into this world, we are so grateful to have worked with you!!

I started my fertility Journey with New Hope 3 years ago, and it has been one of the best decisions…read moreof my life. At first, I tried switching to, Progyny, an alternative clinic, because of my employer fertility benefits and additional coverage. But despite this, I returned back to New Hope because the services received at the facility in network with progyny simply did not compare to the services at New Hope. Alhamdulilah, I achieved my fertility goal and graduated from the clinic to continue with my OB/GYN. If you are like me (a relatively busy woman) seeking fertility treatments that will not interfere with your career, New Hope is the perfect place for you. I had the pleasure of working with Dr. Zhang, a physician with New Hope who actively listened and did not stray from his commitment to tailoring my needs to meet my fertility goal. Dr. Zeitoun and the OR team supported me in numerous ways and were extremely punctual and professional; They always made the time to promptly respond to my emails and return my calls when I had questions. The receptionist Toni, is consistently engaged and diligent when it comes to client needs. The Billing team who always made sure I understood what I was charged for and any past allowances were carried over to my next treatment session. I am and will always be forever grateful for the services received from the entire team. From the PA's, Nurses, Phlebotomist, Ultrasound Tech, Embryologists, Coordinators and all team members. New Hope Fertility Clinic will definitely be where I return if I intend to pursue future fertility treatments.

My partner and I first came to NHFC to start IVF, knowing it would be a difficult journey…read more Thankfully, Dr. Zhang and Dr. Zeitoun didn't rush us into treatment. Instead, they took the time to go through early testing like bloodwork and semen analysis and actually encouraged us to keep trying naturally. We're so glad we listened, because we were able to naturally conceive our baby boy. Throughout that time, they were incredibly kind, empathetic, and supportive of our concerns. Now that we're trying for a girl, we've decided to go through an IVF cycle (though we haven't transferred an embryo yet), and once again the entire team has made us feel comfortable and cared for. The doctors and clinical staff have been patient, thorough, and attentive every step of the way. Most importantly, the lab team has been amazing! Always responsive, clear, and thoughtful in answering our many questions. We've consistently felt like we're in good hands here. Getting ready for our transfer so fingers crossed!

"Patients don't care how much you know until they know how much you care" -…read more I highly recommend Dr. Weidenbaum. Not only is she an extremely knowledgeable provider with an extensive education from world class institutions, she REALLY shows you that she cares. My appointments with her represent the most human, genuine interaction I have had with a clinician in a long time. She is warm, takes her time to ask you questions and LISTENS To your responses, provides clear, everyday language to explain your conditions to you and the recommended course of care. She does not make unilateral medical decisions on your behalf, but rather engages in patient-centered care where she presents you, the patient with the options, each options associated risks and benefits, acknowledges your own individual preferences, and then asks YOU the patient which treatment option sounds best to you. If we had more doctors like Dr. Weidenbaum, our healthcare system would be a much better, more efficient and less stressful experience for us all. I hope NYU Langone has her training the next generation of providers. Dr. Weidenbaum provides flexibility of appointments- offering virtual visits for consultations and follow up visits to discuss results- and in person appointments when exams and testing are needed. I will also say, this was a "top-down" experience. Dr. Weidenbaum's CNA was very pleasant and professional - and also clearly very well trained. I am not the best patient when it comes to blood draws- not the best veins and vasovagal syndrome that results in fainting (and sometimes vomiting!) when I have my blood drawn. Many phlebotomists struggle with my labs. Dr. Weidenbaum's CNA was incredible. She got a vein and my blood collected in 10 seconds! No slapping my arm, no repositioning the tourniquet and consequently- no fainting! I wish I could go to her for the labs ordered by my other providers! Dr. Weidenbaum's administrative staff- Crystal and Jennifer are equally great. They are incredibly responsive, clear in their communication and easy to work with. I really wish the providers I see regularly at NYU Langone Health were more like Dr. Weidenbaum's team. The only reason I took off 1 star for office and staff- and I don't believe this is Dr. Weidenbaum's staff directly - is that I have unfortunately experienced a great headache of a billing issue subsequent to my visits with Dr. Weidenbaum. This is an issue with NYU Langone Health's Physician Billing Department, which I am confident Dr. Weidenbaum has no authority over. I have had similar issues when I visit other providers at NYU Langone Health. My insurance carrier has sent me EOBs (explanation of benefits) showing full payment for my visits, and. NYU Physician billing is sending me overdue notices saying my bills have not been paid. This is really not a reflection of Dr. Weidenbaum nor her team, but rather of NYU Physician billing department, which is not based in New York. Unfortunately, I do know from experience with NYU that there is always the potential for a billing issue when I go to an NYU provider. Hopefully they can resolve their issues as I would not want others to be deterred from seeing such a wonderful provider as a result of the hospital system's administrative issues.

I understand why most clinics have low ratings. Though NYU Fertility isn't 5 stars either and…read moreslightly unorganized, I've had an amazing experience with them. I finally feel like a person rather than a number. They really care about answering all of my questions and have been a great help through my experience with them so far. I had another fertility consultant elsewhere and I just felt like I was jumping through hoops with no results. At NYU they have been very straight forward and I finally feel less hopeless. I'm so happy I decided to go through with IVF here. Wish me luck .

Since I recently moved to New York from LA, I've been searching for a OBGYN, and thought I found…read morethe perfect match with the office of Dr. Goncharov. Unfortunately, due to their poor receptionists they lost a potential patient because of careless mistakes. I called on this past Monday to inquire if they were accepting new clients and accepted my new New York insurance. Wanita, who I spoke to said Dr. Goncharov did not, and I could see one of the nurses Marina instead who is in the office on Fridays in Manhattan. She scheduled me in for the same week on Friday. She needed to validate my insurance number (which I did not have at the time), and asked me to call back the next day. The following day, I called the office with the information and a different woman I spoke to had no idea who I was and had no idea about my appointment on Friday. First red flag. So I rebooked the appointment for the same time, and confirmed that they accepted the insurance. She said yes. This morning (Friday) hours before my appointment, I receive a phone call from Wanita asking for my insurance phone number because she has never seen the insurance before and was not sure if they accepted it after both of them confirmed they did. Is it that difficult to perform a Google search to contact them? Once again, I did not have the card on me and had to call her back with the telephone number, and wait for her to call me back 2 hours before the appointment to confirm if I could even go there. She said that Marina only took it (yes, we already established this and thats why the appointment was with her), but she wouldn't be in the office today. WTF? I had to cancel all of the arrangements I made to come into the office after I had already took the afternoon off of work to come in. Oh, and it gets worse. Wanita said that Marina is sometimes in the office on Fridays, but really had no idea if she would be there the following week or any future Friday in fact. It is a yes or no question after you look at the doctor's calendar. Seriously? Red flag after red flag, I finally said "I'll go somewhere else". It shouldn't take six phone calls to schedule an appointment. If they can't do that right, I'm not really sure if I'd want to trust them with my billing or body.

What can I say? My experience with Dr Goncharov has been great. I found Dr Goncharov on yelp and…read moredidn't regret it. My first visit, didn't wait long, staff was very courteous and accommodating. I met with Dr Goncharov, didn't know wht to expect but was not disappointed. He informed me of what the next step would be and was pretty thorough with my medical background as I was high risk. They really accommodated me. He and his staff are very caring and it made for a less stressful pregnancy. You can almost always get him to talk to if you have concerns. He delivered my baby April 26 c section. We delivered a healthy beautiful baby boy. While in the hospital, he was there every step of the way. Thank you so much for being so attentive to my concerns and needs.