I am areal estate agent and I called Amy to let her know that my client had obtained a new job and…read morehad to start work on Monday. I expainedI would need a fast turn around. I sent my client here and he was so impressed with the service delivery and the apartment he would be getting. He applied on the spot with Amy. He loved the property and location, since he works on the northeast side. True to Amy 's word she got my client approved and the move in was within two days and in time to start his new job.. I so appreciate her efforts. I will definitely send more clients to Amy. And the rents are so reasonable. Demi the Locator

I'm very thankful for Amy on the seamless application process.Amy was wonderful and explained to me…read morewhat I should know since it is my first apartment. She answered all my questions and love the property and apartment. Very clean .. great special and great price.

the staff is incredibly helpful, a step ahead, and so friendly! the complex is beautiful and has…read moreall the amenities you could want, need I say more?! (also got some yummy ice cream from an event that they decided to host out of kindness!)

Ventura reality is awesome. These apartments truly are the best…read more The food truck are premium and the businesses customer service is at its best. They are out here in this heat feeding a bunch of people.

Well, thanks to Park at West Ave (P@WA) my family was homeless for 24 hours…read more We visited the property two months ago to find a temporary home for our family of four as we were relocating to the San Antonio area. We viewed their 2 bedroom townhomes, but finally decided on leasing the 3 bed townhome to afford us more space. While we didn't get a chance to view the unit we would ultimately be leasing, we were assured it was almost identical to the 2 bed we toured. Because we lived 2 1/2 hours north at the time of reservation, we postponed signing the lease until we could do an in-person walk-through. Thank God we did. Lori was our leasing agent and the individual who gave us the tour of the units. She was also the one who took us to the unit we reserved to do our pre-move in inspection. She should've just told us to start looking elsewhere. Black mold in the bathroom, unknown mold in the kitchen cabinet, hornet's nests everywhere on the exterior walls and eaves, cobwebs throughout, broken blinds, cabinet shelves and doors? I was shocked that Lori would even bother to bring us to such a place! It explained why she kept rushing us to get back to the leasing office to sign the contract. The fact that she thought we would after seeing all of that was insane. I asked to speak with Sarah (the apartment manager) when I became infuriated at the realization that her employee expected our family to be okay with this s#!tshow of a townhome. That, coupled with the fact that all of our worldly goods were to be delivered to this location within 48 hours, enraged me. Sarah brought over the maintenance supervisor and attempted to mitigate all this drama, but it was spiraling out of her control as I peeled back the layers. We had nowhere to sleep that night, so I tried to find a hotel asap. Thankfully we did, but we were still left with not having a place to receive our home goods. Sarah offered us another unit, same situation: pests, cobwebs, dirty cabinets, hornet's nests, etc; in addition to the unit's being way too small. We agreed to let them clean up a unit for us to move into the following day. I left feeling dirty and pissed off. As I lay in our hotel bed that night I came to the conclusion that there was no way I was going to rent a place that was too small for our family for close to 2K a month, just because P@WA didn't have enough respect for potential (or current) residents to take pride in their property. The plan was to temporarily rent the smaller unit until one of the 3 bed units could be "brought up to standard", then have us move into that one. So, to recap: 4 moves in less than a year? We're a lifetime military family and we have never done that with the Army, let alone because a "luxury" property is too lazy or inept to maintain a unit. We called the property manager and told her we would not be returning and asked her to refund our complete deposit. She did so. It's been a week and a few days- we just received the refund check today. I wouldn't recommend P@WA to anyone, let alone military families. I think the property is a pig painted up with make-up. That's actually an insult to pigs. We were left scrambling to find a place to live with our two children and I'd be utterly disgusted if anyone involved in this debacle still has their jobs.

I've been living here for an year and 3 month and here is the reason why I'm giving 1 star and…read moretaking my time and effort to give it! I wish I can cancel my extended contract. Overall, this place is in good location. And decent amenities such as gym with tower service. However, my truck got broke into and this is very common here. they don't even care about it. Really, It's been happening alot here not just me. When I saw the other truck was on bricks with no tires on, I thought they were replacing them. But it was actually some one stole their tires and left truck on bricks. I got all of my stuff from the truck stolen. The office told us to make a police report, and they can't do anything. Well ok. This can happen anywhere too I guess. They have a patrol for the club house to make sure to kick everyone out at 10pm, but not for security of tenants. Fine. Second, the trash valet is trash as it is. I don't know who the contractor are, but they simply throw your trash bin away after they pick it up. I put out trash bag and recycle bag separately and they don't even pick up the recycle bag. Instead, they just kick the regular trash bin (or throw it back to floor) your are lucky to find your trash bin out of your door after you put them out. I found mine front of the next door because there was 2 of them and one is like on picture. I really don"t see the point of paying $35 a month when I actually have to go dump out my recycles every day. Overall, this apartment looks great when you see it while you do a tour. But what you see is just sugar coated. It is not worth it to pay this much money for this place. I truly regret my contract here. Do more your homework before you move in here. Oh. I had to add up some more after I read the other reviews. Yes. There is a lots of dogs. I do love pets but there is alot of people don't clean up after their beloved one do their job. I stepped on the poop few times already. There are so many other things to mention too such as fixing dish washer like 5 times and still not working, gate clicker issue that happened many times and other stuff that other ppl mentioned. But can't point them all out because there is SO MANY!!! Updated on Sep 29. Wow. Trash vallet guy took the top of the tiny trash bag, then left the other bag. To be clear, the top of trash bag was very small amount bag that the bin lid was closed all the way. It's not like I put out two big trash bags that can't even be closed. I checked my neighbors to see if trash valet guy have been came through. Worthless. I can't even find this apartment on the better business breu. I researched whois for the parkatwestave and it only shows they are from Arizona. I'm going to find out and report them to BBB as well.

I recently toured this place and Maggie was so helpful! She was the sweetest lady and i definitely…read morerecommend moving in here. The place is so nice and near many restaurants.

I really like living here. Clarissa Alicia and Maggie are always so nice and they always remember…read moreme by name. My apartment is a little older, but I still have hardwood and stainless steel appliances. It's also a huge apartment! I'm also loving the new fitness center. Definitely recommend to anyone looking!

I got a long list so lock in: When we first inquired about…read morea rental here we were not shown around no one gave us a tour which should have been my first red flag. I was in need of a place ASAP so I went through with it anyway. The amenities are ok. Pool is always dirty, full of bugs and leaves and hardly ever clean. The unit when I moved in was not properly cleaned, still dirt on the ground, mildew in the shower corners and trash still in the garage. Again, I needed a place to stay ASAP because of work. Fast forward a few months, my backyard light stopped working and never got fixed until maybe 2 months of me moving out so maintenance is NOT on top of things. My upstairs shower constantly loses pressure because of dirt particles clogging the shower cartridge so it was constantly having to be changed out and that took a MINIMUM of 2 weeks for maintenance to take care of! The unit had previous damages and you would think since you're paying $2700/mnth the unit would be nice, THINK AGAIN. Heads up, you need a 60 day notice BEFORE your lease is up to let them know you're not renewing or you'll be charged. There was NO NOTICE that my renewal was coming up or that I had to do this. I paid $6k because of this. It is partially my fault for not checking their website but they should AT LEAST do a courtesy call, text/ email not just notify you on their website that nobody checks. Seems a little scammy to me. NOW, I'm in my last month of paying and I have been noticing people have been entering my unit without my approval! Leaving lights on and I have to pay the electricity. I no longer live there but because I wasn't aware of the 60 day policy I was obligated to pay until 3/27/26. Either way NO ONE should be in my unit WITHOUT my permission since I was FORCED to pay for the unit. ON TOP OF THAT, I left a Shark vacuum and a few items in the unit because we have to go back and clean and now my vacuum is MISSING, an unopened box I left from work was open with parts all over the ground and my priceless mirror was moved from the upstairs bedroom to the garage. NO ONE SHOULD BE IN MY UNIT I'M STILL PAYING FOR. I noticed everything this week, 3/9/26 and notified the office managers verbally and by email. It is 3/11/26 and I still haven't received an explanation as to why people are going into my unit and leaving my lights on. DO NOT STAY HERE UNLESS YOU LIKE BEING RIPPED OFF.

The duplexes are regular duplexes. You could find anywhere. Not much extra special about it. The…read moreamenities are limited at bass the pool is small and it's always full of bugs. The gym is very small. There seems to be little to no staff for the leasing office. So it is very frustrating to try to get a hold of someone to either ask a question or process something. I would say the best thing about my experience. There was the maintenance team, they are also a limited staff, but they are all very helpful and get things done as quickly as they possibly can. But you could probably find a community with a better staffed office.

This is an amazing community to live in. Very professional and personable staff. The maintenance…read moreteam responds quickly and efficiently. The community is very well maintained inside and outside. We have an abundance of amenities. And we have daily, weekly, and monthly events including a weekly happy hour . I definitely recommend living in this fantastic community!

All in One Magnificent Sweet Residence with Full Accommodations and whatever you need for your…read moreLoved one's. Whether it's your Mama or Grandparents that you'd like to have reside here....Plenty of Friendly Staff Members and Residents here that makes this Place Shine!! Priscilla, Holly and Kat are Personable and Very Caring with a Genuine Love and Care for the Residents here and it show's!! They are Engaging with guest's on a daily basis and are Super in tuned with them. Tons of activities and amenities are included with no additional fees or hidden charges too. They have a Monthly Calendar for all residents along with catered assistance to get whatever other special needs taken care of or implemented for their residents. Again all this with no additional fees and an open caring approach to helping out their residents. Great and secure area and facility for residents and visitors. Parking and garages available with gated privacy for enhanced security. Buzzer entrance with both active and inactive cameras with full functionality of location. All the Utilities are included with leasing and ready to go apartments for ease of operations. Beautiful New Building with large flowered landscaping with heated pool and resident area for outdoor activities too.... Bottomline I am more than Happy and Satisfied with leaving My Mother here in a safe and secure environment with a caring staff of people that actually Love what they do. After speaking with them all and knowing that they were all hand picked to work at this location is reassuring! Another added plus is that all the residents seem to be extremely Mucho Happy and very Friendly with each other and the staff members too. Really comforting that pretty much everyone's on a 1st name basis and they get along so well. They are pet friendly and have a pet spa for your doggie with plenty of walking n barking doggie playlot too. The mailbox is inside and they have a elevator with garbage shoot on each level as well. Simply easy Lifestyle choices and this building had "Solar Panels" so this makes the Utilities included package very smart too, they take advantage of the Sun's Rays and even the hallways are climate controlled and nice and cool during these Hot trends!! Bottomline this place is Awesome and Perfectly fit for My Mama and anybody's Parents or Grandparents!! I highly recommend this experience!!

This place is great and the people here are even better. Lindsay helped me tremendously with the…read moreentire process and went above and beyond to make sure I was taken care of. I'm truly glad I chose this apartment as my home.

I have enjoyed living here! The staff is very nice and very responsive, the valley trash service is…read morea huge bonus, the apartment amenities are up to good standard, and the repair team is quick to fix any issues we may have. Only downside is that the rent price has gone up. Other than that my roommate and I are very pleased with The Verandas.

It's just a scam, I can't say more. I moved out over a month ago and they are still trying to bill…read moreme for things after I turned over the apartment. The apartment manger attempted to overcharge me by 2,000$ and breaking the terms of my lease until after 3 weeks of emailing her to explain she is commuting a crime. Then after moving away grey star reaches out with the same charges. Now I have to fight grey star because they added additional fees after dropping the first fees because again they need more money. This place is pathetic they will attack your wallet at all cost. As far as living my building was roach infested. I told them right away and my response was "sorry". After reading reviews they've known about the issue for a while. Be prepared to pay every fee and avoid the property manger at all cost she treats her employees horribly, she is extremely rude. Verbally telling me as a nurse I should be able to email her during the business day even if I'm working (guess I thought my job was More important than it was) when I responded 1 business day late to her. FYI if your 60 day notice is late (from my experience) prepare for at least a 90% rent increase for ever day it's late. Read your contract too, if you were unaware your 60days was up then they did not properly inform you and you do not owe them that money. This is my honest review. I loved all the workers except for Diedra and the company as a whole is coming after your wallet and will take every cent they can in anyway they can.

This is my second year at the community and I'm very happy with my residential experience. The…read morestaff and maintenance are great! The amenities including the gym and lockers are pretty good. The location is a clear win for me! I like it when the management brings the tenants together once in a while for special events and also the food trucks! However, I do feel that the overall cleanliness of the space can be improved. Overall, I am happy to call these apartments my home!