If you DREAD going to the dentist... keep reading. This review is for you!!…read more
This review is long overdue. I rarely leave reviews, but my experience with Cary Family Dental, especially Dr. Wooten, has stayed on my mind, and I felt like I needed to share it.
I switched from my previous dentist over 3 years ago. While the dental work was good, the experience had started to feel transactional, more focused on what else needed to be done and the cost rather than care and compassion. Every visit made me anxious. I always felt like I was getting a report card and somehow never getting an "A."
Eventually, I just stopped going. And if you know me, that is SO unlike me. I'm a "get it done" kind of girl and pretty tough, but when it came to the dentist, I was over it.
My husband and son had been going to Cary Family Dental for years and kept encouraging me to go. I finally made the call, and from that first appointment, it felt different.
My hygienist, Melanie (I hope I got her name right! ), was amazing. She was thorough, caring, compassionate, and immediately put me at ease. She's also been with the practice for many years, which tells you something.
Then I met Dr. Wooten, and I truly cannot say enough about him.
Right before the 4th of July weekend, I needed a crown on a tricky back molar. After the office had closed for the holiday, my temporary crown came off. I called the emergency number expecting I'd probably have to deal with it until after the holiday.
Dr. Wooten called me right back. He was literally about to leave town for his own holiday weekend, yet he came back to the office to redo my temporary crown because he didn't want it coming off again and ruining my weekend.
I felt terrible that I was delaying his travel plans. He was only concerned about making sure I was okay.
That is the difference between simply receiving dental care and feeling genuinely cared for.
The following week, he placed my permanent crown with the same kindness and attention to detail.
Do I suddenly LOVE going to the dentist? Let's not get carried away. I still have anxiety. But I know I'm walking into an office where I'm going to be treated with kindness, compassion, and respect.
After putting off the dentist for far too long, I finally feel like I've found "my people." Cary Family Dental is where my family goes, and now, very happily, it's where I go too.
Dr. Wooten, thank you for going above and beyond when you absolutely didn't have to. It meant more than you probably realized.