These people were amazing. From the moment that I arrived onto the moment that I drove off in my new Tesla, they were so kind, they were not pushy, they answered my questions with good knowledge, and Josue, which was the one I dealt with is a great asset to the company and I hope he gets promoted very soon. I gave this place five stars, you can trust them.. read more

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1-Star Review: Absolute Nightmare - A Straight-Up Scam Operation. Dishonest Liars and Predators - RUN AWAY from Bomnin Chevrolet! I can't believe I fell for this garbage dealership's tricks. Drove an hour-plus with my entire family--kids in tow, excited about what seemed like a great deal on a vehicle advertised online only to have my time wasted and get slapped in the face with the most blatant, shameless fraud I've ever encountered. Bomnin Chevrolet isn't a dealership; it's a criminal enterprise disguised as one. From the first phone call, they lied through their teeth. It started on the phone on Friday at 5:05 PM: I spoke with someone identified as Roberto who assured me the specific vehicle I wanted was on the lot that was listed on their website with their stock number, available at the advertised price, ready to go. "Roberto" even coordinated with me via text - he messaged me to let them know when I arrived so he could meet me right away. Guess what? Roberto doesn't exist. Or if he does, he's a ghost. I texted multiple times upon arrival, and when the problem arose of no vehicle - there was no response. Once I was physically there wasting my afternoon, the texts suddenly stopped. Vanished. Classic bait to lure you in. Then there's "Maria" - another phantom employee who supposedly is a Manager. No real person, just a name used to string you along with automated or fake follow-ups that go nowhere. Once inside, the floor management couldn't care less. They admitted the vehicle wasn't actually there, pulled a straight-up bait-and-switch, and tried to tell me they can arrange for the vehicle once it got there - they lied once, why not a second time. They said they would make it up to me by giving me a terrific deal... The "savings" they advertised and the terrific deal? Completely erased by a mountain of back-end fees, add-ons, and hidden charges that no one discloses upfront. The pricing structure is a total lie - what you see online bears no resemblance to what they'll actually charge. No apologies, no accountability--just more runaround and pressure tactics to try forcing a sale. Everyone passes the buck, no one owns the misrepresentations, and management just shrugs like this is normal business. It's predatory. They waste your time, lie to get you in the door, then hit you with the real (inflated) numbers hoping you'll cave out of frustration or desperation. This isn't just bad customer service - it's deliberate deception. I felt scammed, disrespected, and furious that I dragged my family through traffic for nothing but lies and runaround. This place preys on families, wastes your time and gas, disrespects you, and treats customers like idiots to be fleeced. It's not incompetence; it's deliberate deception--false advertising, inventory lies, ghosting, and fee-gouging designed to trap people. I've seen enough complaints online (Yelp, BBB, DealerRater, Reddit) to know this is their business model: bait with fake deals, switch hard, and laugh all the way to the bank. If you're thinking of buying from Bomnin Chevrolet, don't. Go anywhere else. Avoid Bomnin Chevrolet Dadeland like the plague and at all costs. They're not "#1 in sales" because they're good--they're #1 because they're the most ruthless scammers in Florida. Their tagline should be #1 LYING Chevrolet dealer. Report them to the FTC, BBB, Florida AG--whatever it takes. I regret every second I gave these crooks. Zero stars. Absolute trash. Never again, and shame on anyone who defends them. Stay far, far away. Your wallet and sanity will thank you. read more

I brought my vehicle to Bomnin Chevrolet West Kendall because it is still under warranty and needed repairs. From the beginning, the customer service was very disappointing. The service advisor who assisted me, Dioel, treated me poorly throughout the entire process. His attitude was unprofessional, and he did not show concern for my situation or offer helpful solutions. I asked for transportation assistance, such as an Uber or any help getting home, and was told nothing was available and that I had to be placed on a waiting list. I also asked about getting a rental vehicle, but no immediate solution was provided. What made the situation worse was that the rental information was sent to me two days later at 4:00 PM, after I had already made my own arrangements. During that time, I received no meaningful support or communication. When a vehicle is under warranty and the customer depends on the dealership, a much higher level of service and professionalism is expected. Unfortunately, that was not my experience here. Based on my experience, I cannot recommend this dealership. read more

Bomnin Chevrolet West Kendall - Dealer - Car Dealers Near Me - Miami, Florida

(0 Stars) Extremely disappointed with both GM Customer Assistance and Bomnin Chevrolet. I brought my 2020 Chevrolet Blazer to the dealership due to a steering system failure involving a critical safety-related component. My vehicle has only approximately 55,800 miles, has been properly maintained, and was only a few months away from being fully paid off. A failure of this magnitude on a well-maintained vehicle with relatively low mileage was completely unexpected. I understand that my vehicle was outside of the factory warranty period. However, warranty status does not change the fact that a major steering system component failed at only approximately 55,800 miles. While warranties have limits, customers also have reasonable expectations regarding the durability and reliability of critical safety-related components. In my opinion, a repair exceeding $4,600 involving the steering system on a well-maintained vehicle with such relatively low mileage is not reasonable and should not have occurred so early in the vehicle's life. Bomnin Chevrolet informed me that the repair would cost approximately $4,663.26 for parts and labor. However, despite the significant cost of the repair, I was also informed that the required steering gear assembly was not available and would need to be ordered. I contacted multiple Chevrolet dealerships myself and was repeatedly told the same thing: the part is not in stock and must be requested from GM, with no guaranteed delivery date. Depending on availability, the wait could be days, weeks, or even months. While trying to find a solution, I worked with GM Customer Assistance for weeks. Despite the seriousness of the steering failure, the only assistance ultimately offered was $690 from GM and an additional $63 from the dealership. Considering the cost of the repair and the circumstances involved, I found this level of assistance disappointing and inadequate. To make matters worse, I submitted questions to GM in writing and requested clarification regarding the approved assistance, parts availability, and repair options. Before my questions were answered and before my situation was resolved, I was informed that my case had been closed. The dealership also offered approximately $9,000 as a trade-in value for my vehicle. In my opinion, this does not reflect the value of a well-maintained Chevrolet Blazer with only 55,800 miles. The vehicle's value has been significantly reduced by the steering system failure that led to this case. This issue was not caused by neglect or poor maintenance. Had this safety-related failure not occurred, the vehicle would clearly have a substantially higher value. After years of owning Chevrolet vehicles and being only months away from paying off this vehicle completely, I expected far greater support from both GM and Bomnin Chevrolet. Instead, I am left with an unrepaired vehicle, an unavailable part, a repair estimate exceeding $4,600, a reduced trade-in value, and no meaningful resolution. Unfortunately, this experience has left me feeling abandoned as a customer. Based on how this situation was handled, I cannot recommend GM Customer Assistance or Bomnin Chevrolet. read more

My SUV broke down due to a recall. We contacted Bomnin for help. They immediately gave me the Chevy main number (excellent service from them) got my vehicle towed to Bomnin on Friday by Monday my vehicle was fixed and ready to go. BEST SERVICE I HAVE ENCOUNTERED. Everyone was super nice and helpful at the service area. We recommend. PS Thanks for the help and great service. read more

Just went in for a 30k service on my Chevy trail boss 1500. When it came time to pay I see a misc. charge for $68 on the invoice. I question it and the employee behind the counter could not explain to me what it was for. She directs me to the service agents he tells me it's a dealer fee they charge 12.5%. I've never heard of such a thing, nor was I informed of it prior. They ended up removing it, but please beware of antics like this. read more

Bomnin Chevrolet West Kendall - Here's the initial invoice with the misc. charge - Car Dealers Near Me - Miami, Florida

No star if I could for Christian Moyo's service. He made zero effort to sell the car I went test drive. "I'll have to get the keys for 10+ cars blocking the way," he said with no interest in his voice. SMH First and last time I'll come here. read more

I visited the Bomnin Chevrolet West Kendall dealership today (17JUN2025) around 5:00 PM. I spoke with the salesman, Mr. Eric M. I mentioned that I have been a loyal Chevy customer, having previously purchased a Chevy Cruz and a Chevy Volt when it was the Grand Prize. Furthermore, I informed him that I was shopping for a car for my mother, who urgently needed to replace her Chevy Cruz with either a Chevy Trax or an Equinox. During the visit, several points were noted regarding the interaction: 1. When I indicated that I was pressed for time while he was trying to Pre-qualify me while slowly pacing his questions, he responded that he also needed to leave. I thought, "Then why are you here?" 2. He did not provide a printed quote, citing company policy, despite my clarification that I did not intend to take the printed quote off the premises. I explained to Mr. Eric M that the reason for the printed copy is that I stare at computer screens all day at my job, thus making my eyes tired. 3. I repeatedly asked Mr. Eric to keep cash and finance pricing separate, as it was hard to keep track of the final cost of the car while he was breaking down the final price. However, he failed to listen to my request. I also requested a printout explaining the reason for the printout. 4. Finally, after compromising, I started to glaze at the iPad with sun-glare on the screen; I began to minimize the screen and confronted him about three add-ons, which he failed to disclose. When confronted, he shrugged off, stating they were built in--nothing he could do. Immediately followed by offering a rebate/discount, saying they are free now. 5. I chose to leave the dealership because, deep down, I felt this was some shady business practice. He then mentioned he would make an exception by providing me with a printout, but after five minutes, he returned with his iPad, stating a price of $24xxxx, and continued to mix finance and cash pricing. Where's the printout? Based on this experience, is this the norm when purchasing a new vehicle? read more

These people are all thieves. I will never buy any car here again. They swindled me out more than $2k with a warranty, cancelled the warranty and never returned the money. I hope they all choke on croquetas! read more

I was attempting to purchase a 2026 Colorado Truck from them. I talked to Jesus and things were pleasant at first until I asked for an out the door price cash. The truck is advertised online with an $8,000 discount. Sounded good! Jesus said the cash out the door price was $50,523. I asked for the details and received this! Hold on for it! No addons are negotiable, all their trucks come equipped like this. Dealer Fee $999 Electronic Filing Fee $399 Low Jack for three Years $999 Window Tint $499 Side Steps $1899 Wheel Locks $499 Bed Liner $1899 Sales & State Taxes $2935 This comes out to $49,117 Not $50,523 so who knows what the other $1,406 is for. Over $5700 in non-negotiable Add ons! That $8,000 discount evaporates quickly I have bought a lot of cars in my life but this is the most blatant rip off scheme I have ever seen. They aren't discounting much since they are way overcharging for forced add on's They wasted my time. I would prefer to go to a reputable dealer and order what I want without stuff I don't want on my truck! I will continue my search elsewhere. read more

I would like to respectfully share a concern regarding the design and warranty coverage of Chevrolet headlamp assemblies. Many newer Chevrolet vehicles use fully integrated, sealed headlamp units. When moisture or condensation develops inside these assemblies--a fairly common issue--the entire unit must be replaced. Unfortunately, once the vehicle exceeds 36,000 miles, replacement costs are extremely high. What is most concerning is that Chevrolet's extended protection plans do not cover these sealed headlamp assemblies. This leaves customers unprotected for a critical safety component, even after purchasing extended coverage directly associated with the manufacturer. When components are designed as fully integrated and non-serviceable units, it would be reasonable and fair for such parts to be included in extended warranty coverage. Alternatively, a more serviceable and affordable design would better protect customers from excessive out-of-pocket expenses. Chevrolet makes great vehicles overall, but this issue creates an unnecessary financial burden and places customers at a disadvantage. I hope Chevrolet will consider improving coverage or design policies to better support and protect its loyal customers. read more

My experience with the finance department was confusing and misleading. At signing, finance manager Edgar Ramirez told me the first payment was set for "two months." Later, GM Financial showed my first payment due March 23 after a February 6 purchase. When I called to question this, Edgar Ramirez changed the explanation to "45 days plus a grace period," which was never disclosed at signing. This lack of transparency from Edgar Ramirez is unacceptable. Buyers should demand exact payment dates in writing before signing. read more

BUYER BEWARE!!!! I won't go into all the details, but the bottom line is they promote one price and force you to come in to get the best deal. Once you arrive, they play dumb and offer at a much higher rate than advertised. Plus, they manipulate the #'s to confuse you. YOU HAVE BEEN WARNED!!! read more

this is the absolute and I mean absolute worst dealership I have ever dealt with they called me one price and the mileage we set an appointment. I drove there. I brought the cash. The mileage was 20 times what they told me and they raised the price by $8000. It's totally not reputable stay far away from this dealership. read more

Good Afternoon, I want to share my experience with Bomnin Chevrolet, which unfortunately has been extremely disappointing--on two separate occasions. In November 2024, I took my 2016 Chevy Suburban to Bomnin Chevrolet Kendall due to transmission issues. I specifically requested Noel as my service advisor since he had helped me before. Despite having an appointment, it took over two weeks just to get a diagnostic. I was repeatedly told there was only one transmission mechanic handling more than 20 vehicles and that I needed to be patient. For over a month, I called every other day. Noel was always either "at lunch," "in a meeting," or simply "not available." I even visited in person--only to be told, again, to be patient. In total, my vehicle was with them for 45 days, and I didn't get it back until after Christmas. Then in June 2025, the same transmission issues began again. This time, I took the car to Bomnin Chevrolet Homestead, hoping for better service. I was assigned to advisor Jason. As of today, it's been 50 days, and my vehicle is still at the dealer. I'm facing the same pattern: I call, and the receptionist gives me excuses--"the advisor is in a meeting," "out to lunch," or "everyone's in a meeting." I leave messages. No one calls back. It took 30 days just to get a diagnostic. Then I was told they needed to contact the extended warranty company. Here's the frustrating part: I contacted the warranty provider myself, and they told me the dealer hadn't even scheduled an inspection, despite the advisor telling us otherwise. The first time this happened, the warranty only approved repairs--not a full replacement--which is likely why the same issue returned. To make matters worse, Chevrolet Corporate refuses to intervene, saying these dealers are independently owned franchises. So essentially, you're on your own. You're stuck waiting indefinitely, with no communication, no transparency, and no car--even while you're still making payments. If you're experiencing car issues, I strongly recommend avoiding Bomnin Chevrolet. Instead, consider taking your vehicle to a trusted local mechanic--you'll likely receive faster service, better communication, and more accountability. And please do not buy the (protective asset protection extended warranty ). read more

Took SUV in for oil change and tire rotation today. Had an appointment and arrived, was told it would be about 1 1/2 hours. Less than an hour the vehicle was ready. I paid and went out to the vehicle. I looked and saw the tires were not rotated ( I marked them prior to getting there). I told my service manager and he called the tech to come. He told him I said the tires were not rotated. The tech just took the keys, said okay and went to the shop with vehicle. No mention of sorry or anything. I watched him do the rotation thru the window. Seems like they are taking many short cuts on servicing vehicles, at my expense. Not rotating tires would cause for additional wear which will cost me additional expenses because they did not last as long as they should have,, because of not rotating. Shame on Bomnin. Be aware, and always check behind them. And mark your tires. read more

The service department gets worse every time i go there i think today was my last time Three days trying to talk to someone to make a service appointment and still did not get to talk to anybody i had to do an appointment online for nothing because i got there before my appointment and the advisors only take care of people by arrival order. When i got home i got the message that needs windshield washer fluid which means they didn't top off the fluids like they used to. I am starting to wonder if they actually did the oil change for real. DO NOT GO THERE!!!! if you value your money and time read more

The WORST sales experience, the worst customer service, it's a wonder anyone buys a car here. Staff is rude, condescending, misogynistic, and the web sales have no real clue what is actually in stock. Floor salespersons are abominably ignorant. First and last time we stop by. I guess they only sell to the rich. Anyone trying to buy for economy is treated like dirt. I hope it catches up with them. read more

TERRIBLE. DO NOT PURCHASE A VEHICLE HERE. My husband purchased a used Toyota Tacoma here recently with Martin Centeno. That evening, the front and back lights were completely blown out. Tried to call the dealership to get a reimbursement on the purchased lights that we had to buy and install OURSELVES, only to be told "only the manager can approve this." Could not get any information regarding who the manager is or what they will be doing to resolve the issue that THEY are at fault for. Not sure why this is such a mystery when a simple Google/LinkedIn search provides plenty of public information. I'm sure you can guess that we have yet to receive any phone call or correspondence regarding this issue yet. Not to mention, the LoJack that was supposed to come with this vehicle was MISSING! Surprised? We aren't. Before making any decisions, do your research--there are numerous detailed accounts on Google, Reddit, and Facebook exposing their questionable and often shady business practices. You're far better off visiting an AutoNation location in Broward County, where customer service actually matters. This dealership is solely focused on closing the sale, not supporting customers after the fact. Many of the glowing reviews are solicited immediately after purchase--before customers have a chance to uncover any issues. Like many others, I will be filing a formal complaint with the Better Business Bureau. Unfortunately, that seems to be the only way to get a response or any form of accountability from this place. read more

Bought a brand-new 2025 Silverado in August, and by November it already needs a full rear differential replacement. On top of that, the tailgate latch just falls, and I was basically told to "deal with it" since only the differential is covered under warranty they'll fix that.... Who wants a almost 60,000 truck with problems. Completely unacceptable. I also brought in 2 more customers that bought Chevy's together. I've been a loyal Chevy customer for over 15 years, and this was my 5th Chevy. But after this experience, I'm done. You didn't just lose a customer you lost someone who was genuinely a fan of the brand. read more

Fool me once shame on you, fool me twice shame on me. We took our car in for service in May. Driving to work the next day it broke down on the highway. When I opened the hood there was fluid spilled all over the engine. Called Bomnin and no answer or got voicemail. Finally able to track down a regional manager. Turned out the mechanic didn't tighten a hose and it popped off leaving me stranded. They got me towed and took care of the car. We were very hesitant to take it back but wanted it checked out so we can plan for services in the new year and budget accordingly. After a $6,000 estimate?!?! We opted to get the brakes done. They charge $200 to look at the car and this was one service we could roll that into. $1,000 plus a 3% credit card fee the cashier doesn't tell you about until after you swipe your card and we were on our way. The car has mostly sat for a week but then I ventured out for last minute xmas shopping. Got the check engine light and message that car was overheating and had to be turned off. Wouldn't you know I broke down across the street from Bomnin. I opened the hood and noticed steam coming from the coolant reservoir. There were no leaks, no evidence of fluid anywhere in the engine and then I did a double take. The steam was coming from the reservoir because Bomnin didn't replace the cap!!. I walked across the street and our assigned service guy David had the day off. A woman tried to help but asked if I had an extended warranty. A warranty against Bomnin service people?!?! NO. After a LONG WAIT, the manager Ruben got a container of coolant and walked across the street to look at the car. He poured the coolant in and waited, I presumed looking for a mysterious leak which never materialized. I drove the car to the service bay and he got me a new coolant cap and thanked me for my business. Once is a terrible error but TWICE!!!! We even reminded David about our last experience and he said that was then but not to worry now. I can't imagine I am the only unlucky Bomnin customer and from the other reviews I know I'm not. But it doesn't seem to affect them. They are successful and have enough business without worrying about the business they lose or they would provide better service. And oh, the technician never put down paper on the car floor and must've run through mud before getting into my car! read more

Bomnin Chevrolet West Kendall - Did the tech run through the woods before getting in my car? - Car Dealers Near Me - Miami, Florida

i purchased my suburban in january, every time i had to bring it for service, no one would call you back. last night i suv would not start (electric issues) and had it towed to the dealership, since then, left several voice mails for someone in service to called me back, no one did. today friday 4/18/25 i had to visit dealer in person, was promised they would diagnose the problem and the service advisor gabriel leon would call me. no one did again! i left voice mails to his ext and of course no body monitors the voice mails in this dealer. dealing with these people is an on-going nightmare, they are only geared for sales but afterwards, service be damn. and one more thing, i asked to speak with the general manage and he was no where in site, probably hiding in his office in the second floor. read more

Title: Extremely Disappointed - Ongoing Issues Ignored I've now experienced four major breakdowns with my 2022 Silverado 1500 LTD, and my truck has been sitting at Bomnin Chevrolet for over a week with no diagnosis and no update. Despite multiple calls -- including speaking with Chevrolet directly -- the dealership has failed to provide any clear communication or resolution. It's now been several days, and no one has contacted me. I'm paying monthly for a vehicle I can't use, and at this point, it feels like the dealership is avoiding responsibility and delaying the process i This experience has been frustrating, time-consuming, and disappointing. I expected more from a brand like Chevrolet and a dealer like Bomnin. I'm now being forced to escalate the case through legal channels and state consumer protection agencies read more

Excellent customer service. Was finally able to check the recall of my car! Thank you so much for your excellent service!

Avoid purchasing a car from this dealership. They have only three finance personnel, while over 20 customers are waiting. I wasted six hours here for nothing. They need to hire more staff to handle their volume. The lot is overcrowded, and despite having an appointment, the car wasn't ready for a test drive when we arrived. The staff seemed unprofessional and indifferent. Save your time and money and go somewhere else. There's no customer service here. read more

I honestly don't like leaving bad reviews but in this case it is very necessary i have been dealing with this since October 2024, i purchased a 2024 Chevy Traverse in this dealership the car after just 2-3 days of having it the car broke down in the middle of the road it wouldn't turn on, it had to be towed to the dealer i was told after almost more than a month of being in there that it was transmission issues after this less than two months after the car was back with the same issues and this has been happening since i got the car and it has happend 5-6 already i have a little baby and i have been left many times in the middle of the road by the car. I have spoken to everyone at the dealership and no one seems to be able to help i have spoken to general motors and no one seems to be able to help, i need to know what i need to do and if i need to contact the news or who do i have to speak to so i can solve this. Absolutely the worst experience i have ever had. read more

0 stars. I have a 2011 Chevy Equinox - they asked me to buy a part in advance. This was January 2025, they took my money and now will not return my emails or phone calls. read more

Do not trust their website prices, the online prove will say 40,000 and by the time they add the fees and other addons you will be out the dooor at 54,000. i was told they cant sale me the vehicle at the online price without adding $7000 of steps, bedliner, and tint. plus taxes and other fees . Dont trust any of Bomnin dealers, all the same read more

Trying to buy a new truck here. These guys are completely dishonest in their pricing. This dealership wants $1699 for a bedliner installed, while they are 899 and 999 at over 20 other dealerships here in Florida I checked with. These guys adverstise rebates and specials on their website. Looks like a great deal. But when you arrive, the rebates and offers are only for first responders and teachers, which they did not mention in 3 calls I made to the dealership. Also does not mention that anywhere on website where rebates are listed. Doesnt mention it online when you click on thevrebates to read whos eligible. Then after all that, their advertised price is based on $4500 trade in, which is mentioned nowhere online and never mentioned in 3 prior phone calls. Do yourself a favor... close your eyes and choose any other new chevy dealership in the country. Lots of crooked dealers, but Bomnin the worst i have ever seen at 59 years old. Do yourself a favor, stay away from this crooked dealership. Very very dishonest pricing and sales tactics James Cunningham​ read more

This business doesn't care about its customers Bomnin has been able to expand screwing its customers over they charge you hidden fees when purchasing and if your here for service good luck you'll be waiting forever for your car to be repaired. I had insurance work done in which they quoted me a price of $1100 and ended up charging the insurance $4000 I will rejoice the day they're caught cheating the system and their business goes under. read more

Bomnin Chevrolet West Kendall - Car Dealers Near Me - Miami, Florida

We had a terrible experience here . My Coast guard son tried to purchase a vehicle from them . He told them he had a very short time frame because he was leaving for his new duty station . The car was supposed to be ready for today because he's leaving to go across country tomorrow . The salesperson Joseph didn't answer phone calls. He then text my son at 3pm and said the car wouldn't be ready for 5 more days because they were waiting on a part . We called a different dealership in the area just to see if the part was in stock and it was . We then go down to the dealership and not only was the sales manager rude and arrogant , he offered no solution to the problem . They could have easily sent someone to the other local dealership to pick up the part but didn't even offer that . They had already run my son's credit and made the deal and they totally screwed him . I would not do business with this company . The sales personnel are unprofessional and rude and had zero respect for my military son . He had already sold his previous vehicle and they left him vehicle less right before his big move that he was already stressing about . Terrible business , unprofessional and zero respect for the military . read more

The worst customer service I have ever come across. There is no one in charge in the building. If you have car issues, take it to a mechanic. They don't have parts for their cars nor do they have the man power to take care of the inferior vehicles that they sell. I will never shop at any of your Bomnin location. I'm really not expecting a follow up but wow it would be nice to share my experiences with someone at GM.. read more

Oye trate de comprarle un carro a mi hijo del 2022 ayer me dijieron 28 hoy 29 con todo 35 creo que se pasaron con esos precios no hay quien compre traten de mejorar seguro iria mas gente estoy bien desilusionada con el servicio eduardo sanchez read more

Alberto Díaz helped my family buy a truck and he was very helpful with the purchase I'll be sure to send him people over

PLEASE READ AND BE AWARE of SCAMS (False Advertisement ONLINE) I am writing to bring attention to a disappointing and deceptive experience I had with Bomnin Chevrolet of West Kendall regarding the purchase of a Chevrolet RST 1500. I believe this incident involved false advertising and unethical sales practices, which violate the Federal Trade Commission's (FTC) CARS Trade Regulation Rule, passed in July 2023. The vehicle I was interested in was advertised online with a listing price of $37,365--a significant discount from the MSRP of $56,365. The advertised discount amounted to $19,000, supposedly including manufacturer incentives and dealer discounts. When I got to the Dealership I was helped by a sell representative and as soon I sat down he started talking to me about what was going to be my down payment and if I was doing a trade in. I told the seller that all I was concern about was the "Out The Door Price" or (OTDP). This is the total cost of the vehicle after Taxes, dealer fees, documents fee, and Tag transfer fee. After a long hour going back and forth the final deal came in and here is the break down. MSRP: $56,365 Discount: -$12,000 Total Rebates: -$5,000 Totaling -$17,000 (Discount) Tag Agency Fee: $99 Doc Fee: $ 99 Taxes : $3,053.93 Total License an Fees: $158.50 Electronic Filing: $400 Accessories: Wheel Locks: $399 Tints Windows: $399 which are not install in the car. Bed Liner: $1,599 Side Steps: $1,899 Totaling $4,395 For a TOTAL (OTDP) $48,370.43 THE SCAM and FALSE ADVETISEMENT From MSRP $56,365 to $48,370 is only $7,995.43 savings. THAT'S RIGHT only -$8,000 in savings. Here is the problem, the after-market parts or (Accessories) they total another $4,395. When I asked the seller if they could take those accessories off the truck, he told me "Is not possible" I told him that I did not want those add-ons (accessories) because their online price did not include the extra $4,395. I also spoke to the sells manager and he also stated that he could not sell me the truck without the accessories that if he did remove the accessories, he will not be able to give me the discounts. When I asked him about the Tints Windows, he stated that the dealer have already put the Tint Windows in the truck and that it was included. I reply the truck does not have Tints Window at this moment they come from manufacture with the Tints in the rear windows and the back glass. He stated that they will install the Tints after the purchase in the front windows. I asked him again if he could remove the charges for the tints since they were not installed on the truck and he said he couldn't. Federal U.S Trade Commission "CARS" Trade Regulation Rule (VIOLATON) After several attempts explaining my right as a consumer I showed him the new Regulation that pass in July 2023. CARS Regulation Rule was pass to help consumers against dealers' scams like this one. The regulation states that dealership can not force the consumer to buy add-ons that does not benefits the car or the consumer if the consumer does not agree to purchase them. Examples, Tint Windows, Floor Carpets, Paint Protections, Cosmetic Accessories, Dent Protections, GAP insurance, etc. This Rule was passed because dealerships are charging customers for unnecessary things to make extra profit. For context: * Window tints can be installed for around $130. * Bed liners cost around $425 at a Chevrolet dealer. * Side steps can be purchased for around $200 online. * Wheel locks are priced at about $90. It is clear that the dealership was attempting to make an additional profit of nearly $3,000 on these accessories, which were not part of the original advertised price. Denying me the offered discount because I refused to purchase these unnecessary items is deceptive, unethical, and a clear violation of the CARS Rule Regulation made by the U.S Federal Trade Commission. I hope this review will help others avoid the same situation. Bomnin Chevrolet's misleading practices and refusal to honor the advertised price without forcing unwanted add-ons is unacceptable. read more

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$2000 new radiator. $1700 water pump...I'm overheated on the highway!!! WTF!!! And they had it for 2 weeks!!

Looking for a Silverado 1500 I went to Chevrolet.com to see if there were good lease deals. Typed in my zip code and a bunch of trucks popped up. The monthly payments where in the $900- $800 range from all dealers other than Bomnin. Bomnin was advertising exactly the same truck with a $400 payment. I called the dealership and spoke with Juan. He was completely unaware of the pricing of his products. He said he was busy and that he would call me back. Thats odd, a dealer does not want my business??? Then I came here to Yelp and read all of the amazing 1 star reviews. Many of which talk about the false advertising. Needless to say, Juan did not call me back and I saved myself a hassle. Thank you Yelp! read more

Very bad experience. New car with issues the first day. After two weeks dealing with the service issue still, and they don't care. Loaner car was a Hertz cheap Kia without any fuel. Nothing compared with the new 2025 SUV car we bought. Trash! read more

My 21' Chevrolet Bolt was brought to the service department because of a breakdown that left the car immobile, I dropped it off on 9/19 and was told it would take a few days to get to it, After a few days i called by dioel and was told they did not know what is wrong with the car and the mechanic cant figure it out. A few more days pass and the mechanic wants to do a "reprogramming" of the car for 440 thats not covered by warranty (i still have powertrain/battery/other warranty) because that will fix it. Car was ready 9/26 and i picked it up 9/27 and in less than 15 miles driven it broke down with the same issue and i towed it back to the dealer, then i asked will i get a refund for 440 since that did not fix the issue? and he responded with well it did work......for 15 miles? Ridiculous, a couple days pass now and i was told the battery was dead but its working when they jump it. Mind you i told them i replaced the battery on 9/18 for a dealer specific required battery and said well its not AGM, no but it is and i have the receipt and proof its AGM. Which i sent to them and i have yet to hear back with a concrete issue or refund for this useless reprogramming that the mechanic is hoping would fix the car which it did not. AVOID this service center. I have called and left messages for the service manager and no answer or reply to the Voicemail. read more

I'd give a zero if I could. We ordered a 2024 full loaded Z06 Corvette back in 2023. The car was unexpectedly delivered at the end of June 2024. We had approximately 6 days to arrange financing. On 6/29 we drove to the West Kendall showroom to sign the PO signature. This was needed by the end of the month to meet a quota. We sat in the dealership for over 4 hours because the sale couldn't be completed due to a trade in. Returned on 6/30 to sign with the trade in. We sat for over 5 hours waiting to sign and trade in the car. The reason given, there were 8 people ahead of us. We were told we couldn't jump the line as there was a incident with people throwing chairs. I can understand. Waiting for hours does tax your composure. This car was ordered, delivered and ready for pick up with the exception of funding. The total price was $164k. Any other dealership would have taken that into consideration plus this was the 3rd vette ordered at this location. Papers signed. Fast forward to Wednesday when all funding should have been received by the dealership. The finance manager claims no receipt. All funds were backed by financial institutions. It took cancelling the deal to move forward. We were notified late Wednesday, 7/3 to pick up the car. One would expect the car was ready for pickup. Unfortunately we were wrong. We were at the dealership over 3 hours as the car was still on the showroom floor (unacceptable as people were sitting on the car), had to be washed and then gassed up. Gone are the days of customer appreciation. Had we not waited over a year for delivery and absolutely love the car, we would have cancelled. Next vette, the Zora, will be purchased from Rick Conti. The drive or flight will take less time than sitting at this dealership! read more

Bomnin Chevrolet West Kendall - 2024 Z06 - Car Dealers Near Me - Miami, Florida