The owner cancels classes day of or night before, posts personal things on gym pages more than gym…read moreposts, permantley cancels classes for "summer" and say she will bring them back without doing so- never decreases the price- has infact increased the price atleast twice in 2025. Members all pay different prices. Just not a great run gym. You also have to bring your own weights, mats and other equipment. I have been a member for close to 7 years and have recently seen members becoming more and more disappointed in this gym then ever before. I am one of those members, and we all feel so uncomfortable saying anything because you are met with an unjust attitude. The owners children also should not be allowed to run through the gym during classes or do their dance routines while paying members are there. Just not run professionally.

Disappointed in what Fitness by Erica has become. I stopped going to her classes because she would…read moreworkout with the class and not help you. If she wasn't working out she was always on her phone. I've never seen a fitness page that looks like hers - filled with selfies and videos of only her working out. She's a gym owner not a client but you would never know it. I finally had to stop paying for her gym because she truly only cares about herself and no one else. There's also no separation between her personal life and business life. Her classes are also crazy expensive for basically showing up to workout and following her workout of the day that she writes on the board. Her equipment is average and her gym is dirty.

We held my sons Holy Communion Party here, this past Saturday. From the ease of booking the venue…read moreuntil the day of the event, everything ran so smoothly! Brittney and Allison answered all of my questions throughout the process, which was so helpful. We rented the gym, arcade and café room. The gym and arcade was a huge hit for all of the children. In addition, the children loved the popcorn machine. The café room was large in size and accommodated my guests spaciously. My only complaint is that the speaker provided with the package, with the strobe light did not work and the children wanted to listen to music. So, that was a little disappointing.The speaker was definitely older and probably should be replaced before including it with a package. Overall, the rental was affordable and the staff were extremely friendly.

SPIN Community & Fitness is a great place to workout! Everyone is very friendly and I love that I…read morecan always find an open machine. Lots of classes to choose from and the new spinning room is amazing!

This is lengthy but I think is worth noting my experience with customer service:…read moreI went into my trial knowing OTF was going to be pricier than my current gym, but wanted to see if it was worth it. I have to say, I LOVED the instructor and the experience. It was great. She checked in on me, explained everything, it was nice. However, I'm disappointed in a few things. Cost: ok we knew this would be pricey. However, just to sign up, it'll be about $120/month AND $120-ish for the required heart rate monitor. Required. So if you end up not liking it after a few months, you wasted a lot of money Customer service: I let customer service know that I was waiting on a work schedule before signing up since I needed to ensure I could make the process worth it, and attend the classes you get per month with my 2 jobs. I told this to customer service, told them when I would find out because I didn't want them to think I was ghosting them, but they kept calling me prior to that date. I can't sign up without confirming I can attend! Their customer service has continued to call without leaving voicemails (my VM is not full, I clear it after every voicemail). The only reason I know it's them is because I googled the number after my second missed call from them without a VM (I don't pick up unknown numbers due to all the spam calls). I'm really unhappy with the outreach without truly following up appropriately. I'm at home sick and unable to talk well, so once I get my voice back, I'll be calling them back to let them know my experience. Also the price is crazy expensive with really limited availability. Over $100/month for 4 classes a month that you are allotted. Update: I checked with my friend and they are leaving her voicemails and still calling her. However after this review they stoped calling me. I also continue to receive VM from others and never from OT.

Before joining OTF a little over 3 years ago I kickboxed for 2 years and felt I needed a change…read more My first class at OTF, at first, I was overwhelmed and thought "I'm never gone to be able to do this at my age". The classes are very challenging and overwhelming at times, but the coaches are A+ material and will help you every step of the way. Every class here is different, I'm the type that needs discipline and structure and OTF never disappoints. It's honestly the best workout around and makes you want to go back. I also go to the OTF in Center City and Langhorne when I get make a class in Willow Grove, they're all amazing!

I joined It Figures in early August, and I can confidently say I've finally found the perfect…read moreplace! As a teacher, it's always been hard to find a gym that fits into my schedule and feels comfortable but It Figures is exactly that and more. The atmosphere is welcoming, and what really sets it apart is that there's no judgment just encouragement, support, and positive energy. I love all the instructors and the variety of classes they offer. Each one motivates and pushes you to be your best, while also making the experience fun and uplifting. If you're looking for a place where you can work out, feel good, and truly belong this is it!

I have never been to a gym before joining It Figures Philly a year ago. I am so glad I found this…read moreplace. I like that they offer different types of classes and plenty of different times. I look forward to coming to class all the time and everybody is very supportive and friendly. All the instructors make the classes fun and are really helpful. I highly recommend joining It Figures Philly!!!

Absolutely amazing in every way! The results I see after training with Doc are unlike any other…read moretrainers I have trained with. Highly recommended!

The good: Great workout but will only be Doc for the first workout…read more The bad: Doc knew I was not a member at Body Dynamics. We agreed he would cover it for the 3 months that I paid him for in advance. 1 month in I was approached by owner of gym and given the hard sell to join gym stating Doc only covered first month.. all the while Doc stood other side of counter while I was ambushed. Gym pricing is whatever he feels like charging at the moment. Nothing written anywhere. Told Doc no thanks. Doc said he would do the right thing and refund my last 2 months. Never did. On a side note after confronted Doc did offer to cover next 2 months but trust was gone. End of the day all anyone has is their word.

I have been a member of this exceptional gym since the day it opened in June 2009. I would not…read morehave stayed a member one year or even a month or day if I was not seeing any results or felt like I was not getting the personal help I needed. But with the help and guidance of the owners/instructors, I have lost over 45lbs, lowered my cholesterol by over 100 points, gained confidence in myself, and have made a lot of friends. It's also nice sometimes when an "old timer" (hey, I'm only 40!) like myself beats the 20-year-olds in friendly competition! Classes run an hour starting with a group warm-up, a strength or skill component, and then the WOD (workout of the day) which can last from 3 minutes to over 30 some days. One thing about CrossFit is that EVERYTHING is SCALABLE and no one will ever say anything about it if you do not do the workout prescribed. If you can't jump on a box 24", you can do 16" or 12". If you can't lift 135lbs, you can lift 95 or less if necessary. Everything is based off your skills. Eventually, you WILL see results and improvements in your speed, strength, and stamina. There are no egos at CrossFit Prime, and everyone wants you to succeed. It's awesome to see someone accomplish that first pullup without a band, or get a handstand pushup, or any new movement! Sometimes we have team WODs. CrossFit Prime recently expanded a second time due to their increasing client base and they get the same individual attention they need to succeed just like I did. There is always a certified instructor or two to watch over everyone to make sure they are safe and correct on form which is very important. Even I still need to be corrected and watched sometimes. Additionally, CrossFit Prime has one other program which you may be interested in. OnTheJob is special for police and firefighters. The price is astounding, too. Even more, CrossFit Prime offers nutritional sessions, and can assist you in making better choices with your eating habits. We have participated with PhillyCowShare for fresh, grass-fed beef, and one owner has gotten eggs for members who wanted them. CrossFit Prime sometimes has social activities like a Halloween or Christmas Party or night out on the town, and has had teams participate in the Philly Fight for Life Air Climb, Tough Mudder, Spartan Sprint, Fight Gone Bad, Broad Street Run, South Philly Rumble, and many others. Overall, I cannot say how impressed I have been over these years with CrossFit Prime, and I think you will be, too. Give it a shot, and I know you'll be very pleased with the results!

CrossFit Prime…read more Three-hour Seminar: Excellent Parking: Excellent Trainers: Excellent Facilities and Equipment: Good Schedules: Excellent Administration: Fair Gym Contract: Fair Value for your money: Very Good I started my membership a month ago and decided to cancel for personal reasons. Generally, the CrossFit experience was very good. What I really liked about CrossFit Prime was its training staff. They were very knowledgeable and helpful, and really wanted me to progress in the WODs. As a newbie to CrossFit training, I often had one-on-one time with the trainers and that attention allowed me to achieve better form and skills. They all have an A+!! In my opinion, CrossFit Prime could improve in their customer care and administrative processes. Although I willfully signed their contract, I was not completely content with the process and contract agreement. I was psyched about starting CrossFit that I overlooked what I had read in the contract. You are required to give them a two-month notice that you plan to cancel your membership, which to me, is questionable. If you decide you cannot continue your membership, you end up paying two more months whether you go or not. It feels more like a trap than a commitment. I did not get a copy of my contract or even a receipt for the card transaction when I signed up. My greatest fear is being inadvertently charged more months than mentioned in the contract. At this point, I do not trust their payment process and will be vigilant for the next months. Nevertheless, I take full responsibility for signing a contract that was not all that clear to me. I learned my lesson. The worse part about this whole experience has been the feeling of being ignored by the gym administrator in charge of customer relations. In my particular case, for the past two weeks I have tried 4 times to get a cancellation acknowledgment and end date from the administration, and to this date, I have not been successful. That is a very disappointing aspect about CrossFit Prime. The customer is the core and lifeline of any business and should be taken care whether it is or is not an important matter to the administrator. If it is an important matter for the customer, it should be an important matter for CrossFit Prime.