I was visiting from out of town and had to have my glasses repaired urgently. Burlington Eyecare…read moreprovided great service at short notice. First class work by their optician tech.

From the owner: Long-established, Independent and family-owned Burlington Optometry practice specializing in…read morecomprehensive eye health exams for all ages, emergency eye care and amazing eye wear! In delivering an outstanding eye care experience, we provide quality eye wear products, eyeglasses, contact lenses, sunglasses, and attentive customer service delivered by our Optometrists, Licensed Opticians and our Burlington Eyecare Team. We are proud to be "Certified Nikon Lenswear Specialists," and members of the Alliance designation. Dr. Mark Germain,Dr. Jerilee Nyman, and Dr. Krystal Chee along with our professional eye care staff, invite you to experience eye health care and eye wear at it's best! New patients are always welcome, and be sure to ask about our specialized eye exam experience for young children, our "Tots & Teddies" program!

I went here with my 4 year old daughter to get her eyes checked before the start of school. We saw…read moreDr.Goyal. She was so impatient with my daughter. She didn't make the slightest attempt to make it a comfortable or enjoyable experience for her. She did not take the time to explain to my daughter was she was doing which made my daughter feel scared and unsure on how to proceed with each request. Furthermore, when I attempted to offer my daughter some consolation, Dr. Goyal dis wascouraged me from doing so by saying " She's fine " essentially telling me to let her do her job. When we headed towards our car my daughter was on the brink of tears. I would not recommend that anyone take their kids here and as an adult I wouldn't come back either.

Patricia Fink Optometrist: Putting the "I Don't Care" in Patient Care…read more I have been going, both myself and with my children, to this optometrist clinic for 20+ years. Unfortunately I regret to say that it has changed so significantly for the worse, that I would advise anyone looking for an optometrist to make a choice of OTHER than Patricia Fink. Over the years the good staff have been quietly leaving, and the current staff are - in a word - very poor. I can summarise this with one recent story. Due to COVID lockdowns and the optometrist action, I had been unable to make an appointment to have my eyes checked for several years. As a result, I was quite happy to finally secure an appointment. I was on my way, having been slightly delayed by accident/traffic jam on the highway, when the clinic called me to ask if I would be arriving in the next 10 minutes. I explained the delay and confirmed that I would. The clinic then called me back a minute later, when I was within a few minutes of the clinic and said they were CANCELLING my appointment. When I expressed my concern about this complete last minute cancellation, requiring me to turn around, the staff member on the phone began to argue with me. Given this complete lack of professionalism, I asked for her name. She refused to give it to me. I asked if I could speak to the office manager: in response, she hung up on me. I was not raising my voice, and not cursing. It was clear she thought I was a complete inconvenience to her day. I left a voice mail for the office manager expressing my concern with the rude arrogance of the staff: I did not receive a return call, which I can only assume means that the clinic believes that this was acceptable behaviour... for a loyal patient of 20+ years. Needless to say, I switched optometrists the very same day. I will end simply by saying that this is an optometrist practice which is slowly bleeding out, simply because it doesn't care. If you are looking for an optometrist who remembers that their primary concern is PATIENT CARE, and not selling over-priced eye-wear, then this optometrist is not for you.

I had a really good experience meeting with Dr. Dana. It has been forever since I have had my…read morepeepers seen to and I was not looking forward to it. However, I was attended to professionally and with expedience on my visit...I'll be back next decade when I need another checkup!

Dr. Brian Damman was very helpful and resourceful when it came to his eye exams. He explained what…read morehe did and what he was about to do. He also likes to inform you about which problem has what type of affect on a person. He wants the best for you and will recommend the best solution suited for you. His office is clean and location is fine. Hehas more than one office and the one in Burlington provides a satisfying environment.

I complete disagree with the negative review posted. Drs Eves and Mraz are excellent optometrists…read morethat always take care to ensure my family's eyes are taken care of. As is typical with every health care provider there can be a wait but the drs never rush me through my exams. For the opticians, I always have great service and their prices for frames are excellent. I've gotten glasses from Costco etc where service is terrible. I'd rather pay a little extra and have real service. The drs always check to make sure the glasses fit properly.

Dr. Eves has this whole practiced speech he goes through every time. My lens prescription was wrong…read moreso called and Assistant said I would be recharged for another appointment which makes no sense when he messed up the prescription. I Also, explained I was late for another appointment after waiting ages - he still went through his speech causing me to run even further behind schedule. Iwill never return there again!

Dr. Quinn was the first practitioner that I have met in my adult life with both the skill to treat…read moreall my underlying eye issues, and the patience to take the extra time to help us both understand the challenges and develop a comprehensive treatment plan. I highly recommend Abbey Eye Care for anyone, particularly those like me who have complex needs and might not have been well-served by eye care professionals in the past.

I have been going to Abbey Eye Care for over 5 years and highly recommend them! I have purchased…read morecontact lenses, eye glasses, and sunglasses from them and received exceptional service with every sale. They have a great variety of everything! The Dr's and staff are extremely knowledgeable and always friendly. I will be visiting them for all my future eye care needs!

I've always had great service from Dana, never a problem whether I purchased glasses from them or…read morewent elsewhere. I can only hope that Patrick continues in his fathers footsteps to provide the same quality of services and prices.

the eye exam was thorough except that he would not provide the PD measurement. This measurement is…read morenecessary to order glasses. His response was that he could not take responsibility for the ordering of glasses. When I challenged him indicating that this measurement was provided by his counterparts in BC, he said that he would do the measurement if I paid $25. So much for taking professional responsibility. Apparently it is available for purchase. His behavior is just a cheap tactict to make buying glasses from other than him as difficult as possible.