I don't always take the time to write reviews, but this one is absolutely deserved. I called Up and Down Garage Doors at 4:59pm on a Friday fully expecting to get pushed to Monday or maybe pay some kind of emergency fee. Instead Brad, the owner, picked up and came out right away. My garage door spring had snapped and the door was so heavy it wouldnt budge. I was completely stuck. Brad could have easily taken advantage of the situation or delayed the service or charged a premium knowing I was desperate but he did none of that. He showed up quickly was professional, was honest, and got everything fixed the same evening. No games no upselling just great service and someone who clearly cares about doing right by their customers. Thanks again, Brad. The family appreciated the help tonight. read more

The spring on my parents' garage door broke so I reached out to multiple garage door companies for an estimate. Up & Down was the first to reply, and ended up having the best price, so I scheduled an appointment. Seth completed the repair and he was great! He showed up on time, completed the repair quickly, and answered all my questions while doing it. Up and Down was the only company that gave me the actual price to replace the spring over the phone. The other companies I reached out to gave me a price range. That made me a little worried they would try to upsell me but that ended up not happening. Seth only mentioned the repairs he recommended after I asked for his opinion, was not pushy at all, and I appreciated his honesty. We decided not to move forward for now but will definitely reach out to Up and Down when we are ready to. read more

After our garage door cracked and windows broke, needless to say we were in a bind. Up and Down Garage Door took care of us again. The owner Art was very responsive after we had a wonderful meeting with super installer Seth. Once we explored our options and decided on the garage doors, the process was seamless. Seth and crew were amazing!! Our garage doors look absolutely phenomenal. Up and Down Garage Doors are the company to go with for your garage door needs. read more

Fast , reliable, professional and honest. I highly recommend Brad to anyone, Great job, very happy, Thank you read more

They were able to quote us without a visit. They were flexible on the model to be installed (no MyQ!). They were not pushy. Great overall experience. Great price. read more

Please go with Up & Down for all of your Garage Door repairs. I received three estimates and Up & Down came with the most honest price. Seth went above and beyond to take care of our door as well and fix other issues he saw. Really impressed with the service and I will be recommending to all my family friends who need maintenance or repairs on their doors. Thank you for your honesty and your quick response to our garage door issue. read more

Exceptional Service from Seth at Up & Down Garage Doors! I want to give a huge shout out to Up & Down Garage Doors, especially Seth. His work was truly outstanding. Seth is completely professional, honest, patient, and respectful. He looked at my garage door thoroughly but didn't push me to buy anything extra or try to sell me things I didn't need. He explained the repairs clearly and was really helpful the whole time. The job itself was done perfectly, and I would definitely hire him again! read more

5 star service for sure!! Called on a Saturday afternoon only expecting to leave a msg for a possible quote. To my surprise someone answered outside of their business hours. Said he could come by same day! Was at my house less than 2 hours later and had my garage door repaired shortly thereafter. Not to mention at a fraction of a price than my previous quote. Look no further than Up & Down Garage Doors if you're needing garage door repair. They truly helped this customer out and went above & beyond! Would definitely use their services again & 100% recommend! read more

I had a great experience with up and down! I had an old set up that came with my house when I bought it, super loud and inefficient. After about 30 minutes, Brad, installed a new motor, and adjusted the rails making it run whisper quiet. Now instead of a cheap and inefficient door opener, I've got a new opener, with WiFi and battery backup. Or technician was incredibly polite and professional. I cannot recommend this service enough! read more

I used Yelp to search for garage door repair. I used the contact form with Up and Down. They responded in under an hour. We scheduled an appointment for the next day. Aaron was our tech. He knows his stuff with ten years experience. The repair was handled smoothly and he checked that all the safety systems worked as they should. The price was spot on fair. I'd call it a terrific experience and they delivered value. read more

This company is absolutely the best Garage Door company you can ask for. Out tech was Aaron and was fast and knowledgeable. Also, Their prices are the best. TEN STAR RATING!!!!!! We needed struts put on our door and it was done to perfection!!!!!! read more

Did the job right the first time. Took my phone calls and answered my questions. Best. and VERY reasonable.

Our original garage door was unable to open, and we had been unable to park our cars in the garage for quite awhile. We called Up & Down Garage Doors, and they were able to come out the same day for an estimate. They were very helpful in pointing out we needed to relocate some pipes to accommodate the garage mechanism, and called a friend in to assist on that portion. They said as soon as we were able to move the pipes, we could move ahead with the garage. It was great, as their friend fixed the problem in less than a couple hours, and we were scheduled to get the doors in at the end of the week. The actual installation of the doors went by so quickly it was impressive. The installer Aaron tore down the old door, installed the mechanism and had everything running by 12 Noon. It looked great, operated quietly and we are extremely happy with the value we received for such a high quality garage door. They are a class act, and we highly recommend them! read more

Up & Down Garage Doors - The garage looks amazing! - Garage Door Services Near Me - El Cajon, California

My daughter used this company in the morning and said she really liked this company. they were truthful and did great work at a resasonable price. I called right away and got an appointment for a couple of hours later. Aaron came out. he did the maintenace on the door and pointed out i need a strut to keep the panels from collapsing on themselves. Showed me the creases in the panels and stated the strut would help stop the progression and unnecessay replacment. I thought I needed weatherstipping on the bottom of the door to stop water from coming in with a severe storm. He looked at it and said it would not stop the water coming in and that and the strip was still in good shape. I definitely will use them again. Thanks... read more

After a few estimates and odd assessments of my garage door problem, I had Seth from Up & Down Garage Doors offer me his experienced opinion of a few options. I had described the ear-shattering noise the door had been making for a few years before it finally broke. He was truthful and trustworthy from the outset. No upsell or complicated details. He suggested I could have the door opener fixed immediately by replacing the stripped Genie Trolley. He set to work and had it repaired, lubed, balanced, and adjusted. The price was exactly right, completely reasonable. When I heard the smooth gliding of a repaired door opener, I was astounded. Seth gave me a quick hug and assured me it was good to go. What a pleasure it was to meet such a cheerful, honest, competent person. One month out and my garage door works perfectly. read more

Very quick and professional. I was able to get service the same day and Brad knew exactly what the issue was within minutes. Was able to repair my garage door quickly. It's operates like new now! I highly recommend Up and Down Garage Doors. read more

Garage door stopped closing on Sunday. Called on Monday and Aaron arrived on Tuesday and on time. Was a joy to work with and had me up an running quickly and repaired the existing opener. Never any pressure to install a new one and after replacing the faulty part did a full service on the door hardware and opener. All pricing was clearly stated and talked about before any work was done. Will be referring anyone who needs garage door opener/door services. read more

Spring broke on my garage door. I've used Up & Down Garage Doors before and will never use anyone else. Seth came out quickly and replaced the spring, getting me back to parking in my garage. He also repaired my other garage door that was not closing tightly. I now have all garage doors working perfectly thanks to Seth. Great company! read more

Great Service, Fast response. My garage door was not opening consistently. Sometimes it would go up a few inches and stop. Other days would work fine. Called at 8:00 am spoke to Tori and she set up to have a tech at my house the same morning. She explained their service fees and ideas of possible costs which were very reasonable. Tori was very knowledgeable and a pleasure to speak to. Seth, the technician, called and gave me a 20 minutes heads up for his arrival. He diagnosed the problem as weak springs that needed to be replaced to assist the motor opening the door. The springs were over 20 years old so not surprising. In addition Seth inspected the entire system, made some other repairs and tuned up everything. He was done in about an 90 minutes and everything works great! I was very impressed with the excellent customer service & professionalism from both Tori & Seth. read more

Top notch in everything! Response time, professionalism, price, service! 10 out of 10 !!

Just a few hours ago, at 2pm on a Friday our garage door would not open beyond a foot and showed an error code. Because enough time on Reddit has taught me not to mess around with garage door issues, we called this business. In less than an hour we had someone at our house, and a working garage door by 3:30pm! Thank you Seth for braving the heat on a Friday afternoon and fixing our door so quickly! read more

Broke my garage door at 9:00am and they had it fixed and fully functional by 2:00pm. Grateful for their quick response, ability to fit me in same day, affordability, and great customer service! read more

Seth was wonderful. Responded promptly to our request for service. He explained all he was doing. Very professional. He was kind to our 7 year old granddaughter who wanted to "help". We highly recommend Seth if you have any garage door service needs read more

Amazing service! Came the same day I called. I manage several properties and have used them at least 50 times. They always fix the issue and their team is GREAT! I will use them again and again! read more

My tenant's garage door was rammed by a neighbor's car. We call several places and found the most customer oriented person to be Tori of Up & Down Garage Doors. She answered all my questions and we soon decided to have the door installed. They took measurements and set the date for installation. The installer, Aaron was on time, very efficient and polite. Overall, our experience was flawless. Thank you Up & Down Garage Doors! read more

These guys were fantastic in fixing our garage door. Ended up needing a new motor ultimately, and we got several quotes from others but these guys came in reasonable and competitive in their pricing. They were quick and reliable. Highly recommend Up and Down Garage Doors for any garage service needs! read more

We called Up and Down to take a look at our long-malfunctioning door. Seth arrived on time, diagnosed and fixed the problem quickly. During the process, we decided to go ahead and replace our old chain-driven opener with a belt-driven model that is such an improvement - notably, Seth did not try to talk us into the more expensive option. We now have a door that functions better than it has in the 16 years we've owned this house, and are kicking ourselves that we didn't call Up and Down sooner. Seth was a true professional who knows his stuff and is friendly and engaging as well. Up and Down provides the very best service and we could not be happier with our experience with them. read more

Prompt, professional and friendly. Remove old garage door opener(hauled away) and installed new garage door opener. All in one and half hours. Well worth of my hard earned money. Two thumbs up!! read more

Up Down came out next day. Quoted a decent price. They were able to install the door using existing new opener the next next day. New seals, re hanging the opener, new springs and tracks. When installing the door they found two of the four panels had very minor imperfections. Two hours later they had swapped them out for new good panels and were completely done. read more

I can't say enough great things about this company! From the initial into call, to the completion of service- amazing! This company knows what 'customer service' is all about. They also go out of their way to understand the issue, prior to the visit to try to eliminate unnecessary costs. +A for this company, the people and the service! Thank you for remembering that your customers are human! I will gladly refer them! read more

We contacted Up & Down Garage Doors for a problem with our Garage door sensors, as well as the noise made during opening and closing. They were able to come out the same day and fixed it for the upfront stated price of their service call (no parts needed). Aaron worked efficiently and informed us of any possible future concerns. Since they were so easy to schedule with, we arranged routine maintenance for the garage door at a second property the next day which Aaron handled efficiently as well. Both doors are functioning smoothly and quietly! Will use them again in the future! read more

OMG- had another company come & a guy by the name of Frank came & told me the doors needed new wheels, springs, etc to the tune of $695- told Frank to send me an estimate and I was getting another bid-= then Frank dropped the price down to $495- needless to say it was apparent he was not trustworthy or honest - Called Up & Down- explained what Frank said & quoted, and Tori said she would send her Tech out for $85 to tune up, program two cars, and go from there. The tech stated nothing wrong with either the wheels or springs- tune up the garage & programmed two cars for $85- I would HIGHLY RECOMMEND UP AND DOWN- they were honest, punctually, and fair- I will call no other in the future - and beware of all rip off artists out there, especially a guy named Frank. read more

Really impressed with this company. Tori who answered the phone was super nice and was able to give me a price quote over the phone and the technician arrived within a couple of hours of my phone call. They replaced broken springs quickly and didn't try to up charge me for items I didn't need. Aaron the tech was friendly, prompt and knowledgeable. Definitely recommend Up and Down Garage Door for all your garage door opener needs read more

Called up/down and they were able to get someone out to me same day. Everyone in the company seemed like quality people, especially Seth the tech sent to fix my door. Not only did he repair the door, he also checked on all the components and optimized the safety of the door. The cost was extremely reasonable for the quality of work performed. Will use again if ever have issues and highly recommend this company for any garage door related needs read more

The spring on our garage door snapped so we needed it replaced. We called a different company and they came out and quoted $500-600 depending on the spring we chose. That seemed high. We called Up and Down the next morning. They came out in less than an hour and fixed it for $325. There was also another issue with our door that was fixed and included in the cost. Brad was who came out and was super helpful and friendly. So not only were they better priced, Brad went above and fixed a few other things to make sure we don't have future issues. read more

When my trusted garage door company was unable to come fix a repair at my previous residence, I called Up & Down Garage Doors and they came and did a great job. I went on to hire them again to service my new residence. read more

Highly recommend! Had to replace my entire garage door and system, was able to get an estimate and work completed all in less than a week from start to finish. Tori was very helpful in coordinating. Art came out the next day and thoroughly explained my options and product details. Aaron came out to remove the old unit and install the new door and system, completed all of the work same day and did a great job on the install. Clopay insulated steel door, liftmaster 87504 opener with integrated camera. Thanks to the Up & Down team for a seamless experience! read more

Up & Down Garage Doors - Clopay Steel Insulated Door - Garage Door Services Near Me - El Cajon, California

My garage door was stuck half way down so I looked for a local garage door repair company. I choose Up & Down Garage Doors because it was near my house and it had a 5 star rating. My appointment was between the hours of 1 pm and 3, and Brad showed up at 1 pm. After a 3 minute assessment, he said that he could fix the my problem for $100. 40 minutes later, he told me that he was finished. I used the door three times, and it worked perfectly. The total cost was $100 for the labor and $80 for the appointment fee. I would definitely used Up & Down again. read more

My garage door is 22 years old. Over the years, I've called on Up & Down to maintain it. Thirteen years ago, Art installed a new torsion spring. It's still working fine. Two years ago, the bottom part of the door began to buckle. Up & Down responded fast. Brad, the technician, installed a strut to strengthen it. He was courteous and efficient. Price was reasonable. Then, recently, the top part of the door began to buckle. Up & Down responded within a few hours. Seth, the technician, installed another strut, after explaining that the door might soon need to be replaced. Price for the new strut was reasonable: very slightly more than the one two years ago. Seth was knowledgeable, courteous, and efficient. While Seth was here, I asked for a quote on a new door and motor. He explained various options and wrote out a quote. No pressure. And for now, I've decided to get some more life out of the old door. I provide these details, because based my experience over the years, this local company is a gem. read more

Up & Down Garage Doors - My 22-year-old garage door. - Garage Door Services Near Me - El Cajon, California

This business is AWESOME as well as Seth who repaired my garage door broken spring. Seth also took it upon himself to align everything up and lubed up all the rollers. They also installed my opener a few years back. Look no further, go with this business. You won't be disappointed with their staff, service and very reasonable rates. Thank you again Seth and Up and Down. read more