My review is long overdue, and I apologize to the great people at B&T Auto Service for doing them…read morethe disservice of not writing this sooner. I have had nothing shy of a wonderful experience every single time I take one of our cars in (maybe 6 times now since late 2017 or early 2018 I think). The first time I took my car in, I had a local auto parts store check my battery and alternator. They told me the alternator was definitely bad. So, I bought one, popped in the front seat, and looked around for a mechanic. B&T was able to get me in the soonest. So, I gave them a try. They called me shortly after I dropped it off to tell me there was nothing wrong with my alternator, that my battery was bad, and it would just be a waste of money to replace the alternator. When I picked my car up, I got a detailed tech report on what they did to test and what the readings were. All they had to do was NOT call me, install the alternator I already had sitting there, and was the entire reason I set the appointment anyway. However, they chose to be honest, call me, and let me make the decision. *The alternator is still working fine (2-3 years later) FYI* My poor girlfriend had bought a total money pit Subaru Legacy (unbeknownst to her when she bought it). We've had that in their shop 4 or 5 times I believe and they always do good work that I feel satisfied with and they don't charge you ridiculous prices. I am happy to pay for good honest work. That's what its all about. And that's what they do. I want to detail all other accounts, but for what its worth, take my word that every experience has been like my first, detailed above. I've recommended them to anyone talking about getting their car worked on (and I warn away from 2 places in town... you probably know 1 of the 2, if not both). Thank you B&T Auto Service! Please keep up the good, honest work, and I will keep coming back to you for many, many years!

Honest business, great service and friendly understanding people…read more Since I found them, I won't go anywhere else.

Matthew Stewart is an awesome guy! While visiting he introduced us to one of the owners Brian, he's…read morefun too, loves south park! Anyway great people good service always........ thanks for spending time getting to know your customers! We love you guys! PROUD CUSTOMERS, Jessica and Jonnah Rutledge

We were visiting family in the area and needed to get our new to us vehicle checked out. They got…read moreus an appointment quickly, and immediately identified the issue. A different dealership (RP Exotics) in STL sold us a vehicle with a bad tire. We were leaving the next day, and Nick managed to get tires in quickly so we could leave on schedule.

It's been a few days since I took my truck there for exhaust repair. And I am still very upset at…read morethe guy who drove it from the parking lot into the shop bay. He put it in reverse and backed up with the Emergency brake engaged. The truck wouldn't move because the Emergency brake was engaged. So he just kept giving it more and more gas pedal. I heard the engine revved up to over half throttle and I yelled at him "the Emergency brake is set". The vehicle has a V8 with 360 HP, it will move at an idle. Also it will sound an alarm and post a notice on the instrument panel when you have it in gear with the Emergency brake engage!. I bought the truck new and have owned the truck for 14 years and I have never been near that hard on it. I can Not afford to have the drive train rebuilt. And I definitely do not want to buy another truck. It is unbelievable anybody could be this stupid and it is totally unacceptable. And he acted like it was nothing to be upset about. The thought of him being so disrespectful to me and my truck makes me angry I will admit.

Always on time professional great job Price always decent…read more They do little bit of everything best on mufflers but like i say they can do everything

Mark and BJ are the best mechanics around. They take the time to explain what is wrong and they…read morehave the ability to repair it. Support a veteran.

I feel like the issues I have had with Carriage Care have reached I point I have to publicly point…read moreout my issues. They have almost cost me a few customers and BROKE MY VEHICLE AND DENIED DAMAGE. At this point I'm advising all friends, family, and customers stay FAR AWAY from this place. I brought a 2008 Ford f150 in for a SIMPLE inspection and change of the outer right tire rod. I had NO LIGHTS ON on this vehicles dash, as soon as it was finished and we went to pick it up, the ABS light is on, and it's throwing TWO codes that was not there both relevent to the side worked on (speed sensor on right front tire and another one I can't remember off the top of my head) So I confronted Mark (the owner) and his reply was (and I quote) "I can't tell the future man", !?!. So I explain he broke it, he completely denied it, took it in his shop, DELETED THE CODES SO THE LIGHT WENT OFF AND SENT ME ON MY WAY!. So at this point I brought it to another mechanic who verefied it was broken during taking parts off recently (basically confirming he broke it). I have already spoken to Mark and denied and had no plan on paying for the damage so now Monday I'm making a complaint to the better business bureau and possibly filling for a lawsuit. At the same time this is happening, he has another one of my vehicles he is putting a transmission in (which is why I chose not to make the big deal about the ford yet), I get the truck he put the transmission in and a quarter mile down the road it loses every ounce of transmission fluid!!!! Not only did he charge over what he promised, he didn't replace the front or back seals, and broke the o-rings and didn't replace them either!!! The lady up front is obviously on drugs and constantly tells me I didn't pay my bills when I have, and they close whenever they feel like it leaving you stuck without your car when you asked specially to have access to it by the end of the day. Bottom line, DO NOT COME HERE

My van door was fixed within 6 days time, when the estimate was about 10. Every time I stopped in…read more(essentially drop off, pick up, and inspection), Jason was kind and attentive. He didn't mind my service dog in tow either, which I am grateful when people are understanding about him being somewhat still in training. My van was washed after repairs, which was a nice surprise and I really appreciated. The cost estimate was fair and reasonable. Overall, I am just happy to have found a body shop that is run by a good, Christian family who will not take advantage of single ladies overcharging us.

They were able to get me in 3 weeks after my accident. They were fast, friendly & did a great job…read more & my car was ready the day before they said it would be. No issues with insurance. Everything went smoothly.

Highly recommend This shop was professional, fast and reasonably priced. Customer…read moreService was outstanding

I've been taking my vehicles to C&C for several years. The owners, Chris and Chad, are top notch…read moremechanics as are the rest of their staff. Beyond that they stand behind their work and are extremely trustworthy. I highly recommend them.

Washington Dent Company is awesome! I had a little accident with my tailgate on my truck while…read morehooking up the boat. Turns out the metal is SUPER thin on these newer trucks. Left a couple wrinkles in it from my back. A local company wanted over $1,300 to fix it. Called "Magic Man" (Washington Dent Company), he had me send him a quick video of the damaged area, gave me a quote right away. Couple days later, I dropped it off, and picked it up a couple days later. Good as new! Saved me a thousand dollars! I drove 1.5 hours each way but it was worth it!

SO friendly, SO quick, and super easy/accommodating to work with. They offered to get it done over…read morethe weekend because they know people need their cars. We were recommended them thru a family member and I'm so glad we chose them. Highly-Highly recommend :)

A bit expensive for a short tow, but very nice employees and speedy response time. Recommend.read more

Got stuck in a ditch when the gravel "road" gave out. Called said they would be there in 25…read moreminutes. Arrived within 22. Pulled me out within 5 minutes. I realized I had bald tires and was nervous I wouldn't make it up the icy road. He drove my car to the top of the street and walked back down to the tow truck. I will highly recommend them. Thanks again so much. Glad I called.