4.30.18 Yesterday, my little sister had her baby shower at…read moreThe Party Room and we absolutely loved it. The venue was absolutely beautiful. It's very spacious and very clean. The owners are the most hardworking and humble people I have met, I cannot thank them enough for making her day so very special. I am just in awe of this place and I will definitely refer people and come back for future events!

The chair really made the prom/graduation photo shoot drive by perfect. Gave them some good…read morememories for senior year, due to COVID 19.

ALOT of masks. Cool stuff. I'm sure you'd find something here to buy and wear, but personally I…read morehave a ton of masks already from Etsy. Cool place though

I came in here looking for a Halloween costume about a week and a half before Halloween and they…read morehad a good selection and amount of accessories. My only problem however was the amount of costumes you can try on. I was only allowed to try on 4 costumes TOTAL. Not 4 at a time but literally 4 costumes TOTAL. I had asked the girl right outside of the fitting room if I can go back and get more costumes before I even had any clue that I could only try on 4 and she replied it doesn't matter but only 2 are going through that door at a time. After trying my costumes on I went back to look for more and came back with another one. She looked at me and said "didn't you already try on 4?." Me, confused, replied yes and she said no you're only allowed to try on 4 total. At this point I was pretty annoyed that I could not try on another costume. I walked away then and asked another associate whether I was allowed to return. If I wasn't allowed to try it on in store I figured I could try it on at home instead. Ofcourse the answer was no. This associate tried to be nice and ask her manager if she could make an exception for one more costume and the answer was no there either. I'm unsure how I'm supposed to purchase a costume then because I wasn't going to take it home and be stuck with something I didn't like and couldn't return. Needless to say I left the store empty handed. I won't return next year I suggest Halloween City instead. This place was also pretty pricey.

Wow..coool place to visit before a party. I went here with a freind to help her shop for some…read moreparty items and they had some real cool stuff! You can find party items here for any occassion-- birthday, anniversary, graduation. Even if your not having a party, I suggest to go check it out-- maybe you'll decide to have one!

I've used Chicago Moonwalks multiple times over the years--both in my current role and in a…read moreprevious organization--and have always had positive experiences. That's what made this most recent situation so disappointing. For a large-scale community event, Lights! Camera! Purim, which draws over 600 attendees and charges admission, we booked two major attractions: a mechanical inflatable and their massive funhouse maze. These weren't add-ons--they were central to the event's design, marketing, and execution. The maze alone involved live actors, scripted tour guides, coordinated timing, and trained volunteers. It was a significant production. Per their process, we expected confirmation communication ahead of the event and a check-in call within 24 hours prior. While I did receive an initial confirmation email, I never received the day-before call. Given my past positive experiences, I didn't think much of it. The morning of the event told a different story. By 7:00 AM (two hours before doors), I had received no communication. I began reaching out--calls, voicemail, text, and email--without any response. At 8:45 AM, just 15 minutes before doors opened, I finally received a call informing me that their truck wouldn't start and they would not be coming. There was no proactive outreach, no contingency plan, and no apology. We had no choice but to pivot in real time and rework the event experience on the fly. While the event still moved forward, it created unnecessary stress, confusion, and reputational risk for our organization. When you're running a paid, large-scale event with hundreds of attendees, reliability isn't optional--it's foundational. I followed up the next day through their feedback system. I was told someone would be in touch. That follow-up never came--no apology, no acknowledgment, no attempt to make the situation right. This wasn't just a logistical miss--it was a breakdown in communication, professionalism, and accountability at every level that mattered. Given how critical these rentals were to the success of our event, this experience was deeply disappointing. I would strongly caution anyone planning a high-stakes event to have backup plans in place if relying on this vendor.

I rented the hot dog steamer for my son's first birthday. The theme was baseball/ our rookie of the…read moreyear so it was a huge hit! Everyone loved it! It was super easy to use and kept the hot dogs & buns nice and warm. Pick up & drop off at the wearhouse was also very easy! I definitely will rent from Chicago Moonwalks again in the future.