Oscar Morales is truly one of the best salespeople at Nissan in Doral. I've been buying cars from Nissan for the past 10 years, and Oscar stands out for the relationships he builds with his customers, he creates lifelong connections, not just sales. What makes Oscar exceptional is how far he goes beyond his role. Whenever you have an issue with your car, you can call him, and he will always find a solution. Whether it's taking the time to explain the problem or even getting underneath the car himself to show you exactly what's going on, and sometimes even fixing minor issues on the spot. he is always willing to help. That level of dedication is rare. Oscar isn't just a salesman; he's trustworthy, knowledgeable, and genuinely cares about his customers. He's amazing, and I highly recommend him to anyone looking for a great car-buying experience. read more

***** DO NOT GO HERE***** Terrible service. I came here to take my car for service. The car has a problem states malfunction. First the guy did not even introduce himself. Second i tell him what is going with the car and he tells me you need to leave the car here overnight. Ok, but I need a loaner. Oh! We do not have loaners here. Really???? What kind of service is this. Terrible. So what can I do i ask oh you need to take it to hgreg nissan in cutler bay. They have loaners. So you mean to tell me i have to drive 20 plus miles. Wow. You must go ahead and close your service dept. You could not even service me. This will be my last car with nissan. I am done! read more

The best dealer Nissan! Cuando uno visita Bill Seidle's Nissan la atención es excelente. Se siente un ambiente familiar. 100% recomendado read more

Bill Seidle's Nissan - Car Dealers Near Me - Miami, Florida

I had a very frustrating experience with Nissan Bill Seidle's service department and would not recommend them due to extremely poor customer service. I brought my car in on April 6 for a recall and also mentioned a whistling noise coming from the left side. About an hour and a half later, I was told the transmission needed to be replaced. I was assured that Nissan would cover a rental car and that my vehicle would be ready by Friday. Throughout the week, I repeatedly called to confirm the completion date, since I had to plan a 4-hour drive from Key West and take time off work. On Friday, I was informed that although the transmission had been replaced, the noise was still there, and a Nissan technician would come on Monday to diagnose the issue further. No one contacted me on Monday with any updates. I finally reached Russ on Tuesday, and he said additional parts (axle and bearing) needed to be replaced and had been ordered. When I asked for a timeline, he could not provide one and I told him that I'm going out of town on Thursday until Sunday. On Thursday afternoon, I was suddenly told the car was ready. During that call, I specifically mentioned that in my Nissan app it was still showing multiple issues (engine problem, ABS warning, and other alerts). I asked if the car was truly ready, and I was told that everything would clear once they closed the ticket. This felt very questionable -- if the car was actually fixed, it's unclear why all those issues were still showing in the system. I explained that I had already left town and would return Sunday, and I can drive from key west on Monday to pick up a car -- again, requiring a 4-hour drive. At that point, I was told I might have to start paying for the rental car, which made no sense since the repairs were covered by Nissan. When we arrived on Monday, the service was just as disappointing. No one paid attention to us, and we were told to return the rental car first before picking up our vehicle, which felt unnecessary and poorly organized. I was informed by rental car place that I will be charged for 3 days rental (rental car agent received message from someone name DEBBIE saying that she is only gonna pay for rental car until Friday and because we picked up car on Monday I have to pay for 3 day). On top of that, I am honestly shocked by the initial diagnosis. Thankfully, I have a manufacturer warranty and did not have to pay for the transmission replacement -- because in the end, the issue was not the transmission at all, but a bearing. It feels like being told you need major surgery, like having your liver removed, when the real problem was something much smaller like an appendix. This kind of misdiagnosis is extremely concerning. Overall, the lack of communication, constant uncertainty, and unprofessional handling of the situation made this a very stressful experience. Even the manager was unavailable to speak with us. I do not recommend this dealership if you value clear communication, accurate diagnostics, and basic customer service. read more

I took my car (Nissan Kicks 2024) in because the air conditioning only worked on level 4. From the start, the staff dismissed my concern and blamed it on the temperature setting instead of actually listening to the real issue, which was that the fan does not work on levels 1, 2, or 3 for both hot and cold air. I was made to feel like I didn't understand my own car. Later, the mechanic admitted he never even checked the problem because he was not instructed to. This immediately made me lose trust in their entire inspection. It felt like they simply did not want to properly work on my vehicle. The only "solution" offered was to leave my car with no estimated timeline and without providing any rental or alternative transportation. This was careless, unprofessional, and a complete waste of my time. I expected much better service. read more

Excelente atención de Alejandro. From the moment I walked in, he made me feel welcome. Me explicó todas mis opciones sin presionarme. He really focuses on what the customer needs. Very professional and honest. I'm extremely happy with my purchase and grateful for his help. read more

Never again. I brought my 2017 Nissan Versa to Bill Seidels for transmission issues. They charged me over $7,000, promising it would fix everything. Three days later, same problems. Another $3,000 later, they swore it was resolved. Less than a week passed--same issues again. I gave up and sold the car to HGreg Doral (who didn't even inspect it--tells you all you need to know). Bill Seidels Nissan is a money pit run by dishonest staff. I'll never trust them--or Nissan--again. read more

I will definitely encourage you guys to visit this Doral location and Maria from service department was very nice and helpful I left with a great experience from Maria highly recommend for any car services to come visit Maria read more

Quick and clean experience. Very satisfied. Smaller dealership feel but overall good experience

Sales Consultant Ruben Castillo was very helpful and knowledgeable about Nissan Rouge , He went beyond his job and picked me up at CARMAX after I sold my car. And that was the best way to show how much he cares for the customers like me. Thank you All and Ruben , it was the best experience ever. read more

Bill Seidle's Nissan - Car Dealers Near Me - Miami, Florida

Excellent service as well as better team member customer service experience ***** and prices, highly recommended! We will see you soon for sure, thanks. read more

Great car buying experience. This has been my 7th car with Bill Seidles Nissan. Thank you Oscar for the wonderful customer service.

We came here to inquire about purchasing a new vehicle. I've never seen the most disinterested salesman ever. When we arrived, we were greeted by an older gentleman who then asked another older gentleman to assist us with what we wanted. Luis, the salesman, was too into his phone and didn't seem to want to help. I even heard him ask the other gentleman in Spanish, "Why do I have to help?" He was okay after that, but seemed bothered that we asked to test drive a car. He reluctantly assisted us. Then, every time he called me, he'd ask for my husband instead of speaking to me directly. Almost sort of insulting, honestly. Another issue we had with this dealership is that they do not negotiate at all. They give you a low ball offer for a trade in and if you're not happy with it, they ask you to go to CarMax down the street. It was not a pleasure trying to do business with them. I was able to get the car I wanted for an amazing price at another dealership that was willing to work with us on a great deal. read more

This dealership and Nissan does not support work done by Firestone and Jiffy Lube and will void warranty if you use COSTCO gasoline. This was the stance made clear by the maintenance manager and Tony, a maintenance specialist. The statements made by representatives of Nissan were made when my engine light came on. Thousands of dollars of maintenance later the problem was resolved by a new battery. Third world scams fully supported by Bill Seidle Jr while employees spoke out against other national companies Nissan refuses to acknowledge or honor with their workmanship. read more

Excellent service!! They helped me get the car I wanted and needed with the best deal and the lowest monthly price. read more

Bill Seidle's Nissan - Car Dealers Near Me - Miami, Florida

Customer servíce for parts have the nastiest attitude. I went for a repaso and the person told me a total. When the service was done, the had added other repairs that were not part of the reason why I took the car. Per example changing the wipers and other unrelated parts. I will never go back there. I needed service snd I went all the way to Palmetto location. read more

I frequent this location quite often. I typically drop off my car on the way to work (it's literally right across the street) and pick it up during lunch or after work. However today my schedule wouldn't allow it. Nonetheless I came after work and was happy that they were still taking vehicles. Yay me! The young man that helped me was hilarious and very attentive. He explained a recommendations to me of what was needed for my car and the benefits of getting that service done. The location is always clean. There's never any filth around. If you come early enough they even have hot coffee. Great location. Will definitely come back as I have already been doing so. read more

Service not provided and Charged... This company detailed in the invoice that it had rotated and placed the correct pressure on my tires... when I received the truck I told the advisor that the pressure light was on and he answered me. .. DON'T WORRY THE SYSTEM RESETS WHEN YOU DRIVE A FEW MILES... Oh surprise... I stopped 20 miles later to check the pressure myself and I was only 35 lbs when the minimum was 44 on the front tires and 48 on the rear wheels... .. I also asked him to check the brakes because they were long and he told me that the FRT brake pads needed to be rectified and changed. THE TRUCK DID NOT IMPROVE BRAKING AT ALL... I paid $388.51 and they did not fix the problem and I FEEL SCAMED. read more

Bill Seidle's Nissan - Car Dealers Near Me - Miami, Florida

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They don't want to work and don't care about you or your needs all they care about is making as many sales as possible, the staff is really rude and overall terrible customer service and I don't recommend going to this dealership. read more

Thank you to Oscar Miralles and Jose Balodmir for your great service and helping me and my family pick the right car! My car drives smooth, has great features, great space! I saved on my insurance and cheaper car payment! Thank you! Lynett read more

Bill Seidle's Nissan - 2019 Nissan Altima SR - Car Dealers Near Me - Miami, Florida

I just stopped by to ask them something and was treated like s*** by a bald f*** since I didn't have a Nissan. If you don't own a Nissan, you have absolutely nothing to do here. read more

Yosdanys is and will continue to be the best sale person there. I love how clear and honest all his information is. I was extremely please with my purchase today and all the other 9 i have done in the past at Bill Sidles Nissan. read more

Recently leased a 2021 rogue Sl. 4 days after leading the vehicle the radio starts turning on and off randomly. Take it to service to reload software. That does not fix the problem. I was told we needed to order a new radio. Today Im told the radio is back ordered. They don't know when its arriving. Meanwhile I still have to pay the full amount of the lease. Basically I was told they couldn't do anything. I have leased many cars here but this will be my last. read more

I was told on August 11, 2021 that I needed a new coil spring for my 2015 Nissan Frontier since the existing one was split in half after running over a tractor trailer tire on the Turnpike. I had them order it that day because it's such a critical piece of the suspension. Today is February 28, 2022 and I am still waiting on that same coil spring. As one might expect, the truck shouldn't be driven until the coil spring is replaced so I've been down a truck for over 6 months now. I've gone into the dealership multiple times, called multiple times and all I ever get is, "we don't know when it's going to get here". Like that helps me. So my reasoning for posting this is to let everyone know that their parts department leaves a lot to be desired. And, if I was do do it all over again, including buying the truck there, I would just go somewhere completely different. read more

They don't want to work. First, their website has the wrong operating hours. Second, verbally the employees tell you it is open until 6pm but when you get there at 5:30pm for an oil change, they tell you it is too late to receive your car. Now I see why they have 2.9 out 5 in their reviews. read more

Update: Just recently discovered that their One to One Rewards program is a joke. I had $10 accumulated to use for service and not once were we allowed to redeem this reward on our numerous service visits. So glad we went with Kendall Dodge! They truly know how to value their customers! read more

Serviceman where nice but the pricing for an oil change was ridicules. Because my car is a 2018 it requires synthetic and thats fine but not 85.00 for 4.5qts and a filter. (No coupons for synthetic they said)I may be a women and they may think I'm not knowledgeable but I definitely wont do this a second time. This lady here can change her own oil herself! In addition, their receipt makes no sense. Definitely got ripped off! read more

Bill Seidle's Nissan - Car Dealers Near Me - Miami, Florida

They practice in fraud. Stay away. They won't refund you money and lie. They say they are good deals but aren't

Excellent service & assistance, especially from Alex, one of the team member, helping & answering all my doubts & necessities

Great customer service! Sales person (Francisco) was not pushy and I felt he was looking out for the customer. The Finance Manager (Fernando) took his time to explain in detail and to answer every single question or clarified any doubt. Overall I came out very happy and satisfied with my purchase read more

My husband and I recently leased a brand new Nissan Frontier. The team at Bill Seidle's Nissan made the entire process an absolute pleasure! We worked with Oscar, Arian, Doug, and Santos and they couldn't be any nicer or more helpful. They were very accommodating and listened to everything we needed and wanted with our new vehicle. They were all so kind and extremely knowledgeable. We were able to negotiate a great lease deal and they had us finished with the paperwork very quickly. We love our new Frontier and we love Bill Seidle's Nissan! read more

I've always had a great experience here at Bill Seidle's Nissan. Wether it's shopping for a car or servicing my car, the staff is very helpful and friendly. Shoutout to Cesar and Santos for helping me get my brand new car! Super happy! read more

The worse that you can encounter to buy a car. My brother's is dealing with the most incompetent manager to buy me a car. Guevara is his name. If I have been myself dealing with this brainless person, the deal was off. The simple question my brother asked was:" what's needed to do the transaction". Only two things were requested: copy of driver's license and proof of insurance. Both documents were produced. Then it has been an ordeal of piece meal requirements that demand time. Time = money. You're warned! They lost my brother's biz. 7-8-15 More than a month later I don't have a freaking Title for the car. Family owned???? I want to talk to the family and tell them what a lousy business they are running. 7-10-15 Andrea, the General Mgr told my brother that he personally was going to overnight the title to me. I'm stll waiting..... Finally, arrived. read more

I got my car from this Dealer on December 2020, the experience was smooth. I got in contact with them via email first and then I got an appointment set up with Oscar Miralles during the whole process he was very helpful and tend to my needs, giving me options to find the best deal possible. I strongly suggest that if you are coming here to look for him since he will try his best to get you out of there with a new car and a great deal ! Definitely recommend this dealer to anyone. read more

The number one reason why I decided to purchase my truck here was because it was the perfect moment. I originally came for the Frontier but after comparing with other dealers, competitors, and shopping for more than a month, they were able to offer me a Desert Runner at a lower rate due to them having an over stock on the model. Negotiating was tough but the sales rep was very easy going, very professional, and wasn't too persistent. It has been 5 months now and I am glad to report that the vehicle is doing great! The only reason I didn't give them a 5th star is because all the sales rep and the majority of the employees I deal with only speak spanish making it difficult to communicate at times. read more

Bill Seidle's Nissan - Lounge area - Car Dealers Near Me - Miami, Florida

Bill seidle nissan always giving 100% percent customer service, ive been with them for 13 years and I dont plan on leaving they treat you like family not rude oh anything. Yoaldanny and Gabriel is the best there is here,they always accommodate everything so you can leave with your car without any worries read more

Went to the dealership (of where I purchased my vehicle) for my first oil change on 11/15/18. The oil change time frame went swiftly (approx 45 mins). However, the technician left my shift gear area and steering wheel dirty. Also my car interior (although not super dirty), wasn't vacuumed. I think vacuuming should be a complimentary service when getting your car serviced. When I called to inquire after I returned home, they told me that having your car vacuumed has to be requested and they don't have access to the vacuums...which I thought was strange (hell Jiffy Lube vacuums your car without having to be told). Also the technician removed my outside antenna to take the car through the car wash (even though it was raining that day) and never put it back on, just left the removed antenna inside my car. So, I was dissatisfied with that part of the service. read more

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This place is terrible. My husband took his car there, had to rent a car, the rental car had an air bubble in the tire so he had to take that back. More than a week later they finally call and tell him what the cost of repair is WITH NO WRITTEN ESTIMATE to detail what is what, NOTHING. They tell him it is $3500, and after talking to a couple of others we immediately felt this was WAYYYYY TO MUCH. He called the next day to cancel and his "salesperson" was off and NO ONE ELSE could pull up the estimate to even review it. RIDICULOUS. I told them we wanted to take the car back and they told me I COULDN'T. They said we couldn't have the car towed until we paid for the parts, PARTS THAT WE DECIDED TO CANCEL LESS THAN 24 hours later after feeling RIPPED OFF and taken advantage of because 10 DAYS later and we had not even SEEN an estimate. Well, they had his car hostage there until the salesperson got back Monday at which time he had to pay a restocking fee of $500, plus the diagnostic (this we did after to, $150), NOT TO MENTION the car rental for 10 DAYS another $400, so basically he paid 1k for a diagnostic. We took the car to another Nissan dealer and they did the job for $1900, this RIP OFF of a place was charging $3500l!!!!! SAVE YOURSELF money, trouble and stress. These people are ruthless thieves. I would recommend the dealer in Lorenzo Nissan Homestead. They had car done in one week, and after calculating the money this place practically robbed from him, he still saved him money. read more

Bill Seidle's Nissan is one of the worst dealerships I have ever encounter....Sales and Service. The customer service is horrible...even the manager of service, Ariel, is awful, cursing at his employees without noticing they were customers there. I got a Nissan Rogue there and it has had so many problems and they don't seem to know how to fix it and much less how to make you feel like they can support you. Just came back from getting an oil change and they forgot to put the flap that goes under back on so it's now flapping under my car. I DO NOT RECOMMEND ANYINE TO BUY ANYTHING FROM THERE OR GET SERVICE THERE. I have read the reviews of other Nissan dealers and I believe it is a common denominator for all. I WILL NEVER BUY NISSAN AGAIN. read more

One of the worst dealer in miami area to take your car for service, they do not know how to treat their customers how they treat customers is very negative, from the cashier to the "seller" they have on the service side that is not honest at all!! Take it anywhere else except there read more