So my girl and i where in the market for an affordable car for months and either they where too…read morehigh in mileage or the dealership weren't making a deal for us UNTIL I cam across the picture with the red drag over the car I had a good feeling but little did I know that would be the car she chose I sent a text and called inquiring about this car and the Internet manager Anthony Berrizbeitia promptly gave me a call said that this car was so new it wasn't even gone through service yet but still was able to get me pictures of this car and I live in Fort Lauderdale so it's far from Kendall he was able to provide awesome communication sent pictures through and guided me to Andy Suarez an example of what a salesman should be attentive patient and putting the customers needs first he allowed me to put the car on hold until it came out of service the next day and drive it again and eventually purchase it now this was my girls first car so I told him it had to be an awesome experience for her she had it cleaned ready with a bowl above and beyond are the only words I can think of to describe this interaction and experience and we finished with Juan Cabello Who got me in and out of financing and insurance I recommend this dealership specifically to everyone thanks so much guys for doing an awesome job and making my girl happy

15k maintenance service, tire rotation and air filter replacement, 3 hours and counting. I…read morescheduled the appointment and anyway it took that long. I work with the truck so this waiting time is unacceptable.

Best dealership out there. Extremely friendly and didn't feel the need to haggle. While a lot of my…read moretalking previously was with Cindy which was a complete joy to speak to, the day of I had the pleasure of working with Lenny. When I arrived, Lenny not only opened the door for us, but also greeted us accordingly. She definitely set the tone which was great. At no point did I feel pressured or feel as if I was being taken advantage of as I did with other dealers nearby. Won't mention any names but rhymes with devy. The process was seamless and so pleasant that I knew I had to close the deal that same day. Love my new car! I will definitely recommend this dealership to anyone. Go and ask for Lenny!

The dealership has been fine. This review is concerning a 2025 Mazda CX90 that has spent 4 months…read moreat the dealership to diagnose an issue with the vehicle hesitating during acceleration. THIS IS AN ENGINEERING ISSUE AT THE MANUFACTURER LEVEL. Mazda corporation claims that the dealership is unable to recreate. I have a loaner vehicle, same make and model and the issue is also present in this vehicle. I have identified a fix by folding and piece of paper and placing it between the I-Stop button and dashboard. This disables the I-Stop feature and eliminates the hesitation during acceleration. I simply want my vehicle repaired or I can take it to my mechanic and pay to have the feature permanently disabled. I need to move forward from this issue and need Mazda Corporation to make a decision. Purchasing a Mazda CX90, buyer beware! Look it up online as this is a known issue.

This is our 3rd purchase with Vladimir, the staff really…read morewent above and beyond to get us the best deal possible. Thank you Jesus & Briggette as well.

Stopped in to buy a new Jeep Grand Cherokee, and found a brand new, leftover 2025 they were…read moredesperate to sell. While young by car salesman standards, my salesman Sina H. was a complete professional. All was going well- that is until we stepped into the finance office. The "F & I" guy as they're known in this business was a complete snake oil salesman who tried repeatedly to work the numbers to "pad the deal" with well over $5,000 in bogus fees. I know his job is to make as much profit for the dealership as possible, but after buying vehicles for over 45+ years I knew a thing or two, and pointing out each "additional fee" in detail, this caused him to become very irate. This soon led to him literally slamming his notepad on his desk while exclaiming, and I quote, "well then, get the fuck out of my office!" He was even attempting to charge me almost DOUBLE the tax as I was an out of state buyer, most likely hoping I wouldn't catch this additional dishonesty. On the way out the salesman stopped me and asked what had happened to make me leave and cancel this deal he had spent so many hours on. I simply told him (and in front of a packed dealership full of prospective customers!) that the finance guy was "one crooked sonofabitch," and therefore I was leaving. (A week later I bought a brand new leftover 2025 Grand Cherokee from a friendly, respectable, HONEST dealership in Panama City, FL. Not for nothing, two customers who were privy to my discussion with said salesman walked out right behind me, shaking their heads, saying, "good for you!" Kendall Dodge Chrysler Jeep Ram should be avoided at ALL costs!!!

I recently had the pleasure of working with Joseph Bolanos at Lexus of West Kendall, and I can't…read moresay enough about the outstanding experience he provided. Joseph's extensive knowledge about the Lexus brand and his exceptional customer service skills made such an impression that I found myself returning to the dealership the very same afternoon. Joseph was incredibly prepared and efficient. When I arrived, he was already waiting for me with the paperwork nearly complete. This level of readiness made the entire process smooth and stress-free, allowing me to sign and leave quickly. If you're in the market for a Lexus, I highly recommend stopping by West Kendall Lexus and asking for Joseph Bolanos. I guarantee he will treat you like family and accommodate your needs just the way you want. His dedication to customer satisfaction is truly commendable. Thank you, Joseph, for such a great experience! Shout out to my guy Jorge in Finance department and the insurance gentleman. A week ago my friend asked me to come with her for a new Car and I told her let's do Lexus Now she is the owner of her dream. Thanks West Kendall Lexus and thanks to Joseph and the team.

Took my tx in for 5000 mile service Very disappointed on…read morehow I was treated. Had a sensor that became detached and they said it was not covered. They said I caused the damage. Spoke to the manager and that was useless . No options were given. Car was returned without being washed or cleaned. Very disappointed with the treatment received on a $72000 car. Oh well. I would recommend another Lexus dealer. I guess I'll take it to Lexus of North miami for my 10k service. Hopefully a better experience

Went in to buy a car for my brother and although there were some set backs, Alex did everything…read morepossible in order for us to take our desired car home. Not to mention the great deals!!!!

We love our new car! Great people! I would definitely recommend to anyone looking to purchase a car!read more

These people were amazing. From the moment that I arrived onto the moment that I drove off in my…read morenew Tesla, they were so kind, they were not pushy, they answered my questions with good knowledge, and Josue, which was the one I dealt with is a great asset to the company and I hope he gets promoted very soon. I gave this place five stars, you can trust them..

We are very disappointed in the service they have provided us. This is the most disorganized &…read moreinconsiderate service I have ever received, left our van last Thursday 9/10 they said it would take 3days to get an estimate from them, no calls or anything from them since then we've been calling to get answers & nothing until yesterday 9/17 we received a ridiculous estimate amount of 7000.00. We picked up the van from them on 9/18 and then they wanted to charge me 300.00 for the estimate when they said it would be 250.00 when I dropped off the van. They are awful and irresponsible people. Please do not take your vehicle for service there it's not worth the time & money. We are very very upset with them. thank you for your time

Service is decent. They had 3 entrances and because last time I was there all 3 doors were used for…read moreentrances I decided on the one further to the left & 2 other cars were in the middle and to the far right. After waiting 20 min for the place to open, I see where I was at going up first. & surprise surprise there were model cars there & I had to go behind the cars that were in front of me and behind me. I felt stupid. But anyways, I waited about 14 mins from 8am to get service. So the gentleman gave me a coupon for a free breakfast. I went to the cafe area and it looks clean & the cafe con Leche I had was good & the pastelito was good too. So from 8:14 - 9:48 I waited for my car to be done. I received it after a nice car wash & vacuum. People were courteous, and decent time was waited upon for a Saturday morning. The lobby was decent with comfy soft seats unlike its Toyota service counterpart. I heard my name & the lady must of yelled it out a few times. Which that's unprofessional in my opinion. But it could of been a slip of the tongue which happens to all of us... my cell number was in the system. Over all, I think it was a good experience in service.

I was told by Jacob Shaunfield if I wrote a good review on his Lexus feedback he would give me a…read morefree oil change. I was unable to fill out the feedback form because it was sent to an incorrect email address which I had tried to update previously. I wrote the previous review to try to give him a good review somewhere. When I was not able to fill out the feedback, Mr. Shaunfield decided to not order me a part that I needed for my door, the door handle had come apart from the door, and would not return my phone calls. I am disgusted that someone would not perform maintenance on a car, while it was still under warranty! because they were not given a good review. Thankfully I moved to West Palm Beach so I didn't have to deal with shady deals like that anymore except that when I went to take my car in to my local Lexus dealership, they said they wouldn't fix my door handle now because I had reached 50,000 miles. When I had gotten my car services by Mr. Shaunfield I was under warranty still and yet he did not fix my door because I didn't give him a good review. What a crook.

I've done business with them in the past In fact I actually…read morepurchased the e30 you see on google maps in front of the building. I'll be honest car sales man/owner is I believe European and gets cars imported from over seas. The cars he gets he fixes it up so it can start and drive off. Before purchasing the car he let me do a detail inspection and we were able to make a deal I purchased the bmw for 1500 he was originally selling it for 5k but after showing him all the issues and how much imma have to pay to fix it up he took the deal. I saw 2 other reviews that say they were taking advantage of but think about for a second You're getting a used car from over seas of course it's gonna have issues. Just know what to look for. The guy was cool and nice and he allowed me to take it to a mechanic that was down the street. Even though he said he has a mechanic he still let me take it to someone else. Only reason why I put 4 stars instead of 5 is because the communication was a little annoying but overall great experience. Hopefully he sees this and we can work on another deal for another e30 I saw that he had

Stay away! This place will steal your money. They took advantage of my daughter and sold her a car…read morethat she's had to tow in one year over four or five times. I'm not the type of person to give bad reviews, but this place deserves it. They fix cars up to look pretty to sell, but really piece of junk. STAY AWAY! TRUST ME! 13860 SW 143rd Ct, Miami, FL, 33186 (MIRABAL AUTO SALES CORP.)