I have loved my time at the Grove! I see a lot of people on here complain about their roommates…read more This makes no sense to me. Sorry your roommates suck but that doesn't mean the employees do! I've had random issues here and there and each time it's been a quick and easy fix. Without going too much into details I've had my own personal issues and management has gone above and beyond for me to feel safe and secure! I've only gone over my given utility cover of $25 by $1.96! I know a few people who have gone way over and that's because they constantly throw parties. I walk to and from campus everyday so there's no need for an over priced campus parking pass (plus The Grove comes with a free parking pass)!

The grove sucks. The management is stupid, they are young, unqualified, and not helpful. The whole…read moreplace is cheap. There has been multiple huge floods throughout the apartment that have caused terrible smells, destruction to property and made residents stay in a hotel. Days later they came to fix the problem which was just them slowly drying the floor. After already paying unreasonable prices for how outdated the apartments are, they also gave no effort to compensate for any of the problems they have allowed.

I moved my daughter into the Suites this weekend. It was not a pleasant experience. A couple…read morethings.... Elevator - she is on the 5th floor and the 2 little girls in the office told me that we would have to use the stairs. We did 2 loads and about died. Thankfully a nice cleaning lady let us use the elevator. PLEASE be more aware. Were we never asked about health conditions or being physically able to use all those stairs. Paying $720 a month and no elevator, pretty ghetto. Jack Card - the 2 little girls in the office never told us after handing us the key to her apartment that we needed to have her Jack card to even get in the building. Pretty important. But one was busy eating so go figure. Parking - I was told to be careful unloading the car as you could get a ticket. WOW! Move-in time and you are really going to ticket parents to get money. Do better! Common sense, were are moving a student in. Signs - NO signs that say 2nd floor Welcome Center this way! Nope, had to guess where it was at. No signs to say park here to check-in. Soo many parents doing U-turns. Put out signage! Payment - the little girls couldn't take a payment BUT had to ask about it first. Train them better. Office workers - please screen these people before you hire them and then train them once you hire them. NOT helpful at all! And I heard that from multiple parents.

Don't live here to go to college. I blame this place for making my college year even more…read moredifficult; the wifi is so slow it's hard to do assignments, my power went out MULTIPLE TIMES while living here, all the time power goes out and you are out of luck until tomorrow no way to finish assignments unless you use your phone. I got charged a bunch of fees for "wall damage" and repairs, when I have photo proof of there being none, when I complained the management team said it was too far past the time I'm allowed to combat it ?? It cost me so much money to live here, I had to go to the other side of campus to print out materials for my classes because you only get like 5 pages for free. Overall bad experience.

I've lived here for almost 3 years. Here's my experience:…read more - Located on campus, and is housing for students only - that's great! - NAU Police enforces campus law here - which is great - and don't worry, you'll get to know them pretty well...they are here a lot! - Managed by American Campus Communities (ACC) - that's not great! - ACC needs to improve in many areas. Here are some examples: 1. Summer of 2025: sent out an e-mail that mattresses will be replaced. By the end of the summer, I didn't get a new one and had to reach out to them to find out why. Oh- they didn't order enough. Too bad, I don't get one. Even though my flat sad mattress is from 2014 (original from when Hilltop was built). 2. In the Fall (September), Hilltop starts sending out "RENEW NOW FOR LOWEST RATES" e-mails to their current residents. I renewed early (reluctantly, but in prior years, that was always the lowest rate. And, I did like the convenient location on campus). A few months later, my room style was priced $240 lower PER MONTH than what I signed on my contract. Apparently, ACC didn't account for classic Supply and Demand principles related to the increased supply of student housing (the new Park Place apartments offered much nicer, new apartments for less than old Hilltop's prices). So Hilltop was forced to lower their prices to try to fill the community (I was told they never did get it completely filled). After contacting the Hilltop management and begging for some kind of discount or concession (even just free parking), they said absolutely not. Essentially, a big "FU" to me. They claimed if they lowered my rent/ re-did my lease, they'd have to do it for everyone who signed early. I later found out that they indeed DID let certain students re-do their lease. They also decided to later offer 10 month leases only, and let some people change to those but never notified or offered that to residents who had signed early. That would have been beneficial to me. I see that now they offer 'lowest rate guarantees', so they must now realize how terrible they treated some of us. But, Hilltop, I am sorry...it's too late in my case. You got an extra $2,880 from me. I hope it was worth it...I will never, ever recommend an ACC property to anyone I know. 3. Maintenance personnel over the years is hit and miss - some are very nice, and some clearly don't like their jobs. We had an issue with our front door not locking and at one point they wanted us to just leave our apartment without being able to lock it. It's a long story, but just one example of how they don't care about our safety. 4. They have a rule stating you cannot lock any type of bike or scooter to stairwells or walkway railings (lock it to the bike racks only), but they never enforce it. I've had to maneuver around bikes, e-bikes, scooters when walking to my front door many times. I think this is against fire code, too. 5. They advertise package lockers. BUT, they're only accessible during the (inconvenient) office hours. The office is completely closed on Sundays. Since I first moved in 3 years ago, they've drastically decreased the hours that the office and amenities are open. 6. The only amenity you can use when the office is closed, is the gym. Nothing else. 7. The Zego utility bills keep increasing and nobody can explain why. 8. Parking lot becomes one large sheet of ice in the winter. They are too lazy to properly plow the snow. Good luck! 9. Finally, the entire flooring replacement project is likely breaking some kind of Arizona landlord-tenant laws. They are forcing students, during the school year, to pack up their entire apartment and vacate for a few days. WHAT? Oh, and they 'hope' they are able to clean up all the dust before you occupy your apartment again. Oh, and there might be fumes from the glue. The note they leave on your door, prior to starting the project, states conflicting construction dates. They should be providing alternate lodging during our construction dates, but because ACC is focused on the almighty dollar (and NOT you, the student, even though their website says otherwise), they would never do that. There's a lot more I could say. And if ACC posts a reply saying they'd like me to reach out to discuss these issues...I already have reached out, as have other residents. ACC will not resolve things and will not care. Please choose your student housing wisely.

Was decent for the first 2 years here but right now they got a lot of horrible shit going on. Made…read moreme move out 1 month before graduation only to put these mediocre ass floors in using XYLENE! YUMMY!! And then the staff got the nerve to start crying when we complain. Almost got hit by a car for the 3rd time around 2 days ago in the parking structure, called the cops and nothing happened. I was rudely awoken at around 8:30 today by the flooring people in the apartment upstairs creating loud, bomb like, bangs that send the whole building into a reverb vibration. They are also throwing carpets from the 3rd story staircase right in front of my window which definitely isn't legal. Only live here if you plan to stay less than one semester. Run by a bunch of unhinged delinquents.

I wish i could give skyview 0 stars!! Our wifi goes out for random times for days to weeks,…read moreMaintenance can enter your apartment whenever they want and they don't have to have a reason or a specific day! They increase your rent randomly and don't have an explanation for doing so! They also will charge you random fees with no reason and when you confront them they try to come up with a reason and can't! DONT LIVE AT SKYVIEW!!

Don't live here, the management doesn't care about those who live here. I'm about to move out…read morefinally and thank god because they've been doing construction everyday since mid may. Everything in here breaks and is cheap, and the walls are so thin I can hear my neighbors shower, close drawers etc. the construction workers they hired are all rude, and block the entrances to the garage everyday. The girls who work here are horrible too, as one of them sat in my apartment yesterday and talked on FaceTime inappropriately with some guy. It appears nice at first but trust me this place is overpriced. Oh and not to mention how trash the old payment system was, I got overcharged many of times and when I called I was never given any money back

Great amenities, accommodations, and student support, but you'll pay for them. While campus housing…read moreis priced at the national average, living in a dorm isn't naturally peaceful. If you value quiet, you'll probably be disappoineted. Studying and sleeping can be difficult due to dorm noise. It's hard to get into a university apartment because there is a waiting list and units are typically reserved for upperclassmen and persons with specific disabilities. It can be expensive to live off campus. While you can use your grant and loan monies towards rent, there's more costs involved: bus passes, parking permits, icy roads, rain, and snow. Finding a parking spot isn't guaranteed. Most off campus students have jobs--PT or summer-- to cover expenses. Family support makes on-campus living easier because you can go home for breaks and holidays. It's much harder on independent students to live a traditional college lifestyle. Flagstaff is generally over priced. Despite this, I am happy that I attended NAU-Flagstaff. I lived on campus, paid campus tuition, but got special permission to take all my classes online so I could have an open work schedule. (I was paying off a car and credit card.) It is hard to get a job in Flagstaff due to the overwhelming number of students trying to find one in a mountain town. Flagstaff is technically a city but it feels like a town. I completed a major in Parks & Recreation Management. My emphasis was Human Health and I did study abroad with NAU in Costa Rica. I am happy that I attended NAU for both the program and location, which is what brought me to the university. (I had considered PA and FL, but want to live in the Wild West instead.) However, I don't know of a single person who likes Dr. Charles Hammersley. His teaching style is so-so and his assignments often didn't correspond to our reading material-- like our own textbooks. I have had discussions with other older adults whom also have had professional jobs prior to taking his courses. All of us were in agreement that he was frustrating. Worse, he is one of the rudest people I have ever met and not open to feedback. He has a pretty bad reputation campus-wide. His courses were difficult not because of the material but because he is a difficult person. I am bringing this up because, by all appearances, it doesn't seem that NAU has done anything about his behavior although the university averages about one formal complaint about him per week. (I am friends with a person in that office!) What makes this a hardship on students is that he teaches the upper level PRM courses; so, you can't avoid him. Altogether, this affects your life and your GPA, causing unnecessary stress in a major program about recreation, health, happiness, and personal growth. It's ironic. NOTE: If you want a job a the ski resort, you'll need 4WD to get there. Most "cool" jobs and PRM-related jobs will require you to commute 30-90 minutes from campus. I moved out of state for several paid internships that provided cheap or free housing in the form of bunk houses, trailers, and historical adobe cottages. I also rented bedrooms from locals loosely affiliated with my employers. I have also lived out of my Prius for seasonal jobs. (If you do this, I would suggest an SUV with tinted windows or stealth camper van because car camping is often illegal. Doing out of a Prius was super uncomfortable.) Of all the college programs in the world, the only ones that I would ever suggest be completed online (after freshman year) are ones in parks, recreation, tourism, sports management, and hospitality. That's because experience matters as much- if not more- than the degree. If your program is offered online, you can work and attend college at the same time. These degrees are not rocket science. Before make any decisions about NAU, call around to housing options on and off campus. Schedule campus tours. Do online research. Try to interview current students and RAs without filters.

It was a breeze moving the girls in for sophomore year at NAU. Barcodes are sent through email to…read moreprint out and place on dashboard so that parents are able to park on campus without worrying about getting a ticket. Times are chosen by the student through the jack app so that move-in can be staggered. There are large Bins available to move items from the car to the dormitory. Some dorms do not have elevators, but the bins are still helpful because you're able to move items to the staircase. Doors are still locked for safety, which is a good thing. Use the jack app as a student for entry on your phone. There are always plenty of large dumpsters and extra dumpsters near the dorms during move-in and move out to easily dispose of trash and boxes.

Our experience with Yugo Flagstaff Grove (August 2024-July 2025 lease term) was unacceptable…read moreoverall. When my daughter moved in, her unit was in awful condition with a strong cat-urine and ammonia odor that made it unlivable for several nights. We had to make other arrangements while the property replaced the carpet, repainted the room, and replaced the base trim. Although the staff were friendly and repairs were eventually completed, management refused to take accountability for the situation. They declined to waive a small $65 move-out fee and even misapplied Fair Housing law as their reason. A simple gesture of goodwill could have turned things around, but instead management hid behind misinformation. We will not be recommending Yugo Flagstaff Grove to other students or parents.

After moving out in July, I received a statement in August claiming I owed $800 for carpet damages…read more The carpet was in the exact same condition as when I moved in. There was no excessive wear, no stains, and no damage beyond normal use especially considering how little I was actually there. I emailed management multiple times asking for proof of these damages, such as photos or documentation. They never responded and refused to provide any evidence. Based on this, I truly believe they charged me a full month's rent disguised as "carpet damages" because the unit was empty and they wanted to recover lost rent. This experience felt extremely dishonest and left me feeling scammed after being a responsible tenant for an entire year. I'm writing this review in hopes of saving someone else from going through the same situation. Be very careful when moving out and make sure you document everything

FYI: FREMONT STATION APARTMENTS have been a nightmare to deal with this past year. My senior has…read morelived in 3 different apartment complexes over these past 4 years and Fremont has been by far the worst. The staff and management have been rude, uninformed and inconsistent. And the common areas are DIRTY (walking down the carpeted hallways is a nauseating experience). The worst part? They charge more rent than either of the other places she's lived. I do not recommend it.

Number 1: NO PARKING, if you don't get a parking pass before they run out, you will get towed and…read morehave to fork out $300+ to get your car back every time. Number 2: THE TRASH, they rarely clean out the trash rooms if ever, and the trash cans at the bottom of the elevators are always flooded and spilled out onto the floor, biohazard smell and if you have a dog you have to keep them on a tight leash so they don't eat something that's been rotting for days. Number 3: PETS, like mentioned, this place is all indoors where all apartments are accessed through the inside, and the floors around the stair doors are filled with piss stains from dog owners trying to walk their dog, it reeks and they haven't done a single thing about it. Sometimes if you're lucky you might happen upon a puddle in the elevator! Number 4: THE MAINTENANCE, roommate literally tore the thermostat clear off the wall and then moved out the next day with no repercussions, and we were still charged the same utility bill for the two months it took them to fix it. There was a whole ass inoperable moped in the living room for pretty much the entire term, and the front office did nothing about it. (I'll attach the photo I took if I can find it), Another time, a guy unlocked and entered my room while I was watching a TV show and started looking around my room "for damages" in the middle of the second half of the term, I don't recall hearing a knock or an announcement, but they had supposedly sent out an email earlier in the day. Number 5: THE FEES, $150 redecorating fee they give you so they can do absolutely nothing to your unit before you move in, I'll also include the fees they're gonna put up my ass after cleaning the common area alone while all three of my other roommates left a month ago. I don't smoke or drink, but I just cleaned up 50 empty liquor bottles and scrubbed resin off the shitty floorboards for the past 3 days in their honor. Don't live here. Edit: since I haven't been charged the fees after moving out yet, I'll come back and remove that part if the opposite happens, until then I won't keep my hopes up. As a side note, the staff is actually pretty nice despite the cons, but I don't rent an apartment for the staff, I rent it for the conditions.

The hot tub was closed for 75% of my lease, and none of the bathrooms (gym) ever had toilet paper…read more Also only HALF of the residents are allowed parking.

Beware. Total ripoff. They say they have an apartment and get you ro pay a NONREFUNDABLE $375.00…read morefor an application. Then magically, there is no apartment and your out $375.

Friendly and welcoming staff. Pool/spa are best during the summer. Love the apartment layouts and…read moreare very spacious which come in handy for the holidays.