I went looking for a great affordable car and I found one at Better way .All the staff there were…read morevery helpful and friendly.I dealt directly with Tony and I can say he was great..he helped take the stress away from buying a car.He went out of his way to make sure I was taken care of and got all the info and help I needed.I would highly recommend Betterway Sales and Leasing.A month later I am in love with my car and very Happy with my purchase. Thanks Betterway..Thank you Tony.

From the owner: Betterway Sales & Leasing is your dealer for Used cars, SUV's, Trucks, Minivans from many popular…read morebrands. Our dedicated and friendly staff are available to make your auto-shopping experience a pleasant one. We offer financing to work with any budget or credit type. Please visit us today!

As a female purchasing a used car, it can be nerve racking, afraid you'll be taken advantage of,…read morepressured into buying something you don't want etc. Mike made made buying a used car a breeze, he gave honest feedback and was more than fair throughout the entire process. With my hectic schedule, he went above and beyond trying to make things easier for me. It gave me confidence in my car choice (I ended up purchasing a Passat.) Award winning family run, bottom line - they have fair policies in place that are sure their clients will be coming back. Would highly recommend Fosters for your next car purchase

Thanks Foster Auto Group for the great shopping experience! Ann the salesperson was courteous,…read morehelpful and well informed about the cars she sells. If you are in the market for a good and reliable car or cars, please drop into Foster Auto Group for a test drive. So glad I did! Thanks Ann and family=)

In September of 2023, I purchased a previously owned vehicle from John Bear - a 2015 Chevy Trax…read moreLTZ. On the day that I picked the Trax up, the engine light came on as I was driving on the QEW. Back to John Bear. To cut to the chase, for the next 10 weeks, I had to take the vehicle back to the shop 6 TIMES due to warning lights coming on, vehicle wouldn't start, window wouldn't go up and on one occasion the Trax went into "limp home mode" as I was driving on a busy expressway. I drove to Quebec and had electrical issues there. I can't stress enough how helpful the staff at John Bear were. They TOTALLY stood behind what they sold AND eventually solved the issue. They provided me with a rental car on 2 occasions- one being 9 days of rental paid by John Bear. They paid for an Uber to get me from the dealership to the car rental company. When I experienced issues while in Quebec, I was advised by Joe to take the vehicle to the nearest Chevy dealership. John Bear footed the bill. When I was searching for a new car, my big brother strongly advised that I purchase a vehicle from a large, reputable dealership and not some random small car lot. He said that a large dealership would stand behind their commitment to sell safe, reliable and quality vehicles. John Bear did EXACTLY that. I'm not going to lie - that 10 weeks was incredibly stressful and it negatively impacted my life. I had to put off my job search as my work requires a vehicle. I lost income from my part time job as my job was 1.5 hours away and the Trax broke down and I had to call in and book off my shift. I had to cancel weekend plans twice. My mini vacation to Quebec was pretty much ruined as the vehicle was having issues that began the day after I arrived and it was in the shop for almost 4 days. HOWEVER.... In the end, I am giving John Bear a 5 star rating due to the fact that they TOTALLY stood behind their commitment to their customer. Gerry and the service team worked diligently to resolve the issue with the warning lights coming and staying on. The issues with the Trax are resolved! Joe (manager of the previously owned vehicle department) was 100% supportive. Joe even gave me his cell number with instructions to call or text him if I was experiencing issues with the vehicle even if it was after hours or a holiday. Joe and Gerry are the best, along with Lori (Service Manager.) I do have to say that I wasn't impressed with the salesperson who sold me the vehicle as he fibbed to me twice and wasn't helpful. The best thing that he did was to pass me onto Joe. Once Joe took over, I knew that I was in good hands. The Trax is now working fine and hasn't had to return to the shop since the beginning of November. The vehicle is great on gas. It's fully loaded and is super cute! Once I get over being stressed for 10-12 solid weeks, I'm going to fully enjoy the Trax. No more obsessively checking the dashboard lights. I can FINALLY get back to my life and finding a new full time job! My big brother was 100% right in his insistence in me purchasing a vehicle from a reputable dealership. John Bear more than proved that they're a reputable dealership. Had I purchased a vehicle from Auto Trader private sale or a small used car lot, I would have been totally screwed. Thanks John Bear!

I work in the industry and please go else where, anywhere else! BEWARE…read more These people should sell hair gel because they have no morale, or integrity! Buying a used vehicle has been the absolute worst experience. I'm not convinced they know much about the product or rules of sale. Their own employees admit that they have people 'right off the boat' their words (Dave) creating issues. Yet do nothing about it, but laugh it off. Posting multiple photos with different price points, promising first showings and then moving the appointment time after time, selling it - then all of a sudden it's not sold (Jason), showing the vehicle before the safety and then modifying it with no communication after the fact, not completing alignments, re booking for their error and then not completing it again due to 'not having any trained staff to do it'. News flash (all tech's should be able to complete one). Coming in for a third time to align a vehicle as they should have done BEFORE SALE, and then they try to charge x2 for it again after the fact they didn't get it done the third time. X2? In one day? If you bring in a vehicle and don't get it aligned properly the first time, a honest dealership would not charge you twice because their tech didn't get the job done. These people will charge you when they owe you, and then charge you because they are incompetent, then charge you when they had a coffee and got the job done- finally! Their own employees in the main building- some are great have said in passing; that the USED CAR DEPT. is under investigation because of shady dealings time and time again. I'm not surprised by this experience itself. Come buy a used car here if you like being jerked around, wasting your time, and are looking to buy some grease for your hair. Cars aren't their things, but they have plenty of grease. No stars preferably. Negative stars.

On May 24th i came with my friend through Wayne's Auto World kijiji ad to see couple of his cars…read moreand i was interested in a Honda odyssey, when i test drove the car with my friend, i came back to the office and talked to Mr. Omar and i told him i am interested but there are some issues it has to be fixed, Omar said no worry everything will be fixed, so i wrote the following issues on a paper for Omar so they don't forgot it, the list was: - Hard transmission shifting while stopping - loud noise in exhaust - A/C not cooling properly - Hard vibration in tires when stopping - Windsheild chip Omar promised all will be fixed and based on that i purchased the car, i borrowed money for the first time in my life to buy a better car than the one i had and avoid going to mechanics regularly On May 26th they said my car is ready, i came again with my friend and waited there more than 5 hours because the car paper was not ready, i asked them all good he said yes we fixed everything in the list i gave him, so i took the car and i was in a rush because i had visitors coming from overseas for 3 days only, while i am driving home i noticed all the issues still there and even more issues: - Breaks were bad and the whole car shakes when i apply brakes - Windshield chip still there - Exhaust noise still there and too loud - The slipping feeling while you're stopping the car - Steering too hard can't move it while driving slowly - A/C works properly only when i am driving, if traffic is jammed it's too weak - the middle chair in second row is missing and it's very important to me - right sliding door sometimes stuck - tires are too old In same day i called Omar and told him i am gonna have to come back when my visitors leave and after 3 days i came back and i left the car with them for a week to get fixed On June 3rd, they asked me to come pick up my car and i was hoping all is fixed, they did fixed some problems but now still having the following issues and i am honestly can't trust this car any more, the following issues are: - My main concern, transmission hard shifting which going to cost between $800 to $3000 as per "Mister Transmission" - Middle chair is missing - Front right side tire is cracked all around as well as all tires are 5-10 years old - Right side sliding door get stuck sometimes - I am not happy with the job done on the windshield chip and i think it's gonna break later - Exhaust still makes some noise from time to time - Light vibration in tires and steering wheel when driving over 100 I contacted UCDA asking for their help, after i sent them all info and they contacted the dealer they told me we can't help you sorry cause dealer is refusing to cooperate I am now asking OMVIC help hopefully they'll be able to solve my problem As a conclusion and advice for everyone, don't deal with any dealer without writing all sale conditions and let them sign it before you sign the bill of sale

Wayne sold me a vehicle with a safety and plated for the road. I have had the vehicle checked for…read moresafety again as I nitice some concerms, it did not pass safety. I have contacted Wayne and he is not willing to pay for the brakes, balljoints etc. to bring the vehicle up to standards. I am forced to call the Ministry of Transport to report his actions. I'll keep you posted as things develope.

Terrible customer service. Very overpriced service. Rude management does not honor warranties.read more

TJ was a great salesperson to deal with. Very communicative and clear, with no pressure sales…read moretactics. Entire purchase was done via email/phone call. Highly recommended if you're looking for a Subaru and definitely going to pass along his information to my friends.

Fantastic People and Great Experience, kept me in the loop of the process, always on top of it and…read morefollow up was A+.

I urge buyers or those looking to get their vehicle serviced here to read my experience:…read more I had bought 2 vehicles here. Service manager Ron was rude and condescending to me unprovoked when I went to my service appointment. He's been rude/needlessly short with me in the past also. It seems like he is miserable to be working there. When I purchased from this dealership 2 years ago, it included a number of oil changes. I had one oil change left. I asked the lady on the phone who booked my appointment, if my last oil change credit would be applied during this visit. She confirmed yes. When I arrived and saw Ron, I asked him about my oil change credit before leaving my vehicle. He told me that my oil change was treated like an 'extended warranty' and it expired in April and there's nothing he can do about it. I remained polite and let him know that the lady who booked my appointment had said it would be applied. also explained that I was not well and wasn't able to use my vehicle at that time. (My mileage was also way under what was posted on the sticker for my service appointment, but I do understand the recommended date for my next oil change had passed). He remained firmly telling me no while having a smug expression and then most shocking of all: he told me "that it has to be paid for or HE WOULD HAVE TO PAY FOR IT which he isn't going to do." I just looked at him. I did not react though I wished I spoke up and had told him how rude, condescending and unnecessary that comment was. I have no problems paying for my car or anything else concerning me. I would never expect Ron to even pay for a bottle of water for me. Why he phrased it like that, as if I expected it to come out of his paycheque is beyond me. Afterwards, he said "the company would have to pay for it and he's not going to do that." Again, I never asked for the company, him, Nissan Canada, etc. to pay for anything for me. I bought additional protection and warranties, and of course it was disappointing that after being a great repeat customer here, it was so easy to say no we will not help you with the oil change that's rightfully yours and throw that in your face. I was informed my air filter needed replacing during the inspection and I declined to do it, as I will not give this location a dime more of my business. Shameful and I should've bought my vehicles elsewhere. I will gladly go elsewhere for my maintenance needs. Upon picking up my vehicle, a service advisor helped me to check out as Ron was busy with another customer. I was frankly relieved not to have to interact with him again. The service advisor was courteous. He explained that the car wash was broken (of course) and attached a complementary car wash ticket for next time. I am not comfortable coming back to this location and should have asked him to keep the ticket for another customer. I don't need the free car wash for any time. However, he asked me to give Ron a 10 on his review, and was serious in telling me to give him a 10 that would be great thanks. It's unprofessional, you should allow your customers to choose for themselves. It is not appropriate to let people know in advance to give them a 10. That wasn't a great ending to my poor visit. My coworker even offered to accompany me to pick up my vehicle when it was ready, but I shouldn't need accompanying when going to a service appointment and went back alone. Service appointments shouldn't be so uncomfortable that we need someone there with us. What a shame that Ron is an assistant manager for the department. Huge miss on Nissan Plaza when your workers are very comfortable belittling and showing arrogance to your polite customers who don't raise a fuss. I would certainly recommend others DO NOT come here to this location. Buy elsewhere and get your maintenance work done elsewhere.

Sick of your lies "Whoever wrote any of these reviews must've been sleeping..."…read moreWhoever wrote any of these reviews must've been sleeping when they purchased their vehicle from this shady dealer. Ps I have photos of all that was wrong. First I would go get your vehicle re certified by your mechanic not theirs. Second their service depart is there to take your money. So I bought a Cadillac Escalade used 2010. I bought this yes it had high K's on it but apparently the motors was replaced so i went for it. Now here where the problems come started. They took more than a week to get it ready. Then it was a evening pick up I sit with Connie and she goes through all they apparently did.lol what a joke. Nothing was done. They said the A/C worked ya right not even a Belt there. The windshield leaked they wouldn't fix it. Rust all around the window I did not see. I replaced a door. Because of holes. I did about $5500 in Body work fixing the exterior with all the holes they covered up. Lower Ball Joint was replaced brake pads had to be replaced. Wipers did not work had them fixed. The windshield/ ball joints / brakes are all part of the safety. This dealership is a joke. Yes nice but they're Snakes in suits. I have all photos and documentation of what I did and what they said they did. So I will write a review on every site because after countless emails not one person has phoned back. As for Larry the owner. KARMA IS A xxxxx. How dare you take advantage. I trusted this dealer because of its history also because my uncle and him were at one time business partners. So if you want to take in the xxx like I did from a bunch of people who sells pigs with lipstick on it then go there. This is the worst Dealer and I will be following through with every legal action to but pressure on them so they never screw anyone ever again. Yes it was a only 11,500 vehicle but since I'm already $8000,00 into it I'm not happy. Ps. I asked for them to Krown Rust this vehicle and that was a joke as well. Missed so many spots. Have a great day but this is the Real truth about this place that's screws it's customers in a uncomfortable place like a back of a Volkswagen Keith Johnston Connie Taylor Murray Clark Larry Pattinson David Dubik Reason for Visit Sales (Used) Customer Service Quality of Work Friendliness Pricing Overall Experience Recommended NEVER !!!

Not impressed and upset as they came highly recommended! Purchased 2018 Mazda CX5, carfax stated…read morerear end accident but no claim. After picking up car noticed substantial front end damage that has been repaired except for the black plastic piece under the bumper apparently you need to climb under a car to make sure all is ok! Contacted general manager Ihab and was basically told not there problem I must have hit a curb and they did not show anything reported on the certification by their mechanic! You can clearly see it is old damage! All I wanted was them to fix $100 part! Stay away they don't back up their customers! When you pay $29000 for a vehicle you expect a little respect! Will never use them again!

I just wanted to thank Tim and his staff at the VW dealership on upper James...I walked in to the…read moreshow room to purchase a T-shirt for my brother who owns a VW golf... The GM Tim was very welcoming and generous and gave me a beautiful hoodie and three T-shirts to give to my brother for his birthday! ! Thank you again for your generosity! I live out of the country but would definitely come back to this dealership to buy a car!

I had several unsatisfying maintenance and repair experiences for my 1-2 year old Golf which I…read morepurchased new (from a different dealer). They did a half-baked job of repairing a faulty sunroof switch, I had to go back and get it fixed again. When I asked them to fix a faulty driver's side windows switch, they came up with a whole rigamarole about how there is a rat's nest under my hood and chewed wiring wouldn't be covered under warranty. It turned out to just be some maple keys that fell off my tree and went through the windscreen cowl. I don't intend to return.

never trust them with a used car as they will not disclose any fact that they know will make you…read morechange your mind about the purchase regardless of the law says..coz good luck with that part hahaha...the pure definition of con arts these people are. they sold me a car that required 3000+ dollars in repairs and never disclosed the issue. i was happy to negotiate the cost of that repair but they chose to act the nasty way they did. only get use them to get a lower price on a car that is brand new.. they lie, dont trust them on a used car. if you really like that car ask for a WRITTEN permission to record the conversation and if they refuse, RUN

Our family recently experienced a house fire where it consumed the house and our two vehicles…read more Ancaster Toyota immediately stepped up and started looking for replacement vehicles for us and even lent us a loaner throughout the process. They made us a great deal and took care of all the details freeing us up to do other things. We are extremely satisfied with our purchase and sincerely grateful for the support and generosity shown by the great folks at Ancaster Toyota.