Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

I needed a water heater replaced asap for my tenet and Sergey was able to do it the next day. He…read morecame on time and was responsive thru text. Thank you so much

Cannot recommend Sergey enough, punctual, quick, and did a fantastic job. Gave an accurate quote…read moreover the phone, was able to come same day within two hours of speaking, and was friendly and went above and beyond. Fixed a hot water valve under the sink and replaced an old faucet. Prices are the best for exceptional service.

Tim was helpful, didnt have the part I needed since he orders in bulk. He helped and provided a…read morewebsite to buy the correct item I needed for my tub. What a lifesaver. I was able to eventually get my part and was able to fix my own tub thanks to Tim. Thank you Tim for being helpful. I would totally come here for any plumbing issues.

I would give it one start but they seem like a small business so I gave it two…read more I remembered that I went here last year and the service was terrible. I tried to fix my kitchen faucet and I went here with a part to replace and when I started to tell the guy at the counter, he cut me off and said "I'm not a plumber" I was taken back bc even the CS people at big box stores are more helpful. I felt it was super condescending. I shut up and just showed him the part number I need and he went to get it- I took a look at what he handed me and it was not the part, the number was different and it didn't look the same. I pointed it out to him and he said it wasn't the part then. I left and will never return.

Justin arrived on time and did a great job, working quickly and efficiently. He answered all my…read morequestions and offered a few tips as well. Replacing my kitchen faucet and two shutoff valves was done in an hour. His price was fair and also the lowest of five estimates that I received. I wouldn't hesitate to recommend him to my friends.

BLUF: Knowledgeable, straightforward, efficient, courteous, expensive…read more A part in our boiler system was starting to go bad, occasionally making sharp noises and leaking lubricating oil. We used Yelp's Projects feature to look for contractors to help us resolve this situation. I added a picture of the part making unusual noises to my Yelp project request to provide some detail about the situation. Tom's Plumbing & Heating Services responded first. From my photo, Justin identified my malfunctioning part as the circulator pump, and after a few questions confirming that nothing else was wrong, Justin recommended that the circulator pump be replaced. He provided two options for circulator pumps, along with web links and total costs for each option, and a web link to my existing circulator pump for reference. I selected a pump with horsepower equivalent to my existing pump. The cost of all parts that Justin referenced were roughly equivalent on Amazon.com. Other vendors requested a complete picture of the boiler system, or had initial consultation fees. The service visit totaled roughly 90 minutes. In that time, Justin: - Replaced the boiler drain valve because it hasn't been used in many years and no longer worked - Drained my boiler - Installed the new circulator pump - Bled (i.e., removed air from) most of my radiators. Justin emphasized the importance of bleeding the radiators, as air in the system reduces the boiler's efficiency. - Demonstrated how to override the water pressure regulator in case of insufficient system pressure. - Pointed out other potential points of failure to monitor in the boiler system -- the water pressure regulator and expansion tank. Overall, we were very happy with the service provided. Thanks to Mike S. for his review, which helped in our selection!

We called Ajax Plumbing to fix a leaking heating pipe and Adam and his assistant Kevin efficiently…read moretook care of the issue. From the moment I initially explained the situation to Adam, he was able to clearly articulate what the cause was, find the issue, and tackle the problem. I could immediately tell he's very knowledgeable and experienced in his craft. Overall, the entire process was also quite smooth and convenient. Some places charge an exorbitant fee to just send someone out to provide an estimate. Adam on the other hand, is able to provide a free estimate through text so you know what to expect prior to scheduling an appointment. It took about 2 hours for them to fix the leak and they even cleaned up whatever debris was created from the job! If I ever have another heating issue in the future, I know who to call on. I highly recommend Ajax plumbing!

Very knowledgeable, quick response, answered all my questions, and fixed the issue right away…read more Great service.

I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

The customer service and timeliness of appointment was exceptional. I have deducted one star…read morebecause I requested an itemized invoice and after realizing I was only emailed a payment in full receipt, I had to call back and was advised that they do not provide itemized invoices that include material and labor costs; only paid receipts. I feel like that should have been clarified upfront, upon my initial request, versus having to call back and being advised after the fact.

Had Kirk over last week to clean out our building's water main. Came quickly, and was super nice,…read moreknowledgeable and efficient. Not pressured to get extra services or any other b.s. Highly recommend!

Don't use their AI assistant to schedule appointments. Apparently it doesn't connect to their live…read moreschedule so I received a call an hour after the window when a plumber was to come by informing me that they couldn't send anyone out. Very disappointing experience.

Our hot water Heater went out over the Easter Weekend that left us high and dry. We contacted Niko…read moreover at Vuksani Service Group on Sunday, was contacted shortly there after and we discussed the details of the Job and the model of the replacement water heater wanted. We set up an appointment for early Monday morning and Niko was there promptly and even made arrangement to arrive earlier than we first agreed upon. Niko arrived on time, reviewed the current installation, provide a more than fair price for the job and once agreed upon, had the model water heater I requested with a service crew onsite within 30 minutes. The job was completed within a few hours and the water heater was fired up without issue. Their crew was professional and respectful and after only a few hours, we had a new water heater installed. They even corrected some faulty plumbing mistakes made by the last "plumber" that installed the prior water heater. Niko returned a bit later in the day to inspect the work done by his crew and to sign-off on the job. These guys are my new go-to plumbers for my house in Queens, NY. Prompt, courteous, a skilled, professional team and a great price. That is a combination that is hard to find these days.

My water heater was 25 years old so when we saw water coming out of the bottom I knew we needed a…read morenew one . Guess where I looked ? Yelp of course ! The recommendations were looking good so I called Vuksani Service Group ! They were at my house the next day, very nice guys they took the old water heater out which looked very difficult to do because my stairwell is narrow and it was heavy and they installed the new one. They offered a discount for a cash payment and to call Nico if there was any problem. I did call about the water temperature being too hot and he texted back promptly with a solution ! I'm very pleased and will be calling them again if needed !

Maurice came to us on Thanksgiving Day because we had a gas leak,…read moreI have. been using them for 43 years and never had a problem. Leslie Skemer

They replaced a boiler for us on short notice, in cold weather. Extremely responsive and…read moreprofessional. There are plumbers who would take advantage of the cold weather when pricing a job, but not these guys. Being a community-based third generation business, they came highly recommended and for good reason. Father, son, and assistant plumber were very professional and knowledgeable. Everything was performed with attention to workmanship. We could not be happier, these people are highly recommended!

Great National phone service call center. Seems professional and quick to arrive…read more Price gouging if they deem it to be en emergency but negotiable. However, the quality of the arriving technician seems to be crapshoot. The tech is nice, but was unable to fix my issue.... But he did not charge me full price so at least very honest. I called another plumbing company, arrived and was able to fix the issue immediately....... 3 stars.

Beware, call an independent Plumber first. Roto Rooter told me I needed jetting and descaling. They…read morequoted me a price came and did the work and then never finished the work. When I called back now, they want to recharge me for the entire amount again they are dishonest, bad communication, and there is no customer service to get help. I was told to write a letter to the manager, which I am doing, no one will help me. Be careful.