Chris and Michelle were amazing in giving me a hassle free experience! I got a great quote and I'm…read morehappy I called! Thanks guys for being AWESOME!

There had been an issue with my previous insurance company and when I called State Farm, I spoke…read morewith Michelle and she took care of everything I needed within just a matter of minutes and as time was of the essence, this kind of service was greatly appreciated. I have to say, this interaction was amazing. Michelle is completely professional and knows what she's doing, and I would highly recommend anybody go to her for your insurance needs whether it's for home or auto or any other, because she will make sure you are taken care of. She is a great asset to State Farm! Thank you, Michelle, and Chris, for all you do.

Even though I was not able to get my title transferred as I needed emissions done, this place was…read morekind, friendly, quick, and so helpful. Highly recommend.

From the owner: TCM is a family owned business with over 25 years of experience. We are an independent Insurance…read moreAgency. Let us do the shopping for you to obtain the best rates for your auto insurance needs. We also specialize in Dealer bonds, Garage Liability, Commercial property, Small Business such as our Specialty Used car dealership set up, which includes creating your LLC, obtaining all your licenses and filling out and completing the state MVD Dealer License package. Tcm Insurance can also help you set up other businesses as well such as landscapers, rental halls, auto repair etc. We also do Workman’s Comp, Commercial Auto, Personal Auto, Homeowner Ins, and Life Insurance. Tcm Insurance is also an agent for a Title Loan company. We are here to help you apply for a title loan. Thank you for giving us the opportunity to help you.

Ok, I've had coverage with Pekins insurance from CDS for over a year...maybe almost 2 years now. I…read morehave needed to contact them like three times with today being the third...so there is just enough time for me to forget their lousy service level. Why list your hours as OPEN when the factory shuts down for lunch at mid day, M - F? Seriously, let's see...it's convenient for me (your customer) to call at my lunch but it's not convenient for you to take my call? Uhhg. Ok, it's 1:20 PM MT and 'we close from 12pm - 1PM' outgoing message is still in effect. Note time on attached image. Deducting a STAR from earlier review.

These guys are saving me a fortune for both my business auto and liability, and now they saved me…read moremoney on personal auto and home! I have been dealing with David who is very friendly and the most positive guy I think I have ever spoken to. The use several companies and found that Pekin insurance right now is super cheap. I cant stand insurance but it is a necessary evil. You should have them quote you as well. I just emailed them a current policy and they compared apples to apples to save me mulla!

If I could give this business a les than 0 I would! I called and the guy who answered said I could…read morecome today before they closed and they could take care of my title needs! Yet I arrived earlier than anticipated and he left for the day, and the nice girl up front said nope he just left even though he told me I came come anytime before 7:30pm. WTF I called ahead of time as I am an essential employee I work 16 hours a day! I took off work to be here and they guy took off and left no one to help me? I had 1 shot at getting something done and now I have used my time off for a guy who just decided he was gonna leave for the day....I work 3 jobs ALL ESSENTIAL CDT, SKILLED NURSING & CAREGIVER for this asshole to just take off even though I called ahead and explained I can be thee before 5:00pm! NEVER EVER GO THERE THWY CAN NOT HELP YOU

From the owner: Titles and Registration Permits coming soon Driver license serviceread more

Worst customer service ever. Won't respond to email. Doesn't know how to disassociate my account…read morefrom my ex-husbands so my rate keeps getting associated with his, after 3 years.

Had an issue with a cracked windshield on a rental car. I sent an email asking about my coverage. I…read morereceived a response within a couple minutes. From answering my initial questions regarding acquiring coverage to this latest issue, I have been impressed with their focus on customer service and satisfaction.

Veronica is awesome! I found my car insurance went up a lot after moving to Phoenix from another…read morestate, and when we added a second car to the mix, it was just too much. I called Veronica and got through to her quickly and easily. She found me a new policy with the same coverage for about 25% less! She is easy to reach by phone or email, and she is fun to talk to. I will continue using her for all of my insurance needs.

Veronica is the best!…read more A good friend referred us to her a couple of years ago and we currently have all of our cars, homes and a one off insurance policy with her. She was able to drop our monthly rates which is great but calling a friend is so much nicer than a big company. Veronica provides that one off service that you want when you are protecting you most important assets. I have called her several time asking for different options and she was so patient and provided multiple policy options. Pick up the phone and call her, also her dog is the cutest!

Very impressive service. Fast, professional, experienced, and he saved me a boatload of money . I…read moresend my friends and family to him .

From the owner: Family owned with over 20 years of helping Arizonans find lower premium insurance without…read moresacrificing coverage. Reach out now for a free quote!

I've been a customer of Shelley's for many years. During the 26 years she has gone above and…read morebeyond to assure me of getting every price break and advantage available. Pleasant and hard working, she is always trusted and appreciated for her service and dedication.

This was such a delight!!! After slogging through phone call after phone call trying to find…read morebusiness insurance for my itty bitty business I was finally referred to Shelly and what a treat! She made the process so easy and quick that I literally had her take over all my insurance needs from car to homeowners. Not only did she beat the lowest prices by THOUSANDS...but she literally answers her own phone!!!! Seriously people we need to strongly insist that our business is handled by humans and you won't find one better than Shelly!!