1. Urban East

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    Bay City, MI

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    Urban East

    5.0 (1 review)
    Closed 11:00 am - 6:00 pm

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    5 years ago

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    Cobbler's Bench Foot Health Center

    Cobbler's Bench Foot Health Center

    4.4
    (5 reviews)
    20.5 mi

    My husband and I were headed to Frankenmuth for some shopping and I needed to try on sandals for…read moreour summer trip. I wear an 11 or 12 in Women's (42 European) and my foot is wider so I have to try on everything. I knew I wanted Birkenstock sandals and I know I'm now a 42. Thankfully I remembered Cobbler's Bench from a previous trip. They had several Birkenstock styles that I wanted to try on and they had many in 42! I tried on 3 or 4 pairs and found a great pair thanks to the help of the woman working with me. When we came in she offered to put on a mask because she saw we were wearing ours. I told her it wasn't necessary, but I appreciated the offer. She insisted on helping me in and out of each pair of sandals and she offered suggestions along the way. She was very kind and patient. I highly recommend letting them help you find the best fit. They did a great job! The prices for Birkenstock shoes were the same as online (without specials/sales) so I picked out the pair I wanted and took them home that day. I was very happy with my trip. Thank you!

    I have been a cobbler's bench patron for almost 15 years. (that's 180 months) and for those almost…read more180 months I have never EVER been disappointed w/ cobblers bench. Deann (sp?) is the most proficient and courteous customer care representative of ANY kind of service. She is tops and ALWAYS gives good service. The best I can recollect, I only needed one adjustment in all those years, and that adjustment was without a hitch. Not bad for 30 pairs of shoes. Thanks Cobbler's bench. Thanks Deann. They take great care for ALL their customers; even me. :-) Thanks Deann Ken Lockhart

    Circle Quality Shoes

    Circle Quality Shoes

    3.2
    (5 reviews)
    17.0 mi

    A FAITHFUL CUSTOMER FOR YEARS, but never told about registering my name to get points on every…read morepurchase towards future discounts. I only found out about it because I asked about a small black display attached to the register, which was Facing The Cashier-she turned it around & told me they've had it for years! I wonder how many other faithful customers know about this?

    Unfortunately my 88 year-old mom and I had a very poor experience at Circle Quality shoes. I wrote…read morea polite review on their Facebook page. I thought this was the type of business that would respond. Instead they just took down all the reviews. I had called previously to check on a Birkenstock. They had the shoe, but I needed another color. I was told, "No problem we can order it." I drove the 40 miles, with my 88 year old mom. We go there at least once a year. I picked out several pair of shoes. I was approached by a red-haired man, "Looks like you know what you want." I told him, "Not really." Anyway, another lady came in and they started chatting. I went to him to ask for footie's. He continued to talk to the other lady. Then another sales lady arrived and I asked if she could help me. I had about three pair of sandals. I would have needed to order two, one a difference size, the other another color. No one ever asked if I needed help or anything. Another sales lady arrived and I asked for help. She was very impatient and rude. Mom was getting tired, so I just said, "forget it." I decided I would drive back by myself and a later time. She walked away saying something under her breath. Then I asked to speak to the manager no apology, nothing.

    Urban East - shoes - Updated July 2026

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