Highly recommend. Great price, great work. Fast, efficient, friendly crew, answered all questions…read more Very happy with the finished product.

From the owner: Get fully licensed and insured service for Homeowners like yourself using Storm Master Exteriors…read more Look no further for a Freeland-based business that hires and trains local staff from our neighborhoods. Let us work with you to enhance your home based on your specific ideas and customized to your budget. The team at Storm Master is the roofing specialists you can count on us for both complete repairs as well as new roofs installation. There are countless options for you to choose from regarding both look and functionality. Locally owned with in-house crews of trained professionals with a 20+ years in business track record of success!

Had great experience with Hansons, not only did they do a great job, but when we had a small…read moreproblem, they came back and replaced a screen. I would highly recommend them.

I used this company for a new roof in my old house. We were very happy with them. So I called to…read morehave a window replacement and large sliding glass door replaced in our new home. The salesman showed up on time, was helpful, scheduled the measurements very promptly, everything was going well. I received updates on the progress of my order and finally the install date was set, 9/8. I received a call a few days before the initial install to reschedule because the contractor ran into some unexpected complication at the current job and it was going to run over. We set a new date for 9/18. Today, 9/10 I received another apologetic call from 1-800-Hansons asking to reschedule, because the scheduler did not realize the contractor was not going to be working that week! Long story short , it is now scheduled for 9/23. I spoke to a scheduling "manager" who was less than helpful. I am not eligible for any money off for my inconvenience of already having somebody move furniture out of the way, or the frustration of not having a product that I have already put a decent down payment on and have had to reschedule TWICE, because they can't get their act together with their contractors! She did not budge on trying to schedule a different contractor so the install could occur on the first rescheduled date. All she would say is that I have been given plenty of notice and she will reschedule with me. I can hardly wait to see what idiot shows up for the install. I have lost all confidence in this company. I told her I am putting a bad review on Yelp and my social media. I feel like they are just not organized, don't care about me as a customer, and don't even care about bad reviews. I hope I am happy with their product if they ever find a reliable contractor to do the install. Do not use this company! They grew too big for their britches and don't care about small orders.

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

service request. Guy came out, claimed he fixed the door, left and the door stopped working. Called…read morethem. Company was abusive and rude. I asked them to come back out after paying them 130.00 for a service call. They said they'd charge me again. Adamant nothing was wrong. They had photos that the eyes were good. I had an electrician out that told me they eyes were gone. A month and a half later, i got them to come out and replace the eyes. They called me difficult, argumentative, etc. New eyes installed, garage door works. Their behavior towards me and the arguing about the garage door not working leads me to never using this company again.

Great service and friendly employees. Gave us a free estimate. They were fast and did great job…read more Also cleaned everything up nicely.

They could actually give the quote that they said they would. They came and looked and measured and…read moreI got no response.

This company has reached out and have scheduled an appraisal…read more So excited to see what Chris can do for us thank you for calling me personally to fix my mix up with companies

Poor customer service, I had a Phantom door installed and was disappointed with the lower track…read morebeing a trip hazard. I requested service and was told that there was nothing they could do. I spoke with Bill the owner and was told to live with it. I paid 600.00 for a door I can no longer use and was told they have a no refund policy. Buyer beware do not pre pay prior to install.

From the owner: Laurence Smith Window and Door is a residential window and door contractor in Bay City, Michigan…read more We install windows and doors, offer window and glass repair, staining and painting, and overall project planning for Michigan area residents. We've offered high quality window and door solutions in Michigan for 75 years, and we've done so by providing outstanding customer service and a terrific product. We've partnered with the best products in our industry including Marvin Windows. Schedule a Free Zero-Pressure Consultation and ask about our 5 Point Pledge.