Beware. Total ripoff. They say they have an apartment and get you ro pay a NONREFUNDABLE $375.00…read morefor an application. Then magically, there is no apartment and your out $375.

Friendly and welcoming staff. Pool/spa are best during the summer. Love the apartment layouts and…read moreare very spacious which come in handy for the holidays.

Writing this after the shooting this morning in the complex. Incredibly overpriced, poorly…read moremaintained, loud, and unkempt. Complete shit-hole. My neighbors children chased my girlfriend with a knife. None of this is exaggeration, I regret choosing Woodlands.

There's always construction or some kind of loud noise going on and the apartments kind of suck for…read morethe amount your paying not worth it

If i could I would give this place -5 stars. This is the worst place I have ever lived in. I have…read moremoved around a lot of my life and rented for most of childhood and adulthood. I know what buying for your buck looks like. This ain't it. i moved in 07/24 and at first it was fine w the old management. There were a lot of problems w the apartment the whole time, such as jacuzzi never worked (for over a year), window blinds constantly breaking and snapping, power being out for several hours every week, our old and terrible washer and dryer, our nasty smelling water, never snow plowing early enough had to skip classes, etc. All besides those things, the management did the best w what they could do and were caring and sympathetic. Then Greystar comes to take over the complex. A lot of the staff left, not sure why but if i was them i would have been happy to not work for greystar. The lady that ran the apt at the time i believe her name was like Auvry (Greystar management) , lwas very very mean in every interaction we had. We were trying to renew and she was making it difficult. We signed in 24 at 2k base rent and then in 25 it went to fucking 2.3k. What the fuck is that. We went to the office at the time the last remaining good person in the office still worked there. we told her about how i am a teacher we can't afford to pay this what can we do. We settled on a 9 mon lease at same price and since we moved in July and i am a teacher like I said the best time for us to move would have been my spring break. We had a few conversations about this and we had thought our move out was 03/18/26, i believe as that is during may's spring break. She had fixed it so we would renew with that as our set move out date as an exception for our circumstance. Then i get a renew later closer to move out around Jan that our move out date was to be set to 03/31. I was extremely angry because months prior we had stated w the former employee who had then left about 2 weeks later, told us it was set. And i had conversations w Auvry, (who was the for temp. manager from greystar) about the topic to confirm as well. We basically paid an extra 800 ish dollars for those 13 extra days. As I said previously I am a teacher. I do not make a lot of money and living is hard these days. The idea of this 20+ year old complex charging 2.3k or more on these ugly, outdated, dog food reeking complexes is absolutely insane. CRAZYYYY. On top of all of this I had to pay a crazy amount on move out for stupid shit. We owed 666 AFTER our deposit came out. Mainly all for carpet. The people working there are not the problem. It is the higher ups that are directly associated w Greystar and how poorly maintained this complex was previously. Maintenance tries its best, but everything is super busted and reused; hard to rebuild on such a terrible complex. Do not move here, it sucks. Trash is everywhere always, the sidewalks are never cleared, there was so much police activity, etc. Save yourself some effort do not pick this place.

My experience here was unsafe and uncomfortable:…read more Racial slurs overheard in shared spaces (pool) Poor air quality, indoor temps up to 85°in the summer (even with the ceiling fan), cold bedrooms for kids Noise and smoking (marijuana) outside windows at all hours Security gate unreliable for almost 3 years Ongoing admin issues and dismissive responses to concerns Frequent Office Staff turnover The model apartment has different appliances than the space you actually rent. The Fees are high---you have to pay for trash and internet and sometimes they do not pick it up, and sometimes the internet goes out for hours. The community promotes inclusion via their Fair Housing Stickers, but my lived experience didn't reflect that. Representation is not enough without training, accountability, and genuine commitment to safety and respect. We're relieved to be moving on and hope management takes feedback seriously for future residents. Corporate is aware of the concerns, and they do respond, but it doesn't seem to change the experience living here.

I absolutely loved living here and I'm truly sad to go. I love the backyard and how lovey the staff…read moreis, Brenda helped us out a ton with moving in and getting everything sorted. SUPER dog friendly, perfect dog park and a lovely quiet neighborhood!! 10/10 would recommend!

Truly "home" - Your pets will show you that Caleb & James are genuinely caring people. They take…read morecare of your maintenance needs & the property. When you walk into the office, Brenda & Nevah authentically welcome you and make your transition into the community smooth and easy. It only gets better once you're here to stay!

Love living here. Shout out to our incredible apartment life team who put on spectacular bi-…read moremonthly events that help build community.

We wanted to share our review of Country Club Meadows In Flagstaff AZ! We relocated to AZ and Sal…read moreassisted us in showing us the apartments. We ended up deciding on a townhouse in community and overall the experience living at Country club meadows is amazing! its quiet, clean and has a professional and exceptionally friendly staff! Sal L. Is the Best! she will go out of her way to make you feel right at home and has answers too most questions you may have. The apartment homes offer community environment and has many amenities too, pool, gym, basketball courts, and pet areas for your pets to have some exercise! just be mindful to have them leashed to and from the locations. We love the atmosphere and quiet, clean community feel. Its a safe place to raise your kids.

I lived here for 3 years, at first management started out nice and as time went on they got nastier…read moreand nastier, it started with me adding my boyfriend to the lease, he accidentally filled out the paperwork in pencil and forgot to include his divers license number, management accused him and myself of trying to hide something about him which we were not, pretty simple mistake to be chastised over. They refused to give him a parking pass because a 2 bedroom can only have 2 passes even with 3 people living there so he could park there for 3 days consecutively and then was shit out of luck. Their package system is just stupid, on the off chance your package actually gets there they give you a set of keys that you can't read to go retrieve your package, and eventually they just straight up stopped accepting packages because it was too much work for the front desk to multitask they charged me for replacing the carpets for "pet damage" when my roommate was the one with a cat and they checked out the entire apartment when she moved out and said everything was fine, hard to believe that the carpets could have been more damaged by a pet that was no longer living there. they wouldn't let us have a small bird feeder because the birds might poop on the painted patio railing (even when the bird feeder was fully inside the patio and had space for the birds to sit and eat) silly we were yelled at for trying to cook on a small camping grill outside that was gas powered just like the stove inside aaand finally they did not give me any notice when ,y lease was about to expire, I was waiting for a link or something to renew my lease which never came, instead they taped a paper to my door saying I had 30 days to leave because I had not renewed my lease in 60 days. so I had 30 days to find a new place to live in flagstaff which was not easy and I actually ended up homeless for a couple days waiting for another lease to finalize. I honestly believe they forced me out so they could charge someone else market price at the time which is (illegal) the complex and apartments themselves were perfectly adequate and I loved all the trees and rocks surrounding us, management is the only problem with this place and it's obvious that they don't care about any of these reviews as many of the problems I had people have complained about years earlier on here.

I have lived at this apartment complex for 2 years and it has been great! The complexes are quiet…read moreand calm! My sister and I have never had issues with neighbors and if anything does come up the managers are super fast at handling anything! We have only had to call maintenance once but the issues was handled in less then a day! They were also great about us moving in and getting a dog! Apartments are very cozy and welcoming definitely feels like home.

Sadly this complex is horribly mismanaged. The front office never once picked up my phone calls or…read morehandled the situations we had with our apartment. Paying nearly $3k a month for a thrown together furnished apartment was not as it seemed. The couch was falling apart, the sliding door was unmovable, dishwasher falling out of place. Simply put, just a mess ... Wouldn't recommend this complex if moving to the area.

My sister and I are looking for a new place and had an appointment for a tour. I wanted to…read morereschedule so my sister could come so I attempted to call and got no answer. I had called to ask if it would be trouble to change from the 2pm appointment to 4pm instead and if not I'd be there at 2pm. I first called at about 1:20pm and didn't get a call back. I had attempted to text them from texts they sent but it was a not attended by a person. I went onto their website and saw I could reschedule on my own so I did. At 3:50 I got a text message saying our appointment was cancelled as we turned into their lot. I attempted to call the office, no answer. We went inside and there was one woman inside a glass office. At first I just made eye contact and smiled to give her time. At 4:05pm I checked my email and had an email that the appointment was cancelled and that I could reply with questions. I replied, waited a bit, then knocked on the glass. She held up a finger indicating to wait 1 minute. We left at 4:15pm after she watched us wait. She appeared to be on the phone but would not make further eye contact or look apologetic. No further signs of recognition. This was yesterday. It is 11am today. I have no email response. I called twice after our visit and my sister called once. No response. Funny, if you look through these reviews this happened to someone 3 years ago. Ghosted just like that guy.

We have loved living at renew! The staff is so welcoming, kind. and quick to help with any…read moreproblems. The units are spacious, clean, and we've appreciated having a backyard for our pup!

Wonderful maintenance workers Andrew and Dayton quickly responded to a leak we had and worked as…read morelong as it took to fix the problem! Nancy in the office also helped to speed this process along quickly!

My experience with Elara was perfectly fine. My rent was not insane as I got it discounted and…read morelived with two roommates. When I moved in it was a little messy due to prior tenants, but when I raised my concerns to the office I got a 200 dollar credit / discount for the month on rent. The office puts a lot of effort into monthly events and the hallways are cleaned regularly. I personally never smelled anything other than cleaning supplies in the hallways. Now, are they the nicest apartments ever with the nicest appliances? No. but it is nice compared to other Flagstaff options. Maintenance is reliable when you need them to come in. My door worked just fine, but the big doors to the building do tend to be a bit broken. Still, security patrols at night. If you are thinking about living here, don't let the bad reviews scare you. I did not have those experiences, and it was an overall pleasant place to live!

I was asked to leave a review, and unfortunately my experience did not reflect the price I was…read morepaying. From the very beginning, there were constant issues that were never properly resolved. At move-in, I was given the wrong mailbox key. I didn't realize it until I was expecting a package. I was told to keep the key, even after I explained that it was inappropriate and potentially illegal for me to have access to someone else's mailbox. I never received the correct key, which leads me to believe my key was likely given to another resident. I also paid $85 per month for parking, yet my parking pass was broken at check-in. I was told it could not be replaced, despite paying for the service. The property's cleanliness was another major concern. The hallways were consistently filthy, with visible trash and even dog feces left on the floors. In addition, the main entry door to my building was frequently broken, creating both a security and convenience issue. One of the most frustrating experiences occurred during the property's "audit," when I lost an Amazon package containing materials for my graduate project that was due just two days later. This caused unnecessary stress and inconvenience. To make matters worse, the renters insurance recommended by the apartment complex was later rejected as an approved policy by management. As a result, I had to pay for two renters insurance policies for an entire month. After moving out, I was also charged $115 for damages that were already present before I moved into the apartment. When I called to dispute the charge and requested to speak with a manager, the receptionist, Nicole, refused to transfer me. She told me she could not guarantee that a manager would return my call, leaving me with no meaningful way to address my concerns. Overall, I expected a much higher level of professionalism, maintenance, and customer service for the amount I was paying in rent. Instead, I experienced repeated administrative errors, poor communication, unclean common areas, security concerns, and a lack of accountability. Based on my experience, I cannot recommend this property.

I've lived at Pinecliff Village Apartments for more than two years. The complex was recently sold…read moreand "rebranded" as ReNew Apartments. If you are the kind of person who is looking for a place with big trees and great views and while Flagstaff close to shopping and entertainment is in a relatively quiet neighborhood, this is a complex worth considering. The McMillian Mesa area--where ReNew Flagstaff is located--is certainly a rapidly growing area. It is also close to the hospital/medical area so the commute is easy for people working in "North Flagstaff." The complex is relatively old, (apparently built in 1972 and renovated in 2011) but there have been a lot of improvements in the last year or so and the complex is being updated by the new owners. The great maintenance people are very responsive to maintenance requests and the new office staff seems to want to help make all residents feel at home. We tenants are a diverse bunch and there are enough children and dogs to make the place feel like a real neighborhood. Larry